Problem activating photoshop after ended trial version

Hi,
I have a problem activating photoshop. I have an educational account. Want to run it on a macbook pro which previously had a trial account on it. When downloading using my account photoshop says trial ended. Other apps like bridge and acrobat pro just work. Don't have a serial number to activate as it is an educational account. What to do?
ps all ready uninstalled, use adobe cc cleaner, siigned out etc
tia

Hi Brinkeyboy
Which version of Photoshop are you trying to activate? Make sure that your computer can communicate with the Adobe servers by going thru the steps in this help page.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Try the steps in this help page too. Remove the opm.db file. http://helpx.adobe.com/creative-cloud/kb/creative-cloud-application-recognizing-available. html
Let us know if you are still having issues
Thanks
Scott

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    sid        NSP
    systemid   560 (PC with Windows NT)
    relno      7000
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    DpShMCreate: sizeof(tm_adm)          3605136     (17936)
    DpShMCreate: sizeof(wp_ca_adm)          1200     (60)
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    DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
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    DpShMCreate: sizeof(vmc_adm)          0     (1280)
    DpShMCreate: sizeof(wall_adm)          (22440/34344/56/100)
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    [DpWpDied] W1 died  (PID:3868  HANDLE:1612)
    [DpWpDied] W2 died  (PID:5148  HANDLE:1608)
    [DpWpDied] W3 died  (PID:5004  HANDLE:1604)
    [DpWpDied] W4 died  (PID:1640  HANDLE:1600)
    [DpWpDied] W5 died  (PID:4780  HANDLE:1596)
    [DpWpDied] W6 died  (PID:4108  HANDLE:1592)
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    killing process (5208) (SOFT_KILL)
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    send SHUTDOWN to REM TM 7
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    NiBufIAlloc: malloc wp ca_blk, to 14 bytes
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    set status of T7 to TM_DISCONNECTED
    NiBufISelUpdate: new MODE -- (r-) for hdl 4 in set0
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    NiBufISelRemove: remove hdl 4 from set0
    SiSelNRemove: removed sock 1556
    NiSelIRemove: removed hdl 4
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    NiICloseHandle: shutdown and close hdl 4 / sock 1556
    NiBufIClose: clear extension for hdl 4
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    DpAMCancel: set status of M0 to MODE_CANCEL
    DpAMCancel: new state of T7/M7 = 0x8
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    [DpWpDied] W3 handle not set (PID:5004)
    [DpWpDied] W4 handle not set (PID:1640)
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    NiISelect: maximum fd=1657
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    NiISelect: write-mask is NULL
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    [DpProcDied] Process lives  (PID:5208  HANDLE:1636)
    waiting for termination of icman ...
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    NiISelect: write-mask is NULL
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    NiISelect: TIMEOUT occured (1000ms)
    [DpProcDied] Process lives  (PID:5208  HANDLE:1636)
    waiting for termination of icman ...
    NiWait: sleep (1000ms) ...
    NiISelect: timeout 1000ms
    NiISelect: maximum fd=1657
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Tue Oct 27 07:46:15 2009
    NiISelect: TIMEOUT occured (1000ms)
    [DpProcDied] Process lives  (PID:5208  HANDLE:1636)
    waiting for termination of icman ...
    NiWait: sleep (1000ms) ...
    NiISelect: timeout 1000ms
    NiISelect: maximum fd=1657
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    NiISelect: write-mask is NULL
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    MsINiWrite: sent 562 bytes
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    NiBufIIn: packet complete for hdl 2
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    DpHalt: send keepalive to synchronize with the message server
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    MsINiWrite: sent 114 bytes
    send msg (len 110+4) to name           MSG_SERVER, type 0, key -
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    NiBufIIn: NIBUF len=114
    NiBufIIn: packet complete for hdl 2
    NiBufReceive starting
    MsINiRead: received 114 bytes
    MSG received, len 110+4, flag 3, from MSG_SERVER          , typ 0, key -
    Received 4 bytes from MSG_SERVER                             
    Received opcode MS_NOOP from msg_server, reply MSOP_OK
    MsOpReceive: ok
    MsSendKeepalive : keepalive sent to message server
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    NiIRead: read for hdl 2 timed out (1000ms)
    DpHalt: no more messages from the message server
    DpHalt: sync with message server o.k.
    detach from message server
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    MsINiWrite: sent 110 bytes
    MsIDetach: send logout to msg_server
    MsIDetach: call exit function
    DpMsShutdownHook called
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    SiSelNSet: set events of sock 1584 to: ---
    NiBufISelRemove: remove hdl 2 from set0
    SiSelNRemove: removed sock 1584 (pos=2)
    SiSelNRemove: removed sock 1584
    NiSelIRemove: removed hdl 2
    MBUF state OFF
    AdGetSelfIdentRecord: >                                                                           <
    AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0
    AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0
    AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0
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    ALLOC local ca_blk 10001 (len 356)
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    NiICloseHandle: shutdown and close hdl 2 / sock 1584
    NiBufIClose: clear extension for hdl 2
    MsIDetach: detach MS-system
    cleanup EM
    EsCleanup ....
    EmCleanup() -> 0
    Es2Cleanup: Cleanup ES2
    ***LOG Q05=> DpHalt, DPStop ( 4808) [dpxxdisp.c   10333]
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    Hi Sunny,
    Thanks for the reply. I checked NETSTAT command and none of the known ports used by SAP is occupied on my laptop.
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    Windows IP Configuration
             1.0.0.127.in-addr.arpa
             Record Name . . . . . : 1.0.0.127.in-addr.arpa.
             Record Type . . . . . : 12
             Time To Live  . . . . : 600511
             Data Length . . . . . : 4
             Section . . . . . . . : Answer
             PTR Record  . . . . . : localhost
             localhost
             Record Name . . . . . : localhost
             Record Type . . . . . : 1
             Time To Live  . . . . : 600511
             Data Length . . . . . : 4
             Section . . . . . . . : Answer
             A (Host) Record . . . : 127.0.0.1
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    Windows IP Configuration
            Host Name . . . . . . . . . . . . : UKCL515803
            Primary Dns Suffix  . . . . . . . : drink.brew.beer
            Node Type . . . . . . . . . . . . : Hybrid
            IP Routing Enabled. . . . . . . . : No
            WINS Proxy Enabled. . . . . . . . : No
            DNS Suffix Search List. . . . . . : sn.brew.beer
                                                brew.beer
                                                drink.brew.beer
                                                scottishcourage.com
                                                scottish-newcastle.co.uk
                                                ghodom1.scottish-newcastle.co.uk
                                                heiway.net
                                                nl.heiway.net
    Ethernet adapter Wireless Network Connection:
            Media State . . . . . . . . . . . : Media disconnected
            Description . . . . . . . . . . . : Intel(R) WiFi Link 5100 AGN
            Physical Address. . . . . . . . . : 00-22-FA-57-5E-D4
    Ethernet adapter Local Area Connection:
            Connection-specific DNS Suffix  . : drink.brew.beer
            Description . . . . . . . . . . . : Intel(R) 82567LM Gigabit Network Co
    nection
            Physical Address. . . . . . . . . : 00-26-55-11-C8-04
            Dhcp Enabled. . . . . . . . . . . : Yes
            Autoconfiguration Enabled . . . . : No
            IP Address. . . . . . . . . . . . : 10.10.210.204
            Subnet Mask . . . . . . . . . . . : 255.255.254.0
            Default Gateway . . . . . . . . . : 10.10.210.1
            DHCP Server . . . . . . . . . . . : 10.10.160.167
            DNS Servers . . . . . . . . . . . : 10.10.160.38
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            Lease Obtained. . . . . . . . . . : 27 October 2009 08:10:17
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