Problem after missed call

Dear,
When some one call me and I can't answer. There could be a missed call. However, my phone displays the picture above and I can not do anything with the phone. So i need to push the Power button to restar phone.
Please help me, I try to restore my phone 3 times, but the problem is still happenned.
Thanks & Best regard

wardcst24 wrote:
I Have Sent my Phone in 4 Times and they are having me send it in for # 5
They sent a NIB Phone last Time And I Activated it and with in 2 Hours it was Missing calls.
The Calls go to Voice mail after the 5th ring when I called and my Phone Does not Ring.
Until you hit power Button to Wake it up
If you are Having This Problem Please Post So we can see How Common and How many are having this Issue.
Thanks
This person tells the problem better than I So hope they don't mind me putting this in.
Ever since the software upgrade my phone sometimes does not receive incoming calls when it's in sleep mode. It doesn't wake up, ring, buzz or anything. It doesn't record the missed calls in the Call Log. And if the caller left a voice message, it doesn't show the voice mail puzzle piece in the unlock screen.
This afternoon my wife tried calling me while my phone was asleep (screen saver on , but not powered off).
She was using her ATT wireless. We were in the same room, and she had here speaker on. So I could hear
her phone dialing and my line ringing. Nonetheless, there was no response from my phone for several rings. So I pressed the right side button, woke up my phone and unlock it, then it began to ring!
Later I tried calling my phone from my work phone while it was sleeping. It woke by itself up and rang immediately. This was an ATT land line.
What is going on?
I looked through every menu I could find to see if there is a setting I need to change. I can't find anything relating to this problem. Could it be an issue with Verizon vs ATT Wireless?
I would greatly appreciate any help!

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