Problem capturing and/or importing hd video

I have always edited standard def video but I trying to switch to hd. I have no problem capturing standard def video into final cut.
Final cut express 4 will not capture my 1080i hd footage that I shot on a professional sony cam. So then I captured the footage on quicktime thinking I could import into final cut from quicktime. When I try to import, the only thing that shows up is the audio and when I put it in the timeline it says 'codec could not be opened'. I called apple support and he suggested that I need to convert the footage but I don't even know what program to use. I would think this sony camera shoots pretty standard format that would be universal. Is there a setting in final cut that I need to change? Whats going on? If I can't get this fixed I may have to go back to standard def video. Thanks.

Exactly what model Mac do you have, what versions of OS X, QT and FCE are installed?  What is the capacity and free space on your system HD?
Are you using an external hard drive for your video ... if so, what make/model, capacity and free space, and is it connected to your Mac via USB, FW or TB?
(FYI, dropped frames typically occur when your hard drive cannot deliver the video fast enough; this usually happens if your system HD and/or external hard drive are more than 50% full and/or if you are using an external USB drive. It can also happen if you have other programs running the same time as FCE.)

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    [personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
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