Pro Key, but no Pro features

Paid up for Pro, as credit card-sized movies are hard on the eyes. Got sent the key, but all the Pro features are still greyed out. Help!

Did you use the name that was shown as the registration name in the email received from Apple? The name and key are tied together, so try to cut and paste from the email. If that doesn't help, try repairing permissions and deleting the existing Quicktime Preferences in the Library folder No guarantees but these are some things that have helped others in the past.

Similar Messages

  • I just purchased Quicktime pro key but when I go to system preferences to enter it  Quicktime icon is not there

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    Thanks
    ~paul

  • Quicktime pro key won't take

    Hi all
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    When entering the QT pro key, QuickTime 7 Pro appears, but when going back into the QT control panel, it is not there. This would likely be permissions related. Open the User Accounts control panel, which has all the info.

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    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

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    Captivate:  8 | 7 | 6 | 5
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    i had a mac pro system..from last 2 days the keyboard is not working properly..if i typed a key but it displayed 2 or 3 keys..what is the problem? is keyboard gone..?

    Hey ynareshbabu,
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  • I purchased a powermac pro and it came with logic Pro 9 (but with out the additional suite of programs that comes with). How can I reregister or reinstall Logic Pro 9 to get those features?

    I could really use some insight into this please also how many gigs of RAM should my power mac have it only has two right now and logic tends to glitch up majorly.

    My original question :
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  • 2008 Mac Pro 10.5.8 shuts down after hours of no use, Set to never shut down. Can be resumed pressing any key but all programs not in startup list need to be restarted and unsaved data lost .   New behavior.  No system changes.

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    2008 Mac Pro 10.5.8 shuts down after hours of no use, Set to never shut down. Can be resumed pressing any key but all programs not in startup list need to be restarted and unsaved data lost .   New behavior.  No system changes.

  • HT2240 i already bought a quicktime pro version but lost the key some how. how can i get back that key, without buying a new one?

    i already bought a quicktime pro version but lost the key some how. how can i get back that key, without buying a new one?

    thank you Malcolm J. Rayfield for your replay. but this didn't help, because i bought the "pro" bevore that.

  • How do I find the registration key for Quicktime Pro 7?

    I bought QT7 in 2005 & following the links in various support documents all take me to dead ends.  If I look at order history of my account it only goes back 18 months.  There is mention of "downloadable software" section in accounts but that has gone, presumably replaced by the App Store.  I am of course running Lion & want to unlock the Pro features on my MacBook Pro.
    Many thanks

    Do you know how I can amend the link to go direct tot he UK site?
    Sorry, no. We have the same problem of "lost" links to the software purchase history here in the USA. Fortunatally, someone came across this link in the support area and it appears to work for purchases made here at the US online store. However, the article containing the link I posted also states the following:
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    If you purchased a QuickTime Pro key from the QuickTime Web site before 13 April 2001, please consult your email or other records from that period for your key.
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  • I have a Adobde CC account but when i open the app to download the different software, i have illustrator, indesign, photoshop, bridge to install but premiere pro, after effects, lightroom, etc. to "test"...???

    I have a Adobde CC account but when i open the app to download the different software, i have illustrator, indesign, photoshop, bridge to install but premiere pro, after effects, lightroom, etc. to "test"...???
    Before (2-3 monate before) i had no problem to access to lightroom & after effetcs...help me please. Thx

    That's okay , besides I got nothing to do lol hehehe atleast I can make myself useful for someone else hehe
    1)Navigate to C:\Windows\System32\drivers\etc and look for file named hosts inside etc folder.
    2)Copy the hosts file to Desktop and open the same with notepad.
    Check with the hosts file entries , let me know if there are any Adobe entries like 127.0.01 xxx.,adobe.com .activate.adobe.com....etc?
    If there are no Adobe entries in Hosts file .
    If you wish , you may uinstall and reinstall the app .
    You may try below steps :
    Open Control Panel and Navigate to Control Panel\Programs\Programs and Features .
    Under Program and Features list, locate Adobe Creative Cloud and uninstall it.
    End all Adobe related Tasks from Task Manager.
    Open C:drive and navigate to C:\Program Files (x86)\Common Files\Adobe.
    Open Adobe folder and delete folders named Adobe Application Manager and OOBE.
    Navigate to C:\Program Files (x86)\Adobe.
    Open Adobe folder and if present delete Adobe Creative Cloud folder.
    Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.
    Type in below command and hit 'Enter' key.
    appdata
    Then navigate to Local>Adobe.
    Open Adobe folder and delete folders named AAMUpdater and OOBE.
    Click on the below link and download Creative Cloud setup file and use the same to install the Creative Cloud Desktop application.
    https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/CreativeCloudSet-Up.exe
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    Still same issue ?? let me know

  • Windows 8.1 home wont accept windows 8.1 pro key

    hi  all, we just purchased a new HP spectre laptop, it came with windows 8.1 home and needing to connect this to a domain we need to upgrade it to 8.1 pro, we have a Microsoft action pack account and have 8.1 Pro product key but when I go to add features
    and type in the key it says it cant use it ?
    any suggestions on how we can upgrade the system to pro? 
    Kind Regards
    BPDZenith

    Hi,
    What's kind of pro key you have had?
    Windows 8.1 Pro Pack
    http://www.microsoftstore.com/store/msusa/en_US/pdp/Windows-8.1-Pro-Pack/productID.288392300
    Windows 8.1 Pro
    http://www.microsoftstore.com/store/msusa/en_US/pdp/Windows-8.1-Pro/productID.288401500
    Please know that the 8.1 pro is just for Windows 7 upgrade.
    Since you have Windows 8.1 on you computer, you need the Pro pack key to upgrade.
    Kate Li
    TechNet Community Support

  • QT Pro Key Is Ignored

    I have QT 7.1 installed on my PC. I just purchased the upgrade to Pro and followed the instructions for entering the key. After entering my registered name and registration code text is displayed below the key that says ‘QuickTime 7 Pro’ so I assume it recognizes it as a valid key. I’ve tried clicking Apply then OK and just OK. I close QT, have even rebooted, but opening QT shows the PRO features greyed out and the fields are blank in the registration tab.
    I’ve tried typing the key as well as copy / paste. I’ve tried to enter the key via the preferences menu and also tried the Control Panel QT Console. None of these work.
    Can I enter this registration key directly into the registry?
    Any other ideas how to fix this?

    hmmmm. i had a check through the Pro FAQ, but there wasn't much relevant info there:
    Quicktime Pro versions 6 and 7 FAQ
    ... but just at least to get the possibility off the table: which version of the Key did you buy? was it the Windows one?

  • New Quick Time Pro Key doesn't work

    I've got a problem with the quick time pro key I bought for QT 7 yesterday.
    The key doesn't work. QT tells me that this is a wrong key.
    I've tried severeal times but it doesn't want unlock the pro features.
    Would be glad, if someone could help me.
    Thanks
    John

    Apple Discussions!
    In addition to David M Brewer's excellent suggestions, click on the following:
    QuickTime Pro Registration, Support & Questions
    http://docs.info.apple.com/article.html?artnum=58453 QuickTime Pro Key: Retrieving a lost key
    Entering Your QuickTime Pro Registration Code
    QuickTime FAQ

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