Problem Avec LUMIA 720 ( CAMERA & GLANCE )

Salut
j'ai un probléme avec mon lumia 720 :
Le camera frontale au cours de debut de fonctionement elle se bloque
et elle reviendra a la page d'accueil de windows phone .
aussi GLANCE SCREEN ne fonctionne plus j'ai pas trouvée aucune solution j'ai l'envoyé 2 fois au SAV mais en vein....
voila une capture pour le paramétre de Glance screen
svp aide 
Attachments:
619855WP20131221.png ‏20 KB

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    Attachments:
    WP_20130306_004.jpg ‏1526 KB
    WP_20131120_021.jpg ‏1221 KB

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    Attachments:
    Before Amber.jpg ‏1411 KB
    WP_20130928_007.jpg ‏2152 KB

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    The silence will fall

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