PRO9000 - paper sizes

Am having a heck of a time getting Easy Photoprint Pro to use 11x14 paper. Yes, there is a custom option but that results in my prints being off center and not have an even margin around the picture. 11x14 is a common sized paper in the US and thought that it would be included as one of the many option. Once I get around this paper problem I might even like the PRO9000.

The Envy 5532 specifications (http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03742581&tmp_task=prodinfoCategory&cc=us&dlc=en... ) indicate that a range of different paper sizes is supported:
U.S. Letter 216 x 279 mm (8.5 x 11 in)
Executive 184 x 267 mm (7.24 x 10.51 in)
Cabinet 127 x 177.8 mm (5 x 7 in)
O**bleep**u hagaki 200 x 148 mm (7.87 x 5.83 in)
A5 148 x 210 mm (5.83 x 8.27 in)
A6 105 x 148 mm (4.13 x 5.83 in)
10 x 15 cm 100 x 150 mm (3.9 x 5.9 in)
3.5 x 5 in 89 x 127 mm (3.5 x 5 in)
4 x 6 in 101.6 x 152.4 mm (4 x 6 in)
5 x 7 in 127 x 177.8 mm (5 x 7 in)
8 x 10 in 203.2 x 254 mm (8 x 10 in)
13 x 18 cm 130 x 180 mm (5.1 x 7.1 in)
L 89 x 127 mm (3.5 x 5 in)
2L 127 x 178 mm (5 x 7.01 in)
4 x 6 in (tab) 101.6 x 152.4 mm (4 x 6 in)
10 x 15 cm (tab) 100 x 150 mm (3.9 x 5.9 in)
B5 (JIS) 182 x 257 mm (7.17 x 10.12 in)
B5 (ISO) 176 x 250 mm (6.93 x 9.84 in)
Japanese Postcard 100.1 x 148.1 mm (3.94 x 5.83 in)
although it doesn't mention A4 for some reason!
.. and this forum appears to have 'bleeped' the name of one of the Japanese card sizes in the above insert!

Similar Messages

Confusion with paper sizes in Elements 8

I have been using Photoshop Elements for years with my MAC , ever since it first came out and have never had this encounter with the paper size menu. When printing a photo I #1 designate which printer I am using ( Canon Pro9000) and then #2 try to select a paper size but the drop down menu has a list of sizes I can't decifer. US letter is there as well as legal but what is DMSIZE_MINUS_ 8x10, DMSIZE_6GIRI, DMSIZE_L, JB5, etc. Has anyone else come up with this problem? I need a translation. My daughter has the same problem with her copy of Elements. Is this a bug in the program?
Thanks,
Lorinda

When you launch print dialog of elements, the values in dropdowns are populated based on the printer selected/installed on your machine. However, in some cases it may be possible that the pritinter driver does not return the correct names of paper choices and can show junk values.
This however has not been found in latest MAC OS but may be seen in Tiger or old versions of MAC with some of the old printer of some of the manufacturers.
However, when you choose these paper sizes, the sizes are also shown in preview section.
Let me know if you have any comments.
-Garry

HP LaserJet MFP M476dw paper size mismatch when copying or scanning from ADF

We have HP Color LaserJet MFP M476dw that has an issue when copying or scanning from the ADF.
Put a single A4 sheet in the ADF and choose copy, with all settings correct & no resizing, and the output copy is moved down the page (increased top marging by a couple of inches).
My initial thoughts were a paper size issue (e.g. treating A4 as Letter or vice versa) but all settings look correct. I have even done a reset and started over and the problem remains.
If I take the original and place it on the flatbed and copy from there with all the same settings then it works fine.
There is a similar issue when scanning from the ADF. Again, scanning from the flatbed works fine.
I've tried all I can think of. Does anyone have any further suggestions? Could it be a fault in the ADF?
Here's the full device settings info:
Device Configuration
[Shop for Supplies][Support]
Product Information
Product Name:
HP Color LaserJet MFP M476dw
Formatter Number:
YF10C9X
Serial Number:
CNB7G2H6T9
Service ID:
24113
Firmware Datecode:
20131122
Disable Fax:
No
Telecom Version:
05-031-001
Location:
UK
ADF Installed:
Yes
Max Monochrome Print Quality:
600x8
Max Color Print Quality:
ImageREt 3600
Controller Number:
72
Duplexer Version:
0
Device Description:
HP Color LaserJet MFP M476dw
Language:
English
Default Settings:
Self-managed
Asset Number:
Your Company Name:
Contact Person:
Device Location:
Geo Location:
Product Security:
Off
Wired HW Address:
fc:15:b4:78:28:46
Wireless HW Address:
54:35:30:2f:d7:fc
Network In Use:
Wired
Host Name:
NPI782846
IPv4 Address:
192.168.9.18
IPv6 Address:
FE80::FE15:B4FF:FE78:2846
Total Memory:
256 MBytes
Available Memory:
117.7 MBytes
Installed Personalities and Options
PCL6
(20040201)
AirPrint
PCL
(20040201)
PDF
(20040201)
PS
(20040201)
USB Flash Drive:
Empty
Impressions
Total Impressions:
10684
Monochrome Impressions:
4799
Color Impressions:
5885
Total Equivalent Impressions (A4/Letter):
10684.0
Monochrome Equivalent Impressions (A4/Letter):
4799.0
Color Equivalent Impressions (A4/Letter):
5885.0
Duplex Sheets:
1223
Jam Events:
0
Mispick Events:
4
Photo Color Impressions:
0
Photo Monochrome Impressions:
0
USB Flash Drive Insertions:
0
Images Scanned to USB Flash Drive:
0
Copy Flatbed Images Scanned:
373
Copy ADF Images Scanned:
409
Copy Monochrome Impressions:
1122
Copy Color Impressions:
102
ADF Images Scanned to Host:
0
Flatbed Images Scanned to Host:
0
Images Scanned to E-mail:
0
Images Scanned to Network Folder:
0
Fax ADF Images Scanned:
23
Fax Flatbed Images Scanned:
1
Fax Impressions:
18
Images Sent from PC:
0
ADF Images Scanned:
1149
Flatbed Images Scanned:
779
Scanner Jam Events:
8
Paper Settings
Default Paper Size:
A4
Default Paper Type:
Plain
Tray 1 Size:
A4
Tray 1 Type:
Letterhead
Tray 2 Size:
A4
Tray 2 Type:
Plain
Paper Out Action:
Wait Forever
Manual Feed:
Off
Duplex:
Off
Bind:
Long Edge
Print
Auto Continue:
Off
Number of Copies:
1
Courier Font:
Regular
Orientation:
Portrait
Monochrome RET:
On
Wide A4:
No
Monochrome Resolution:
600
Monochrome Bits per Pixel:
8
Color Resolution:
600
Color Bits per Pixel:
32
IO Timeout:
120 Seconds
Jam Recovery:
Auto
Personality:
Auto
Print PS Errors:
Off
USB Flash Drive
Print Documents:
Number of Copies:
1
Paper Size:
A4
Paper Type:
Plain
Fit to Page:
On
Collation:
Off
Output Color:
Color
Print Photos:
Image Size:
10 x 15 cm
Paper Size:
A4
Paper Type:
Plain
Lighter/Darker:
<-----*----->
Number of Copies:
1
Output Color:
Color
Scan Settings:
Scan Resolution:
150
Scan File Type:
PDF
Scan Paper Size:
A4
Flatbed Scanner:
Single Page
Document Feeder:
1-Sided
File Name Prefix:
scan
Output Color:
Color
Copy
Optimize:
Auto Select
Lighter/Darker:
<-----*----->
Paper Size:
A4
Paper Type:
Plain
Collation:
On
Number of Copies:
1
Reduce/Enlarge:
Original=100%
Draft Mode:
Off
Tray Select:
Auto Select
Two-Sided:
1-Sided to 1-Sided
Multi-Page Copy:
Off
Fax
Your Company Name:
HP Fax
Answer Mode:
Automatic
Rings to Answer:
2
Distinctive Ring:
All Rings
Dial Prefix:
Off
Fax Resolution:
Fine
Lighter/Darker:
<-----*----->
Fit to Page:
On
Glass Size:
A4
Dialing Mode:
Tone
Redial if Busy:
On
Redial if No Answer:
Off
Redial if Comm. Error:
On
Detect Dial Tone:
Off
Billing Codes:
Off
Extension Phone:
On
Stamp Faxes:
Off
Private Receive:
Off
Confirm Fax Number:
Off
Allow Fax Reprint:
Yes
Print Duplex:
Off
Fax/Tel Ring Time:
20
Fax Speed:
Fast (V.34)
Error Correction:
On
Forward Fax:
Off
Block Junk Faxes:
Off
Phone Line Volume:
Medium
Alarm Volume:
Medium
Ring Volume:
Medium
Key-Press Volume:
Medium
Fax Confirmation:
Never
Fax Error Report:
Never
Include First Page:
On
Auto Log Print:
On
Print T.30 Trace:
Never
Paper Types
Plain:
Normal
HP Matte 90g:
Normal2
HP Matte 105g:
Heavy
HP Matte 120g:
Card stock
HP Matte 150g:
Extra Heavy
HP Matte 200g:
Extra Heavy
HP Glossy 120g:
Glossy
HP Glossy 150g:
Glossy
HP Tri Glossy 150g:
Glossy
HP Glossy 200g:
Heavy Glossy
Light 60-74g:
Light
HP EcoSMART Lite:
Extra Light
Intermediate:
Normal2
Mid-Weight 96-110g:
Heavy
Heavy 111-130g:
Card stock
Extra Heavy 131-175g:
Extra Heavy
Hvy Glossy 111-130g:
Light Glossy
X-Hvy Glossy 131-175g:
Glossy
Card Glossy 176-220g:
Heavy Glossy
Color Transparency:
Transparency
Labels:
Label
Letterhead:
Normal
Envelope:
Envelope
Heavy Envelope:
Heavy Envelope
Preprinted:
Normal
Prepunched:
Normal
Colored:
Normal
Bond:
Heavy
Recycled:
Normal
Rough:
Heavy
Heavy Rough:
Heavy
HP Tough Paper:
Tough Paper
Opaque Film:
Tough Paper
Energy Settings
Sleep/Auto Off After:
30 Minutes
Wake on These Events
USB Job
Yes
LAN Job
Yes
Wireless Job
Yes
Control Panel
Yes
Fax Ring
Yes
Shut Down After:
Never
LaserJet Updates Settings
Check Automatically
Yes
Prompt Before Install
Yes
Allow Downgrade
Yes
Allow Updates
Yes
Miscellaneous
Extended print modes modified:
No
Very Low Setting (Black Cartridge):
Prompt
Very Low Setting (Color Cartridges):
Prompt
Low Threshold (Black Cartridge):
5%
Low Threshold (Cyan Cartridge):
3%
Low Threshold (Magenta Cartridge):
3%
Low Threshold (Yellow Cartridge):
3%
Store Usage Data&colon;
On Supplies
USB Connection:
No
Font Source:
I (Internal)
Font Number:
23
Font Pitch:
10.00
Font Point Size:
12.00
Symbol Set:
PC-8
Form Length:
64 Lines
Append CR to LF:
No

To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
I hope this helps!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP Officejet Pro 8100 ePrinter & custom paper sizes

Have found all the helpful instructions about creating new custom paper sizes in Windows 7. But am complete novice & need to buy a printer for a charity. Settled on this model because of good reviews but most work will be 1 document of custom paper size. Need to know if the instructions given are fail-proof!! (Before i spend their money.)
This question was solved.
View Solution.

Hello invqn,
after having performed some detailed research, as well as installing the Pro 8100 (and other products) on a Windows 7 system, we determined the Pro 8100 doesn't support Custom Sizes: that was by design and intent.
Note that one of our engineer's proposed using a different set of drivers (from an older device) as a potential work-around, but this is unproven and may serve to limit your overall functionality of the device.
However, we did confirm that a newer device that is currently out, the HP Officejet Pro 8610 (or 8620 or 8630) e-All-in-One, DOES support custom sizes; these are multi-function printers.
Using the instructions in the link you sent, you can create new Forms with custom sizes and it will show up in the Printer Properties for you to use/select. It supports custom sizes from 3.00 x 5.00 in. to 8.50 x 14.00 in.
Our intent is only to provide information on what we know; you might take a moment and perhaps see if an HP Marketing representative might be able to give you more information, but that's what we have.
We hope this helps....
Regards,
HardCopy (I am employed by HP) [If this was helpful, please mark this 'Solved' or 'Accept as Solution' so others can find this too]
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Can't change paper size in Print module

When I click on Page Setting in the Print module I get a pull-down menu that has options for Printer, Presets, Layout, Pages per Sheet, Layout Direction, Border, and Two Sides but there is no option available for changing paper size. This was not a problem before I updated to 1.2. How do I get that option back? Thanks.

Have you downloaded and installed the latest Driver for the Epson R1800.
It has been said that it is best, even if you have a ppc to download the latest IntelMac Driver to install for that printer, for best results.
Don
Don Ricklin, MacBook 1.83Ghz Duo 2 Core running 10.4.10 & Win XP, Pentax *ist D
http://donricklin.blogspot.com/

I can't get the printer to accept a different paper size. I'm trying to print on 6.5x10.

I have an HP 8600 All-in-One and am printing from a Mac running 10.6. I changed the page setup to 6.5x10, but keep getting a message that the printer and document paper sizes don't match.
This question was solved.
View Solution.

Hi dawncheryl,
What printing application are you using?
Follow the steps in the documents below, and let me know what you find out?
Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing in Microsoft Word
Macintosh: Using the Paper Type/Quality Panel to Change Print Settings in Mac OS X 10.5 and 10.6
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Custom Paper Size : Migrating from 6i to 10g report server engine

Hi,
pardon my bad english !!
I'm studying to migrate form/reports 6i to 10G. In report 6i we have reports with custom paper size ("A5" format that is half of "A4", 15x21cm).
In report server 6i environment (Win2000 server) we have done this configuration.
- We configure printer; one input tray has "custom" format.
- We create an OS user (es. CustRep);this user has a "default printer" that has input tray with "custom" format as default tray.
- We create a new report server (es. CustRepSrv); this report server start as service with CustRep user credentials.
- Every report (PDF format) generated and printed (destype=printer,desname="My Printer") with CustRepSrv report server get custom format as paper size and so fit with Custom tray definition on the printer.
Can I do the same in report server 10G environment ??
Thanks
Andrea

Using these and not hearing much bad
Init Engine 1
Max Engine 6
Min Engine 0
Eng Life 10
MaxIdle 30
Trace Error
Trace Replace
I set my Report Server Parameters
CACHE SIZE - 700
CACHE DIRECTORY = (you have to decide)
IDLE timeout 120
Max Connections 120
Max Queue Size 4000
trace options = trace_err
trace mode trace_replace

Report page scaling/zoom for paper size and field width?

Are there ways to design a report, or programmatically set a report to dynamically resize based on factors such as paper size (A4 vs. Letter vs. Legal), orientation (portrait vs. landscape), and field width (e.g fields grow and shrink based on data)? We are looking at ways to dynamically choose paper size and scale. This would be similar to how Excel files can adjust for printing depending on paper, and PDF files can zoom in/out for paper size.
Thanks,
Kyle

We don't want to add fields dynamically at runtime. Instead we want to automatically resize fields at runtime to properly fit data on the page. Currently with our 400 reports, data fields have gotten longer over the years so important data is being truncated. We'd like it if fields could properly grow/shrink/scale so that the data is always valid. We'd like it if the user flips from portrait to landscape, the field widths automatically grow to use the entire page. Or, if a user goes from Letter to A4, pagination still works properly and the fields get slightly wider to fit the A4 standard.
What we don't want is to have a version of the report for portrait Letter, portrait A4, portrait Legal, landscape Letter, landscape A4, landscape Legal, etc. It would be a support nightmare.
I don't know if it is possible, but I'm hoping it is. Thanks for the help.
Kyle

Crystal Report Print report on different paper size (A4/Letter)

I develop the crystal report 2008 with VS.net 2008. The report runs on web.
when I preview or debug with VS on my local computer, the crystal report using A4 (8.3 * 11.7 in), Which is correct.
However, after I deploy the program to the server, and try view and print report through IE, the print out is actually using Letter size (8.5 * 11 in).
Both on my local computer and the server, the default printer is set to A4 size. And on the crystal report, in the printer setup, the paper size is A4 as well.
I try on firefox, and safari. No luck. Same as IE.
The crystal report need to print barcode, and the paper size must be A4, cuz the barcode page is designed and printed on A4 Avery Laser Barcode sheet.
I tried on my PC by using remote server data souce, the printing works perfectly in A4 size (8.3"*11.7").
And I don't know why same program after deploy to the server, then it using Letter size (8.5" * 11"), which the size I never set to.
So strange.
Thanks

A few ideas \ suggestions:
1) Make sure you are using FP 3.3 runtime:
https://smpdl.sap-ag.de/~sapidp/012002523100016807202010E/cr2008fp33_redist.zip
2) Try a simple win app - use saved data report (crystalreportviewer1.reportsource = <path to saved data report>). Does this print correctly?
3) What print mode are you using; PDF or ActiveX?
4) Try export to RPT and PDF from your web app. Does it export correctly?
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup
Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]

Crystal Report XI Print report on different paper size (A4/Letter)

Hi,
I have designed report in Crystal XI using paper sieze Letter. Multipler sites are using this application. User in USA are using Letter size paper and User in Euorpe are using A4 size paper. All reports work fine for USA users.
When Eurpoe users print the report on A4 size paper which set in Letter size, the report is truncated from Header or footer. They are printing report from Application and application is set on Citix server.
If Anybody have any idea how to setup Crystal report so it can print on any paper size?
Thanks
Bhagvat

Hi Don,
Please find the below description.
Background: Crystal Report XI is utilized to develop and view reports with data source from Oracle based LIMS application (Vendor: LabWare). The reports are printed using network printer on US Letter paper for users located in North America and on A4 paper for users located in Europe. The report format is US Letter and designed to print on both paper formats i.e. Letter and A4.
Issue: When reports are printed by users in Europe using A4 format paper the printer defaults to US Letter paper (in printer preferences) resulting to data cut off from top and bottom on the printout.
1)      When report layout is select to A4 during developing reports using CR, the printing preferences changes to A4 when printed and vice versa for Letter format. How can we avoid CR to enforce from changing printing preferences?
2)     According to Citrix engineers in the company, the printer drivers installed on Citrix servers have nothing to do with printing preferences and CR defaults to paper size based on report design. What do we tell them about doing different to resolve this issue?
3)    Even though a printer preference of default printer on local desktop is changed to A4, the report gets printed to Letter format result in data cutoff. We have tried this option with several HP printers from few different company locations.
Thanks
Bhagvat

Checks just feed through or paper size mismatch on C7250, Bad paper sensors on new printers

Hi all,
I have seen these related posts:
http://h30434.www3.hp.com/t5/Other-printing-questions/Printing-checks-on-officejet-pro-8500/m-p/2460...
http://h30434.www3.hp.com/t5/Other-printing-questions/B8850-Printing-Problem-on-Canary-print-paper/t...
http://h30434.www3.hp.com/t5/Other-printing-questions/HP-C7280-rejects-CD-Lables/m-p/246098
http://h30434.www3.hp.com/t5/Other-printing-questions/CAUTION-DESIGN-FLAW-IN-THE-NEW-GENERATION-OF-H...
http://h30434.www3.hp.com/t5/Other-printing-questions/printer-won-t-do-labels-help/td-p/233645
http://h30434.www3.hp.com/t5/Other-printing-questions/HP-Photosmart-Plus-Printer/td-p/233156
Sorry that there may be many other related posts I only went back one month! There appear to be MANY problems with newer HP printers and paper sensors with either checks or labels just feeding through or reporting paper size mismatch.
I have a photo smart C7250 and I have checks that I try to print with Quicken. I purchase my checks from NEBS a large supplier of pre-printed business forms.
Sometimes when I print checks they work fine. Other times one or more just feed through unprinted. Other times one feeds and the printer displays a paper size mismatch error.
I also noticed one day when I put the checks in backward by mistake that they all printed fine, so today I decided to look at support for printer paper sensor problems and I found the above listed items.
I am going to try two things:
1) placing a blank white label over some of the pre-printed areas of the checks and see if that helps.
2) Switching back to my old reliable DJ895 for checks if that fails.
I think HP support should look at this message and the related threads I have found and come out with:
1) A workaround or software upgrade to bypass the bad paper sensors in many of these printers, my C7250 and the other printers listed in the other threads.
2) Feed this information back to HP product engineering and QA so that they try colored paper and common pre-printed forms as part of their printer design and testing. As a design engineer myself, (for another company not printers) I am embarrassed for HP that as a leading printer company they could be so lax in the design and testing of their printers.
If anyone knows how to get HP’s attention please let me know!
I hope the rollup of these related threads on check and label printing problems may help you with your problems.
Thank you,
James

I know this is not a timely answer to your post but I just found it while trying to solve the same problem. Several people have asked the same question but none of them seem to receive helpful replies.
Maybe you've corrected this problem by now and if so, let me know, but this is what I have decided to do.
I set aside my cards from the card/envelope set that I purchased from Michaels, bought a package of 8.5 by 11 cardstock. I printed my message on that, locating it on the page so that I could cut off the right side and the bottom and it was perfectly placed. If you have not done this before, you will have to score the cardstock at the fold so that it will bend nicely. They fit perfectly with the envelopes.
Hope this helps in the future
Linda

Changing Paper size does not change page break?

I am using Oracle Report R6i.
I have created a matrix report showing months horizontally and items vertically. By default, the report displays a vertical line (Page Break Line) at 8 inches (as shown in Ruler).
I change the paper size in Page Setup Menu but still the page break line displaying at 8 inches due to which only 03 months are displaying per page at Landscape mode. My page size is : 210x230 cm.
How can I extend that page break line so that atleast 6 months to be displayed per page.
Regards,
Luqman

Changing the size used by the printer with the page setup dialog does not affect how Reports formats the output. You need to change Reports page size for this.
In 6i, the page size for Reports is controlled by properties against the Section objects (header, main, trailer) in the navigator.
In 2.5 you would set the vertical and horizontal page size in the Reports property palette for all sections. With the introduction of individual sections in 6i, each section can have it's own page size.
In your example you probably want to change the page size against the "main section" to 13" x 8.26" to get the report to format in Landscape. Also remember to set the ORIENTATION parameter or property to "Landscape" so that the printer is set to Landscape as well.

Setting Paper Size while printing reports in character mode report

Hi
I am using developer suite 10g and am able to print the reports in char mode.
but i have a small problem, i am unable to select the paper size while printing
i select the parameters in a form and click on run report button
this button helps me to get the data print directly
but it takes the paper size as 12" height every time.
where as my requirement is for difftent sizes. like 6", 9" height
if i can select the size at runtime i can get my work done.
can any one help me in this. its very urgent.
Regrads
Bhaskar

HI, I My self writing , who created this question, as I got sucess in changing the font size.
my dflt.prt in printer folder has the following,
printer "dflt"
height 46
width 130
after page control(L)
return control(M)
linefeed control(J)
code "1" esc "G"
code "2" esc "H"
code "3" esc "4"
code "4" esc "5"
code "5" esc "W1"
code "6" esc "W0"
code "7" esc "C"
code "8" control(O)
code "9" control(R)
I am able to increase the font size using code &5 and & 6 for the fileds or lables in report.
But how to reduce the font size ???
which code should I use in printer file. Our dot matrix printer is of type EPSON.

Photosmart C410: How do I associate a custom paper size with the photo tray?

Our Photosmart 3310 recently broke down and I purchased a C410 to replace it. I sell a small item online that I ship in 3 5/8 x 6 1/2 envelopes. With the 3310, I had figured out a way to print the envelopes from the photo tray. While Word 2007 allows me to select the photo tray, the printer would not print from there until I created a custom paper size in the printer preferences dialog box.
One of the reasons I got the C410 was for the photo tray. It's a real pain to have to swap out the regular paper and stick in one evelope every time I want to print another envelope. Well, unfortunately, that's what I've been doing. I select the photo tray in Word, but the printer goes right ahead and prints from the main tray. I had forgotten what I did to make it work on the 3310, so I experimented with that printer's drivers until I figured it out.
My problem is that the software interface for the C410 is different than that for the 3310. I can't figure out how to associate a custom paper size with the photo tray. To test my theory this evening, I told Word that my envelope size was 5 x 7. The printer didn't hesitate to take an envelope from the photo tray. Of course the return address went into a dark void because the envelope is not 5 x 7.
The difference between the two interfaces is that the 3310 has both printing shortcuts as well as "Print Task Quick Sets." The C410 only has printing shortcuts.
If anyone can help me, I'll be very grateful! I've probably spent hours trying to get this figured out, and I have no idea what to do.

Hi,
Which Microsoft product (application) are you using ? Printer supports the following custom sizes:
From ADF: Custom-sized media (ADF) between 127 to 216 mm wide and 241 to 305 mm long (5 to 8.5 inches wide and 9.5 to 12 inches long)
From input tray: Custom-sized media between 76.2 to 216 mm wide and 101 to 762 mm long (3 to 8.5 inches wide and 4 to 30 inches long)
You need to select right custom size from the application.
Regards.
BH
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How do I change the default paper size from letter to A4 on an F2480 attached to a Windows 7 system?

I have an F2480 attached to a Windows 7 machine. I have used the Solution Center to check that I have the latest printer driver installed. How do I get the software to understand that the paper loaded in the printer is A4 not letter, and always will be? I found an earlier question about this on this board where DexterM suggested going in through Printing Preferences. I have done that but it won't let me save A4 as the paper size for all future use. Also in that conversation HPPooper suggests editing the Registry, but the keyword he references ("DsDriver") does not exist on my system.

Hi bobellina,
I did some testing and think I may have found a solution:
1. Open Devices and Printers
2. Right click the printer and select Printing Preferences
3. Click on Features tab
4. Click on Sizes and choose "More"
5. Choose "Metric" or "English" at the top (depending on the size options you want available)
6. Select the paper size you want as default, then click OK
7. Click Apply, then OK on the remaining window
8. Right click the printer again and select "Set as Default"
This should make whatever paper size you select be "default" in whatever application you are printing from (unless the application has a default override). Paint and Notepad left the printer defaults, but Word 2010 overrode them.
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

PRO9000 - paper sizes

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