Problem connecting Huawei E303 Mobile Broadband Dongle to MBP 2012
I have just purchased the Huawei E303 USB Stick for my mobile broadband from Singapore's StarHub. According to the instruction sheet, the laptop should detect the USB automatically and the mobile broadband should install itself automatically. My MBP 2012 does not detect the USB drive so I can't install the mobile broadband. My MBP run Mountain Lion 10.8.2. Does anyone have the same problem? Do you think it's the problem with Huawei or Apple? I have seen many forum posts on this issue but no one seems to offer definite solutions.
Just my personal experience : I just installed a E303 on my MacBookPro Retina 15" running 10.8.2.
All went smoothly (took a bit of time) for the first time.
I unplugged the modem and pluged it back a few minutes later, and the modem doesn't show anymore, and is not recognized by the previously installed software. LED status show booting.
Then I tried on a recent macbook Air 13", 10.8.2 as well. modem is not seen either.
This link may help as well :
http://forums.macrumors.com/showthread.php?t=1458137
Jean-David
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Orange Huawei E160E Mobile Broadband Dongle - NOT WORKING NOW!
Well as you can see from the title - i've just upgraded to Snow Leopard over the weekend - and love the 16GB of harddrive space I got back, however I came you use my Orange Huawei E160E Mobile Broadband USB Modem 'Dongle' and it doesn't work.
25 mins on the phone to Orange Tech Support, and they tell me 'sorry we can't do anymore' & 'thats what you get for being on the cutting edge of technology'!!!
Apple Care told me to install Rosetta - and still NO good!
Any ideas?Hi
Thanks for the advice above. Initially cleaned off original app
I removed the software application from Mac HD/Applications/Orange Mobile Partner
The kernel extension located at Mac HD/System/Library/Extensions/HuaweiDataCardDriver.kext
The modem script located at Mac HD/Library/Modem Scripts/HUAWEI Mobile Connect – 3G Modem
Then dragged the Orange MobilePartner file to the HD, selected 'Show Package Contents' and followed the advice above opening the .mpkg.
Was about to try and return the dongle, but now after several tests, am sure it works
Another Apple Discussion Board success -
I bought a new MacBook Pro (Mac Os 10.8.4) when conecting my mobile broadband dongle (Huawei E122) the computer does not read it at all. I do not have problems when connecting it to my former computer (PC) and a Mac from last year. Any suggestions?
Thanks,
Yes, I did that. They have uppgrades for the dongles, but just untill Mac Os 10.7. Their solution is to buy a new modem from them or getting one for free if I sign a contract for 24 months! So, i think from that side not very helpful.
It is just that I do not want to buy a new modem, when it works in quite recent computers and after having spent money in the new Mac.
But thank you for your reply! -
USB mobile broadband dongle randomly disconnects
This is really driving me mad. I had to get a USB dongle for my net connection because I couldn't afford a wired net connection, and after spending hours on the phone trying to get the tech support people to tell me what details I could enter into NetworkManager so I could use it as they don't publish a non-proprietary-software guide on their site, I finally managed to get it to work.
Asides from the connection being crap (I live in a small country town so even ordinary mobile phones get < 3 bars), I've found that the device disconnects for no apparent reason, like it just shuts down. NetworkManager can't reboot it, unplugging it and plugging it in again doesn't fix it, and it seems the only solution is to reboot my computer (just like Windows huh). I've read somewhere that Huawei devices are supposed to be flipped to their modem state for them to work properly, but I'm not entirely sure how to do this, and don't really want to risk borking the device as it's the only net connection I've got for the time being.
Where should I look to find debug information from the device and how to stop it from disabling itself after several hours? And are the usb_modeswitch and similar programs safe, i.e. are they likely to work as expected without totally messing up the device?I hope you have solved this problem by now but just in case here is my experience:-
I have had this problem with on 2 different linux and windows machines. In my case it turned out to be a mechanical problem. The USB sockets are very unreliable and for some reason particularly so with USB mobile broadband dongles. In the first case the machine had front usb ports. When the dongle was plugged into the front ports the connection was very unreliable and when plugged directly to the motherboard ports at the rear there was no problem.
In the second case I was using a long usb cable as the signal strength at the PC was too weak for broadband connection. In this case the connection to the usb socket at the end of the cable was very loose so the internet connection would dropout for no apparent reason and as with your experience I would have to reboot to get it going again. This was an expensive usb cable too, so price was no guide to reliability. -
Huawei E173 mobile broadband modem install - lost access to Internet
A few days ago I purchased the Huawei E173 mobile broadband USB modem ("Internet Stick") with SIMcard from Tchibo; they use the 3G+ network (HSPA/UMTS) from O2 in Germany. I installed the modem with its "Mobile Partner" GUI in WinXP/SP3 on my Asus EeePC 1001R netbook and in WinXP/SP3 on a Dell Inspiron 6400 laptop and also installed the modem in Arch on the Dell laptop.
For the Arch install I followed the section "Easy Install using Network Manager" in the Archwiki "Huawei E220"; that was all that was needed, using NetworkManager, modemmanager and the Gnome network-manager-applet (nm-applet).
All went well: I successively and successfully used the modem and got on the net in WinXP on the netbook, then on WinXP on the laptop and finally in Arch on the laptop. Then I tried to use it again in WinXP on the Asus netbook: no access to the Internet. Tried it again in Arch: no access. Tried it again in WinXP on the Dell: no access.
The symptoms were the same in all three cases: when the stick was inserted, the OS recognized it, it asked for and accepted the SIMcard PIN#, established a link with the ISP access point - with excellent signal strength -, I was given an IP address in the 10.xx.xx.xx range, and according to the stick's LED, the connection alternated between being on an UMTS and HSPA net. But no Internet access, neither in Firefox nor Chromium nor Opera, with and without firewalls or system proxies! I was able to ping my own IP address but not the IP addresses of the standard gateway, DHCP server, and DNS servers, and some of these addresses were peculiar (I can provide more info on that). And no luck pinging Google or Amazon, either with their hostnames or IP addresses.
A support call to Tchibo confirmed that there was no O2 net service outage in my area, that signal coverage ought to be excellent in my area, incl. for an HSPA connection, that my new account was active and in good order, there was no block on it and there was plenty of high-speed data capacity left in it.
So I exchanged the stick. So far I've installed the new stick/SIMcard only in WinXP on the Asus netbook, with new cellphone # and PIN. And everything is fine again; I'm back on the internet.
I don't want to be confined to browsing in Windows; Arch is where I do all my work and that's where I want to access the Internet as well. But for nothing in the world do I want to go again through the ordeal of being completely locked out of the Internet and trying to troubleshoot this problem without access to it. But I'm leery of using the new stick in Arch again and again experiencing the same lockout; I need to know what the cause of this problem was.
I see several possibilities:
1. Hardware failure of the first Huawei stick.
2. Some network config setting might have gotten corrupted in going through two Windows and then the Linux install.
3. Some account or network settings on the ISP side might have gotten corrupted.
Re 1: Seems highly unlikely to me; the stick I returned worked flawlessly for 24 hrs. and is probably still perfectly all right.
Re 2: Are such config settings stored on the SIM chip or elsewhere in the data storage section of the stick, so that they an incompatible setting might be carried over from one OS or install to another?
Re 3: Tchibo already seem to have gotten confused over the uses of the stick in my two Windows installs. When I installed it in WinXP on the Dell (after having installed it in WinXP on the Asus netbook), the data volume counter was reset, and they again started counting KB's from zero in the Dell WinXP install, but kept track of usage from the Asus install separately, in spite of the fact that there was only one account with them, and account identifiers such as cellphone # and SIMcard PIN# were identical in the two cases. Further, they don't officially support Linux; perhaps their software got totally confused by the usage coming from NetManager in Linux. But one would think that this stick would be completely portable from machine to machine and from OS to OS, just like a USB WLAN adapter.
Any thoughts about the cause of these problems, whether they might reoccur if I use the new stick in Arch, and how I can get around them?orschiro wrote:
Sorry that I didn't read through your whole bunch of text but you may consider trying the sakis3g all in one script.
https://wiki.archlinux.org/index.php/US … em#sakis3g
Regards
Thanks for the tip. I'm very leery though of trying to use the new stick in Linux until I know exactly what caused the problem before because with the first stick it was after I'd used it in Linux (just once) that I lost internet connectivity in all three systems. If that happens again, I'd be in the same hole as before: trying to troubleshoot a potentially complicated networking problem without access to the Internet. Short of an expensive call to customer support of doubtful outcome that could cost me the price of the stick (not toll-free; costs 0.42 EUR/min), the only way out then may be to return the stick again and again set up a new account. I doubt, they will go along with that.
Setting up the stick in Arch was actually the easiest thing. After I'd installed networkmanager, modemmanager, nm-applet and some other bits (such as mobile-broadband-provider-info), it was all plug-and-play, and with these bits of software Arch automatically set up a mobile broadband connection to the ISP's server and I had an excellent Internet connection. Only after I went back into WinXP, did I lose all Internet connectivity in all three systems, even though I still got a good link to the AP (persistent misconfiguration of GW, route, subnet mask, etc?). -
Is it possible to upgrade to usb2.0 on my old nx9005 so i can run a mobile broadband dongle
i have an old compaq nx9005 laptop and would like to run a mobile broadband dongle. is it possible to upgrade to usb2.0? i,m running windows xp and have service pack 2.
many thanks
twidge57
This question was solved.
View Solution.Hi,
Unfortunately this is not very simple BUT you can use PCMCIA and 32-bit Cardbus slot and buy something like this for your machine:
http://www.amazon.co.uk/Nisis-PCMCIA-USB-2-0-Card/dp/B00027YIJK
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
BT Mobile Broadband dongle needs reactivating?
Hi guys -
I think my BT Mobile Broadband USB dongle may have been dormant for too long, I think I may need you to re-activate my SIM/phone number.
It's been at least six months since I used it last.
I get the following error message in the BT Connection manager: "31064 Failed to connect to an operator".
I've also just added £10 data bundle, so I'm in credit...it's not showing as active on the a/c yet, but it shows up as billed.
I have the latest connection manager, which I assume include the latest drivers for the device (MF636). I've also got the right PIN number (set previously).
Any ideas?
Chris
CD
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
One day, it WILL work as advertised...
Solved!
Go to Solution.This is essentially a customer to customer forum and posts do not necessarily get the attention of anyone from BT.
Your service is no longer available for sale but the fact that you been able to top up suggests that it is still active. Try the helpline 0800 169 0850. If you can't resolve your problem there the BT Care Team should be able to help. They are the moderators who oversee this forum; they may take a few days to respond but you will get an immediate online acknowledgement to note in case you need to follow up.
You can click the white star next to this message if you think it was helpful. -
Which mobile broadband dongle can I use for my PowerBook G4 running with OSX 10.5.8 please?
I was given an O2 dongle E173 as a gift but cannot use it as the specification is for an Intel Processor which of course the PowerBook G4 does not have!
Which dongle can I use?Hi,
If a USB mobile broadband modem for some reason cannot be used with a certain computer, a good alternative can be a mobile broadband hotspot. This is a device (with a SIM card) that works like a mobile broadband modem, and is capable of establishing a wireless base station. The wireless connection between the computer and the hotspot is normal Wi-Fi. If the computer can handle Wi-Fi, there is no need for any additional software/driver installation. Below is merely one example.
http://www.o2.co.uk/broadband/mobile-broadband/o2-pocket-hotspot
Jan -
Virgin mobile broadband dongle on Lion no longer working
I uploaded OS lion last week and since then my broadband dongle has not worked. Calls to Virgin mobile have proven fruitless and they never seem to pick up the calls and I can't seem to find any threads online about people with similar problems. The dongle still functions on a windows pc that I have from work. The dongle worked well on Snow Leopard.
Any ideas?I spnt some considerable time on the phone yesterday to both Virgin and Apple trying to resolve this problem. The guy from Virgin (who, try as I may, I found all but impossible to understand) gave up after 5 minutes when he realised (and I said it at least 5 times) that I was using Macs. not PCs, so his advice to go to Control Panel was wasted. he put me through to someone else who I cojld understand but who flatly blamed Apple.
Apple's response was fast and very efficient. Since the dongle works on a PC (which it does) and works on a pre-Lion Mac (which it does), the problem is with the Virgin softeare which is not compatible. The guy from apple pointed out that it is not Apple's responsibility to solve the problems of other hardware provides (all of whom were advised about Lion before it was released).
Virgin, in this as in so many other things, are a waste of time. I am now arranging for the dongle to be unlocked so that I can use it with Three data cards (which do work with Lion). I will be suspending my Virgin account until they resolve the issue. I will not hold my breath. -
TOSHIBA f3507g cannot connect to 3G mobile broadband ( error code 0)
This is really a strange situation. Yesterday, I installed the lastest 3GRF POWER UTILITY and 3G F3507g drivers then inserted the 3G sim, my laptop could connect to internet (HSPA) normally but today when I download and install the lastest WIRELESS MANAGER software in other to check data and send sms but now my laptop cannot connect to 3G network although laptop still find the 3G signal. I also tested to send sms to my phone and it working but connect to 3G internet is impossible. I have tried to uninstall all the 3G driver and reinstall again but it not work. When I cheking troubleshooting, it said that " the mobile broadband network connection operation failed with error 0". I am using win7 and get the 3G driver from [http://aps2.toshiba-tro.de/wlan/] . Plz help me, thank you a lot !
In DUN, I give it a try and the error says: "The PPP link control protocol was terminated" when registering to internet.
In win7 connection manager, it 's in the same problem like WIRELESSS MANAGER
In manual profile, I set the following:
- Sim: no change
- Radio: automatic
- Profile: + APN: v-internet
+ Usernameand password: blank
+ DNS: automatic
+ IP: automatic
+ Authentical Protocols: check to NON, PAP, CHAP
- Network, Connection: automatic -
Mobile Broadband dongle top-ups
MB
JMB wrote:
Transferred £10 to account which shows in payment history.
Bought £10 1GB one off bundle which has not appeared, no credit shown in account and dongle does not work because no credit.
Nearly 24 hours later and still bundle not appeared.
Had to buy some WiFi time at the hotel so not very happy about BT at the moment!
JMB wrote:
Transferred £10 to account which shows in payment history.
Bought £10 1GB one off bundle which has not appeared, no credit shown in account and dongle does not work because no credit.
Nearly 24 hours later and still bundle not appeared.
Had to buy some WiFi time at the hotel so not very happy about BT at the moment!
Then there is a problem with your account. Its the same problem that I had to start with, because the name used to first register the dongle, did not match exactly the name on my BT online account.
The bundle transaction fails, and the amount is re-credited to your account in a few days.
I had to contact the BT Care Team, who put me in touch with the mobile billing people, and the problem was sorted by simple going through the dongle registration process again, and making sure that the name matches exactly, the one shown on your mobile broadband account on MY BT.
You have to use this link http://www.bt.com/mobsignup/
Making sure that the details are correct.
You may like to try doing that process again, it fixed my problem. Then I could add a bundle, and it showed up right away.
It seems to happen when people come to the end of their initial free bundle, which they get when they purchase the dongle.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones. -
[SOLVED] Huawei E173s-1 mobile broadband dongle not working
Update: check the wiki entry at https://wiki.archlinux.org/index.php/Huawei_E173s
Hi,
My dongle works out-of-the-box in Ubuntu but I can't get it to work in Arch Linux.
I followed the instructions from this site: http://www.vivaolinux.com.br/dica/Modem … s-no-Linux
/etc/usb_modeswitch.d/12d1:1c0b
DefaultVendor=0x12d1
DefaultProduct=0x1c0b
TargetVendor=0x12d1
TargetProduct=0x1c05
CheckSuccess=20
MessageEndpoint=0x0f
MessageContent="55534243123456780000000000000011062000000100000000000000000000"
/usr/lib/udev/rules.d/40-usb_modeswitch.rules
ATTRS{idVendor}=="12d1", ATTRS{idProduct}=="1c0b", RUN+="usb_modeswitch '%b/%k'"
# usb_modeswitch -c /etc/usb_modeswitch.d/12d1:1c0b
Looking for target devices ...
No devices in target mode or class found
Looking for default devices ...
found matching product ID
adding device
Found device in default mode, class or configuration (1)
Accessing device 003 on bus 001 ...
Getting the current device configuration ...
OK, got current device configuration (1)
Using first interface: 0x00
Using endpoints 0x0f (out) and 0x8f (in)
Inquiring device details; driver will be detached ...
Looking for active driver ...
OK, driver found; name unknown, limitation of libusb1
OK, driver "unkown" detached
SCSI inquiry data (for identification)
Vendor String: HUAWEI
Model String: Mass Storage
Revision String: 2.31
USB description data (for identification)
Manufacturer: HUAWEI
Product: HUAWEI Mobile
Serial No.: not provided
Setting up communication with interface 0
Using endpoint 0x0f for message sending ...
Trying to send message 1 to endpoint 0x0f ...
OK, message successfully sent
Resetting response endpoint 0x8f
Resetting message endpoint 0x0f
Device is gone, skipping any further commands
Checking for mode switch (max. 20 times, once per second) ...
Searching for target devices ...
Searching for target devices ...
Searching for target devices ...
Searching for target devices ...
Searching for target devices ...
Searching for target devices ...
found matching product ID
adding device
Found target device, now opening
Found correct target device
Mode switch succeeded. Bye.
# modprobe usbserial vendor=0x12d1 product=0x1c0b
But when I run wvdialconf it can't find the modem:
Editing `/etc/wvdial.conf'.
Scanning your serial ports for a modem.
Sorry, no modem was detected! Is it in use by another program?
Did you configure it properly with setserial?
Please read the FAQ at [url]http://alumnit.ca/wiki/?WvDial[/url]
As a result I'm stuck with Ubuntu for the time being. ;( Any help would be very appreciated.
Edit: running sakis3g after doing the above I was able to connect but I'd still love to know how to to make it work manually with wvdial.
Last edited by jasewobble (2012-04-22 22:25:22)Hi
Thanks for the advice above. Initially cleaned off original app
I removed the software application from Mac HD/Applications/Orange Mobile Partner
The kernel extension located at Mac HD/System/Library/Extensions/HuaweiDataCardDriver.kext
The modem script located at Mac HD/Library/Modem Scripts/HUAWEI Mobile Connect – 3G Modem
Then dragged the Orange MobilePartner file to the HD, selected 'Show Package Contents' and followed the advice above opening the .mpkg.
Was about to try and return the dongle, but now after several tests, am sure it works
Another Apple Discussion Board success -
I jus puchased an airtel 3g connection in india and the software that comes bundled with the huawei E1731 modem only supports upto snow leopard. I downloaded various drivers and installed them succesfully but the modem does not get detected. i am on lion 10.7.4 and a 2012 macbook air....how do i do this....please help...
hi, i was facing this problem from past few days...solution... WE JUST HAVE TO USE A USB 2.0 HUB... this solved my problem....E1713 is not able to connect to usb 3.0 as it does with 2.0.
-
Get UK O2 USB mobile broadband dongle to work on Snow Leopard here:ther
Mobile Connect won't work on Snow Leopard, as you'll have discovered if you're looking here.
1. Insert the modem into a USB port.
2. Open the virtual CD image it makes
3. Control click (right click) the MobileConnect application
4. Select Show Package Contents
5. Open the Contents, then the Resources folders
6. Double click MobileConnect_DrvApp.pkg to run it. use this to install.
7. Double click MobileConnect_DrvApp.pkg to run it *AGAIN*
8. Open System Preferences and select the Network pane.
9. Click the + at the bottom left, unless HUAWEI mobile is already in the list. If not, slect it as the interface after pressing +.
10. Select HUAWEI mobile in the list. Set telephone number to *99# , account to o2bb and password to password
11. Click advanced (bottom right)
12. Set vendor to Other and model to HUAWEI mobile. Click OK.
Click connect and surf.
I am sure that the basic principles will work for any other provider using HUAWEI USB 3G modems.
I hope that helps. If I got something wrong, let me know!
JKBHi
To be honest this Huawei E160 device is not known to me but I goggled a little bi for devices details.
Is it this: [Huawei E160|http://www.three.co.uk/personal/mobiles_/discover.omp?CID=1215014587304&PAYG=true ]
Anyway in your case I would recommend contacting the Huawei support for some details and solution proposals:
Check [this|http://www.huawei.com/] page and choose Technical Support
Good luck -
Is it possible to connect a 3G mobile phone dongle to a non 3gi-pad?
Is it possible to connect a mobile phone 3G dongle with a U.S.B plug to a non 3G I-pad in order to access the Internet?
The iPad will connect to any phone or mifi device to use the 3G/4G network from any carrier that supports hotspot functionality.
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