Problem activating install with c56

I have downloaded c56 master collection sucessfully but when click on install I am not getting prompt for adobe serial number which I have
i get an error message - installer failed to initlaise

Without proper system info and otehr technical details that is totalyl useless. there could be any number of reasons why the installer fails.
Mylenium

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BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
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Thanks Jeff this worked like a charm for me. Anyone else looking, I had accidentally deleted a Lightroom file and I could not run, install, repair or uninstall the program and when I tried to re-install from CC it hung at 42% and gave an error code 7. I tried removing all Lightroom folder from everywhere with no effect. Running the MS Fixit utility allowed me to remove the Lightroom app and then I could re-install with no problems.
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Problem activating install with c56

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