Problem authoring in Encore

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This Question is Not Answered
1 "correct" answer available (10 pts) 2 "helpful" answers available (5 pts)Mark as answered.
2 Replies Last post: May 25, 2009 10:50 PM by Michelmnr
Michelmnr
54 posts since
Aug 16, 2005
Reply
May 25, 2009 9:00 PM
Problem Authoring in Encore
This is a copy of what I wrote in Premiere Forum having difficulty to be accepted here but now I've managed to post in this forum! if there is a tutorial to use this forum/fora please someone let me know I need to understand a little more about its (rules, navigation, utilisation etc.)
I have discussed this problem in an old thread in Encore but was advised to start a new one with more details and so get more attention.
I made a project from a wedding including media from several camera, emails, video recorder and SD cards movies that I want to distribute to friends and familly. I ran in few problem although I have now a semi working DVD. I would like to be able to do it properly in the future.
Here are the detail of the project and the problem at the end:
1) Opened Encore with a project name
2 ) Imported three clips each as a time line - one was exported from PP as a movie and was a much larger .avi file (3.5 gb. which did not play well, had frames following each others in people's movement but hoped the Encore encoding would, {it did} fix it)
The other 2, smaller, exported as dvd and with their .vob extension changed to .mpg.
3) Imported the last clip as an asset also made in PP2.0 and exported as dvd, again changed the ext. from .vob to .mpg. this is the one I use for the menu.
4) On the first timeline I added two chapters, and one on the other time line.
5) I chose the menu from encore. "Pal_Radiant Menu"
6) I dragged my "menu" asset clip onto the menu viewer. and deleted everything showing from the default menu but the 6 buttons.
7) I changed the buttons' names to relevant one for my project.
8) I used the pickwhip to link these names with their assets, to the timelines in the project window, and the chapters into their respective timeline.
9) in the property window I created an end of action to each of them pointing to the menu.
10) I looped "for ever" the menu clip
The buttons linked property window show:
1) for the timeline link:
the name and number
type= normal
link= (name of the timeline)
Overide= not set
only box ticked= Sync Button Text and Name
2) for the chapters:
the same with the addition of "Auto Activate" ticked.
The menu property window shows:
Under Basic:
Name= Pal_Radiant Menu
End Action= Chapter 1 (of one of the only 2 clips I can choose from the menu out of 3)
Override=not set
Default button=1
offset=0
Color Set=Automatic
Box ticked to "Automatically Route Buttons"
"Operation" = all permitted
Asp ratio 4:3
Under Motion:
Video = name of my menu clip
Audio = Same
Duration = 19:16
Box ticked for "animate buttons" (i don't know if this is ok?)
Loop pt = 0
Loop# = Forever
In my project window I can see my three timelines with their respective asset under.
Then my menu asset clip
Finally, Pal_Radiant Menu
That's it.
I just found out that in their "transcode status" column, one of the clips is set to "don't transcode" (the others show "transcoded"
This specific clip is the one that will only play automatically when the dvd is first inserted in the player. and at the end of it the menu plays as I wanted it to work.
(NB: I did set Pal_Radiant menu at "first play")
My timeline window shows:
the 3 timelines names. each tab displays its video and audio
In the property window all have an end of action pointing to the menu
but in the "menu remote" one is set to its chapter 1 when the two others are set to "return to last menu"
So this is what happens.
DVD will launch this "don't transcode" timeline, and at the end of it the menu appears and plays and I get my menu appearing at the end of this play
This menu is only composed of the first frame of my clip (In Encore menu viewer) and six rectangular buttons each named to my choice of name for the timelines or chapters they are linked to.
They are displayed in three rows of two. I can not access the bottom row that is the last two buttons? One is actually linked to the clip that plays automatically, the other, to another time line, (and luckily was not necessary as it's almost at the beginning of the clip, but thought particularly interesting to make a chapter out of it.)
So it's usable but not correct. Unlike in the preview in Encore which starts with the Menu and allows me to navigate to any of the six buttons and choose the one I want. plays it with the end of action that returns me to the menu.
I did not use "playlist"or "chapter playlist".
I don't know how to do screen capture which I know would be clearer and more reliable than this but hope it will shade some light on my errors.
I have been given alternative to my handling of assets/media but I'm not sure if I know or understand enough for this!
thanks for the interest anyway
MM

This is the post that MM has been trying to load and also get an answer to:
Hi I hope it's ok I tried to start my discussion in Encore forum but was told I'm not authorised? So here I am
I have discussed this problem in an old thread in Encore but was advised to start a new one with more details and so get more attention.
I made a project from a wedding that I want to distribute to friends and familly. I ran in few problem although I have now a semi working DVD. I would like to be able to do it properly in the future.
Here are the detail of the project:
1) Opened Encore with a project name
2 ) Imported three clips each as a time line - one was exported from PP as a movie and was a much larger .avi file (3.5 gb. which did not play well, had frames following each others in people's movement but hoped the Encore encoding would, {it did} fix it)
The other 2, smaller, exported as dvd and with their .vob extension changed to .mpg.
3) Imported the last clip as an asset also made in PP2.0 and exported as dvd, again changed the ext. from .vob to .mpg. this is the one I use for the menu.
4) On the first time line I added two chapters, and one on the other time line.
5) I chose the standard menu from encore. "Pal_Radiant Menu"
6) I dragged my "menu" asset clip onto the menu viewer. and deleted everything showing from the default menu but the 6 buttons.
7) I changed the buttons' names to relevant one for my project.
8) I used the pickwhip to link these names with their assets, to the timelines in the project window, and the chapters into their respective timeline.
9) in the property window I created an end of action to each of them pointing to the menu.
10) I looped "for ever" the menu clip
The buttons linked property window show:
1) for the timeline link:
the name and number
type= normal
link= (name of the timeline)
Overide= not set
only box ticked= Sync Button Text and Name
2) for the chapters:
the same with the addition of "Auto Activate" ticked.
The menu property window shows:
Under Basic:
Name= Pal_Radiant Menu
End Action= Chapter 1 (of one of the only 2 clips I can choose from the menu out of 3)
Override=not set
Default button=1
offset=0
Color Set=Automatic
Box ticked to "Automatically Route Buttons"
"Operation" = all permitted
Asp ratio 4:3
Under Motion:
Video = name of my menu clip
Audio = Same
Duration = 19:16
Box ticked for "animate buttons" (i don't know if this is ok?)
Loop pt = 0
Loop# = Forever
In my project window I can see my three timelines with their respective asset under.
Then my menu asset clip
Finally, Pal_Radiant Menu
That's it.
I just found out that in their "transcode status" column, one of the clips is set to "don't transcode" (the others show "transcoded"
This specific clip is the one that will only play automatically when the dvd is first inserted in the player. and at the end of it the menu plays as I wanted it to work.
(NB: I did set Pal_Radiant menu at "first play")
My timeline window shows:
the 3 timelines names. each tab displays its video and audio
In the property window all have an end of action pointing to the menu
but in the "menu remote" one is set to its chapter 1 when the two others are set to "return to last menu"
So this is what happens.
DVD will launch this "don't transcode" timeline, and at the end of it the menu appears and plays and I get my menu appearing at the end of this play
This menu is only composed of the first frame of my clip (In Encore menu viewer) and six rectangular buttons each named to my choice of name for the timelines or chapters they are linked to.
They are displayed in three rows of two. I can not access the bottom row that is the last two buttons? One is actually linked to the clip that plays automatically, the other, to another time line, (and luckily was not necessary as it's almost at the beginning of the clip, but thought particularly interesting to make a chapter out of it.)
So it's usable but not correct. Unlike in the preview in Encore which starts with the Menu and allows me to navigate to any of the six buttons and choose the one I want. plays it with the end of action that returns me to the menu.
I did not use "playlist"or "chapter playlist".
I don't know how to do screen capture which I know would be clearer and more reliable than this but hope it will shade some light on my errors.
I have been given alternative to my handling of assets/media but I'm not sure if I know or understand enough for this!
thanks for the interest anyway
MM

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This is being posted, due to requests for workflow recs. from a few other threads. It is separate from those threads, but I will try to link to his post in those.
The DVD Specs. are quite strict on what is allowed, and in what exact form, in a DVD to be compliant with the standards set forth. However, there are some differences, other than image sizes, between NTSC and PAL. Depending on where you are, and where your DVD will be played, these can, and will, be different. Rather than type out a list of the specifications, Ill point you to: http://www.dvd-replica.com/DVD/dvdprimer-1.php for some reading and references.
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There are many possible ways to acquire Assets (the actual Audio and Video files that you will use), and I will not cover all of these, nor will I go into great detail on preparing your Assets for Encore, other than to say that its best to Export from your Non-Linear Editor (NLE), or convert with third-party programs, your Assets so that they are most likely to work in Encore. Your choice of NLE, or conversion program is totally up to you. There are freeware, shareware and commercial ware programs for all of this. Reading the various Adobe forums and other video production forums, plus a healthy dose of Google, should yield a whole toolbox of utilities. No one utility, from $50,000 authoring programs to freeware file converters can do it all. Like a good mechanic, you need the best tools for the exact job. Also, there are other DVD authoring programs, and some are less strict, than is Encore, about what they will and will not accept. Your final DVD may play perfectly, or it may not. Encore tries to assure that you will get perfect playback on as many different machines, as is possible.
Ill step you through my personal workflow, but you have to understand that this is not the ONLY way to do it. You also must realize that your exact needs might dictate that you do it otherwise. All Im giving you, is what has worked for me in hundreds of successful DVD Projects. It is based on trial-and-error, a lot of help from the regulars in the Adobe forums, Jeff Bellunes book and other resources. How you adapt this to your personal workflow, or your particular Project is up to you.
[Go to Page 2 for the rest]

[Page 2]
To start, plan your Project from beginning to the finished product in this case, a DVD that can play on a TV, or on a computer, that is compliant with the DVD specs. I usually have edited all of my Video and Audio Assets, using Adobe Premiere Pro (PP), and Adobe Audition (AA). Any still Assets have usually come from Adobe Photoshop (PS), whether they are Menus, or Graphics of some sort. This allows me great flexibility in the creation and Export of my Assets. In a parallel universe, one might have a client, who hands them Assets, that have to be manipulated. One then has to find the right tools to get the Assets into a format that will work.
I plan each Project, and usually draw out a flowchart (not unlike the Flowchart Panel in Encore) in Adobe Illustrator (AI). This gives me the layout and navigation of the DVD, and lists all of my Assets, showing all of the links from Menus to Assets, often by way of Playlists, or Chapter Playlists. From this flowchart, I then create a list of all of my Assets, noting what form they are in, and also which ones will, or might, need some additional work.
Next, I gather these Assets from their location on my systems hard drive (HDD). There, I have built a folder hierarchy that differentiates the Assets type, Still, Menu, Music, Audio (associated with the Video) and Video. All are below my main Projects folder. As I have created these Assets, I have control over their form and format. All of my Video is an elemental stream (Video only no Audio, not muxed) in the DV-AVI format. All of my Audio is an elemental stream (Audio only no Video, not muxed) in the AC3 (Dolby Digital) format and is usually DD 5.1 Surround Sound. All of my Music (for Menus, etc.) is in AC3 format. All of my Menus are PSDs, and are either built FROM the template Menus in Encore, adapted for my needs, or are constructed in PS using the exact same conventions as the template Menus in Encore.
I have created a template Project in Encore, that has my normal structure in place. It is empty, except for a Bin structure, which lists my Assets: Video, Timelines, Audio, Music, Menus, etc.. This template has been saved from Encore (remember, its otherwise empty), and I Open it in Encore, and immediately Save_As, to my Project folder, with that Projects name. I use Save_As for two reasons, it leaves my template Project untouched and then locates my Project in the proper folder and is still in Encore on my screen. If I were to use Save_As_a_Copy, Id then have to Exit and Open that copy. My way automatically gets me to where I need to be, with my new Project (named appropriately) open in Encore. Im ready to get started.
With my Assets list in hand, I Import these into the pre-made Bins. First, I Import my Videos, as Timelines into my Timelines Bin. This brings in my DV-AVI Video files and creates a Timeline for each. When done, I split out the Video, into the Video Bin leaving the Timelines alone in the Timelines Bin. If I have any Video for my Motion Menus, I Import, as Asset, into the Video Bin, along with the Videos that were used to automatically create my Timelines. Next, I Import, as Asset, my Audio AC3 files into the Audio Bin. Same for Menus, as Menus, into my Menus Bin. Music AC3's are Imported as an Asset into the Music Bin. Should there be any Stills, that are not Menus (highly unlikely), they are Imported into a Stills Bin. Now its time for some drag-n-drop. Each Timeline has its Video on it, and I go to the Audio Bin, and drag the appropriate Audio file to its respective Timeline. Because I edited and Exported these files as elemental streams (non-multiplexed, or muxed), I know that they are EXACTLY the same Duration. Now, I set the appropriate Poster Frame for each Chapter/Timeline. To step back a bit here, I need to point out that I always edit my movies in PP, my NLE of choice, and keep each Chapter on its own Sequence. I Export each Sequence as a separate file (one Audio and one Video). I almost never use Chapter Markers, as each Chapter will be a separate set of Audio and Video files, and will have it own Timeline in Encore. The only times that I use Chapter Markers, is when I need some additional navigation within a Timeline, but that is not often. This is just how I edit. I will not cover other methods, but there are books and articles that discuss other ways. None is right vs wrong. They are just different, and this one is mine.
From my Flowchart Panel, I know if I will have a Video (with Audio) lead-in as my First Play. I also know exactly what my Menu structure will be. Most of my Projects have a Main Menu with sub-Menus for Scene selection, or other features navigation. I also know how many Playlists I will need, and create these. There is usually a Play All Playlist, as my Chapters are all on a separate Timeline. I seldom use a Chapter Playlist (similar name, but different than a Playlist). These are all stored in my Playlist Bin. Now, I can now start Linking my Assets.
In PS, I will have named my Buttons to correspond to the names of my Chapters (remember mine will be each on a separate Timeline, which have also been named appropriately). I leave the Button numbering, which is different than a Buttons name, in the same hierarchal order, #1 is the lowest on the Button Layer Set palette, with higher numbers in ascending order. Because my Buttons are already named, Ill take each Menu into the Menu Monitor and do a Ctrl-a (Select all) and makes sure that Sync Button Name is unchecked in the Menu Properties Panel. I do this for all of my Menu Buttons - heck, I have already spent the time in PS to create the proper Text Layer, and have changed the Buttons names to what I want them to be, why mess that up now.
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Everything has been Linked, all End Actions have been set, nothing is left in the Orphanage, and it is time to Check Project. Oh, if I do have animations on my Menus, Ill Render Motion Menus and Preview them. I always leave all functions checked in Check Project and run it. I note any warnings, or errors, and go about fixing these. Ninety percent of the time, I only get the occasional warning, and it will be about End Actions. As these are only warnings, I note them to make sure that, in Preview, things function as I wish. There are almost never any errors, but if there are, I begin fixing them. Note: the Check Project function really only checks the navigation, as per the DVD specs. It does not check that your Assets are compliant. Since mine are, before they are Imported, this is never a problem.
Now, I Preview, and Preview, and Preview. Normally, I am able to leave Button Routing to Automatically Route Buttons, so I seldom have to worry about that. Also, since I either built my Menus FROM the Encore Menu Templates, or created them PER the Encore Menu Templates, I seldom have any Button overlaps.
[Go to Page 3]

Need some help: About DVD/BD authoring in Encore 5.1

Hello everyone,
I am new to Adobe Encore 5.1 (newly switched to)
I was wondering if anyone could help me with problems that i am currently dealing with.
I made some dvd everything works great in my laptop and dvd player, but when i sent those dvds to my favorite in America, she is telling that dvds aren't playing on her player there.
before creating my projects i did a little bit of research for creating dvds NTSC specifically that could be playble in US, but i guess it wasn't enough.
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Stan Jones wrote:
So one possibility is that they are not correct NTSC. Make a very short test sample of the video and put it in an Encore NTSC project with no menu. Make it first play. Build to an iso image. You can post that so we can burn and test it.
If she was able to play the menu, but not the movie, that's good. If not, you can also post the psd of the menu for us to test.
Thank you for replying back. Yesterday I contacted her back about those DVDs, she told me that 2 DVDs are working perfectly but other 2 dvds are giving format error on her Blu ray player. I assume, it might be burning problem or encoding, but all dvds are made with same settings. it's really weird to me.
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You may have needed the update to get Encore to 6.0.1 (the only Mac update for Encore CS6). Or you may be able to manually update with an update file. Adobe - Encore : For Macintosh : Encore CS6 update
In any event, these are small programs. Well, hm, 3/4 of a gig. You should really transcode assets to DVD/BD spec before bringing into Encore, so it doesn't matter, but for some projects I will use the dynamic link with AME to transcode ahead of the build. Slight advantage to keeping it.
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Problem Authorizing Purchased Music

I recently upgraded Tiger to Leopard, and since then have been asked to authorize some purchased music and am running into some problems.
100 purchased and previously authorized songs are not playable. When I try to play the song on my computer, a message comes up saying I need authorize the song. The user ID that appears is "maryorourke," my user ID minus the rest of the email address. I cannot authorize these songs without a valid user ID. I have no idea how these songs came under the invalid ID or how to reset these songs. All other songs are under a valid user ID.
How do I fix this problem?
Thanks!

hiya!
these resources should be helpful with that:
Using iPod with multiple computers
Managing songs manually on iPod
Copying music between authorized computers with iTunes for Windows
love, b

Blu-ray authoring in Encore - importing from FCP

I do all my post in FCP and I am shooting HDV 1080i and then want to burn Blu-ray using Encore. I tried creating a quicktime reference file and then importing it to Encore - the SD DVDs look okay (with jagged edges at times - interlaced video problems I guess) and play back fine. However, the Blu-ray wont play back (it burns fine) on the Sony BDP-S300. Any suggestions as to what might be going wrong?...My video length was 60 mins and Encoe showed the size as 8GB (which seemed a bit low for 60 mins of BD). Let me know if you have any suggestions on troubleshooting. I used the automatic settings for transcoding for now (I will customize the transcode settings once I know I get the BD to work)

Does your Sony player have the latest firmware updates?
Try encoding the video as Mpeg-2 in Compressor for a BluRay file, then import into Encore. It should say "Don't Transcode" under the BluRay transcode settings if you got it right. Letting Encore do all the encoding is a bad idea for both of those options. Even for DVD I would use compressor, Sorenson, BitVice, or similar encoding software...but since Compressor is free with FCP....
Burn the disc, or burn a bluray ISO then use another program to burn the ISO to your bluray disc.
I would suggest investing in 1 or 2 BD-REs to make this part less expensive.

Problems authorizing the Facebook Publish Service

I'm using Windows 7/32 + LR 3.2 + FF as my default browser
For the last several days I've been trying to get the Facebook Publish Service authorized against my facebook account without sucess. Facebook would add the lightroom application to my list of approved applications, but LR would not recognize that the auhorization was sucessfull after I clicked the "Allow" button in Facebook. I tried this with Firefox, Chrome, and IE and all three browsers failed. Firefox threw an error about the (lightroom) protocol being unknown and then redirected to my Facebook Wall. IE would simply say that it could not open the web page. And Chrome did something similar but I cannot remember the details (I think it redirected too). In all cases LR would report that the Facebook Publish Service was not authorized. I tried reinstalling LR several times and I tried adding the lightroom protocol to FF and associating it with LR but to no avail. Finally I stumbled upon a process that worked for me.
If this is the error you are seeing, then the procedure below should allow you to get properly authorized in LR:
If you already tried and failed to authorize then go into you Facebook Application Settings (Account --> Application Settings) and remove/deauthorize the LR application (using whatever browser you like to do this).
Make IE your default browser. This is just temporary, unless you like it like that. You have to use IE, FF won't work and since IE worked here I didn't try Chrome. When LR opens the browser to authenticate you it needs to open IE, not FF
Open LR and click the "Set Up..." link for Facebook Publish Service. Then click the "Authorize on Facebook" button. When IE opens log into FB if your not already, then click the Allow button to authorize LR.
If your having the same problem I did then IE will immediately throw up an error saying that it couldn't open the requested page. Look at the URL in the address bar. It should begin with "lightroom://...". Select and copy the entire URL to you clipboard.
Go back to LR and click the "Done" button. This will return you to the Facebook Publish Service Setup Dialog and you should see that you are still not authorized. Dang!
But you'll notice that the "not authorized" label is not a hyperlink. Click it. This will open a dialog prompting you for the authorization URL. Paste the URL you copied from IE into this box and click OK.
You should now be authorized.
You can now restore you prefferred default browser.
Hope this helps anyone else having the same problems I did getting Facebook authorized within Lightroom.

On Windows, the process for authenticating with Facebook depends on some registry keys. If these keys failed to be written during installation, for whatever reason, authentication is not going to work as intended. (There is a fallback solution, which is referred to in the initial post in this thread.)
To check if the required registry keys are present on your machine, you can open up a command prompt and execute the command:
regedit /E lightroom.reg "HKEY_CLASSES_ROOT\lightroom"
If the keys are indeed present, this should result in a file named lightroom.reg with contents that look something like this:
Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\lightroom]
"URL Protocol"="\"\""
@="\"URL:Lightroom Protocol\""
[HKEY_CLASSES_ROOT\lightroom\DefaultIcon]
@="\"lightroom.exe,1\""
[HKEY_CLASSES_ROOT\lightroom\shell]
[HKEY_CLASSES_ROOT\lightroom\shell\open]
[HKEY_CLASSES_ROOT\lightroom\shell\open\command]
@="\"C:\\Program Files\\Adobe\\Adobe Photoshop Lightroom 3.2\\Lightroom.exe\" \"%1\""
These registry keys are supposed to be written at install time when lightroom.exe is invoked with a '-register' option. (The user is comletely unaware of this, of course.) This is something that can be attempted after installation as well, and to increase the chances of success, 'lightroom.exe -register' should be invoked after making sure that lightroom will be run with administrator privileges. (On Windows Vista, this can be done by right-clicking the shortcut to lightroom.exe and checking the 'Run this program as an administrator' option in the 'Compatibility' tab.)
If running 'lightroom.exe -register' fails to inject the expected keys into the registry, regedit can be used to insert the keys manually. However, I would not recommend modifying your registry manually unless you have experience with that kind of thing already. A lot of damage can be done to your system if you do something wrong.

HT1206 Problems Authorizing and Syncing

I've authorized my computer to sync apps I've purchased on my ipad to my computer. And apps are not syncing. I am unable to play/use a few apps I've purchased on my ipad. How can I fix this problem?

I too am having the same problems. Apple technical support has been completely worthless. I recently installed a new hard drive on my computer because the old hard drive crashed. I have two iPods as well and I get identical error messages on both. I can play all songs on my computer, but the songs will not sync with my iPods. I have authorized, deauthorized, renamed the ipod driver, redownloaded my entire library and nothing had worked. Can anyone help us?

Problem authoring in Encore

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