Prob with 30gb Zen Nx Transferring On Real Pla

Hi i have a 30gb zen nx. I have been trying to transfer tracks with a usb cable on the realplayer software. It is ok transferring some tracks then it freezes. Also when you try to delete tracks it freezes. Only way to start again is by taking cable out, closing realplayer and re opening.
I have tried other software and that is not much better. I contacted real but they couldnt help me. I have also done a os reinstall and upgraded the firmware etc.
I would appreciate anyones help please.
Many thanks
Ross Patzelt

Did you update everything? You want to go to the downloads page and download:
. Drivers = Creative Zen and Jukebox Driver Upgrade version .30.03
2. Software = Creative MediaSource Player/Organizer 3.30.2
3. Software plugin = Creative Zen and NOMAD Jukebox plugin 2.00.9 for Creative MediaSource
You might also want to download the firmware (Creative NOMAD? Jukebox Zen NX firmware update version .0.02), but this is only going to work if you've got a working connection with the player.
Ultimately you need to determine if the problem is with the player or the PC, and a very quick way of checking this (reiterated in the FAQ post I think) is to install the drivers and software on another PC just to test if it works there.
Also look for the link "PC connection problems with your player" in the FAQ post, which has a lot more troubleshooting information.

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