Pro 8600 e-All-in-One won't scan or print in color

Hi,
The printer used to print in color, and the scanner used to scan to color. That has stopped.
(1) Plenty of color ink.
(2) There's also a problem of losing wireless connectivity (I see the Forum has a fix -- I haven't tried that yet).  When I open Print And Scan Doctor 4.3, and tell it to FIX PRINTER, it prints in color just fine.  So, I place that color-printed page on the flatbed but it scans in black and white (and shows in the preview as black and white).
(3) And, in HP Printer Assistant, when I go to SCAN A DOCUMENT OR PHOTO, the dialogue box shows OUTPUT TYPE as COLOR but still scans only in black-and-white.
Help.

Hello speakheart,
Welcome to the HP Forums!
I understand your Officejet 8600 will not scan or print in color. I will do my best to assist you! Just to make things easier, I will provide the HP document that will help with Printer Does Not Maintain Wireless Connection. This will allow you to set a "Static IP Address".
Just to test out the hardware, could you please copy a document in color. Let me know if this was successful or not. Once you verify this, I will assist you with more troubleshooting steps.
I will be looking forward to hearing from you. Have a great day!
I worked on behalf of HP.

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