Problem configurationing Agents for sending email

Hi,
Do you know how can I configurate option for add email recipients, so that I can type an email address and send agent by email ?
Nowadays the option: "add email recipients" is only enable for user administrator and I need enable for another users.
I will appreciate your help
Thanks

hmm
without creating user... I would suggest to change your email address to others for a ibot and revert it back when you are done.
If not create dummy users and set profiles and use.
If helps mark

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