Pro photo lab having trouble with customer's lightroom images

I am not a Lightroom user.....I am a pro photo lab using Noritsu equipment and Kodak DP-2 software.........when I import files converted to JPG in Lightroom, they have a pasty,yellowish, flat, lifeless quality.not at all as they appear when displayed in Photoshop.........Is this a profile problem...Can you help me????

It sounds like the JPGs may have been exported with an AdobeRGB or even a ProPhotoRGB color-profile instead of the sRGB they should have. This is not a problem with Lightroom, just a problem with how someone used Lightroom.
You should be able to correct this in Photoshop if you have that. Use Edit / Convert to Profile... which should show what they have currently and then select sRGB as the Target profile.
If the images were exported without a color profile then look and see what Photoshop (which you said they look ok in) is using as its working RGB profile using Edit / Color Settings...
If the embedded profile is sRGB then it seems outside the realm of Photoshop and Lightroom problems. It could be that these have had the Noritsu profile for a particualr type of paper applied, but I don't know that you can do this with Lightroom.

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Pro photo lab having trouble with customer's lightroom images

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