Pro ReadIris not launching in scanning process

After successfully scanning hundreds of photos, I now get a message "The application 'Readiris' could not be launched because of an exception during startup. Error ID = -5000." This program was apparently bundled in either the computer or printer software. How do I fix this? I have an iMAC using 10.5.8 and printer HP psc 2175.

This was a printer problem which has been solved.

Similar Messages

  • Acrobat X Pro | Will not launch

    Moved to a new laptop.
    Deactivated Acrobat X Pro on old laptop
    Reinstalled Acrobat X Pro (with Sr # - not trial version)
    Installs OK. PDF Printer installed and works.
    But Acrobat will not launch, after the initial 'splash' screen.
    No error messages.
    Same with Distiller.
    PDF documents open with Reader only
    Windows 7 - 64 bit - Same as on old laptop. Worked perfectly well on old laptop.

    Update:
    Had a support ticket set up and got a call back pretty quick from the Adobe Support Team.
    Unintalled Reader X - to avoid possible conflict with X Pro.
    Deleted cache and pcd files from CommonFiles/Adobe PCD
    Logged out of domain user profile
    Logged in as a local user
    Acrobat lauched, connected with Adobe, and worked ok.
    Logged out as local user and logged in again as normal user.
    Acrobat X Pro lauched and works fine.
    Thank you for the quick resolution.

  • Quick Time Pro will not launch

    10/04/10: I downloaded Quick Time 7 and purchased a key for Pro. I can open video files with QT7Pro but I cannot launch Quick Time from either the short cut that was created or from the All Programs. The only thing that happens is that the Apple Quick Time logo and name appear in the bottom of the screen as though the program was shrunk down. It will not launch. Right clicking on the icon only provides the capability to "move" "minimuze" or "close." Maximize is grayed out and so is "restore."
    I'd like to use the software I purchased to edit my videos and use some of the other features of Quick Time Pro.
    What could be the issue? HELP.
    Bill N. in Sarasota, Florida

    That sounds a bit like a blown-out QuickTime preference file, Bill.
    First we'll try rebuilding the QuickTime.qtp file, to see if that helps with the launch.
    Quit QuickTime if the button is currently showing in your Taskbar.
    We'll now have to set you up to view hidden files and folders.
    (1) Quit Safari if you have it open
    (2) Go Start > Open.
    (3) In the Organize menu, click Folder and Search Options.
    (4) Click the View tab.
    (5) Make sure that Show hidden files and folders is selected.
    (6) Click OK.
    Now look for a QuickTime folder in one of the following two locations (where "UserAccountName" is the name of the user account in which QuickTime isn't launching correctly):
    C:\Users\UserAccountName\AppData\Local\Apple Computer\QuickTime\
    ... or:
    C:\Users\UserAccountName\AppData\LocalLow\Apple Computer\QuickTime\
    Drag the entire QuickTime folder out onto your Desktop.
    Now launch the QuickTime Player again. (This should rebuild the folder and contained preference files.)
    Does the Player launch properly this time? Or do you still get the same trouble?

  • DVD Studio Pro 3 not launching

    Working fine last night, however, this morning the application won’t launch. The log files are as follows:
    ## Component Manager: attempting to find symbols in a component alias of type (regR/carP/x!bt)
    ## Component Manager: attempting to find symbols in a component alias of type (regR/carP/x!bt)
    ## Component Manager: attempting to find symbols in a component alias of type (regR/carP/x!bt)
    * malloczonemalloc[537]: argument too large: 3638034432
    Anyone know what is going on / how to get program to start?
    Many thanks.

    Update. Wow, how to write this one up? Here is the procedure that I went through in order to solve this issue – I only hope it can assist others.
    First, I tried all standard issue resolution steps offered here and from Apple: dumped preferences files, repaired permissions, etc. Issue not resolved. Decided to re-install application. Followed Apple protocol for application deletion then re-installed. Issue not resolved. Again, deleted DVDSP following steps then re-installed DVDSP 2, which would launch, this made me hopeful, went on to install 3. 3 would not launch. ****. Then, on a hunch, I decided to look into the last time the program ran successfully, which was yesterday. The reason I had this hunch was due to the last line in the error code that was given when I would attempt to launch the program.
    “* malloczonemalloc[503]: argument too large: 3638034432”
    Not knowing what this meant, I went to Google. Nothing real specific to my issue there, although, from my research, I got the impression that this had something to do with a program trying to access a file that was too large. Hmmmm… hunch time.
    Last successful shutdown of program was at 7:43 PM. I did a search of files created around this time and there it was, the only DVDSP associated file created close to this time. It was a custom shape that was imported from photoshop at 7:31 PM and used in a DVD that I was working on. Checking to see if it was corrupt I opened it, it opened fine in photoshop, ****. Thinking there had to be something there, I did a search for the file name. Two files found, one where the time search had found it, and one in the library/appsupport/DVDSP/shapes folder. The file in this folder was created at 7:43 PM, the exact time of the last successful shutdown of the program, however, it was not found when I searched by creation date, as the original file was. The file size of this file was 0KB. Ah HA! Maybe, just maybe. I deleted this file and attempted to re-launch DVDSP…
    SUCCESS!!!!!
    Hot ****! Sorry for the long narrative but I’m just so happy I could crap myself. I guess this file that was a custom shape created in photoshop and imported into DVDSP, successfully I might add, as I programmed the button and everything, but when I closed the program, DVDSP apparently tried to re-copy the file into its own directory and corrupted the file. Once deleted, all works as should, WOW. What a pain in the ***!
    I only hope this comes to be helpful to some poor soul who has a crashing application that maybe recently imported a custom shape or otherwise.
    Out.

  • My final cut pro will not launch, I keep getting Final Cut Pro quit unexpectedly

    I've done everything to deleting preferences and plug ins to re installing it, someone please help me with this problem

    No luck at all, ive done everything thinkable and this is what i get in my report
    Process:         Final Cut Pro [284]
    Path:            /Users/ConGar/Desktop/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
    Identifier:      com.apple.FinalCutPro
    Version:         ??? (???)
    Build Info:      FCPApp-906181654~22
    Code Type:       X86 (Native)
    Parent Process:  launchd [78]
    Interval Since Last Report:          53967 sec
    Crashes Since Last Report:           20
    Per-App Interval Since Last Report:  0 sec
    Per-App Crashes Since Last Report:   20
    Date/Time:       2011-06-22 12:40:21.298 -0400
    OS Version:      Mac OS X 10.5.8 (9L31a)
    Report Version:  6
    Anonymous UUID:  FB70EBC0-C946-4694-AE72-9D861D7E5486
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Crashed Thread:  0
    Dyld Error Message:
      Library not loaded: /Library/Application Support/ProApps/SharedA/Frameworks/ProFX.framework/Versions/A/ProFX
      Referenced from: /Users/ConGar/Desktop/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
      Reason: image not found

  • Logic Pro will not launch

    Hello everyone. I just tried launching my Logic Pro application and a window popped up that said:
    This version of Logic Pro requires Pro Application Support 4.0 (687.0) or newer.
    ProKit: 589.0
    I'm currently using Logic Pro 8.0.2 I've tried updating and now I'm wondering if I should just uninstall and reinstall? If so, I'm wondering how to approach the task? Thanks for the input take care.
    Erv

    Erv 1 wrote:
    Hey I accidentally installed the wrong ProKit update which was 5.0. I was wondering if anyone had any advice to help me trash that update and update the proper ProKit update which on my operating system would be 4.5?
    If it works leave it as it is...
    One other thing that is interesting, is that I launch Soundtrack Pro not sure if you guys use it or not but all the loops and samples are highlighted red not sure what that would mean in FCP it means that the files are off line but as far as Soundtrack not sure what it means and what to do to fix it. Thanks
    Have you moved the files from their original location?or deleted /replaced something?
    A
    Message was edited by: immo

  • Final Cut Pro Will NOT Launch

    Everything was fine yesterday. Now it quits after the FCP launch screen. It goes through loading all the plugins, then when the graphic disappears, the program quits and you're back at the finder.
    Any suggestions on how to remedy this? I'm using version 5.

    Have you tried the Sudo Shuffle (although I believe this is usually a solution when FCP isn't even getting as far as the plug-ins.)
    1. Save any files or work you may have open, because you'll need to restart the computer after these steps.
    2. Open Terminal (found at /Applications/Utilities/).
    3a. In 10.3.9 or earlier Type: sudo update_prebinding -root / -force
    3b. In 10.4.0 and later sudo update_prebinding -root / -force -debug
    4. Press Return.
    5. Enter your password when prompted.
    6. The prebinding operation may take a few minutes. When it is complete, a new command-line prompt will appear. When this happens, please quit Terminal and restart your computer.
    (Don't forget to Restart.)

  • Adobe x pro is not working

    My Adobe x pro is not launching, so i can't view pdf files ?

    Moving this discussion to the Acrobat Installation & Update issues.  Stealthart if you look at your event viewer do you see any specific error messages?  You can find details on how to use your Event Viewer at Identify software conflicts | System log | Windows Vista - http://helpx.adobe.com/x-productkb/global/identify-software-conflicts-system-log.html.

  • Apple apps not launching since OS X Yosemite (Macbook Pro medio 2009)

    Hi,
    Since I downloaded OS X Yosemite from the App Store and updated my operating system, I haven't been able to open certain Apple applications, like Mail, iCal, Calculator, Safari. Other applications, like Chrome, Firefox, CleanMyMac or Coda 2.5 are working just fine. I can't even get the App Store to launch. I tried opening the apps through Spotlight, the dock and via Finder, but nothing works.
    My Macbook Pro is from medio 2009 and runs Yosemite fine except for the apps not launching. I can't check my system specifications, because ...these also won't launch.
    Suggestions anyone? Perhaps this is a familiar problem.
    Thanks

    Here is the only viable solution for that:
    Install or Reinstall Mavericks, Lion/Mountain Lion from Scratch
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Erase the hard drive:
      1. Select Disk Utility from the main menu and click on the Continue button.
      2. After DU loads select your startup volume (usually Macintosh HD) from the
          left side list. Click on the Erase tab in the DU main window.
      3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
            the Security button and set the Zero Data option to one-pass. Click on
          the Erase button and wait until the process has completed.
      4. Quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion, Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
                because it is three times faster than wireless.

  • HP Officejet Pro 8600 Premium will not copy or scan.

    Hello,
    I have a HP Officejet Pro 8600 Premium that prints just fine however it will not copy or scan. When I attempt to copy a document it displays Starting Copy... on the printer but will not copy and must be turned off and on to use the printer again. When I attempt to scan it brings up an error box telling me to check all of my network connections.
    I have already tried the services.msi fix and have ran hp printer and scannor doctor tool to attempt to fix my problem. 
    In the services.msi I found that all services dependant on (WIA) were already running and set to automatic.
    The scan doctor found that It wasn't communicating with the drivers, which I then reinstalled, and restarted the computer. It then continued to have problems with the drivers and asked me to contact support.
    Thank you for your time.
    edit: The printer is also running the latest firmware and I have also checked my anti-virus firewall so that it is allowing the printer through network. (note: in attempt to fix the issue i have both a usb and network connection trying to get either connection to work).

    Hi-
    To make sure I understand this correctly, you are unable to do a copy at the device itself?   This should function without the device being connected to a PC at all.   if this is indeed the case, it sounds as if this is a hardware issue.  I would then check with HP support on your product for warranty repair.
    I am an HP employee, however, this content reflects my personal opinion and is in no way associated with HP.

  • CS5.5 and OSX 10.9.4: Most applications will not launch even after uninstalling and reinstalling the Creative Suite 5.5. After my 2011 MacBook Pro 17 died, I had to purchase a new MacBook Pro 15 to replace it.  I performed a Time Machine installation from

    CS5.5 and OSX 10.9.4: Most applications will not launch even after uninstalling and reinstalling the Creative Suite 5.5. After my 2011 MacBook Pro 17 died, I had to purchase a new MacBook Pro 15 to replace it.  I performed a Time Machine installation from that 2011 machine, and only Distiller and Acrobat would launch (none of the rest of the creation apps).  So I ran the CS5.5 installer, uninstalled, then reinstalled, producing the same result. When I try to launch, nothing happens.  What next?

    Try...
    Adobe Creative Suite Cleaner Tool
    helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
    http://www.adobe.com/support/contact/cscleanertool.html

  • I receive an error message after installing Acrobat Pro.  The software will not launch.

    I've attempted to install Acrobat Pro on two computers and the software will not launch.

    Hi mlhenry,
    I've moved your discussion to the Acrobat Installation & Update Issues forum, so the experts who visit this forum regularly can chime in.
    Best,
    Sara

  • I-tunes 10.2 will not Launch, but appears in Task Manager Processes

    Hi all,
    apologies for the repost here, but i have yet to find a solution and im new to the boards (i hope im not breaking etiquette!)
    My problem is with Itunes not launching in windows 7 64 bit.
    * I have uninstalled/reinstalled all itunes/quicktime components - no luck
    * I have tried disableing the bonjour service - no luck
    * When i try to launch the application it shows in task manager as a running 32bit process, but there is no GUI.
    * I have tried a new user account, no luck
    * I have gone through the apple support suggestions around launch issues
    * I have run msconfig and closed off all processes bar itunes, still no luck.
    * I have deleted the itunes config files.
    * I have tried loading with another library.
    * I have updated windows with all updates and SP1.
    * i have tried to download an old version of itunes and install it, and even now it wont work!
    At this stage i have tried every suggestion on every forum i can find, barring two that i found this morning which i will try in an hour or twos time (im in work haha), 1 - to simply repair the installations of itunes/Qt/Bonjour, i think thats a longshot, and 2 - to delete replace the icuuc40.dll file with a version from an older release of ITunes.
    im beginning to think that i-tunes 10.2 just doesnt work on the windows 64bit OS! At this stage im thinking ill have to use songbird or winamp to transfer files to my apple devices, what a shocker.
    I would greatly greatly appreciate any help or advice anyone can offer as im pretty stressed about it now!
    Many thanks,
    Dave
    p.s. as ive ran a clean boot is it fair to say that its not a conflict issue?

    Wow, Amzingly guys i think ive stumbled upon a solution. i used system config (msconfig) to reboot stooping all startups and all service (hiding microsoft serviced before disabling all)
    upon reboot i ran itunes... nothing happened and i went into control panel, thinking id uninstall some bits n pieces... 5 minutes later i was prompted from itunes telling me that bonjour was inactive and asking if i wanted itunes to attempt a repair, i said yes. Sure enough a couple of minutes later itunes was up and running.. i had hope.
    I used MSconfig to reinstate a normal startup.
    And sure enough itunes seems to be working fine now.
    This was an UBER frustrating time. I hope my post might help SOMEbody out there!
    regards
    dave
    up the dubs

  • When I print to PDF using Acrobat 11 Pro from any application the acrobat Reader does not launch automatically. Associations are correct. Thx for your help,  Bruce

    When I print to PDF using Acrobat 11 Pro from any application the acrobat Reader does not launch automatically. Associations are correct. Happens from Chrome, IE, Word, Excel, Powerpoint. Previously had deskPDF installed but uninstalled correctly. Can't find a preference setting for the auto launch. Thx for your help,  Bruce

    A simple way is to flatten the form fields, which converts the field appearances to regular page contents. You can do this with JavaScript or PDF Optimizer (Advanced > PDF Optimizer > Discard Objects > Flatten form fields). A very nice script that adds a custom menu item can be found here: http://www.uvsar.com/projects/acrobat/flattener/

  • Suddenly, my LR4 application will not launch on my Macbook Pro OS 10.7.5.  It starts to launch, then gets stuck, wheels spinning, no progress.  I have to force quit. What do I do?

    Suddenly, my LR4 application will not launch on my Macbook Pro OS 10.7.5.  It starts to launch, then gets stuck, wheels spinning, no progress.  I have to force quit. What do I do?

    Suddenly, my LR4 application will not launch on my Macbook Pro OS 10.7.5.  It starts to launch, then gets stuck, wheels spinning, no progress.  I have to force quit. What do I do?

Maybe you are looking for