Problem clicking on links to emails

Not that computer literate I'm afraid but the only way I can explain the problem: When people put a link rather than their email address , when I click on it I just get a box with Firefox trying to download...As I use Firefox , I just don't get it. If I allow it to re-load , it does, but nothing changes, I still can't click on the link and open it, it just starts the whole thing up again. Happens mainly with email links but sometimes with general links. Any ideas would be really welcome but can you speak REALLY simply? Thanks in advance.

Thank you for trying to help but to be honest, I didn't understand either of the links. Not sure if I made myself clear when I asked the question. It happens when people write something like - Email me "here" - and the "here" is a link. When I click on the link it just starts downloading Firefox again. Thank you again for trying to help....I think my lack of computer knowledge is the real problem....even the "Idiots Guides" seem above my pay grade!!!!

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I can't always click on links in email to get to Firefox.

Firefox suddenly doesn't respond when I click on links in emails. The problem is sporadic, as sometimes it works fines. Sometimes I can solve it by double-clicking, sometimes not. Sometimes I can fix it temporarily by closing and restarting Firefox, but the fix only lasts a short time and I'm back to square one. I'm using Firefox 32.0 on a Mac using OS10.6.8.
I already tried making another browser my default browser, then switching back. Please advise. Thanks!

Do you only get this problem when Firefox isn't running or also when Firefox isn't running?
Create a new profile as a test to check if your current profile is causing the problem.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

When clicking on link in email, new tab NOT being created, but new window on existing tab - I want NEW TAB for each link clicked on...

Up until today, whenever I clicked on link in email, a NEW TAB would be created. Now, when I click on link, a new WINDOW on existing tab is created - I WANT A NEW TAB, not a window...

Hmmm, which mail site is this?
One possibility is that you had a tab-related extension that automatically opened regular links in a new tab, and that the extension was disabled because it was incompatible with the latest version. To check for disabled add-ons, visit the Tools > Add-ons dialog.
As a short term workaround: you probably know you can force a link to open in a new tab by holding Ctrl when you click the link, or by using the "middle" mouse button (often the scroll wheel). I find that quicker than right-clicking the link and choosing Open in new tab.

When I click a link in email from the dock I get "no associated application can be found but if I used comcast email it goes through does anyone know how I can enable these links on my dock email?

When I click a link in email from the dock I get "no associated application could be found", however if I used comcast email the link will open.Does anyone know how I can enable the links to open in my apple email account on the dock?

Barney,
I have four groups.
I just typed the name of one of those groups in the To field on the iPhone's email, and received:
Invalid Address
"<group name>" does not appear to be a valid email address. Do you want to send it anyway?
I clicked continue and it remains in my outbox.
Help is appreciated.
Thanks,
Michael

I keep getting an error when clicking a link in email if firefox is not already open

If firefox in not open when I click a link in an email I get an error message. If firefox is already open it opens a new tab and works okay. After getting the error message it still opens firefox and goes to the link.

The actual error was "There was a problem sending the command to the program". This was the message inside the error box. The error box also shows a message "https://support.mozilla.com/questions/887286#answer-2...". I cant read anymore and can't copy any of the links or message.

Click url links from email (thunderbird) don't work.

click url links embedded in email don't work. I tried the "fix" to go to thunderbird (email account) and follow tools-options-...but when I got to "advanced" it would not click. Clearing the "cache" seems to be important, but I'm not even sure that's the problem. It started to develop after I upgraded some add-on movie-audio feature to firefox. So, I suspect there is some incompatibility there. Please help.

Since posting, I figured it out with a google search - to simply find a way to identify firefox as my "Default browser" - apparently, any time you update windows or do add-ons from Bill Gates, he makes your computer take IE the default browser - so the clicking doesn't work from email on firefox. So, I went into the control panel for "default programs" and clicked again to make Firefox the one, re-booted and everything works fine now. I suspect that many people will find this approach very helpful when they get frustrated with the same problem. Thanks google!

After updating I can no longer click on link in emails to open a web page the error produced is "There was an eror sending command to the program"

IF someone sends me an email witha clickable link in it e.g a verification email when I click the link all I get is the above error, any ideas guys??

Try:
*http://kb.mozillazine.org/Windows_error_opening_Internet_shortcut_or_local_HTML_file_-_Firefox
You can try to redo the default browser (temporarily make another browser the default).
*http://kb.mozillazine.org/Default_browser

When I click a link in email client (apple mail), it does not open in firefox. I have checked both Firefox and Safari and Firefox is the default browser.

When clicking a link in either apple mail or even from a word document, nothing happens.

Try to redo the default browser and make another browser like Safari the default and then let Firefox do it again.
See:
* [[How to make Firefox the default browser]]
* [[Setting Firefox as the default browser does not work]]
* http://kb.mozillazine.org/Default_browser

Clicking on links in emails sent to me, does not open into my browser

Hi,
Hopefully I am just missing something, but when I click on a link from within an email sent to me it will GO to my browser, but not do anything else. It just goes to Firefox, but keeps the window I was already in, it doesn't change to the content of the link clicked. Does that make any sense?
I just got a new iMac about a month ago, I'm not sure if this was always a problem or it just started. I tried looking through the preferences and couldn't find anything. Any ideas??
TIA!!

Okay... don't laugh, but I just restarted Firefox and it's fine. I'm not sure why it was blocked.
Problem solved... for now LOL.
Thanks anyway.

Lost Ability to click & drag links to email after clean install of Firefox v-19.0

Was experiencing numerous crashes on existing Firefox (v-18.0). Upgraded to 19.0 and still had same issues. Next performed a clean install altogether to v-19.0. So far that problem seems to have been resolved...however...
Issues now being experienced:
1. - Lost all ability to simply use the click and drag method to insert a 'live' url link and embed it into an email transmission (AOL webmail). When copying and pasting url, only link text is made available and I cannot modify hyperlink to make it behave like an actual link.
I've discovered that the only way I can even hope to retrieve a live link now is to use the "Email Link" add-on and allow it to launch in MS Outlook Express (default -- no option available for AOL), then copy and paste it from that venue into my composed AOL email. Only way to embed as a hyperlink. Once done I have to delete the created MS Outlook Express page, then can send my email transmission via AOL as I've done before. CRAZY!
2. - Also, when clicking and dragging a shortcut for an actual webpage to my desktop for a later quick launch, the shortcut icon is not recognizing it as a Firefox webpage. Rather a generic icon is presented -- and I have to manually go in to firefox.exe to retrieve icon graphic and reset it to that shortcut (if I decide to). And that's for each individual shortcut created...you have to do this separately for all you may have created on your desktop. The shortcut does work as it should, regardless, but I have never had to do this before and there is no "properties" option available to make an overall default change. Yet another CRAZY!
What happened while I wasn't looking?
I am running XP SP3...and have NEVER had these issues until now -- this is ALL new!
Anyone else have any experience with this...or solutions/work-arounds you've discovered?
Thank you!

I'm a Chrome user by choice. I use Firefox for two reasons only:
1) Speedbit video downloader
2) A second browser to handle secondary Google and Facebook sign-ins.
If I remove Speedbit, I lose 50% of my reason to use your browser at all.
Speedbit and Firefox worked together just fine before version 19.
PLEASE PROVIDE A PATCH. DON'T BLAME SPEEDBIT.
Thank you.

When I tried to click on link in email sent to confirm my email address, got error "something is wrong...unable to activate your account".

When I tried to confirm my e-mail address by clicking on the link in the e-mail after submitting a question on at this very help site, I got the following message:
Firefox Help
Welcome, sdsutherland1.
Dashboard | Sign Out
Something is wrong
We could not activate your account. Please make sure that you have clicked the correct link in your email or typed in the correct address.
I was able to log in to this site but what do I do now?
I have copied and pasted the e-mail body here:
Please confirm your Firefox Help question
Hi sdsutherland1,
Before your Firefox Help question (Firefox is not inserting my passwords after I go to Tools/Options/Security and check "Remember Passwords for Sites".)
can be seen by our support community, you need to confirm the
account you just created by clicking on the link below:
https://support.mozilla.com/en-US/users/activate/b2e421e53baaa2edc9f16143474f2cf1323f4a70
If you did not ask a question or changed your mind, simply delete
or ignore this email; you will not receive any more email from
us.
Thanks again for asking the question -- we're sorry you're having
trouble with Firefox, but our community of volunteers is looking
forward to helping you get it resolved as quickly as possible.
As you may know, Firefox Support (like all of Mozilla) is
community powered -- help is provided by users like you! Want to
take part? Browse other users' questions at
https://support.mozilla.com/questions?filter=unsolved -- you might
just make someone's day!

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple.
[email protected]
The link below has information to help identify fraudulent emails.
http://support.apple.com/kb/HT4933

Thunderbird crashes when clicking on link in email.

Thunderbird v31.4.0
Linux Mint Debian Edition 3.1.2-amd64
Cinnamon 2.0.14
When clicking on a link within an email, the system crashes and the monitor display displays jagged, diagonal lines. A cold boot is required. This can be repeated.
Same results running in Safe Mode.
Any ideas?

try turning off hardware acceleration for the display driver.
see https://support.mozilla.org/en-US/questions/1012145

Clicked spam link in email

Hi
I was using iPhone 4S, I inadvertently clicked on a spam link in an email (hotmail) sent supposedly from a friend.
I heard iPhones and Mac books are pretty much safe from virus and malware....
Still, I know the risk of clicking on such spam link (which then refers to random link). I don't know why my friend would send such a spam...
I would like to know if my email and my phone is in any way of being compromised.
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If a melware was at the other end of your url then like all malware its made for 1! Platform and 1! Browser
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I clicked on links in email from Yahoo hacked account(s). Now what?

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Quite likely the link would have taken you to a spoofed Mail delivery site which would have had a malicious attachment which you would be asked to print, etc. This would have had no effect on your iPad even if you had clicked on it. In your case, it looks like the host site had already removed the spoofed web page.

I can no longer open up any links on emails to any website. It just takes me to firefox but keeps the last page I was looking at. No problem using Safari however. ONly has happened since last update

I have an imac and using lastest firefox update. No links open to any website using firefox when I click on link on email. No difference if I right click and choose to open the link either

Hi Olivier,
Thanks very much for that. it worked on my powerbook(running Tiger). I went to the link and followed the instructions and it worked. Did i mention that my dad who has a iMac running Leopard now has the same problem. I thought i would just do the same but the Preference in Mail for Leopard is of course different. There is no icon called "Server Settings" under Accounts section like there is on mine. Do you have a link for the same kind of instructions for Leopard?
Thanks again,
Bryce

Problem clicking on links to emails

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