Prob uninstall & reinstall Indesign CS5.5

Please it is being a nightmare for me
Adobe asked me to uninstall and reinstall Indesign (I have a master collection) CS5.5. Because I had a problem.
So I uninstall Indesign, and went trough Adobe Assistant Dowload to download Indesign CS55 but it does not recognize my Licence and so it install only the trial (in a non appropriate language) So i unistall it again...
I've never get the first installation from a DVD but from Adobe website.... And I dont want to take the risk to reinstall the full Mastercollection
So my question is : Do i have to reintall Indesign only from Adobe Assistant Download ?? Or is there another link for that ?? I dont want the trial

You should be able to run the installer from the master collection and choose which programs to install, and that's the installer that will recognize the serial number you have.
Next time you have a problem and someone tells you to uninstall and reinstall, come here first for a second opinion. We can aften figure out what's wrong and fix it without having to go to that extreme.

Similar Messages

  • Why do I have to reinstall InDesign CS5.5 at every start-up?

    I've had InDesign CS5.5 only a few days and have had to reinstall it everyday. It installed fine from the disk the first time. I used it for a couple hours, ran perfectly. I turned off my laptop that night and the next morning when I went to use InDesign again I received the following error message and was unable to access the software:
    Adobe InDesign is missing required files. Please reinstall.
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    Running Windows 7 Professional on a Dell Vostro laptop. Intel i5. 4GB RAM
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    -N

    There have been two similar reports in the last year or so that I can find, and it looks like an installer problem when CS3 was previously installed (did you have CS3 or CS4 installed and remove it?).
    What seems to be happening is that the type support files aren't properly written to the correct location, and it wasn't entirely clear to me this morning if either previous report was finally resolved. That said, I'd do the following:
    Uninstall using Windows control panel.
    Reboot
    Run the CS5 clean tool: Resolve installation problems with CS5 Cleaner Tool
    Run MSconfig and trun off non-essential startups, especially antivirus, browser helpers and toolbars, iTunes, and instant messengers.
    Reinstall any versions you want, in chronological order. Be sure InDesign is installed into the Program Files (x86) folder (this should happen automatically if you leave the default location).
    Run MSconfig again and restore normal startup.

  • I am having a hard time reinstalling Indesign CS5?

    I had to uninstall indesign CS5 because it wouldn't open on my computer.  I just got a new MAC and when I transferred it over it stopped working.  In the meantime I installed a trial of the new Indesign CC and now I can't figure out how to just put the CS5 version back on there. I have the serial number... do I need to uninstall my trial.  What do I use to reinstall it with my serial number?

    If you don't have your original installer disks or downloads, yo can get what you need from the links at the bottom of this page: Download and Installation Help

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    Hi,
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    Direct: 405.521.6787 Cell: 580.743.5709
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    @rem Created: 9/27/2014
    @rem Version: 1.0
    @rem Abstract: removes cs5 and commonly-used adobe products from windows
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    if /i @%1@ equ @@       goto help
    if /i @%1@ equ @--help@ goto help
    if /i @%1@ equ @-help@  goto help
    if /i @%1@ equ @/help@  goto help
    if /i @%1@ equ @--h@    goto help
    if /i @%1@ equ @-h@     goto help
    if /i @%1@ equ @/h@     goto help
    if /i @%1@ equ @--?@    goto help
    if /i @%1@ equ @-?@     goto help
    if /i @%1@ equ @/?@     goto help
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    if /i @%1@ equ @--acrobat-root-dir@ (
        set acrobatRoot=%2
        shift
        shift
    if /i @%1@ equ @-acrobat-root-dir@ (
        set acrobatRoot=%2
        shift
        shift
    if /i @%1@ equ @/acrobat-root-dir@ (
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        shift
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        shift
        shift
    if /i @%1@ equ @-cs5-root-dir@ (
        set cs5Root=%2
        shift
        shift
    if /i @%1@ equ @/cs5-root-dir@ (
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        shift
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    @echo adobe community help
    @echo adobe media player
    @echo adobe reader
    @echo adobe air
    @echo adobe flash player 15 Activex
    @echo adobe flash player 15 plugin
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    @ECHO DO NOT PROCEED UNTIL ALL ADOBE PRODUCTS ARE UNINSTALLED AND DEACTIVATED FIRST! DO REBOOT AFTER EACH UNINSTALL.
    @ECHO CTRL-C TO QUIT NOW
    @pause
    @ECHO ARE YOU SURE?
    @ECHO CTRL-C TO QUIT NOW OR PRESS A KEY TO REMOVE ADOBE CS5
    @pause
    @echo
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    echo Windows Registry Editor Version 5.00>"adobe-cs5-reg-remove.reg"
    echo.>>"adobe-cs5-reg-remove.reg"
    echo [-HKEY_CURRENT_USER\Software\Adobe]>>"adobe-cs5-reg-remove.reg"
    echo.>>"adobe-cs5-reg-remove.reg"
    echo [-HKEY_LOCAL_MACHINE\SOFTWARE\Adobe]>>"adobe-cs5-reg-remove.reg"
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    rd /s /q "%ProgramFiles%\Adobe"
    rd /s /q "%ProgramFiles(x86)%\Adobe"
    rd /s /q "%CommonProgramFiles%\Adobe"
    rd /s /q "%CommonProgramFiles(x86)%\Adobe"
    rd /s /q "%APPDATA%\Adobe"
    rd /s /q "%LOCALAPPDATA%\Adobe"
    rd /s /q "%APPDATA%\..\LocalLow\Adobe"
    rd /s /q "%ProgramData%\Adobe"
    rd /s /q "C:\Users\All Users\Adobe"
    rd /s /q "%temp%\adobe"
    rd /s /q "%tmp%\adobe"
    if @%adobeRoot%@ neq @@ rd /s /q %adobeRoot%
    if @%cs5Root%@   neq @@ rd /s /q %cs5Root%
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    @echo then press a key.
    @pause
    del "adobe-cs5-reg-remove.reg"
    goto end
    :help
    @echo adobe-cs5-removal-tool - remove adobe cs5 and any adobe products (after uninstall and deactivate of all adobe products)
    @echo usage: adobe-cs5-removal-tool [options]
    @echo options:
    @echo   [-[-]h[elp]^|/h[elp]^|-[-]?^|/?] this help
    @echo   [-[-]^acrobat-root-dir|/acrobat-root-dir doubleQuotedDirPath] specifies extra Acrobat dir path to delete, usually with Adobe on the end. double quotes "" are expected around the dir path.
    @echo   [-[-]^cs5-root-dir|/cs5-root-dir doubleQuotedDirPath] specifies extra CS5 dir path to delete, usually with Adobe on the end. double quotes "" are expected around the dir path.
    @echo if I could get the uninstaller location, I would do the uninstall automatically.
    @echo a good uninstallation order is:
    @echo adobe acrobat 9 Pro
    @echo adobe creative suite 5 master collection
    @echo adobe community help
    @echo adobe media player
    @echo adobe reader
    @echo adobe air
    @echo adobe flash player 15 Activex
    @echo adobe flash player 15 plugin
    goto end
    :end
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    I noticed the backup section is missing the file. I could really use that. I noticed an uninstall+deactivate leaves the plugins behind, and that the dirs can be copied to a safe place if you know where they are. thanks for the tip.
    16.16 Apple. If the Software is downloaded from the Apple iTunes Application Sto
    re (ôAppö), then Customer acknowledges and agrees to the following additional te
    rms: (a) Apple has no liability for the App and its content; (b) CustomerÆs use
    of the App is limited to a non-transferable license to use the App on any iPhone
    Ö, iPadÖ or iPod TouchÖ that Customer owns or controls as allowed by the Applica
    tion Store Terms of Service; (c) Apple has no obligation whatsoever to furnish a
    ny maintenance and support services for the App; (d) to the extent permitted by
    applicable law, Apple has no warranty obligation to the App and Adobe will be re
    sponsible for any claims, losses, liabilities, damages, costs, or expenses attri
    butable to any failure to conform to any warranty set forth in this agreement; (
    e) Apple is not liable for any claims relating to the App or CustomerÆs possessi
    on and/or use of the App, including, but not limited to: product liability c
    laims; (ii) any claim that the App fails to conform to any applicable legal requ
    irement; and (iii) consumer protection claims; (f) Apple is not liable for any t
    hird-party claims that the App infringes a third partyÆs intellectual property r
    ights; and (g) Apple and its subsidiaries are third party beneficiaries of this
    agreement with respect to any such App, and that Apple will have the right to en
    force the Agreement against Customer as a third party beneficiary.
    Gen_WWCombined-en_US-20121017_1230
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    @rem Author: Jim Michaels
    @rem Created: 9/27/2014
    @rem Version: 1.1
    @rem Abstract: removes cs5 and commonly-used adobe products from windows
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    if /i @%1@ equ @--help@   goto help
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    if /i @%1@ equ @/help@    goto help
    if /i @%1@ equ @--h@      goto help
    if /i @%1@ equ @-h@       goto help
    if /i @%1@ equ @/h@       goto help
    if /i @%1@ equ @--?@      goto help
    if /i @%1@ equ @-?@       goto help
    if /i @%1@ equ @/?@       goto help
    rem handle dir switches
    if /i @%1@ equ @--acrobat-root-dir@ (
        set acrobatRoot=%2
        shift
        shift
    if /i @%1@ equ @-acrobat-root-dir@ (
        set acrobatRoot=%2
        shift
        shift
    if /i @%1@ equ @/acrobat-root-dir@ (
        set acrobatRoot=%2
        shift
        shift
    if /i @%1@ equ @--cs5-root-dir@ (
        set cs5Root=%2
        shift
        shift
    if /i @%1@ equ @-cs5-root-dir@ (
        set cs5Root=%2
        shift
        shift
    if /i @%1@ equ @/cs5-root-dir@ (
        set cs5Root=%2
        shift
        shift
    rem processing
    @echo A good uninstallation order (because of dependencies) is:
    @echo Adobe Acrobat 9 Pro
    @echo Adobe Creative Suite 5 Master Collection
    @echo Adobe Community Help
    @echo Adobe Media player
    @echo Adobe Reader
    @echo Adobe Air
    @echo Adobe Flash Player Activex
    @echo Adobe Flash Player plugin
    @ECHO backup your leftover plugins in %appdata%\Adobe, %appdata%\..\locallow\Adobe, %localappdata%\Adobe, %PROGRAMDATA%\Adobe first.
    @ECHO DO NOT PROCEED UNTIL ALL ADOBE PRODUCTS ARE UNINSTALLED AND DEACTIVATED FIRST! DO REBOOT AFTER EACH UNINSTALL.
    @ECHO CTRL-C TO QUIT NOW
    @pause
    @ECHO ARE YOU SURE?
    @ECHO CTRL-C TO QUIT NOW OR PRESS A KEY TO REMOVE ADOBE CS5
    @pause
    @echo
    rem create .reg file
    echo Windows Registry Editor Version 5.00>"adobe-cs5-reg-remove.reg"
    echo.>>"adobe-cs5-reg-remove.reg"
    echo [-HKEY_CURRENT_USER\Software\Adobe]>>"adobe-cs5-reg-remove.reg"
    echo.>>"adobe-cs5-reg-remove.reg"
    echo [-HKEY_LOCAL_MACHINE\SOFTWARE\Adobe]>>"adobe-cs5-reg-remove.reg"
    rem remove directories
    rd /s /q "%ProgramFiles%\Adobe"
    rd /s /q "%ProgramFiles(x86)%\Adobe"
    rd /s /q "%CommonProgramFiles%\Adobe"
    rd /s /q "%CommonProgramFiles(x86)%\Adobe"
    rd /s /q "%APPDATA%\Adobe"
    rd /s /q "%LOCALAPPDATA%\Adobe"
    rd /s /q "%APPDATA%\..\LocalLow\Adobe"
    rd /s /q "%ProgramData%\Adobe"
    rd /s /q "%windrive%\Users\All Users\Adobe"
    rd /s /q "%temp%\adobe"
    rd /s /q "%tmp%\adobe"
    if @%adobeRoot%@ neq @@ rd /s /q %adobeRoot%
    if @%cs5Root%@   neq @@ rd /s /q %cs5Root%
    "adobe-cs5-reg-remove.reg"
    @echo waiting until you are finished with entering the registry stuff (a deletion of adobe keys)
    @echo then press a key.
    @pause
    del "adobe-cs5-reg-remove.reg"
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    @echo adobe-cs5-removal-tool - remove adobe cs5 and any adobe products (after uninstall and deactivate of all adobe products)
    @echo usage: adobe-cs5-removal-tool [options]
    @echo options:
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    @echo   [-[-]^cs5-root-dir^|/cs5-root-dir doubleQuotedDirPath] specifies extra CS5 dir path to delete, usually with Adobe on the end. double quotes "" are expected around the dir path.
    @echo if I could get the uninstaller locations, I would do the uninstall automatically.
    @echo A good uninstallation order is:
    @echo Adobe Acrobat 9 Pro    (depends upon Air)
    @echo Adobe Creative Suite 5 Master Collection    (installs and depends upon Air)
    @echo Adobe Community Help    (Depends upon Air)
    @echo Adobe Media Player    (depends upon Air)
    @echo Adobe Reader    (I think depends upon Air)
    @echo Adobe Air
    @echo Adobe Flash Player Activex
    @echo Adobe Flash Player Plugin
    goto end
    :admerr
    @echo you need to right click and run your cmd shell or this script as Administrator first before running this script, or create a shortcut to this script with Administrator rights (advanced).
    @echo nothing done, exiting
    pause
    goto end
    :end

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