Problem connecting ipod-Error says USB malfunct & winXP does not recognize

Please can someone help a non-tech savy new ipod user. I have loaded the latest itunes, but not only does itunes not see my ipod, I get the following windows error when I plug it into the USB port. "One of the USB devices attached to this computer has malfunctioned and windows does not recognize it". When I click on this, it says no drivers are loaded for this device. I have followed the 5Rs including the windows updates with no luck. If anyone can help I would really appreciate it.

Already done that. The USB port is 2.0 and is on the back of my computer and i am not using any dock or external hubs. The cable i am using is the one that came with my ipod when i bought it.
I connected the cable to ALL the USB ports just in case the one i was using was not working properly but the error continued. I also check that the USB ports are not protected (meaning the USB port is blocked and recognizes the ipod as a virus). I also deactivated the firewall just in case it was blocking itunes or the apple mobile device support.
I've done everything and i am freaking out!! Please help meeeeeeeeeeeeeee!!!! thanks anyway lllaass

Similar Messages

  • My computer has Bitlocker encryption. When I plug in my iPod Shuffle to the USB port, iTunes does not recognize it.

    My computer has Bitlocker encryption. When I plug in my iPod Shuffle to the USB port, iTunes does not recognize it. When asked to encrpt the Shuffle I say no, but still not recognized. When I encrypt it, still not recognized (even after it was restored by iTunes). Any suggestions please?

    Did you find a solution?
    My touch is doing the same thing.

  • I updated to ios 5.1.1 and added icloud services. the problem is now whenever i connect my iphone to my PC, itunes does not recognize my phone. i need it to but it just does not connect..

    i updated to ios 5.1.1 and added icloud services. the problem is now whenever i connect my iphone to my PC, itunes does not recognize my phone. i need it to but it just does not connect..

    Try the standard fixes to rule out a software problem:
    - Reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod.
    If you still have the problem that points to a hardware problem. Yu can make an appointment at the the Genius Bar of an Apple store or try:
    fix for Home button

  • HT1386 I have iTunes (up to date) and an iPhone 4s. When I connect it using the USB cable it does not appear in the top right corner. Other devices do and also the cable is fine as it charges and the PC sees it as a device. I've looked online and have no

    I'm new to this and I think I typed a long heading!
    Anyway the issue is I have iTunes and just updated it to the latest. I also have various Apple devices however my iPhone won't sync with iTunes. When I connect it using the USB cable it does not appear in the top right corner as does other devices. The cable is fine as it charges and also my PC sees the device. However it does not appear in iTunes so I can't sync music to it.
    I've searched the web but all asume iTunes can see the device.
    Help!?

    Hi David,
    If you are having issues with your iPhone not being recognized by iTunes on your Windows machine, you may find the troubleshooting steps in the following article helpful:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Regards,
    - Brenden

  • Been trying to use an external memory card reader with my macbook air- connecting via usb port, air does not recognize device nor the microSD card from my gopro - help

    Been trying to use an external memory card reader with my macbook air… connecting via usb port, air does not recognize device nor the microSD card from my gopro … help

    Some external ones do not work with the Mac's although most do. There are some driver compadibility issues with Mavericks, so I would wait for an update.

  • I just purchased a new Linksys E2500 router.  It will connect to all my other devices, but does not recognize the password when sent from the PowerBook G4.

    I just purchased a new Linksys E2500 router.  It will connect to all my other devices, but does not recognize the password when sent from the PowerBook G4.  When I try it responds that the password is invalid.  I have connected my MacBook Pro, iPad and iPod Touch with the same password. 

    Charles Swigart wrote:
    It will connect to all my other devices, but does not recognize the password when sent from the PowerBook G4.
    Try putting $ (a dollar sign) in front of the password.

  • We just added a new printer and bluetooth connection to our iMac.  Now iTunes does not recognize our iPads as devices.  Have already tried restarting everything.  Any other suggestions?

    We just added a new printer and bluetooth connection to our iMac.  Now iTunes does not recognize our iPads as devices.  Have already tried restarting everything.  Any other suggestions?

    You can try the steps recommended here: http://www.apple.com/support/ipad/assistant/itunes/

  • I keep getting a popup error message in Ical "server does not recognize name/password

    I keep getting a popup error message in Ical "server does not recognize name/password"  This started after they did the change to Icloud and extended our subcriptions. 
    Tricia

    I guess that the server name is incorrect, then.
    Did it ever work?
    Delete the account, reboot the phone, then add it back and be sure you choose Yahoo as the mail server type. Everthing should then fill in automatically except your user name and password.

  • I have an iphone 3g which brought him use me when I brought it worked fine, I updated the system to 4.3.3 and no longer recognizes any network operator, look at the baseband and 5.16.02 and says it is it does not recognize anything I can do? the operator

    I have an iphone 3g which brought him use me when I brought it worked fine, I updated the system to 4.3.3 and no longer recognizes any network operator, look at the baseband and 5.16.02 and says it is it does not recognize anything I can do? the operator to buy my iphone was a 4 but it was stolen, I thought I could use this but aparentementeno, I can do to make it recognize my carrier? thanks

    Looks like you have relocked a hacked phone when you updated.  The only way to fix it would be if you could figure out the original carrier and see if they would unlock it.

  • I cannot email photos from the iphoto program?  Message says that the server does not recognize password or username?

    When trying to email  a photo from the iphoto program a message appears saying that the server does not recognize the password/username.  How do I correct this?

    You've posted twice. I replied here: https://discussions.apple.com/thread/3421137?tstart=0

  • USB device (1 day old nano) has malfunctioned & windows does not recognize

    Please can someone help a non-tech savy new ipod user. I have loaded the latest itunes, but not only does itunes not see my ipod, I get the following windows error when I plug it in. "One of the USB devices attached to this computer has malfunctioned and windows does not recognize it". It says no drivers are loaded for this device. I have followed the 5Rs including the windows updates with no luck. If anyone can help I would really appreciate it.
    Thanks
    sampsona

    You listed as having an IBM r40. If I'm not mistaken, that's a laptop. The usb ports on many laptops aren't USB 2.0 or are low power ones. This can cause problems with a nano being able to charge.
    One thing to try is to get a wall adapter to charge the nano separately, then connect to your computer for syncing only. You can find adapters locally and through Apple Store. http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wa/RSLID?mco=C39 415D1&nclm=iPodPower
    You can also try buying a POWERED usb hub. Make sure it has it's own power source so that its ports have enough charge to support the nano.
    Custom PC & iMac (DV Special Edition), iPod Nano 1st, iPod Click Wheel   Windows XP Pro   Work in a variety of PC and Mac environments

  • IBM T30 XP USB error with Zen Micro. Does not recognize dev

    I've tried everything I can think of on this board and others. Zen Micro, IBM T30 laptop, 2 usb ports on back, Windows XP. Downloaded latest everything I can find. USB does not recognize device. Error report shows "USB Root Hub (2 ports) ---> Unknown Device"
    Any help appreciated. Thanks!

    Tried one last thing, just for grins...
    Put the IBM into it's docking station, which has another USB on the dock (low speed, though), and voila! It worked! Go figure what's different but since it was working, I took that opportunity to blow in the new firmware, and also upgraded to ZenMicroP4S_PCFW_LB_2__02 to get away from drivers all together (and to use Napster2go, my ultimate goal through all of this!) Syncing with MP0 worked great. Even an explorer view with folders and such, so all is well.
    Since everything seems to be working, I'll stick with it for now!
    Can I now delete Zen Micro Media Explorer from my system? (it doesn't seem to recognize the device anyway)
    Thanks!

  • I am trying to update my i-tunes.  It says that i-tunes does not recognize the server.  What should I do?

    I am trying to update my i-tunes.  I keep getting the message that i-tunes does not recognize my server?

    Follow these instructions. When you restore the iPod as the articles say the iPod will also be updated.
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
    Sync Your iOS Device with a New Computer Without Losing Data - How-To Geek
    Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

  • After downloading iOS 6 ipod is flashing apple and itunes does not recognize

    I tried to download the new iOS 6 for my ipod and now the screen is just white when I tried to reboot it, now it flashes the apple and white screen and itunes does not recognize it.  help?? it is only 8 mos old

    - See if placing the iPod in Recovery mode will allow a restore.
    - If not successful and you can't turn the iPod fully off (that is required to place in recovery mode), then let the battery fully drain. After charging for at least an hour try the reset, restore again
    - Then time for an appointment at the Genius Bar of an Apples store.

  • USB Device Not Recognized - USB device attached has malfunctioned & Windows does not recognize it

    I have an HP Pavilion dv4 Notebook running Windows 7 Home Premium and the USB ports worked fine for an HP deskjet printer and an older Casio digital camera. Then one day, the laptop decided not to recognize the Casio digital camera and gave the error message "USB Device Not Recognized" and also indicated that the device attached to the computer has malfunctioned. This prompted me to buy a new Canon digital camera. Well, a new camera did not fix the problem. Now, anything connected to either of the 2 USB ports will not be recognized by my laptop. Help!  I'm at a loss to figure this out.  I've tried the suggested Microsoft help below: 
    Suggestion 1: For the issue with USB devices, uninstall and re-install all the USB controllers. This lets the controllers recover the USB port from its unresponsive condition.
    The USB controllers represent the USB ports in Device Manager.
    a. Click Start, type device manager in the Start search box and hit Enter.
    b. Expand Universal Serial Bus controllers.
    Note: You might have to scroll down the list to find this item.
    c. Right-click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.
    d. Repeat the above step for each USB controller that is listed under Universal Serial Bus controllers.
    e. Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.
    f. Check the USB device to see whether it is working.
    This did not correct the problem.  Then from device manager, I tried updating drivers on all the USB controllers and root hubs. While some may have received downloaded software updates, it still did not correct the USB device not recognized problem after restarting the computer.  I'm hoping someone knows of the fix to this situation and can pass it along to me. Thanks for reading and posting any help.
    This question was solved.
    View Solution.

    Hey 655micha, 
    I'm sorry you're having an issue with a USB device. Do you get an error window that pops up? If so what does it say? Have you checked Device Manager? Is is just one device that isn't working? Has it ever worked before? Is it just one USB port in particular that isn't recognizing devices? 
    What model do you have? Here are the steps to find your product number. FN + ESC is the easiest way to find that information. 

Maybe you are looking for

  • After upgrading to Lion Time Capsule solid yellow

    Hi After upgrading to lion I am experiencing a lot of problems with time caspule 1. backup fail: it starts and than fails (error message and yellow warning triangle) 2. unable to connect to TC disk, neither from airport utility, nor from Finder 3. Ai

  • How to use address node in smart forms

    hii all,       can any one tell me how to print the address usin the address node in smartforms....pls explain me in detail... thank you.

  • Ipod won't sync with itunes says required disk cannot be found any help plz

    Hi, my ipod basically froze stopped working and then eventually it allowed & recommended me to restore it which i did & lost all the music on there in the process, but when i go to resync it with my itunes it says that it cant be synced as the requir

  • Repartitioning

    Hello All, I plan to do repartitioning for a cube that  already has data and the rollup is happening daily. What precautions should be taken to do reparitioning? And is complete repartitioning the right thing to do? And how much time it might take fo

  • How to Locate Drop Down Menu for Adding Password to Website

    When I add my password information to a new website after site accepts the same, all is well. However, on frequent occasions I have wanted to change the password manually, or, perhaps there was some delay or flub and the finished password does not ge