Problem accessing company resources remotely using Cisco VPN Client

I connect to my company's network remotely using Cisco VPN client both from a PC (v 4.0.1) and from a MacBook Pro (v 4.9.00)(same configs), and use Remote Desktop to connect to my work computer, and now i'm able to use Citrix to run applications on the company server.
The problem occurs on the Mac when I'm connecting from a location that uses the same private domain IP as our company's private domain. Our company's private domain is 192.168.1.x, so when I'm using the Mac on a WiFi router that happens to be set to 192.168.1.1, the Mac can connect using VPN but the remote desktop cannot connect to my work computer. Presumably, the Mac doesn't "know" that I'm trying to go through the VPN for the connection and not connect to something locally.
This problem seems to be unique to the Mac. Every Windows machine with the same client installed has no problems no matter what WiFi I've tried. The Mac works fine on any WiFi that is not 192.168.1.x.
However, since 192.168.1.x is very common (hotels, airports, etc., its a major problem with the Mac.
Suggestions are greatly appreciated!
Also, now that we're moving to Citrix, our administrator has created a webpage on the intranet that we launch applications from, but the Mac cannot find that page when connected to VPN from 192.168.1.x. Same problem.
Thanks in advance.

Hi,
I presume you have split-tunneling activated.
1. Make sure the 192.168.1.x is on the protected networks and on the MacBook client, disable "Allow local LAN access"
2. Create a separate group for the Mac users and assgn them a different pool (192.168.100.x )and advertise it in your company to point to the VPN Concentrator.
3. Use the NAT feature on your VPN concentrator.
If this helped, please rate.
Regards,
Daniel

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Tunneling using Cisco VPN Client 4.9

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in recent times I used the Cisco VPN Client 4.7 with no problems:
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2. I started "Internet Connect.app", created a VPN connection (PPTP) with no entries
3. created a new network connection ("Tunnel to company"), with ETH and VPN (PPTP) enabled
4. the ethernet interface points at the local router wich is connected to my ISP
5. DHCP-Client-ID: our.company.de, DNS-Server: no entry, Domain-Names: our.company.de
6. Proxies: our companies proxies
7. the VPN (PPTP) interface is configuered as PPP, DNS-Server: our companies server IPs, Domain-Names: no entries, Proxy: no entries
8. Starting the Cisco VPN Client I configuered an new session, connected, ok
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Problem accessing an adjacent remote network over VPN (2 asa5505)

Hello all,
I have 2 ASA5505 (CORP and remote) connected via VPN. The remote site contains 2 subnets (192.168.1.0/24 and 192.168.0.0/24 (for remote VPN users)). The corp site has 192.168.2.0/24 directly connected to ASA5505 and an adjacent network connected via another device namely the 172.16.0.0/16 network.
I am able to ping site-to-site between 192.168.0 -> 192.168.2
and
192.168.1 -> 192.168.2
I am unable to ping from remote site to the 172.16 network however.
I added permit ACLs on both my NAT and CRYPTO ACLs. and when I am trying to ping the remote 172.16 network I get the following messages on my CORP ASA:
4 Aug 12 2007 02:59:52 400010 192.168.2.1 192.168.0.10 IDS:2000 ICMP echo reply from 192.168.2.1 to 192.168.0.10 on interface inside
reply is timing out though.
Any tips would be appreciated!
My ACLS:
REMOTE SITE:
#NONAT
access-list inside_nat0_outbound extended permit ip 192.168.1.0 255.255.255.0 192.168.2.0 255.255.255.0
access-list inside_nat0_outbound extended permit ip 192.168.1.0 255.255.255.0 172.16.0.0 255.255.0.0
access-list inside_nat0_outbound extended permit ip 192.168.1.0 255.255.255.0 192.168.0.0 255.255.0.0
access-list inside_nat0_outbound extended permit ip 192.168.1.0 255.255.255.0 192.168.3.0 255.255.255.0
access-list inside_nat0_outbound extended permit ip 192.168.0.0 255.255.255.0 192.168.1.0 255.255.255.0
access-list inside_nat0_outbound extended permit ip 192.168.0.0 255.255.255.0 192.168.2.0 255.255.255.0
access-list inside_nat0_outbound extended permit ip 192.168.0.0 255.255.255.0 192.168.3.0 255.255.255.0
access-list inside_nat0_outbound extended permit ip 192.168.0.0 255.255.255.0 172.16.0.0 255.255.0.0
nat (inside) 0 access-list inside_nat0_outbound
nat (inside) 1 192.168.1.0 255.255.255.0
#CRYPTO ACL
access-list 100 extended permit ip 192.168.1.0 255.255.255.0 192.168.2.0 255.255.255.0
access-list 100 extended permit ip 192.168.1.0 255.255.255.0 192.168.3.0 255.255.255.0
access-list 100 extended permit ip 192.168.1.0 255.255.255.0 172.16.0.0 255.255.0.0
access-list 100 extended permit ip 192.168.0.0 255.255.255.0 192.168.2.0 255.255.255.0
access-list 100 extended permit ip 192.168.0.0 255.255.255.0 192.168.3.0 255.255.255.0
access-list 100 extended permit ip 192.168.0.0 255.255.255.0 172.16.0.0 255.255.0.0
access-list 100 extended permit ip 192.168.1.0 255.255.255.0 192.168.0.0 255.255.255.0
access-list 100 extended permit ip 192.168.0.0 255.255.255.0 192.168.1.0 255.255.255.0
CORP SITE:
#CORP
access-list 200 extended permit ip 192.168.2.0 255.255.255.0 192.168.3.0 255.255.255.0
access-list 200 extended permit ip 172.16.0.0 255.255.0.0 192.168.3.0 255.255.255.0
access-list 200 extended permit ip 172.17.0.0 255.255.0.0 192.168.3.0 255.255.255.0
access-list 200 extended permit ip 192.168.2.0 255.255.255.0 192.168.0.0 255.255.255.0
access-list 200 extended permit ip 192.168.2.0 255.255.255.0 192.168.1.0 255.255.255.0
access-list 200 extended permit ip 172.16.0.0 255.255.0.0 192.168.0.0 255.255.255.0
access-list 200 extended permit ip 172.16.0.0 255.255.0.0 192.168.1.0 255.255.255.0
nat (inside) 0 access-list 200
nat (inside) 1 0.0.0.0 0.0.0.0
#CRYPTO ACL
access-list 105 extended permit ip 192.168.2.0 255.255.255.0 192.168.1.0 255.255.255.0
access-list 105 extended permit ip 192.168.2.0 255.255.255.0 192.168.0.0 255.255.255.0
access-list 105 extended permit ip 192.168.3.0 255.255.255.0 192.168.0.0 255.255.255.0
access-list 105 extended permit ip 172.16.0.0 255.255.0.0 192.168.1.0 255.255.255.0
access-list 105 extended permit ip 172.16.0.0 255.255.0.0 192.168.0.0 255.255.255.0
access-list 105 extended permit ip 192.168.3.0 255.255.255.0 192.168.1.0 255.255.255.0
Thanks in advance!

The config looks ok.
If you were trying to ping 172.16.x.x I don't see why the log would be what you displayed. Where are you pinging from, the remote site?
"4 Aug 12 2007 02:59:52 400010 192.168.2.1 192.168.0.10 IDS:2000 ICMP echo reply from 192.168.2.1 to 192.168.0.10 on interface inside"
Does the 172.16 network have a route to the 192.168.0.0 and 192.168.1.0 network?

Upgraded to Lion and now getting error 51 when trying to use Cisco VPN Client.

Mac mini with Snow Leopard not having same issue, VPN client works fine. What happened?

Try uninstalling then reinstalling the Cisco software. Cisco VPN may not be compatible with Lion. Check with them about compatibility or upgrade.

WRT54g ver 2.2+ Cisco VPN Client 4.8.x

Hi all, I'm currently having a problem with a Cisco VPN Client and the WRT54G ver 2.2. I am able to use the Cisco VPN when I'm hardwired into the WRT54G. The VPN client works flawlessly and I am able to access my company resources. When I connect up via wifi I am able to surf the internet with no problems. When I connect using Cisco VPN Client with wifi I am able to establish a VPN tunnel, but I can not reach any resources on my company network nor am I able to reach the internet. If I try a wifi access point outside my home I'm working fine as well. The folks at work can't ping my machine either. There are no firewalls enabled on the client PC and the WRT54g is enabled to pass IPSec traffic. I have read some other forums posted here and haven't really found a straight answer and tried what they suggested(Changing MTUs, setting router to different subnet outside of 192.168.1.x). Didn't know if anyone could shed some light. I have also updated the firmware up to the latest version dated around 1-7-07. Thanks

Dell has a fix for this problem (or at least one that looks like this problem) on their troubleshooting web site. It was the cure for the problem on my wife's laptop, and she had the same symptoms as you mentioned. I'm not sure if this forum will let me paste a link in this response but, here is the link to the VPN problem on Dell laptops (this applies to certain HP, Cisco, and Broadcom laptops as well): http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&cs=RC956904&docid=15...
Let us know if this fix worked for you.

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Hi,
Im having problem to connect IP Communicator (either ver 2 or 7 )whenever using Cisco VPN Client 5.0.06.0160 for windows
the IPC didn't register to the CUCM
There's nothing showing on the screen
but whenever im using Anyconnect VPN Client, it works perfectly
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Anyone can help ??
Thanks

It's probably an issue with the ASA configuration in your "group-policy attributes". The "split-tunnel-network-list value" is pointing to an access list without the subnet for the call manager. While your ssl group-policy for webvpn has a "split-tunnel network-list value" access-list which does contain the subnet for the call manager.
The other issue could be that your using different ip pools for ipsec and ssl vpn. The ip pool subnet that you might be giving out for ipsec might not be in your "no nat" acl.
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Hi all,
I wonder if someone can be more helpful than my uni IT department who take a minimum of a week to get you an IP address...
My new uni uses Cisco VPN client for connection to the Wi-Fi network. It all works great apart from one (very annoying problem):-my e-mail accounts in mac mail don't seem to be able to connect via the VPN. I have had both an IMAP and a POP server e-mail account work automatically wherever I connect in the world for over a year now-so its not the way I've set up the accounts.
Is there any way to get mac mail to "see" the VPN connection. If I have to physically plug-in my mac this seems a tad ridiculous when it works in every coffee shop with free wi-fi.
My uni are not helpful as they want people to use either outlook or better still log-on to their e-mail using the web. I don't even want to use their e-mail-what is the point when I move jobs again in a year. What I do currently is use an IMAP account from my last job which I've set to forward to my "e-mail for life" from my undergrad uni. I basically only give out my life e-mail address and this also goes on all my papers.
If I can't access this easily and sort all my mail in all the folders I've created to filter out things like facebook etc. I'm wondering what the point of mac mail is.

Yeah, that stuff normally works for me. Unfortunately this is a situation where you have to use an external Cisco VPN client software, whether you like it or not. Its this horrible clunky thing (which at least half works I guess). So its only like normal wi-fi in terms of selecting the network, then you have to open up this application and put in your log-in etc. Most of the settings on this client seem locked, so there isn't much I can do to configure it.
I've just got to my (temporary) accommodation which doesn't have wi-fi or VPN (just ethernet) and my mail is working again-so it must be the VPN. Goodness knows how it works with an iPod touch (interested in getting one but kind of pointless if I spend most of my time at work and it doesn't work...)
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Cisco VPN client and SSH

Hi,
I am using Cisco VPN client 4.9.01.0180 to connect to remote server. From the Cisco client, I see that I am connecting to the remote server.
Using the terminal, with command:
ssh 192.168.1.2 or ssh [email protected] to connect to the remote server.
However, the output is:
ssh: connect to host 192.168.1.2 port 22: Operation timed out
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Regards,
Terence

hi,
sorry for asking stupid. how and what did you change your subnet to ?
i have almost the exact same problem (same client and on Windows it does work and I cannot ssh to a Mac in the work office) furthermore i am using a wireless connection (via Airport Express) ... not sure if that matters.
do i just go into the Network Prefs and select the tcp/ip tab, and manually change the ip-addresses ?
my settings (DHCP) currently are
ip 10.0.1.2
Subnet Mask 255.255.255.0
Router 10.0.1.1
The strange thing for me is that if I Remote Desktop to a PC (via VPN) on the same office net as the above Mac I cannot ssh (via Putty), but when i am physically at the PC i am able to ssh.
any help appreciated
./allan

Cisco VPN Client connects, but doesn't....

Have an issue where the workstation connects to the remote router using Cisco VPN Client successfully, but cannot receive traffic, but can...... I can see the connection with sh cry isa sa, and can see the packets encrypt/decrypt via sh cry ipse sa, as well as see the encrypt/decrypt in the VPN Client status, these numbers match up with the number of pings that are sent across the tunne. I can also see the ougoing and incoming packets with wireshark on the Cisco adapter on the workstation that is connected over the tunnel, icmp to:x.x.x.37 from:x.x.x.100, icmp from:x.x.x.100 to:x.x.x.37. Even with wireshark seeing the traffic, the requests time out. Any ideas?

Matthew,
If you are seeing packets encrypted/decrypted on both sites, but not getting an actual response, it sounds like tough one.
Have you tried disabling the client's firewall?
Also, you to discard a possible problem with the VPN virtual adapter have you tried to uninstall/reinstall the VPN Client?
Sorry, the suggetions I'm giving you are very basic but it definetely sounds kind of a weird problem...
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Hi All,
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3) is there a document to install and configure the new client ( anyconnect ) ?? and what need to be done on the backend if any
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Hi Rabih,
1) what is the equivalent client for windows 7 ( anyconnect ??? ) and what version we should be going to.
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     Download
B/ We are using Cisco ASA 5520 do we need to do something different in the back end for anyconnect ?
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C/ Is there a document to install and configure the new client ( anyconnect ) ?? and what need to be done on the backend if any.
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    ASA 8.X: AnyConnect Start Before Logon Feature Configuration
HTH.
Portu.
Please rate any helpful posts
Message was edited by: Javier Portuguez

Mac Lion and Cisco VPN client problems

I just installed Lion 10.7 on my iMac and can no longer use the downloaded Cisco VPN client to connect to Microsoft Remote Desktop and access the PC in my company's office. When I try to launch the VPN client I get Error 51. I used to be able to enter a command in the Terminal as a workaround to use the VPN client when that happened, but that no longer works. I have tried booting into 32-bit mode; doesn't work. I tried to use the Cisco client built into Lion using settings provided by my company. When I try to connect I get the following message: "The negotiation with the VPN server failed. Verify the server address and try reconnecting."
I have searched the web looking for a solution. My company's tech department is stumped; the Apple Geniuses haven't been able to help. Does anyone have any ideas how I can use either the downloaded Cisco VPN client or the client built into Lion?
Sent from Cisco Technical Support iPad App

Here is the link which you can use to configure the inbuilt VPN client in MAC Lion.
http://glazenbakje.wordpress.com/2011/07/28/how-to-create-a-cisco-vpn-connection-in-apple-mac-os-x-lion/
Make sure you configure the attributes correctly.
Secondly the inbuilt VPN client code of Lion is made in collaboration with Cisco so there will not be any issues of compatibility.
Cheers,
Rohan

Problems w/ VPN Server & Cisco VPN Client on same machine

I really wish that I read about how the developer of the program iVPN no longer supports his work BEFORE I paid for it. It's a great, simple, GUI frontend to the existing Leopard VPN server built in to regular (non-server) OSX...
Anyway, on my Mac that stays @ home:
(1) - I have the iVPN server set up & running to allow me to connect (from my iphone or another computer on the road) to my Mac @ home using L2TP.
(2) - When I'm @ home and need to connect to my company's network, I need to use the Cisco VPN Client (which uses IPSec etc).
So, I found out that when I need to use my Mac to connect to work, I first have to open up the iVPN server to click "Stop Server" (which has me enter my password twice sometimes). Now I close iVPN until I'm done, then open up Activity Monitor for the purpose of finding the still-running process "racoon". I realized this not because it's published info, but because if I don't do this, and try to connect to work using the Cisco VPN Client, it simply will not connect. So, I quit the process "racoon" (which also has me enter my password because it's running as root yada yada). NOW, I can load Cisco VPN Client and successfully connect to my company's network. When I'm finished here, I disconnect the C.V.C., then reopen iVPN Server and restart my server (enter password again).
Is there any way I can make the process "racoon" quit automatically when I turn off the iVPN server? I'd email the developer but I guess that's a lost cause now. It's a shame because he did a fabulous job making iVPN & gave the less computer-networking-literate-user the ability to create their own VPN server without using Terminal.
I thought about the possibility of using iVPN to create a PPTP connection instead of L2TP - thinking that would allow me to keep my iVPN PPTP server running at all times, even when I wanted to use the CVC to connect OUT to work - but:
(1) - I would like the increased security of L2TP.
(2) - When I tried running a PPTP server, and connecting to it from iPhone or other computer, I was NOT able to access the other devices on my network, or the internet. I couldn't even open up a webpage to check whatismyip.com (while sending all traffic over VPN). And yes, the IP Address Range that I have iVPN handing out is within my normal home network's range.
My end goal for all of this when using my Mac is to be able to leave my iVPN server running at all times, while still being able to run the Cisco VPN CLIENT to connect to my company's network.
Or, at least not having to open up Activity Monitor to quit the process racoon... let alone having to enter my password 3 times after opening up iVPN, again to stop the server, again to quit the process racoon. Then a forth when I'm all done and need to start the iVPN server again.
Am I going about this the wrong way? Is there an easier way to accomplish these secure connections? There is a slight possibility of me upgrading and running a dedicated Mac Mini server of some sort perhaps with the real OSX Server. But not right now. I think I'm over complicating this. I mean, my needs are pretty simple:
(1) - Need to connect TO my Mac from IPhone / someone else's Mac or PC for: VNC over SSH, SSH/SFTP file level access, in the future shared network volumes (time capsule). I'd use Back To My Mac for all of this but I don't always connect FROM a Mac.
(2) - Need to connect FROM my Mac to work VPN for: VNC to my work PC to access our company's Windows-only program (dual booting into boot camp or using a virtual machine is out of the question), using Mocha for AS400 access, thinking about using file sharing on work PC but not needed so far.
So it's really just VNC and sometimes SFTP. The "S" being important to me. That's why I don't like the idea of doing away with my iVPN server and just forwarding the outside ports. I use the Vine VNC Server which when checked, only allows access over SSH. The only other remote-logins are used from my iphone using an app called BriefCase (SSH to browse files on remote machine), or using an SFTP client on a computer.
Thank you for reading all of this, and in advance for any insight you can offer.

If the two servers need the same ports, then hosting two different VPN packages on the same box usually won't work.
A firewall-based VPN service can be an option; that external box can deal with NAT and routing and other such and can field incoming or LAN-to-LAN VPNs, and your internal Mac boxes located "behind" that box can be free to initiate outbound VPNs.

Unable to access satellite offices with Cisco VPN client

There are 4 sites:
Main office - 192.168.0.x/24
Sat office1 - 10.0.0.x/24
Sat Office2 - 10.0.1.x/24
Sat Office3 - 10.0.2.x/24
All 4 offices are connected via MPLS using other Cisco routers from the telcom co. The user VPN endpoint is at the main office. (Cisco 1811)
We can make the VPN connection with the Cisco VPN client and browse the 192 network all day long. We cannot access any of the other subnets over the VPN connection. Browsing the other subnets while physically at the main office is fine. This DID work in the past. Something changed that I cannot pinpoint, any ideas?
Scope for the VPN endusers is 10.100.100.x/24
Cisco VPN Client versions 4.x and 5.x (both affected)
Thanks in advance

Ken
It is good to know that it did work in the past and then stopped working. That indicates that something changed. Is it possible that a software upgrade has been done and that the change is behavior is reflecting a different version of IOS? (I suspect that is is possible but not so likely - but we need to ask.)
My guess is either that there was some change in the routing logic or that the access lists which indicate what traffic is to be protected by the VPN used to include remote to remote but has been changed for some reason.
Could you post the configuration of the main office 1811?
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HTH
Rick

I have 10.8.3 installed. I use Cisco VPN but this hangs after 57 minutes and 35 seconds. I disconnect but can't reconnect straight away but have to wait about 10 minutes then have another 57 minutes

I use a mac with 10.8.3 installed. I use Cisco VPN & citrix receiver to connect to work via my home wireless which connects & works brilliantly but then hangs after 57 minutes and about 35 seconds. I disconnect but can't reconnect straight away although it goes through the motions but doesn't find a connection. I have to wait about 10 minutes (or restart the MAC) then it connects fine again and I have another 57 minutes. I previously used 10.6 for a while without any problems and then the VPN just stopped connecting? after trying to resolve without success I upgraded the OS hoping that this might fix the issue which it has but created this other problem! I can live with it but thought there may be some way to correct this surely. I'm not heavily technically minded and have read reports about the racoon service may be causing this but not sure how you do this very simply step by step
Thank you for any ideas you can give

I use a mac with 10.8.3 installed. I use Cisco VPN & citrix receiver to connect to work via my home wireless which connects & works brilliantly but then hangs after 57 minutes and about 35 seconds. I disconnect but can't reconnect straight away although it goes through the motions but doesn't find a connection. I have to wait about 10 minutes (or restart the MAC) then it connects fine again and I have another 57 minutes. I previously used 10.6 for a while without any problems and then the VPN just stopped connecting? after trying to resolve without success I upgraded the OS hoping that this might fix the issue which it has but created this other problem! I can live with it but thought there may be some way to correct this surely. I'm not heavily technically minded and have read reports about the racoon service may be causing this but not sure how you do this very simply step by step
Thank you for any ideas you can give

Problem accessing company resources remotely using Cisco VPN Client

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