Problem capturing DV format using Canon HV40

Although I can capture HDV, when I play a DV tape back. no video is captured, although Premier Elements 11.0 indicates that it is capturing video. The HV40 automatically outputs DV when a DV tape is played back. I have tried specifying capturing from a DV device, but then Elements tell me that there is no device control. I tried specifying DV as the format, but that doesn't work either. Any advise will be appreciated. OS is Windows 8.

Steve Grisetti wrote:
HDV is tape-based high-definition video. Are you capturing tape-based high-definition video over a FireWire connection?
Yes. HDV capture works fine. DV capture does not work
What model of camcorder is your video coming from?
Canon HV40
If you are getting DV from your camcorder, you must have it set to DV Lock. Is this your intention, or are you trying to capture high-def video?
The HV40 automatically outputs DV when a DV tape is played back. It cannot upconvert DV to HDV. Intention is to capture the DV as DV,
Have you ensured that you have the latest version of Quicktime, per the program's requirements?
Don't have Quicktime installed as far as I know. Will check.
Do you get different results if you use the free download HDV Split to capture your video?
I don't have a problem with HDV capture. Have not tried HDV Split

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NickNN5 wrote:
Hi!, i have 2 questions:
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