Problem capturing from camcorder via FW

Thought this may helpful to somebody.
When I connect my camcorder (Canon ZR400) to the Mac (via FW400), the computer can 'run' the camcorder, ie make it stop/rewind/ff etc. However nothing is shown in the blue window, except the time counter.
I've found out that unplugging my other FW cable (FW800 connected to the external drive) fixes it.
(Not sure if I'd googled it up first or it was my own guess.)
Hope someone can pass it on to Cupertino too!

Derek,
From your tests, it appears that your computer is now unable to capture from the camera.
When you plug in your camera and turn it on, you do get the Windows "bing-bong" sound, don't you? Does the camera appear in the Taskbar?
IIRC, you CAN control the camera from PrE. That would indicate that Windows IS seeing the camera. If so, then the easiest thing to check, the FW cable itself, seems to be working.
This would indicate that there might be an issue with the camera. Before we rush to that conclusion, let's do a test:
There are several sequences, that one could choose to Capture. Some cameras want things done a particular way, for them to work with the computer. The elements of the sequence are to plug in the camera to the computer. Let's keep that constant. Now, first turn on the camera in Play Mode, then launch PrE, then choose Capture in PrE (the exact name/tab might differ by version) - check. If that does not work, shut down PrE and turn OFF the camera. Next, launch PrE, then turn ON the camera, then start the Capture module - check. If that does not work, shut down PrE and turn OFF the camera. Now, launch PrE, start the Capture module, then turn ON the camera in Play Mode. I cannot think of any other variations on the sequence, but if you can think of a different order, try that.
You do NOT want to make any FW connections with the camera ON, so do NOT do that.
If none works, then it might well point to an issue with the camera, or with the computer's FW connection, or controller chip. At this point, because it's simple and cheap, I'd buy a new cable, and test as above. That will finally rule out the cable. To test the computer, find a friend with a FW connection, and Windows Movie Maker (or iMovie on a Mac), and try to Capture on that computer. If the above sequence tests fail on the new computer, it might be time to take the camera in for repair.
Good luck,
Hunt

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