Problem connecting C3-01 to OVI Suite via USB

I can't seem to successfully connect my C3-01 to the OVI Suite via USB.
The PC (running Vista) sees the device, but OVI Suite keeps complaining that I need to change the USB mode on the device to OVI Suite, although that's how I set it. OVI Suite also doesn't show the device under the update section. Does work when using Bluetooth though.
Any ideas what may be the issue with the USB connection?
Thanks!

I just bought Nokia C3-01 over the weekend and I have the newest version of OVI suit and I connect mobile and pc with USB cable click sync and nothing happens my mobile is still without pics and videos and music I'm trying to uplod on the phone?????
Sometimes it writes some contentn was not synced properly error code:80043bee and other times it says sync ok but nothing happens...no pics or video were transfered??
What's wrong??

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I had a tough time in getting the Nokia N8 in sync with the latest Nokia PC Suite which will recognise the N8 (version 7.1.40.9) together with the Nokia Ovi Suite through bluetooth. It was a nightmare! I don't use to have any troubles in connecting any Nokia phones via bluetooth but I do have a problem with the N8.
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(3) Enable bluetooth on your N8 and then right click on the bluetooth devices icon at the bottom right of your laptop.
(4) Once you have right clicked on the bluetooth devices icon, select 'add devices'.
(5) Follow the prompts on your N8 and also on your laptop/pc.
(6) Please make sure that your N8's bluetooth is on 'discoverable'. Otherwise your laptop/pc will not be able to pick up the signal.
(7) Follow the instructions given and then reboot your laptop/pc.
After that, you would need to fire up your PC Suite or Ovi Suite but not both at the same time. Use PC Suite to sync your contacts/messages/calenders while use the Ovi Suite to install and update your map on your Nokia devices.
Good luck!
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Pls help. I'm able to connect my N8 to my laptop's win7 home premium but not to OVI suite or PC Suite.
They get connected with N8 over cable but not over bluetooth. PC Suite says "Can not authenticate the phone" and ovi suite keeps checking the "Phone's bluetooth capabilities".
Kindly help.
Wish#1: MP3 Tag Editor capable of editing ratings.
Wish#2: Android type Video player, highly efficient player capable of playing all formats.
Wish#3: Without Google Maps (and products), no gadget is worth keeping.

Problem while trying to install OVI suite

Hi, guys! How you doing? I've got a problem while trying to install OVI Suite: I'm getting a warning signal that says "Something got wrong - Nokia Ovi Suite installations require that PC Connectivity solution 7.0.0.0 or a later version to be already installed before continuing installation" and I can't install after that. I've been searching at Google, but I have found nothing. Hope you can help me. Thanks in advance.
Attachments:
error.png ‏7 KB

Many thanks : I had been directed to this file already, but it was the french version, with many translation mistakes that made it unusable. Much clearer in english.
I have
Again the tab problem !
Message Edité par chilly charly le 12-06-2005 02:45 PM
Chilly Charly (aka CC)
E-List Master - Kudos glutton - Press the yellow button on the left...

Problem using PC Suite via USB

I have a problem accessing my Nokia phone (E50) with PC Suite via USB, but since I pruchased it earlier on though, it never had this problem. My phone's connection settings via USB has been modified to let the phone be connected thru "PC Suite", and I have the USB wire that came with the phone. I had access to the contents of my phone just fine, until this week.
The problem is that the phone does connect, but my PC doesn't read any phone from the connection. I tried connecting the phone with four different USB sockets available, but no result. I tried reconnecting the phone with the USB wire, but it was futile.
Honestly, I do not know if the problem is from my phone or from the computer. My cousin, after all, came over for a slumber party during the weekend, and he visited websites that might have badware. [My computer restarts when I choose "Shut Down", it's working slowly at times, and it restarts if I bother downloading anything.] If anyone has an idea how I could resolve this connectivity problem, I'd most appreciate it.

Where this wonderfull place is located? I could not find out yet!
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I've moved from Nokia PC Suite 7.1 to Nokia Ovi Suite 2.0 Beta and can not connect to the Internet with my phone, everytime I try to connect by going to Tools/Connect to Internet it says I want to select my home operator from a list, then I select New Zealand as my home country and Vodafone NZ as my operator and when I connect it says Nokia Ovi Suite could not connect your computer to internet via vodafone NZ, is this possible? or should I go back to Nokia PC Suite 7.1 where it worked ok or at least worked?

Hi,
First of all its great you have tried to use Nokia OVI Suite 2.0, which is still in beta as you are aware, for time being, my suggestion to you is you can use Nokia PC suite 7.1 till Nokia OVI Suite 2.0 graduates from beta labs, once its live, you can use Nokia Ovi Suite 2.0 Because NOS 2.0 is in BETA, you cann't expect it could do everything ....

Unable to connect Nokia X6 to Ovi Suite

I have installed Nokia Ovi Suite on my pc (Windows 7) but when I try to connect my Nokia X6 I keep getting this message
Device Driver software was not successfully installed
Please consult with your device manufacturer for assistance getting this device installed.
MTP USB Device - failed
I have tried uninstalling / reinstalling Ovi Suite but no joy. Annoying thing is that I can connect to Ovi Suite on the netbook ok but not the new all singing all dancing main pc!
Would appreciate any help with this as I am unable to connect my phone to Ovi Suite - thanks

Uninstall Nokia Connectivity Cable driver thru' Windows Control Panel and reboot both PC and Phone.. Then connect again and wait for the Drivers to install. Make sure the PC is connected to internet to enable download of the latest drivers if required...

Ovi Suite + 5230 USB not working

Preamble:
I recently connected my Nokia 5230 mobile phone to my PC via USB connection and loaded up Ovi Suite (2.2.1.23). Everything worked lovely. But alas! Both an Ovi suite update was available, as well as a update for the phone itself! So I downloaded the latest version of Ovi Suite (3.0.0.284).
Unfortunately, now Ovi Suite does not detect when I select "PC Suite" USB mode (selected on the phone screen). This essentially makes Ovi Suite useless.
So I followed some advice on other discussion pages (more on that later) and reinstalled the Ovi Suite. The problem persisted.
Here are some pictures to help you understand my problem:
http://i.imgur.com/5IknF.jpg
The computer is able detect the phone is connected via USB. I can even browse the contents of the phone memory and memory card. Upon detecting the connected phone, and me pressing 'PC Suite' on the phone screen, it will show this:
http://i.imgur.com/lV0rs.jpg
I cannot progress past this screen. The Ovi Suite simply does not recognise that I've selected that option on the phone.
Defense:
I know what your thinking. "Just another USB thread". Well, I did in fact read plenty of threads on this forum before posting, and have spent the last few hours uninstalling and reinstalling Ovi Suite and drivers in various ways (as suggested in those threads), with no success.
The following is a list of forum threads which I have read and tried all the solutions found in each, and I have copied the solutions (which appear to have worked for other people), for your convenience:
/t5/Nokia-Ovi-Suite/Ovi-Suite-PC-Suite-USB-Connection-Problem/td-p/682828
Solutions which did not work for me:
Could you please follow these steps and check?
1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
4. Click on the ‘Change’ button on top toolbar.
5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
6. Restart the computer if prompted.
7. Now connect your phone to the PC. Driver installation should complete and PC suite (hopefully) should detect your mobile properly now.
1. Uninstall all nokia related applications like Ovisuite, pc suite, connectivity cable driver,pc connectivity solutions, nokia software updater etc. from ur PC.
2. Restart your PC
3. Now download and install the recent ovisuite from http://www.ovi.com/suite
4. After installation, disconnect/disable your internet connection (this will make sure that the PC use the drivers which comes with ovisuite and prevent the PC from downloading any new drivers from internet) and then connect your mobile and wait for drivers and support software installation.
5. After drivers installation you can connect your mobile to ovisuite from ovisuite screen.
/t5/Nokia-Ovi-Suite/Can-t-connect-to-Nokia-Ovi-Suite-on-Nokia-6700/m-p/757938#M5623
Solution which did not work for me:
Hi GannonC,
Uninstall the following Programs, if any, from Control Panel -> Programs and Features or Add or Remove Programs.
Nokia Connectivity Cable Driver
Nokia Ovi Suite
PC Connectivity Solution
Later download and install the latest OVi Suite from the following location.
http://www.ovi.com/suite
After OVi Suite installation, restart your PC, disconnect your internet from PC and connect your mobile to the PC. This is to prevent the PC searching for a new drivers from internet. OVi suite has all the required drivers for all the nokia phones available in market.
Once all the required drivers are installed automatically, you try connecting the mobile by selecting 'Connect your device' from the bottom left on the OVi suite screen. You should be able to connect your device now.
After connecting you can go ahead and update your maps/ download new country maps.
NOTE: before updating your maps/ download new country maps, you should have used your maps in you mobile atleast once.
Hope this will resolve your issue.
You can connect back your internet anytime after the drivers installation.
/t5/Nokia-Ovi-Suite/OVI-suite-not-reconizing-the-OVI-suite-USB-mode-N8/m-p/809893#M7107
Solution which did not work for me:
Hi,
Please check the suggestions below:
Select Ovi Suite via Tools -> Options -> My device -> Remove this device.
Once you add the device back to Ovi Suite, Select tools -> Add device, reconfigure the Sync -> Option - device sync settings and sync again.
If it does not help:
Go to
Control Panel--> Right click and Programs and Features or add/remove programs "Repair" Nokia Ovi Suite.
Go to
Control Panel--> Programs and Features or add/remove programs - > Right click and "Repair" Nokia Connectivity cable driver & PC Connectivity solution.
If it does not help:
Uninstall the following Programs,from Control Panel -> Programs and Features or Add or Remove Programs.
Nokia Connectivity Cable Driver
Nokia Ovi Suite
PC Connectivity Solution
Later download and install the latest OVi Suite from the Nokia.com/support.
After OVi Suite installation, restart your PC, disconnect your internet from PC and connect your mobile to the PC. This is to prevent the PC searching for a new drivers from internet. OVi suite has all the required drivers for all the nokia phones available in market.
Once all the required drivers are installed automatically, you try connecting the mobile by selecting
'Connect your device' from the bottom left on the OVi suite screen. You should be able to connect your device now.
Br
Mahyav
/t5/Nokia-Ovi-Suite/E5-Ovi-Suite-keeps-telling-me-that-my-device-isn-t-in-PC-suite/m-p/856573#M7752
Solution which did not work for me:
Maarten, I had the same issue and it started after I updated Ovi Suite as well as my device software. I found this in another thread and thought it might help you. I just uninstalled the 3 items and downloaded and installed as prescribed by going to nokia.com/support and downloading and reinstalling Ovi Suite.... Merry Christmas
Re: OVI suite not reconizing the 'OVI suite USB mode 22-Nov-2010 11:36 AM
***** Select Ovi Suite via Tools -> Options -> My device -> Remove this device.
Once you add the device back to Ovi Suite, Select tools -> Add device,
reconfigure the Sync -> Option - device sync settings and sync again.
*****If it does not help:
Go to
Control Panel--> Right click and Programs and Features or add/remove programs
"Repair" Nokia Ovi Suite.
Go to
Control Panel--> Programs and Features or add/remove programs - > Right click
and "Repair" Nokia Connectivity cable driver & PC Connectivity solution.
***** If it does not help:
Uninstall the following Programs,from Control Panel -> Programs and Features or
Add or Remove Programs.
Nokia Connectivity Cable Driver
Nokia Ovi Suite
PC Connectivity Solution
Later download and install the latest OVi Suite from the Nokia.com/support.
After OVi Suite installation, restart your PC, disconnect your internet from PC and
connect your mobile to the PC. This is to prevent the PC searching for a new drivers
from internet. OVi suite has all the required drivers for all the nokia phones available
in market.
Once all the required drivers are installed automatically, you try connecting the mobile
by selecting
'Connect your device' from the bottom left on the OVi suite screen. You should be able
to connect your device now.
/t5/Nokia-Ovi-Suite/not-recognizing-USB-mode-on-E73/m-p/780655#M6383
Solution which did not work for me (simmilar to above):
frauk:
I found this on the Europe forum and it worked for me--finally!
From /t5/Nseries-and-S60-Smartphones/Synchronisation-error-code-8393f010/m-p/734155/highlight/true#M21944...
Click Start
Click Control Panel
Click Programs and Features or Add/remove Programs
Choose Nokia Nokia Cable Connectivity then Change and repair
Do the same for PC Connectivity Solution - Change then repair
Reboot computer
After re-starting the computer, I also followed this portion of a suggestion from another post (don't know if it made a difference or not):
"connected the device, waited till all the drivers were loaded.
Then launched Ovi suite"
(From /t5/Nokia-Ovi-Suite/E52-Sync-Error-8393f010-838c03ee/m-p/740481)
Ovi Suite then recognized my device and the sync appears to have gone smoothly. I hope it works for you too! It's ridiculous that it causes so many problems though--I've wasted many hours on something that should have installed correctly the first time.
Other threads with this problem, which I came across that mention the same problem with various other phones:
/t5/Nokia-Ovi-Suite/5230-won-t-establish-USB-connection-with-Ovi-Suite/td-p/824037
/t5/Nokia-Ovi-Suite/OVI-Suite-2-2-0-245-problem-recognizing-Nokia-device/m-p/719958#M4079
More data:
Now that I have shared a detailed description of my failings with you, here is some information about my phone and the Ovi suite:
Phone information (Keypad: *#0000#):
Software version
V 20.0.005
Software version date
23-03-2010
Custom version
20.0.005.C02.01
Custom version date
23-03-2010
Language set
19
Model
5230
Type
RM-588
Latest update
Not needed (<-- is this another bug Nokia? The phone regularly informs me that a update is available...)
Ovi Suite System information:
Nokia Ovi Suite 3.0.0.284
PC Connectivity Solution 10.50.2.0
Connectivity Cable Driver 7.1.36.0
Nokia Ovi Suite Software Updater 2010.44.0.60888
Maps Service API 4.0.24.1
Nokia mPlatform 2.7.44
Ovi Desktop Sync Engine 1.4.1.42
Operating system:
Microsoft Windows Vista 64-bit Edition, Service Pack 2
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.6001.18999
- Mozilla Firefox 3.6.13 (Default browser)
Detected Bluetooth stacks:
- Microsoft (Version: 6.0.6000, Build: 16386), In use.
Detected USB drivers:
- Default Hub Driver for USB 6.0.6002.18005
- USB Modem Driver 6.0.6002.18005
- EHCI eUSB Miniport Driver 6.0.6002.18005
Additional information:
Windows Vista Home Premium SP2 64-bit (with all updates installed)
I have no problems with USB or drivers with another components
Zship's revelations:
So this is not really a problem for me. I have the working, older (2.2.1.23) version of Ovi Suite installed on my netbook, and sure enough, it works fine, I just tried it. I wont be updating Ovi Suite on it though. I also could probably just download the update via 3.5G using just the phone itself, but the problem remains that a simple software update has caused a critical connectivity problem between your software and hardware. Given that many Nokia customers would have less technical know-how than say, myself or anyone else on this forum, this problem is a quite likely a huge inconvenience to them, they probably wouldn't visit these discussions and spend 5 hours reinstalling software like I just did, and they surely would be thinking twice before purchasing another Nokia device in the future.
tl;dr - Nokia recommended update breaks connectivity between software and device, various attempts to fix seemingly simple problem don't work.
Solved!
Go to Solution.

SAME PROBLEM. And none of the many suggested solutions has worked for me yet. I want to thank all on this thread (and many others) for their help. I've learned a lot but I haven't gotten to the bottom of it. I think maybe Nokia needs to ... uh ... bloody well BOTHER TO FIX THIS ISSUE themselves, maybe. Like, cuz they're PAID FOR IT and I'M NOT. Harrumph.
I run Windows XP, and was on Media Player 11, but have rolled back to 9 and 10. I have a Nokia E 72. I have all the latest Nokia cable-drivers, PC Suite, OVI Suite, Connectivity software, etc.. The symptoms are as follows: when I plug in the phone by USB cable, the laptop won't recognize it. It says "USB device faulty" or "failed to load properly" and refuses to get the hardware into its brain. The Device Manager shows only a "Unknown Device" which I cannot install drivers onto. Taking the extra media-card out of the phone doesn't make any difference -- nothing I've done will make the computer recognize the main (built-in) card in the phone. I can't browse to it via any sort of populate / repopulate disk drive, or any other method of connecting it.
As I understand it, this is some conflict with the phone and the new concept of MTP. Media Transfer Protocol confuses the computer, causing it to kind-of think that the phone is kind-of a media player, when in fact it's a whole lot more. So, the "parent" doesn't get loaded, then the rest of the phone doesn't get loaded, then it kind-of tries to load some MTP but fails, etc.. If I could browse to the phone through a non-Nokia connection I'd be happy to do so in order to implement any of a number of the suggestions above. But I can't get the computer to recognize the phone when the phone is plugged in by USB, regardless of all the solutions above.
The problem began a few days ago. It just up and wouldn't recognize the phone. I hadn't installed any updates that I knew of on either item, but it's possible that my memory is faulty and a newer version of this or that snuck in there and screwed it all up. I have tried a serious roll-back to a Restore Point about six weeks old, but that didn't solve the problem. This suggests to me that the problem is phone-resident, since the rollback was to a computer-based Restore Point and I don't have phone rollback capability.
This seriously hampers me. PC Suite, OVI, and some future version of Nokia Suite, will all be useless to me unless Nokia accomplishes the stunning act of supporting their software. I won't hold my breath. Just in general, you'd think that plug-and-play of a phone into your computer would be a lot simpler. Just take the cord -- stick it in the phone; stick it in the computer -- and shazam, you're plugged in. But NOOOOOO we're on NOOOOOOKIA ... Now I know why Microsoft wanted to buy them so badly. They knew they'd all get along and have the same assumptions about software -- that it doesn't really matter whether it works reliably on a user's computer at his home, as long as it works in theory on some programmer's ideal personal computer in Seattle once in a rare while. Nokia? Meet Microsoft. Microsoft? You and Nokia will get along juuuust fiiiine ...

HT4235 my iphone 4 wont connect to my laptop (windows 8) via usb but it will however register that it is there via 'photos' im not using the cable that came with my phone, does that affect the connection? i just want it to connect to my itunes again!!!

my iphone 4 wont connect to my laptop (windows 8) via usb but it will however register that it is there via 'photos' im not using the cable that came with my phone, does that affect the connection?
i just want it to connect to my itunes again!!!
Thank you to anyone and everyone that manages to help!

Hello webster995,
Thank you for the details of the issue you are experiencing with your iPhone not appearing in iTunes. I recommend following the steps in the article below to troubleshoot the issue you described:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M.

When i connect my ipad to my computer via usb, the latest version of itunes states that the mobile version cannot be started because of an unknown error

i have just downloaded and installed the latest version of itunes. Now when i connect my ipad to my computer via USB, itunes states that the apple mobile device service cannot be started because of an unknown error (1058). The connection worked fine with the previous version of itunes.

so then i tried intsalling a stand alone if apple mobile device support (amds) but still it doesnt work
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I have a Free Agent external backup hard drive connected to my iMac Intel desktop via USB. Why do I get an error message, from time to time, upon startup stating: "disk was disconnected improperly, always eject disk before disconnecting"?

I have a Free Agent external backup hard drive connected to my iMac Intel desktop via USB, I never unplug it. Why do I get an error message, from time to time, upon startup stating, "Disk was disconnected improperly. Always eject disk before disconnecting."?

I never unplug the external harddrive, and the error message comes up only occassionaly upon startup. Maybe the USB connection gets disrupted enough to cause the computer to see it as disconnected and then reconnected while the iMac is powered.

N8 will not connect to ovi suite via bluetooth (as...

my N8 will not connect to my notebook (asus n53sv with win7 home premium x64) via bluetooth using either pc suite or ovi suite but will pair directly to my notebook. both ovi suite and pc suite attempt to connect to the N8, but cannot authorise the connection. is there a solution available?

The iPhone 3G does not support this. Only the 3GS and up support internet tethering via Bluetooth.

Every time my phone connects to ovi suite via blue...

I have a 5800 XpressMusic with software version 51.2.007. I am using Ovi suite version 3.1.1.90 on windows 7. every time my phone connects to ovi suite and automatically syncs, 2 "bluetooth messages" are recieved (just like when I send a picture to the phone via bluetooth).when I attempt to open the message, an error message shows up on the phone that says "Messaging: feature not supported".
This seems to happen just after contacts are synched, and began happening with the latest update to Ovi Suite.
I would prefer to not have to delete these messages constantly.

Hi All,
For assistance about any unresolved concerns or complaints about your device, we highly recommend that you use the "Contact Us" link at your local Nokia website or get in touch with your local Nokia Careline.
Kind regards,

Connect Nokia E50 to OVI Suite on Win7 via Bluetoo...

Hello,
i want to establish a connection with OVI Suite to my E50 phone.
The wizard is recognising the phone but will get stuck after some minutes while checking the connection.
The windows hardware manager is only showing the standard bluetooth modem and several unknown devices (see screenshot).
Please advise me what to do.
OS: Windows 7 Pro
Phone: Nokia E50
Software: OVI Suite (newest update from E50 page)
Cheers,
Hannes
Attachments:
Nokia E50 Bluetooth Windows7.JPG ‏68 KB

Thank you for your feedback.
Could you please provide more information on this?
1. System and device Information
2. Logs
Here are the instructions for attaching log files:
- Open Nokia Ovi Suite 3.0.0.284
- Enable log gathering by double-clicking the enable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start enabling the logs when prompted by the dialogue
- Click the button to confirm the "Logs are enabled" dialogue
- Exit Nokia Ovi Suite from File - Exit. This is mandatory! Closing NOS to system tray is not enough!
- Open Nokia Ovi Suite again
- Try to reproduce the error you are reporting
- If the error still exists, double click the collect_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start collecting the logs when prompted by the dialogue
- Click the button to confirm the "Logs collect & zip finished" dialogue
- Attach the NOS2_logs.zip file in C:\Temp\NOS2 folder and screenshots in the error reporting form
- Go to your %TEMP% folder, which can be found by entering %TEMP% to the Windows Explorer's address bar. Then search debug_log_date.txt in this folder, where date is the current date (or choose the latest one) and attach also this file in the error reporting form. The exact %TEMP% folder paths are:
In XP: C:\Documents and settings\your_username\LocalSettings\Temp\
In Vista and Windows 7: C:\Users\your_username\AppData\Local\Temp\
- Disable log gathering by double-clicking the disable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start disabling the logs when prompted by the dialogue
- Click the button to confirm the "Logs are disabled" dialogue
You can send these log files, system information details to [email protected] mailbox

Connecting N95 to ovi suite using usb cable

I have just upgraded to windows 7. I installed pc suite and ovi suite just like i had before on windows XP. However when i try connecting using ovi suite and choosing the option of pc suite on the phone when connecting the usb cable i keep, ovi gives me the message "Please wait while USB drivers are installed on your computer" and stays in this state like for ever. I didn't have this problem before when using windows XP. Please help me
Attachments:
ovi_n95.jpg ‏302 KB

I've had similar problems, but wait for the drivers to install, also sometimes my phone won't connect straight away, pulling the usb cable out of the phone and pushing it back in again quite quickly usually gets the connection to work ok !
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Problem connecting C3-01 to OVI Suite via USB

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