Problem audio and video

I have pavilion g6 2103tu notebook. The issue is ,While i am playing any audio file, it freezes for 1-2 sec in between and the same for all videos also. Previously I had the same problem last year. The hp service person changed the harddisk. And after that the problem was solved. But again the same problem has started. please any one help me.
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Hello again rajiv29,
Thank you for the quick reply!
Did you get a chance to follow any of the documents contained in the resource above? If so, did testing for hardware failure or overheating prevent your system from freezing when playing music or videos?
In addition, I also suggest booting your computer in Windows 7 Safe Mode, and use the HP Support document: Using Microsoft System Configuration (Windows 7), which will enable you to disable all your startup services and applications. If this fixes the issue that you are having and I suspect it will, you can use the 50/50 method to identify what service or application is causing you the grief.
To use the 50/50 method you re-enable 50% of the services and see if the issue re-occurs. If it does not then you re-enable the other 50% of the service. Again if the issue does not re-occur you know it is not a service and you do the same for the startup items. If you get the issue again after re-enabling a group of 50% then you disable 50% of that group and keep doing this until you narrow down what is causing the issue.
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
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