Problem completing transaction over items i want to purchase for games.

I can't purchased items from in game. It prompts me to check with I-tunes support to complete the transaction

Do you have Restrictions turned On for In App Purchases...
iPhone User Guide
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

Similar Messages

  • HT4009 In-App Purchases denied "Please contact iTunes Support to complete transaction" when trying to buy Gems in a game.

    In-App Purchases denied "Please contact iTunes Support to complete transaction" when trying to buy Gems in a game.
    I want to gem In-app very much. I need to do.

    Now. I contract itune support. But I have not received the email from Itune support.
    about 2 days.

  • I want to purchase for store, but the game underworld empire says it can not be completed

    I want to purchase for store, but the game underworld empire says it can not be completed

    You can contact the seller and ask if they wish to make an exception but not all items are available to all places. It is sometimes the decision of the seller and other times law. 

  • I want to purchase some games in the App Store but I forget the answers. But I haven't received any email from Apple. Why is it so?

    I want to purchase some games in the App Store for my I-pad air but I forget the answers to my security questions.  Apple said that email has been sent to my account but I haven't received any email and I realized that the email below my security question is not mine because my email ad starts in letter j not w..... 

    Reset Security Questions
    http://support.apple.com/kb/ht5312
    If you still have problem, call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • TS1702 I keep getting the message "Your purchase could not be completed" on my iPhone when I try to make purchases for games.  How do I get around this?

    I keep getting the message "Your purchase could not be completed" on my iPhone when I try to make purchases for games.  How do I get around this?

    Hbauer60 wrote:
    ...  How do I get around this?
    You cannot.
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • There is an app I want to purchase for my iphone , but can't find it on the app store from my MacBook Pro

    There is an app I want to purchase for my iphone , but can't find it on the app store from my MacBook Pro.  I have credit on the Mac Book, but can't see it from iphone.

    Are you checking from within the Apps section of iTunes on your computer? Is there a reason you can't download it directly to the iPhone?

  • HT204266 I want to purchase a game us using a iTunes gift card but I seem to lock my account can u please help

    Hi I want to purchase a game using an iTunes gift card can u please help

    What is the issue?
    Pleae explain.

  • I HAVE NO PROBLEM WITH FIREFOX. I JUST WANT THE SPACE FOR OTHER SERVICE.

    I HAVE NO PROBLEM WITH FIREFOX. I JUST HAVE TOO MANY THINGS ON MY BROWSER AND WANT TO MAKE POSITIVE CHANGES. HOW CAN I UNINSTALL FIREFOX SUCCESSFULLY? THANK YOU.

    if you want to make a clean start again, create a new profile!
    see [[Managing profiles]]
    edit: and afterwards you might want to go into addons-manager > plugins & disable all stuff in there you won't need/use any longer...

  • TS1389 I have authorized my computer, but it won't let me transfer purchased items that my friend purchased for me on his apple account onto my computer because apparently I'm not authorized.

    But when I go to Store>Authorize this Computer, it already has my account on there. So what do I do? I'm trying to authorize the songs my friend purchased for me on his Apple Account

    Because the Nano was previous synced to another comuter/iTunes library.
    See the following:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • HT3702 I contacted my bank and they said there is no problem with my card.  They show 4 purchases for $10.52 in the past 24 hours.  None of them was stopped, blocked or disallowed for any reason.  YOUR STUPID CANDY CRUSH GAME IS STEALING FROM ME!

    Candy Crush game stole $10.52 four times in the last 24 hours!!!  I demand a $43 credit + 2x more for pain and suffering.
    Whenever my purchase of .99 extra moves reaches $10.52, then for some reason the store shuts off my credit purchases and I lose the game and all the .99 purchases made leading up to the denial.  Infuriating!  Support article says its my financial institution.  I called my bank and they said there are no holds on my account for any reason that would have caused such an occurence.  What's up, I-tunes and Candy Crush?!  How about a refund plus exta as a show of good will here for a big Candy Crush fan?

    You are not addressing Apple here.
    We are all itunes users just like you.
    Candy Crush is not made by Apple at all.

  • HT201407 i have a old iphone 4 i want to use for games only but my apple id and password is gone i cant find it i have tryed several times and cant get in to phone what can  i do

    i have iphone 4 I wantr to use just for games but I don't have my password or apple id for phone how do I fully restore it

    You go to https://iforgot.apple.com/appleid if you don't remember the ID.
    If you know the ID but not the password, you go to https://iforgot.apple.com and reset it.
    If you can't do either of those, you call Apple and speak to someone in account security.

  • Problems copying iTunes folder to an external hard drive - "The operation can't be completed because the item FILE NAME is in use"

    Hi,
    I have been trying to back up my iTunes folder from my MacBook hard drive over to a new LaCie external hard drive.  However, whenever I try to do it at some point during the copying I keep getting the warning "The operation can’t be completed because the item FILE NAME is in use".  Each time I have tried it, it is always a different file name that comes up and at different points of the copying.  Following the warning, the copying stops and cannot be restarted.
    I tried copying the iTunes folder to another Lacie external hard drive that I have, and it worked fine so I am guessing that it maybe something wrong with the hard drive.
    I've been trying various approaches all day and can't seem to get anywhere with it - all very frustrating, so any help would be much appreciated!
    Thanks.

    If you don't have other backup data on it, reformatting external drive could solve the problem.

  • Want to Completely Start Over

    Hi,
    This is my first post here. I searched around and couldn't find an exact answer.
    I use Windows XP. I got an iPhone about 2 months ago, and before that I had never used iTunes before.
    I'm a musician and a music lover, so I'm always wanting to transfer music to and from my iPhone. When I first got my phone, I downloaded iTunes and proceeded to create a huge clusterf*ck. It was transferring every single audio file on my computer to my phone, which I do not want to happen.
    I must say that, so far, I've found iTunes incredibly non-intuitive and incredibly confusing.
    Anyway, what I would like to do is completely start over if possible. And I'm not just talking about uninstalling and re-installing iTunes. (I've already done that probably 5 or 6 times for various reasons.)
    I mean that I want to completely restore my iPhone to its factory settings and start completely over with iTunes as if I'd never used it before.
    My biggest complaint is that it's a total, f*cking mess. It searched my entire computer for audio files, and so everything (little sketch recordings of song ideas, etc.) on my PC is showing up in iTunes, which I do not want. I only want the files that are in my "My Music" folder to show up, because those files are neatly organized into folders of albums, etc. As it is now, I have this mess of 283 items in the "song" category in iTunes, and most of them are not songs---they're just scratch recordings or whatever (things I only want on my computer).
    So ... I know there's a way to bring the iPhone back to factory settings. But is there a way to do this with iTunes? I remember that the first time I installed it, it asked me some things like where I wanted to look for audio files and things like that. But now when I reinstall it, it doesn't do that anymore.
    I really hate the iTunes interface, and I've tried several other alternatives. Sharepod seemed perfect, because I would just love a simple drag/drop interface like that. But unfortunately, it won't work properly for me. It won't recognize my photos, my purchased songs, or my voice memos. And it won't work when I try to copy a song from the PC to my phone.
    And, of course, iTunes won't let you copy a song from the phone to your computer (does anyone know why?).
    I just want a way to do both of those things in an easy fashion.
    For the record, here are the alternatives I've tried, and none of them have worked completely for one reason or another:
    Sharepod
    Copytrans Manager (this works well, but it won't let you copy songs from the phone to the computer)
    iFunbox (worked great for me on everything except music)
    Is there a way to completely restart on iTunes as well as my iPhone? If I do this, will I lose the apps I've purchased? Or are they always available to me now from the app store to redownload?
    I know this is much more of a ramble than a question, but I'm so frustrated at this point.

    No one has any ideas on this?
    Thanks

  • I am a new user of iTunes and want to download music.   The instructions are:  1. Find the item you want  2. Click the button to download.   My problem is that I can not find a download button - what does it look like please?

    I am a new uses of iTunes and want to download music.   The instructions say:
    1.  Find the item you want
    2.  Click the button to download
    My problem is that I can't find a download button to click.   Where does it appear please?

    Thank you a million times over.   I've literally spent hours trying to solve this and I think those responsible for compiling the 'Help' notes for iTunes would be well advised to make this point clear in the downloading instructions.

  • Problem with copying to external drives 10.8.3 "the operation can't be completed because an item with the name .ds_store exists"

    After upgrading from 10.7.5 to 10.8.3 I cannot copy certain folders to any external drive. the operation can't be completed because an item with the name .ds_store exists. I have seen this problem in discussions for many years with no real solution. Does anyone have a resolution? Please help. This is very frustrating as I work in two locations and copy folders back in forth all the time.

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

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