Problem calibration , ink tonner cartridge

Hi , i've got a c4480 printer , and i've got problem with cartridge and allignement , on the screen it appears incopatible print cartridge , i did the start button + cancel to reset the printer , i've reset it and then , i've tryed to callibrate it again , but when i try to print a callibration page , it's not clear , it's seeing like the print it's foggy .after that i've tryed to callibrate the cartridge with an old callibration page , but when the process is starting it appears the message with the problem cartrige allignement again,,, and the allignement doesen't finish well , so when i print a new page , the page is foggy .do you have a solution for my problem.thanks a lot!

The document here may help resolve alignment failures for your Photosmart c4480. Also see this document for help resolving the "incompatible cartridge" error.
Bob Headrick, HP Expert
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Ink, Toner, Cartridge & Printhead issues

I have a HP psc 1210 all in one printer. The other day the error light came up to say that my ink cartridge needed changing. I changed my black ink cartridge but still the light came up, so I then changed the coloured ink cartridge but still the light came up. I know I have put in the right ink cartridges and they have both been correctly inserted.. they also move smoothly across when I open the door so nothing is jamed. Also I cannot turn off the printer and have to remove the power lead to do this. I have tried all HPs solutions. I have removed power cable in the back and reinserted, I have cleaned the printheads as described etc etc. So, currently the lights on my computer printer are as follows: Yellow (on/resume) button lit, but not flashing Red (check print cartridge) button flashing Large E (error) button lit up Size button lit up Paper type button lit up Black button lit up Colour button lit up - Please can someone assist me with this.

Hi @MxPhlipper,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 6510, you are unable to print in black ink, I understand your frustration and appreciate the troubleshooting steps you have completed already.
I suspect the issue may be the printer and not the cartridge. Please let me know which Country/Region you are in?
I hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
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My HP2575 give's "Ink Cartridge Problem - Remove and check cartridge on right"-error

Hello,
I have a HP photosmart 2575 all-in-one. For just a couple of month's I use my black 339 cartridge and suddenly it give the error "Ink Cartridge Problem - Remove and check cartridge on right", with means the black cartridge. I always use original HP cartridges and have never filled them by myself or other people. Because the expire date is just a couple of weeks late, HP won't support me. For now I put a new cartridge in the printer, with works fine. How can I solve this problem with my cartridge? It has enough ink for many prints to make, so I don't like to throw that away. I hope you can help me with tis matter.
Thanks a lot.

Hello Tom_Heitbrink. I have located a document you can follow to troubleshoot your issue. Let me know your troubleshooting results after following the document. I'm only here to help!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00427221&cc=us&dlc=en&lc=en&product=441240
Mario
I worked on behalf of HP.

Problem inserting hp LASERJET 1020 TONER CARTRIDGE

I took the toner cartridge out of my hp laserjet 1020 printer and when I tried to replace it doesn't go back in squarely. Can'r tell if the left side is in to far or if the right side is not in far enough. The printer is turned on. I have removed it before withour incident. Thanks for any advice. BOOBOO2

Hello , Thanks for posting in the HP Forums, and welcome! I understand you are having some issue installing a new toner cartridge in your HP Laserjet 1020 Printer. I'd love to help you with this. Please take a look at this video tutorial for changing the toner on this model - Replacing a Cartridge - HP LaserJet 1020 Printer If you are still unable to install the toner cartridge, I'd recommend taking a look inside the unit with a small flashlight to see if you can see any obstructions. Hope this helps!

HP Laserjet 4050 toner cartridge issue

I look after a laserjet 4050 printer for a company. They recently started using a new toner cartridge (higher quality) but they have started to have issues with black ink lines down one side of the paper. They have sent back toner cartridges (thinking them to be faulty) but cartridges are fine.
Is this a printer issue or is there an issue with the toner cartridge and the 4050 printer (not compatable)

I think I may have the solution to your problem. I do not think the toner is your problem here. From my experience i would suggest that your printer may need to be cleaned. I had a client who had a similar problem with his printer, what you should try doing is the following:
If toner specks appear on the front or back side of your print jobs, follow the procedure below to clean the paper path.
Using the printer cleaning page
From the printer’s control panel, do the following:
Press MENU until "Print Quality Menu" appears.
Press ITEM until "Create Cleaning Page" appears.
Press SELECT to create the cleaning page.
Follow the instructions on the cleaning page to complete the cleaning process.
NOTE: In order for the cleaning page to work properly, print the page on copier grade paper (not bond or rough paper).
You might need to create a cleaning page more than once. When toner has been cleaned from inside the printer, shiny black spots will appear on the page’s black strip.
To ensure good print quality with certain types of paper, use the cleaning page every time that the print cartridge is replaced.
I am confident that your toner should print clear pages after this.
(Removed items in coflict with Terms of Service (n).)
Message Edited by SandyD on 06-06-2009 12:29 PM

Toner leak and printer damage, toner cartridge 124A

My yellow toner cartridge leaked all over my printer. I got it cleaned up and replaced the toner cartridge, but now the inks are very washed out. The black is faded and the color is really faded. The white paper, where there should be no printing is now a light gray as if the black toner is printing very lightly. Does anyone know how I can fix it? I have run the demo sheet and recalibrated but nothing has changed. The printer works very well otherwise.
Alternatively, if this is something that cannot be fixed, are there other printers that use the 124A toner cartridges? I have two more sets of black and color toner cartridges and would like to be able to use them if the printing problem cannot be repaired.

Hi agniss,
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Gemini02
I work on behalf of HP

Do I have a bad toner cartridge?

The old cartridge in my HP 1018 ran out - shaking would get a few more good pages. I put in a new, HP manufactured 12A cartridge and immediately had a blank strip 2" wide on the side. Rotating and shaking the new cartridge gained a little more print on the right margin. No smearing or streaking. Unfortunately, I had already recycled the old cartridge, so I had nothing to swap back to see if it was the new cartridge or something else. At $70 a pop, I don't want to open yet another cartridge to see if I just got a bad one, if there is something else I should check first. (Staples won't take current one back because I bought it a few months ago.) Couldn't find any info in HP support pages about other maintenance or troubleshooting.

I purchased black ink toner for my Deskjet 3915 through the HP online store, as they were having a sale BIG MISTAKE!!!
I purchased it mid March, but b/c of delivery issues (no fault of HPs) I received it and started using it end of March/begining of April. I would print about 4-6 pages a week and by end of May the ink was completly dried up. My colour toner, which I purchased in Sept 09 was still printing clearly.   I called HP techsupport in March to explain the problem. The person asked for my order number and email address and advised that it would be difficult to blame the problem on the toner when my printer is old. He advised me to go out and buy another black in toner to see if it works, if it still doesn't then to call back.
I bought a new toner full price and it worked. I wasn't surprised, but followed the techies advice.   I called tech support again to let them know that the new toner worked. He knew that I purchased the original toner through the HP Store. The support person offered to send me a replacement toner (had I know how this day was going to end, I would have grabbed it and ran). I asked that I be credited instead of getting the replacement, as I already had a new one and didn't know when I would need the next one...I didn't want it to be sitting around. The techie puts me on hold and asked his manager. He came back with information for me to to call the HP Store. He assured me that they will be able to give me the refund. I asked him more than once, "will I have to explain the situation again?" and "will they know that they are to arrange a refund?" He said that all I had to do was give the person my order number (the number from the online purchase. He even gave me the 877# .
When I spoke the lady at HP store , she flat out told me that it had been more than 30 days, so no refund. Even after explaining the whole situation,she said that the tech support people were wrong . I asked her to look at the notes ( I had assumed the tech person wrote notes about our conversation), she said she didn't have access???? When I asked her to speak to a manager, she refused. When I asked her whether I should go back to Tech Support,  before I could even ask her name she already transfered me back to the que line. She was definately happy to release my call. I talk to "J" who asks me the same information as the first techie and HR Store person. I summarized what happened quickly and insist on speaking to a manager, he puts me on hold and transfers me to "M". "M", I discover midway into my explaination is not a manager. He is patient and tries to help. I forwarned him that I need to talk to someone who can help me and I don't want to tell this story anther time. I gave him my order number and he keeps putting me on hold a number of times (but doesn't tell me...so I ended up talking to dead air, made me even more frustrated). Without confirming the information, he tells me no refund or replacement. No reason. Then I find he is confused about the order number, he didn't realize that there is no new order number. All my conversations with HP people today have not been tracked. I insist again on speaking to a manager. Still questioning why my call was sent to Manoj in the first place. "M" tries to prevent me a number of time from speaking to a manager...it looks like there is no real excalation process here. Finally "M" tell me his supervisor Brad is in a meeting. I ask that I be called back today for resolution, that was 5 hour ago.
I'm sure my file has interesting stuff written it now, as I called an hour ago and the tech person I spoke to wanted to hurry me off the call quickly. I know that this is only toner we are talking about, but I have been a HP customer for some time now and really thought highly of the company. This $16.99 plus tax experience has really changed my perspective. I don't think HP cares, as it's evident from their front line people. I'm still waiting Brad for your call!

How can I use the Warranty on my LaserJet Toner Cartridges ?

I have accumulated a total of 4 malfunctioning LaserJet toner cartridges in the last 6 months and I seem to be stymied trying to do anything. They are for LaserJet models 5, 6p, and 2100, and the failures are each unique print quality problems, move from printer to printer with the toner cartridge and are all completely resolved by using another toner cartridge. Each of the cartridges yielded between 100 and 800 pages before failing, outlasting the 14 day return policy at local Staples where they were purchased. None of the cartridges depleted its toner supply.
The Warranty Return Card in the package is very simple. It says "this toner cartridge is warranted to be free from defects in materials or workmanship during its useful lifetime", and "does not apply to cartridges that have been refilled or to those which are simply empty as a result of normal use."
HP's Limited Warranty Statement at http://welcome.hp.com/country/us/en/privacy/limite d_warranty.html under the heading "HP Limited Warranty Statement - LaserJet Print Cartridges and Imaging Drums" seems simple and straightforward, "HP LaserJet Print Cartridges and Imaging Drums are warranted to be free from defects in materials and workmanship" then a clause excluding cartridges refilled, tampered abused, or simply worn out from use, "To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP’s option, HP will either replace products that prove to be defective or refund your purchase price."
N.B.: There is no period stated for the Warranty, nor is there any on the Warranty Return Card in the product package. Also, these toner cartridges do not contain any smart chips, toner depletion sensors, etc.
When I tried to return the cartridges to Staples, they called HP and were told by HP I had to have my receipt to prove the cartridges were less than 1 year old, and then that they wouldn't take them back at Staples anyway but that if I called HP would "mail me one". Since I buy a spare to sit next to a printer for when it runs out of toner, I'm not sure they were all purchased within the last 12 months, only that they were put into service within the last 12 months.
When I called HP support they opened up a trouble ticket for my printer and said someone would get back to me within 10 days. I'm half expecting to get an email in 10 days apologetically noticing that HP no longer supports any of these printers. An email to ship them somewhere far away and expect a reply in 90 days is a definite possibility. I definitely don't expect an HP field service technician to arrive at my door to service the toner cartridges in person.
I don't understand how to use the Warranty. I've (over) paid for piles of genuine HP LaserJet Toner cartridges and having 4 fail for quality problems in the last few months got my attention and its enough money to chase it rather than tossing them like the other 6 or 7 defective ones over the last 10 years.
Does anyone know how to actually get a replacement toner cartridge for a defective one? Please tell me the Warranty isn't just smoke and mirrors...

Sorry to say. TheHP Warranty is worthless. I have a friend witht eh EXACT same problem. DOA cartridges (2 BRAND SPANKING NEW ONES). One fail about half wai the other did not even over 600 pages. At $140 per cartridge (plus tax) that is about 21 cents per page plus the cost of paper. That is color inkjet prices. And that does not take into account cost of electricity, printer, and time wasted to buy the worthless cartridges.
I listen in his last tech call and I had to go out because it was enfurating. The technician even email him prve that the toner had NP time based warranty and still in the same breath said our policy is that the warranty is 1 year. Huh? What the #%^&* ! Really? I mean REALLY? Is like sending you a picture of a perfectly blue sky as proof and telling you that the sky is red with yellow dots. I hope there is class action lawsuit agains HP since they are clearly ripping people off. And the sad part is that some small businesses will also get screw since they sell HP cartridges and some actually say in their web site that the cartridges aare warranted for life.
I would say either:
- Do NOT buy HP cartridges
- Never stock spare cartridges
- or btter yet, buy another brand of printer.
I actually have the same printer simlilar to his and I used generic with no problems. Plus I buy my cartridges for $35 if he had done the same he would had at least $400 towards another printer so even if the toner blows up and destroys his printer he would have enough money to buy a replacement.
Check out this link
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01848047&jumpi...
it actually says:
"There is no expiration date for the use of HP toner cartridges."
This came from the tech guy at HP!
And then he had the guts to say it is a 1 year warranty? This only can happen when you have tech support in India. I guess in India's English no expiration means 1 year. I have not found an Indian English to American English dictionary but I am sure that is what it should be because they guy did not even hesitated for 1 second when he send that and said it.
Welcome to HP!

My hp laserjet p1505 print blank pages even i replase toner cartridge

Hey, I have two hp laserjet p1505 printer in one printer has a problem that it cant print any thing. all outputs are blank. i replace the toner cartridge. and its cartridge work fine in other hp laser jet printer p1505. kindly solve my problem. thanks with regards.

Right click the printer in System Prefences - Print & Scan and use Reset Printing System... and then reinstall the printer, should take less than 5 minutes. Here is a photo showing how to Reset Printing System....

Supplied toner cartridge capacity?

I purchased a Laserjet P2035n a few months ago that was supplied with a toner cartridge. The store did not know what its capacity was. I tried to contact HP via email online but for whatever reason, the system won't recognize the model number. (Yes, it's correct.) All I want to know is how many sheets the supplied toner cartridge can be expected to print. That's all. Someone has to know this. Even a ballpark will be fine. If you know, or even could venture a guess, that's fine, too. Anything. - Thanks

HP's pageyield site lists the HP LaserJet CE505A Black Print Cartridge(05A) as 2300 standard pages.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP LaserJet M1132 toner cartridges not delivering full capacity

I have a LaserJet M1132 MFP bought last week. Connection is USB, operating system is Windows 8 - 64bit. Have upgraded to latest firmware. Driver is latest Windows 8 driver. Settings are default (fastres 600).
When using the initial toner cartridge that came with the unit, it delivered only around 250 text (note text and not graphics) pages before it ran out. I know this because I bought three reams of paper when I bought the unit and used half a pack. Coverage was around 50% per page, double sided. I took it out and shook it but this made no difference.
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I am an extremely experienced user with 25 years in printing and imaging and know that estimates assume a certain coverage. I am by no means using a heavy coverage. I am extremely unhappy to say the least. Your help and advice appreciated.
Regards
Tony Harris
This question was solved.
View Solution.

The only thing you can do to try and extend the cartridge life a bit more is enable EconoMode on the print driver. Most likely this was enabled on the devices being tested for the cartridge yield. I'll include the instructions to enable it below. Let me know what happens.
Click on the Start menu.
Click on Devices and Printer.
Right-click on your printer.
Select Printer Preferences.
Click on the Quality tab. It may be labeled as the Paper/Quality tab.
Click the box next to EconoMode to enable it.
Click Apply to save the change.
Click OK to close the window.
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LaserJet Pro 400 MFP M475dw doesn't print in color after replacing toner cartridges

Replaced all color toner cartridged when printer indicated they were empty. Printer is no longer printing in color. It's as though it doesn't recognize that new cartridges were installed. Is there something I need to reset on the printer?

Run a supplies status page from the report menu to see if any color appears. If it does you either have a driver issue or one or more of the colors cartridges is still reading as empty as there is a setting to print using black and white when one or more color cartridges are empty. I believe it is under the print quality menu.

HP LaserJet Pro P1606dn - Toner Cartridge Reject

HP Laserjet Pro P1606dn does not recognize toner is in machine. What can be done - The light showing need for toner cartridge will not go off-printer willnot print

Hello @debadmin1, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing toner issues. I would like to help.
I would recommend performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would then recommend this document on 'Install Black Cartridge' Message Displays on the Control Panel or Blinking Toner Light Displays on ...
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP LaserJet Pro MFP M127fw Does not recognise new toner cartridge

HP LaserJet Pro MFP M127fw - error message to install new cartridge
After printing a ream of paper, we got an error message to install a new toner cartridge. We couldn't overwrite it and continue to print. Installed a new HP toner cartridge and still get the same error message to install a new cartridge. I've done a hard reset already with no change. Will take any help I can get. This is the first toner cartridge change for this printer.

Hi @kdaniels79 ,
I see that you are experiencing issues with the toner not being recognised. I will certainly do my best to help you.
I have provided a document with steps for replacing the toner. Make sure all the orange packing material is removed and the sealing tape. Make sure a piece of paper didn't slide in part way from the paper tray, blocking any sensors.
Replace the Toner Cartridge.
Are you using Genuine HP Toner?
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Hp3050 says problem with the tricolour cartridge but wont print on black either

my hp 3050 j610 printer says problem with the tri colour cartridge justried printing in black but just sends out a blank sheet

Hi @kennym29,
Welcome to the HP Forums!
I understand that your HP 3050 will not print in black and says you have a problem with your tricolor cartridge. I am sorry to hear this, but happy to help!
I would recommend the following guides:
'Incompatible Print Cartridge' or 'Print Cartridge Problem' Message Displays on the Computer or Prin....
Fixing Print Quality Problems for the HP Deskjet 3050 (J610) All-in-One Printer Series.
Hope these guides are helpful, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Problem calibration , ink tonner cartridge

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