Pro Tools will not launch following power cut during installation

Having just bought an mbox 2 I installed the version of Pro Tools 7 that it came with. Once installed, I opened up the demo project to check that everything worked okay and this was successful. I then downloaded the free upgrade to Pro Tools 8 that was e-mailed to me having registered my copy of Pro Tools 7. During the installation, my house suffered a power-cut. When I relaunched it, two error messages came up on the screen about the mbox and one other product which I hastily clicked 'fix' to. Unfortunately I cannot remember what these were but I think it mentioned something about start-up. I then uninstalled Pro Tools and re-installed Pro Tools 8 and every time I launch it it crashes saying 'Pro Tools quit unexpectedly'.
Unsuccessful troubleshooting attempts:
-Tried uninstalling and re-installing, verying a disk repair after each attempt
-Tried restarting several times
-Tried unplugging the mbox 2 before installing/uninstalling with no success
-Tried installing both Pro Tools 7 and 8 with the same results.

Joey, does it have an uninstaller?
"Try Disk Utility
1. Insert the Mac OS X Tiger Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If that doesn't work we may have a munged OS component.
If all the above fails, then it appears to be time for a relatively painless Archive & Install, which gives you a new/old OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space and no Disk corruption, and is relatively quick & painless...
http://docs.info.apple.com/article.html?artnum=107120
Just be sure to select Preserve Users & Settings.

Similar Messages

  • Premier Pro 2014 will not launch

    I've downloaded Premier Pro 2014 and tried to launch it, but it freezes every time and won't even force quit. I have to hard crash the whole computer to get out of it.
    I've tried reinstalling, setting the permissions to read/write in the Adobe folder in the library, and tried to reset the preferences on launch as described here. But nothing works.
    Also I'm having basically the same problem with After Effects 2014.
    I think it has something to do with Media Core, but I can't figure out how to remedy. Earlier versions of PP CC and AEP CC are both working fine. Just these new versions will not launch.
    Any help would be greatly appreciated.
    Computer is a MacPro, 2.93 Ghz Quad-Core with 10GB of RAM.
    Thanks!

    It's working! Yay!
    Strangely, there is no 8.0 folder in the Plug-ins folder. So I pulled the plugins out of the 7.0>MediaCore folder and then was able to launch PP 2014. After getting it running. I quit PP and dragged the plug-ins back into the 7.0>MediaCore folder and was able to launch PP 2014. And this time it launched with all the plug-ins.
    I was also able now to launch After Effects CC 2014 with all its plug-ins working.
    Is it possible there's a different file structure for PP 2014 Plug-ins?
    Anyway it's working. Thanks for your help.

  • Studio Pro 3 will not launch

    I just installed it on my new MacBook Pro 2.4 and it will not launch. Worked fine on my 2.33 MacBool Pro that was stolen. Any ideas?

    I'm surprised that you actually got it to work on the previous MacBook. DVDSP3 is not built to run on an Intel processor. Unfortunately, I'd suggest upgrading to DVDSP4 Universal Binary, or even going all the way to FCS2. You may get it to work, but since it isn't in the specs, Apple won't help you support it.

  • Compressor, Qmaster,  & Cinema tools will not launch

    Compressor is grayed out as an option for export from STP even though I set prefs etc. Neither Compressor, Qmaster, nor Cinema tool will launch from apps.
    As w FCP, I attempted to find a way to trash any prevoius prefs but am unable to locate any via user/library/userdata prefs etc.
    Any suggestions are appreciated. Thank you.
    Libby

    Libby
    Check this Apple document about Compressor Basic Troubleshooting:
    http://docs.info.apple.com/article.html?artnum=302845
    Hope it helps !
      Alberto

  • Quicktime pro upgrade will not launch

    Upgraded to pro about 6 weeks ago and followed the procedure for such. I can only launch QT player and QT Pro is "grayed out". I do have the code. Any help would be much appreciated.

    Make sure you're entering in both the user name and key code exactly as in the email Apple sent you. Any error in either, including leaving off a salutation (for instance, if the email says "Mr. John Smith") will cause the registration to error.
    Also make sure you purchased a key for the correct platform (Windows or Mac). QuickTime keys are not cross-platform.
    Hope this helps.

  • Automation tools will not launch

    I have Photoshop Elements 6.0 running on Windows Vista, and can no longer launch Automation Tools. It is greyed out.   It worked fine in the past, and recently stopped.  The only answer I can get from Adobe support is to upgrade to 7.0 or 8.0.   Is there a workaround for this???

    In the Editor these items are not visible under Guided Edit.
    Select either Full Edit or Quick Edit and then click on Enhance on the top toolbar.
    In the Organizer click on the Fix tab to get to the auto-tools.
     

  • Adobe acrobat pro 9 will not launch-

    Gives error message"adobe acrobat was installed as part of a suite-to enable adobe acrobat,please start another component of this suite" I have deleted the photoshop from the suite as I have done to the cloud version of photoshop..I have the serial number of the initial suite…do I delete this version of acrobat pro and reinstall?? if so where do I get the download??Any help is appreciated..

    if you have a suite license, you must use the suite installation files (even if you only want one program from the suite).
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • FaceTime Will Not Launch or Connect

    Ever since installing the latest update of FaceTime on my MacBook Pro, it will not launch.
    Everytime I try to launch it, I get the below error message:
    "You have been disconnected from FaceTime services.
    An internal error occured that disconnected you from all FaceTime services. To resume using FaceTime, quite and relaunch FaceTime."
    I've tried quitting and restarting, I've tried deleting the .plist file, I've deleted and re-installed, and I nothing changes.  I get the error message every single time. 
    Can anyone help?

    We are not the only two people having problems.  MANY people have left comments on the Facetime app page.  I ended up contacting Facetime support, (click on Express Lane, fill out your info and have them call you immediately) and we were able to fix the problem.  That would be my recommendation.  Basically there is something wrong with the update, so it has to be uninstalled and reinstalled.  I had placed it in my trash before to uninstall, but had not emptied the trash (that was the key for me).  From there, I went to the App store, clicked on purchases, located Facetime and reinstalled it.  After testing the program, it worked as before.  I hope that helps.

  • Quick Time Pro will not launch

    10/04/10: I downloaded Quick Time 7 and purchased a key for Pro. I can open video files with QT7Pro but I cannot launch Quick Time from either the short cut that was created or from the All Programs. The only thing that happens is that the Apple Quick Time logo and name appear in the bottom of the screen as though the program was shrunk down. It will not launch. Right clicking on the icon only provides the capability to "move" "minimuze" or "close." Maximize is grayed out and so is "restore."
    I'd like to use the software I purchased to edit my videos and use some of the other features of Quick Time Pro.
    What could be the issue? HELP.
    Bill N. in Sarasota, Florida

    That sounds a bit like a blown-out QuickTime preference file, Bill.
    First we'll try rebuilding the QuickTime.qtp file, to see if that helps with the launch.
    Quit QuickTime if the button is currently showing in your Taskbar.
    We'll now have to set you up to view hidden files and folders.
    (1) Quit Safari if you have it open
    (2) Go Start > Open.
    (3) In the Organize menu, click Folder and Search Options.
    (4) Click the View tab.
    (5) Make sure that Show hidden files and folders is selected.
    (6) Click OK.
    Now look for a QuickTime folder in one of the following two locations (where "UserAccountName" is the name of the user account in which QuickTime isn't launching correctly):
    C:\Users\UserAccountName\AppData\Local\Apple Computer\QuickTime\
    ... or:
    C:\Users\UserAccountName\AppData\LocalLow\Apple Computer\QuickTime\
    Drag the entire QuickTime folder out onto your Desktop.
    Now launch the QuickTime Player again. (This should rebuild the folder and contained preference files.)
    Does the Player launch properly this time? Or do you still get the same trouble?

  • CS5.5 and OSX 10.9.4: Most applications will not launch even after uninstalling and reinstalling the Creative Suite 5.5. After my 2011 MacBook Pro 17 died, I had to purchase a new MacBook Pro 15 to replace it.  I performed a Time Machine installation from

    CS5.5 and OSX 10.9.4: Most applications will not launch even after uninstalling and reinstalling the Creative Suite 5.5. After my 2011 MacBook Pro 17 died, I had to purchase a new MacBook Pro 15 to replace it.  I performed a Time Machine installation from that 2011 machine, and only Distiller and Acrobat would launch (none of the rest of the creation apps).  So I ran the CS5.5 installer, uninstalled, then reinstalled, producing the same result. When I try to launch, nothing happens.  What next?

    Try...
    Adobe Creative Suite Cleaner Tool
    helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
    http://www.adobe.com/support/contact/cscleanertool.html

  • I want to purchase a powerbook that will run a music program like MOTU or Pro Tools as well as run Final Cut Pro without being sluggish...any help?

    I want to purchase a powerbook that will run a music program like MOTU or Pro Tools as well as run Final Cut Pro without being sluggish...any help?

    The only way that would work out is if you ran exactly the versions that were made for old PowerBooks. Anything newer may require Intel and not run, or will strain the poor old G4 CPU.
    Your needs have to be modest, too, because the problem with older music and video software is that they are not current as far as formats and codecs for the Web. If you want to output H.264, the current standard for YouTube/Flash video, older software may not support it, and in addition, H.264 is processor-intensive and is tailor-made for today's multi-core, 2+ GHz processors. It will overwhelm a G4. A PowerBook G4 can barely play YouTube videos.
    More perspective: The PowerBooks worked great for miniDV format editing. In other words, 480i SD/standard definition video in use from the late 1990s to the late 2000s. If that is all you want to do, edit tape from an old miniDV camera to SD output, then OK.
    But if you want to edit today's HD video, whether 720p from a snapshot camera/iPhone 4 or 1080p from a DSLR, the PowerBook and the software for it will either not recognize AVCHD/H.264, or it will slow the PowerBook to a dead crawl.
    I'm in agreement with the above: Intel Macs have been out for so many years that getting a used one is a much better deal than a dead-end PowerBook. And I loved (still love) my PowerBooks.

  • I was in Lightroom and had a power surge and now Lightroom will not launch....what can I do to fix it?

    I was in Lightroom and had a power surge and now Lightroom will not launch. It encountered an error when reading from its preview cache and needs to quit. Lightroom will attempt to fix the next time it launches. I have shut my system down and Lightroom still will not launch. Does anyone have any suggestions?

    delete your preview cache (.lrdata folder).
    Here has location:
    Preference and other file locations in Lightroom 5
    If not enough info, search this forum for "delete preview cache".
    Rob

  • The MacBook Pro will not allow me to cut-and-paste to and from or to click-and-drag to the external drive. I can copy-and-paste, but then I must send the original to the trash, which doubles the time and effort. Is there any way to cut-and-paste?

    I have recently switched from a PC to a MacBook Pro.
    I have a large number of documents and photographs on a multiterrabite external drive, backed up on a second multiterrabite external drive.
    Both external drives are formatted for MacIntosh. This has been verified by agents at an Apple store and also at Best Buy in two different cities.
    This is the problem:
    The MacBook Pro will not allow me to cut-and-paste to and from or to click-and-drag to the external drive. I can copy-and-paste, but then I must send the original to the trash, which doubles the time and effort. Is there any way to cut-and-paste?
    Also, the MacBook Pro will not allow me to rename multiple documents or photographs. I can click-and-rename a single one, but this is impossibly time consuming. I can batch-rename in iPhoto, but when I transfer the photographs to the external drive, the rename does not transfer.
    I’m reduced to using my wife’s Toshiba to cut-and-past, rename, and transfer documents. It works perfectly. Is there any way to do this on the MacBook Pro?
    Thanks!
    Roderick Guerry
    [email protected]

    Roderick Guerry wrote:
    The MacBook Pro will not allow me to cut-and-paste to and from or to click-and-drag to the external drive. I can copy-and-paste, but then I must send the original to the trash, which doubles the time and effort. Is there any way to cut-and-paste?
    No, this is a philosophical difference between Apple and Microsoft. Apple believes that it's dangerous to cut a file in case the user never pastes it; in that case the file is lost. Microsoft seems to not have this problem (if I remember Windows correctly) because they don't delete the originating file if it's cut but never pasted.
    Even though Macs have a lot of keyboard shortcuts, philosophically Macs have traditionally been mouse-first. This applies to file copy operations. In your case, what a Mac user would do is open the source window, open the destination window (on your second drive), and then Command-drag the selected files from the source to destination window. This is because a normal drag would leave the originals behind, while adding the Command modifier key tells OS X that this is a Move, not a Copy, so don't leave the originals behind.
    (In addition there are different rules for drag-copying within the same volume or between different volumes. If you drag between two folders on the same volume, the files are moved. If you drag between different volumes, the files are copied unless you hold down Command to delete the copies on the source volume.)
    Roderick Guerry wrote:
    Also, the MacBook Pro will not allow me to rename multiple documents or photographs. I can click-and-rename a single one, but this is impossibly time consuming. I can batch-rename in iPhoto, but when I transfer the photographs to the external drive, the rename does not transfer.
    Two problems in this case. First, batch file renaming is not built into OS X unless you build something with Automator. However, there are many utilities that can do batch file renaming which you can find at macupdate.com or on the App Store. Since I work with media I often batch rename using one of the media managers I have lying around like Media Pro or Adobe Bridge (comes with Photoshop).
    iPhoto is a database front end designed to shield the file system from the consumer and let them concentrate on creativity and sharing. As such it is often a poor choice for managing files directly. When you "transferred the photographs" chances are you moved the originals, not the ones iPhoto edited which are stored in a hidden folder.
    Roderick Guerry wrote:
    I’m reduced to using my wife’s Toshiba to cut-and-past, rename, and transfer documents. It works perfectly. Is there any way to do this on the MacBook Pro?
    There will not be a way to do it exactly like Windows. As described above, there are ways to do it "the Mac way." If it is possible to remove judgment on which way is "better" you might find the Mac way to be acceptable, but of course sometimes we simply prefer what we're used to.

  • I receive an error message after installing Acrobat Pro.  The software will not launch.

    I've attempted to install Acrobat Pro on two computers and the software will not launch.

    Hi mlhenry,
    I've moved your discussion to the Acrobat Installation & Update Issues forum, so the experts who visit this forum regularly can chime in.
    Best,
    Sara

  • Acrobat X Pro | Will not launch

    Moved to a new laptop.
    Deactivated Acrobat X Pro on old laptop
    Reinstalled Acrobat X Pro (with Sr # - not trial version)
    Installs OK. PDF Printer installed and works.
    But Acrobat will not launch, after the initial 'splash' screen.
    No error messages.
    Same with Distiller.
    PDF documents open with Reader only
    Windows 7 - 64 bit - Same as on old laptop. Worked perfectly well on old laptop.

    Update:
    Had a support ticket set up and got a call back pretty quick from the Adobe Support Team.
    Unintalled Reader X - to avoid possible conflict with X Pro.
    Deleted cache and pcd files from CommonFiles/Adobe PCD
    Logged out of domain user profile
    Logged in as a local user
    Acrobat lauched, connected with Adobe, and worked ok.
    Logged out as local user and logged in again as normal user.
    Acrobat X Pro lauched and works fine.
    Thank you for the quick resolution.

Maybe you are looking for

  • How to remove quotations marks  from csv file

    Hi My input file is a .csv file which contains each value in quotation marks ex: - "123456778","jakob","grade10" Also each record in the input file contains 333 values . i am reading these records and using stringtokenizer to fetch value by value for

  • Display video on Samsung TV

    I'm having trouble getting my new Samsung TV to play video from my Mac. I get the audio but not the video. Any hints?

  • Will any external hardrive work with my macbook?

    I was wondering if any plug and play hardrive will work with my MacBook? I heard that it needs to be in FAT32 not NTFS. If its in NTFS how do convert it to FAT32?

  • System.out deprecated

    I think that acces to System.in, System.out and System.err should be deprecated and replaced by getIn(), getOut() and getErr() methods. Now ANYBODY can set these vabriables with new stream objects. Even in the sandbox it is possible to start a thread

  • P.O. printing

    Hii all, I have created one smart form n program for printing purchase order, now i want to assign that in nace in place of medruck or by creating another o/p type  but it giving me form routine error.. how can i rectify that? is it necessary to give