Problem connecting iPod after iTunes upgrade to 6.0.1.3

After upgrade to latest iTunes when connecting my iPod it shows up as MAXTOR not the name of my iPod. When I click on MAXTOR I cannot see the songs.

well done Lorraine!
I had my digital camera plugged in to download some pictures yesterday and it defaults to the same drive letter as the iPod.
you know, i'm constantly terrified that that will happen to
b me
... not entirely sure why it tends to hit other people when it doesn't hit me (given that this is actually to do with a "feature" of windows rather than bugs on any particular system).
love, b

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IPhone Sync Problems with VISTA After iTunes Upgrade to 7.4

Upon upgrading to iTunes 7.4 I was unable to sync my Outlook calendar or contacts to the iPhone. Called Apple Support that they seemed to know nothing about this problem general problem despite all of the discussions on this and many other tech. boards.
After being told remove and reinstall iTunes and Outlook, set-up a new user account, etc... (none of which worked) I finally concluded that perhaps the .pst file being used by outlook was simply incompatible with iTunes for some reason (e.g. unsupported recurring calendar items).
SOLUTION: Create a new outlook .pst data file. Once created, open up that new file along with the defective .pst file. Then, simply change the view of calendars and contacts in your old calendar such that you can see all of the items in a list. Highlight the items you want to keep and simply click-and-drag them to the nes .pst file. This solves all of the sync. problems I had post-7.4 upgrade. It takes less than 3 minutes to complete this painless fix.
This was so annoying for me that I'd be happy to help someone complete this simple task if they need help. < Edited by Host, for your protection, no personal information please. >

Then it would appear to be an issue with your router. What router? Model? Is the firmware up to date?

Problems connecting ipod to itunes

Hi,
just bought a new ipod touch, and i downloaded the itunes from the website, itunes 7.
but it doesn't seem to want to connect to my ipod,
the message that keeps coming up is:
"this ipod cannot be used because the required software is not installed. Run the itunes installer to remove itunes, then install itunes again"
I have done this several times but i still keep getting the same problem, any ideas?

"She also told me that if that didn't work, that I should get a PCI card with USB 2.0. They have a list of recommended brands (tend to work with iPods?) here, so I ran to a local store and picked up a SIIG brand card (this exact model), and it works great."
So, because of a fault of Apple, YOU had to buy more stuff for your computer to make THEIR product work? Id see about trying to get Apple to foot the bill of that. I would have told the tech support gal, to tell her superiors to stick their Nano where it wont play again. Why is Apple not aknowledging this problem? Ive been loyal to Ipods since the old shuffle hit the shelves. It served me well until this year when it fell outta my pocket and sat through a weekend of ice and snow on our driveway. I have half a mind to return this bugged up mess and ebay me a new (well old) shuffle. This is rediculas! At least I got some songs on it once, its not completely useless...yet... I am NOT buying new USB ports for my computer when every single USB device I have works just darn fine in the ones I have on my computer now.

For Anyone Having Problems Connecting Ipod to Itunes/My Computer

I have just spent all day trying to get my new Ipod Nano sync'd.
Just attempted unplugging my Printer and other devices so that only my mouse was left. I plugged my Ipod in and it worked. So basically I don't think it likes my printer being plugged in at the same time as it.
Worth a go for anyone pulling their hair out like I was.

"She also told me that if that didn't work, that I should get a PCI card with USB 2.0. They have a list of recommended brands (tend to work with iPods?) here, so I ran to a local store and picked up a SIIG brand card (this exact model), and it works great."
So, because of a fault of Apple, YOU had to buy more stuff for your computer to make THEIR product work? Id see about trying to get Apple to foot the bill of that. I would have told the tech support gal, to tell her superiors to stick their Nano where it wont play again. Why is Apple not aknowledging this problem? Ive been loyal to Ipods since the old shuffle hit the shelves. It served me well until this year when it fell outta my pocket and sat through a weekend of ice and snow on our driveway. I have half a mind to return this bugged up mess and ebay me a new (well old) shuffle. This is rediculas! At least I got some songs on it once, its not completely useless...yet... I am NOT buying new USB ports for my computer when every single USB device I have works just darn fine in the ones I have on my computer now.

I m using window vista32 after itunes upgrade.. itunes crash .. Problem signature:

i m using window vista32 after itunes upgrade.. itunes crash ..
Problem signature:
Problem Event Name:          APPCRASH
Application Name:          iTunes.exe
Application Version:          11.1.4.62
Application Timestamp:          52ddbf7a
Fault Module Name:          ntdll.dll
Fault Module Version:          6.0.6000.16386
Fault Module Timestamp:          4549bdc9
Exception Code:          c0000005
Exception Offset:          00062086
OS Version:          6.0.6000.2.0.0.768.3
Locale ID:          16393
Additional Information 1:          a183
Additional Information 2:          96f68295953afa2675d1551e001cfa2f
Additional Information 3:          5630
Additional Information 4:          5482da5e28e2dc79b1d40bd90d8c9b

Hello there, jasibrar.
The following Knowledge Base article offers up some great steps for troubleshooting your issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
This additional article may prove useful to you as well:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I have an iphone 4s and upgrade to ios6. It wont connect now after the upgrade to itunes and the itunes doesnt regonize the device. Im so freaking sad. Please somebody give me a fix. Why did I have to upgrade to ios6? Please somebody let me see the light

I have an iphone 4s and upgrade to ios6. It wont connect now after the upgrade to itunes and the itunes doesnt regonize the device. Im so freaking sad. Please somebody give me a fix. Why did I have to upgrade to ios6? Please somebody let me see the light.
I cant even get into itunes because it wont recognize it to do a reboot or a rollback.

The terms of service of the Apple Support Communities prevent us from helping anyone with a jailbroken phone.
You're on your own. Good luck.

TS1286 My screen had a black out and since then, my ipod touch is not getting started. it just shows ' connect ipod to itunes'. Even after doing that, my Itouch doesn't appear anywhere in Itunes. Help !! ??

My screen had a black out and since then, my ipod touch is not getting started. it just shows ' connect ipod to itunes'. Even after doing that, my Itouch doesn't appear anywhere in Itunes. Help !! ??

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

TS1453 after itunes upgraded to latest 11.0.2.26 apple tv (1st gen)does not show up anywhere in itunes

After Itunes upgraded to latest version 11.0.2.26 Apple TV (1st gen) does not show up anywhere in Itunes

I have the same problem. It was working fine up until the last update for iTunes 11.0.2
Here's the details:
I have an Apple TV - first Gen and up until a couple of weeks ago, was regularly playing sync'd iTunes music and videos through it on a daily basis.
I see other devicess showing up in the "Devices" list in the left panel of iTunes (such as iPad, iPhone, etc.)
AppleTV used to be there consistently, then disappeared upon update to 11.0.2
Apple TV also does not show up in the devices tab under the Preferences window.
I have tried multiple suggestions on the support forum but none have worked.
Apple TV is able to access the network, is on the same network as the iMac with iTunes library connected. Both are connected to network via ethernet cable (not wifi). Both are able to access the internet (apple tv plays movie prieviews and gets updates). Using the Terminal app, I am able to ping the apple TV's IP number from the iMac and get a successful return.
Both have latest software downloads.
I have tried cold-booting the apple TV, resetting the router, and verified in the router device list that both imac and appleTV are listed as active, un-blocked connections.
I don't intend to buy an Apple TV 2nd gen or later (since I bought this one and it's not working now due to software update, what guarantee that a later model won't generate the same problem later.
One last wrinkle, I have a 2 year old and a 5 year old who are jonesing hard for their "dance party" fix.
Have you ever wronged a two year old?
It is NOT pretty.
Help me Apple-wan-kenobi...I can't take the screaming!

Trying to purchase an app on the ipod after the upgrade. Asking for security info, but after we answer the questions, we get "an error occured. We couldn't save your changes" on security info screen. HELP!

Trying to purchase an app on the ipod after the upgrade to 5.1.1. Asking for security info, but after we answer the questions, we get "An error occured. We couldn't save your changes" on security info screen. HELP!

Us too! We've answered the questions and then get "An error occurred. We couldn't save your changes". Now what? We have a balance in the itunes account that it seems cannot be transferred. What next?

Connect Ipod to Itunes Message

My ipod's battery died on me while I was on vacation about 3 days ago. At the time I had no means of charging it, but when I returned home I attempted to charge it on my PS3 (I have done this many times and it usually works fine). When I turned my ipod on it displayed the 'connect ipod to itunes' message (a usb plug with an arrow pointing at the itunes symbol). However, I can't connect my ipod to itunes because it is locked. I can't enter my passcode on my ipod because it is frozen on the 'connect ipod to itunes' screen. This has happened to me once before but I didn't have a passcode for my ipod at the time, so I was able to access it on itunes and fix whatever was wrong. Any suggestions?

you need to force recovery mode on the ipod and then restore it.
that screen means the ipod found something wrong with itself and you need to restore anyways
when the ipod is not connected to the computer, hold down the sleep/wake button and slide to power off.
once the ipod is off, hold down the home button and do not let it go!
plug the ipod into the computer and open itunes. you should get a message stating itunes has detected an ipod in recovery mode.
once you see that let go of the home button, click ok on the message then click restore in itunes.

HT1339 i forgot my passode to my ipod and im trying to restore it. i went through some steps. says connect ipod to itunes then when i connect box comes up n says i have to unlock my passcode to my ipod which i dont know. i thknk its lock now

i forgot my passode to my ipod and im trying to restore it. i went through some steps. says connect ipod to itunes then when i connect box comes up n says i have to unlock my passcode to my ipod which i dont know. i thknk its lock now. want come back up to the passcode screen

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...

TS1702 when attempting to update apps update all I get "cannot connect to iTunes Store" but I have no problem connecting directly to iTunes store and I am not asked to enter password. any suggestions? Thanks....

Hi - while attempting to update apps from the "App Store" the message "Cannot connect to the iTunes Store" but am not asked for a password or user id BUT I have no problem connecting to the iTunes store directly.
Thoughts?
Thanks....
Mike

See these previous discussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities

Problems after itunes upgrade.

I recently upgraded itunes to the current version on two of my windows/xp pc's.
On the first one I didn't have any problems.
On the second one, after the pc rebooted, all of the personal settings for the administrator account that was used to do the upgrade were gone, and the itunes library for the account was gone.
After some looking around on the pc, I found that the path for My Documents for the account had been changed from C:\Documents and Settings\account_name\My Documents to C:\Document and Settings\TEST\My Documents.
Everything under the original path for the account is still there, so all I need to do is get the My Documents path pointed back to where it originally was, but when I try to do this, I get a message saying that the path I am trying to point to is not authorized.
Does anyone know why the itunes upgrade would have changed the My Documents path? And does anyone know how I can change it back to where it should be pointing to?

Good news
I had no problems updating my ipod and iphone to iOS4. But all I wanted was the folder option, I knew that my 3G does not support multitasking due to the slower CPU and build in memory.
Here's a little help to decide about your update, in case you haven't see this yet.
Enjoy your ipod.
Compatibility
The iOS 4 Software Update works with the second- and third-generation iPod touch. Not all features are compatible with all devices.
Not all features are compatible with all devices. For example, multitasking, custom wallpaper, and Bluetooth keyboard support are available only with iPhone 4, iPhone 3GS, and the third-generation iPod touch (32GB and 64GB models from late 2009).
Multitasking is available with apps that have been developed to work with iOS 4.
Books are available on the iBookstore. Title availability is subject to change.
Faces works only with iPhoto on the Mac.
copied from: http://www.apple.com/ipodtouch/ios4-software-update.html

Smart Playlist problems after iTunes upgrade 10.6.1.7

Hi, I updated my version of iTunes to 10.6.1.7 and since then my smart playlists are not syncing to my iPhone properly. The selection of songs is scrambled, and so I have a variety of my top rated, audiobooks and other random songs. I have tried removing and resyncing the smart playlists to my iphone, but this has the same outcome. Also, the sync doesn't complete all stages so I end up with roughly half of my music from my smart playlist on my iPhone.
Not sure if this is an iTunes problem or iPhone problem, but it definitely only started after I upgraded iTunes.
Any others out there with the same issue or any suggestions?

Yepper.. got the same issue.. it is not sync'ing my Itunes play lists to my I pod touch.

OS-X won't restart after iTunes upgrade

Installed the upgrade of iTunes and QT7 last night and now on re boot my system freezes while in the "loading OSX" screen (reminiscent of Windows blue screen of death >:O), and I have to hold to power button to shutdown the system.
Haven't seen anyone else experiencing this issue yet with the iTunes upgrade.....suggestions?

Grant,
Initially this didn't work (at least not by itself).
Disk repair came back with no errors, with repair permissions reporting several. Upon re-booting, the system froze at the same spot and had to be hard booted to get out of its' locked state.
I had read other threads about people not being able to re-boot after upgrading iTunes, if they had USB peripherals attached. I figured WTH, and disconnected everything but Mouse and Keyboard and did another re-boot and "Whalla!".
I have yet to try it again with all my "stuff" connected to the iMac, so it still is unclear if the disk utilities took care of the problem, or if it was unplugging some of the devices connected. I'll test that this weekend when I have time to trouble shoot the system if it crashes again.
Thanks for your assistance!
B

Problem connecting iPod after iTunes upgrade to 6.0.1.3

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