Prob;ems with the hold on the ipod mini

I bought my sister a mini ipod. she is having problems with it now. whenever she turns off the mini ipod, puts it on hold, after a minute or less than a minute sometimes, the ipod just turns own even if it was already shut off and put on hod. Whenever this happens she can press the buttons and control the ipod even if it is on hold. how can i fix this for her?

This is an iPod mini, not the iPod nano in your profile info?
If you have not already, try doing a reset
http://support.apple.com/kb/ht1320
This restarts the iPod.  It is not erased.
If that does not help, the next thing to try would be a Restore (as long as the iPod is still recognized by iTunes when connected.  The Restore button is in the iPod's Summary screen in iTunes.  This DOES erase the iPod, reinstall its software, and set it to default settings.  If a software problem on the iPod is the cause, a Restore should fix it.
If the screen still has this problem after doing a Restore, it is likely to be a hardware problem on the iPod.

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  • "The software required for communicating with the iPod is not installed..."

    I realize my explanation of my problem is long-winded, so if you want a shortened version, here it is:
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    I just got the Generation-5 iPod Video (60GB) a today and I'm having problems already. I followed the instructions and installed the iPod software and then plugged in my iPod (iTunes has been on my computer for a while now). I was expecting iTunes to open after plugging in the iPod, but my device manager only detected and installed "a new device". I manually opened iTunes and got an error saying: "The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software."
    After re-installing the iPod software and iTunes, and restarting my computer countless times, I came looking for help here. I found this page, which seemed to outline my problem exactly. My computer recognizes the iPod as a drive, but iTunes won't have anything to do with it. I have all the symptoms outlined in the heading, so I hoped to solve my problem there. I followed the instructions step-by-step, and after the final restart, I open iTunes to get the same exact error message.
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    Next, I came back here and browsed around the discussion boards, hoping to find somebody with a similar problem to mine. There seems to be alot of errors concerning iTunes not recognizing the iPod, but none of the solutions I tried worked for me, including changing the drive letter. I get the "iPod Service Error" while trying to restore to factory settings through iPod updater.
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    Here are some other minor details that my be important, but I didn't feel they were worth including.
    - My brother has his iPod mini set up on my computer, under a different user login. He gets the same error once in a while, but re-installing iTunes always solves the problem for him. I had him try solving my problem his way, but nothing worked for him either.
    - My computer is an AMD Athlon 64 Processor 3200+, 512MB RAM with Windows XP Pro SP2 installed. My internal hard drive is partitioned, using the letters C, D and H (C being my system files, D used for recovery files and H for my applications and games). My E drive is used as a DVD/CD-ROM Drive, and drives F and G are reserved for virtual drives (none have been running during this entire ordeal). My external hard drive uses the letter I, and I manually set my iPod to use the letter J (I've never used 'J' for anything else before).
    - Yes, I have downloaded and installed the latest versions of iTunes and the iPod software.
    - I'm assuming there is a problem with my computer and not my iPod, since it worked on both other computers I tried. I'm hoping it's as simple as changing a registry file or cleaning out (yet another) temp directory.

    Solution to "Software required for communicating with the iPod is not installed"!
    I battled this same problem for about 5 hours. Going through re-installations, the "5 R's", all these discussion boards. Nothing worked.
    The problem is that iPodService was repeatedly crashing after minute or so. You can verify this by hitting Ctrl-Alt-Delete and noting that iPodService is missing from the process list (sort by image name), or by right-clicking on My Computer and selecting "Manage", then going to Services and checking out the IPodService service - if it gives you the option to "Start", then it's not running.
    Here is what worked.
    1. De-install iTunes and iPod (if you have the updater installed) completely by going to Start --> Control Panel --> Add/Remove Programs. Also delete the C:\Program Files\iTunes and c:\Progam Files\iPod\bin directories. (Don't worry, this doesn't affect your saved music files.)
    2. Log in as an Administrator
    3. Go into the registry (note this is dangerous - you should be careful) and remove the iPod entries that the uninstaller misses.
    3.1 Go to Start menu --> Run.
    3.2 Type in "regedit".
    3.3 Go to HKEYCLASSESROOT --> IPodService.iPodManager.
    There are two keys here, iPodManager and iPodManager.1. In my case, I did not have permission to view either of these. I think this is the root cause of the problem. I think the installer can't properly update these because it doesn't have permission. So you need to change the permissions:
    3.4 Right-click on IPodService.IPodManager
    3.4.1 Select "Permissions..." A warning will appear saying you don't have permission, but that you can change permissions.
    3.4.2 On the window that launches, click on "Advanced..."
    3.4.3 Click on the "Owner" tab.
    3.4.4 Select a valid account (the one you're logged in under) under "Change Owner To".
    3.4.5 Hit "OK".
    3.4.6 Back on the main Permissions window, hit Add and add the same account as a valid user.
    3.4.6.1 Where it says "Enter the object names to select", type in the account name, e.g. "Smith".
    3.4.7 Click on the "Allow" checkboxes for "Full Control" and "Read".
    3.4.8 Hit "OK".
    3.5 Repeat procedure for the "iPodManager.1" key.
    3.6 Now right-click and delete both of these keys.
    I think that's all that's required, but I also searched through the registry and deleted the following keys.
    4. Other keys I deleted:
    4.1 HKEYCLASSESROOT --> IPodManager.IPodManagerUI.1
    4.2 HKEYLOCALMACHINE --> SOFTWARE --> Apple Computer Inc. --> iPod
    I think that's all I deleted, but I'm not positive. I seached for instances of "ipod" using the Find... and Find Next functions under the Edit menu.
    5. Exit out of the registry editor.
    6. Re-install iTunes. I re-installed iTunes and reconnected the iPod, and everything worked.
    I want to repeat that editing the registry can completely mess up your computer if you modify the wrong things, so only do this if you're comfortable, and be extremely careful.
    Hopefully this helps!
    Apple support people: assuming this works, please add it to your solutions page, and feel free to reimburse me for spending half of Christmas figuring this out.
    Mark

  • I have an iPod touch and an iPad4. iTunes lets me work with the iPod Touch but won't show me what's on the iPad. Any ideas?

    I have an iPod Touch and an iPad4. iTunes recognises both items and lets me work with the iPod Touch but won't work with the iPad. In fact iTunes does not respond to clicking on anything in the iPad window even though it knows that it's connected. Any ideas?

    Look her and it may give insite on what is missing. Otherwise:
    Apple will exchange your iPod for a refurbished one for $99. Likely not worth it for a your iPod. They do not fix yours.
    Apple - iPod Repair price              
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Repair it yourself if you are up to it
    iPod Touch Repair – iFixit

  • My earphone that came with the ipod touch is not working

    the earphone that came with the ipod is not workin, the microfone doesnt work, and the volume control doesnt too, but, the stop/play button works, and the overall sound from the phone, wat is happening? can smeone help me?

    This maybe because there is a piece of tissue, crumbs... ect in the earphone hole.
    Try getting stuff out, if there is nothing there... I got nothing.
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