Problem connecting Kobo with adobe digital editions software

Trying to link my kobo with the adobe software but it doesn't seem to recognize that I have it. Any help on how to get the software to see my device would be greatly appreciated.

I have a similar Problem - I can´t copy eBooks on my Kobo after I had an digital Editions update and had to Change my Password. Who can help?

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Problems I'm having with Adobe digital editions

Hi.
I hope that you can help me sort out the problems I’m having with Adobe digital editions. I installed it when I bought an e-book reader, and it worked just fine.
I think the problems started after I downloaded some updates, and I can still download books from my public library onto my laptop, but can’t transfer them to my e-book reader.
It says that my laptop is not authorised, and when I try to authorise it I get the following statement which is printed in red on my screen.
Activation server error.
Code: e_auth_not_ready
Digital edidtions encountered an error on the activation server
I hope that the above will give you some insight into what my problem might be, and that you can suggest a fix for it.
Thank you so much for any help you are able to give me.
Regards, ron.
ps I'm using ver 3 and can't find answers in the FAQ section.

Please mail to this id:
[email protected]
Thanks!

Trouble with Adobe Digital Editions for Mac - please Help

I just got a Kobo Glo and am trying to download/install the Adobe Digital Editions software on my Mac but I am running into issues: (I not very versed in computers so I hope someone can walk me through my issues slowly)
I tried to download the Adobe Digital Editions software and got a screen saying installation was complete, I appear to have Adobe Digital Editions 2.0 and Adobe Digital Editions icons in my applications folder, when I go to open the Adobe Digital Editions 2.0 Icon I am taken to a "bookshelves" page with a "Getting Started with Adobe Digital Editions" booklet in it.
I do not know how to open the Adobe Digital Editions actual software so I can access the "set up assistant" to authorize my computer??????????????? It does not seem to want to open on it's own and I have no idea how to find it. I do have an Adobe ID.
I thank you in advance for any help you are able to provide. Once again I am not very computer literate so please be very specific.

When you have ADE (digital editions) open with "bookshelves" page with a "Getting Started with Adobe Digital Editions" booklet in it,
enter cmd-shift-U, or menu/Help/Authorize Computer.
That will ask for your Adobe ID and password and authorize the computer.
Once that has been done you shouldn't need to do it again.
Sometimes you do need to if things go wrong, but you certainly shouldn't have to do it at all regularly.
When that has been done, plug in the Kobo; it should show up in the left pane of ADE.
Use "menu/Help/Authorize Device" and that will authorize your Kobo with the Adobe ID from the Mac.
You can then copy books by drag-dropping onto the Kobo within ADE

Trouble Authorizing Computer with Adobe Digital Editions

I'm unable to authorize my computer with Adobe Digital Editions. It just gets 'stuck' on the authorizing computer page, it tells me to wait whilst the green bar moves backwards and forwards for hours. I've tried reinstalling the software but it didn't help.
I searched for help and there was mention of reducing my security settings, which would these be? I'm using Windows 7, I've tried switching off all firewalls and I'm using the administrator account.
I'm not very tech savy so any advise in simple terms would be appreciated! Many thanks

I have the same problem. I am also running Windows 7, however, within VirtualBox. I hope this makes no difference.
I switched off firewall and reduced security settings to the lowest level. I installed and afterwards started the software having admin rights.
The problem occurs with ADE 2, 3 and 4.
The authorizations does not have an end. The green bar is moving for hours with the message "authorization running".
Can anyone help??

Screen reader use with Adobe Digital Editions

What screen readers can be used with Adobe Digital Editions?
Interested in suggestions of both commercial and freeware screen readers
Particularly when using Digital Editions for EPUB ebooks
Thank you

I have the same problem. I am also running Windows 7, however, within VirtualBox. I hope this makes no difference.
I switched off firewall and reduced security settings to the lowest level. I installed and afterwards started the software having admin rights.
The problem occurs with ADE 2, 3 and 4.
The authorizations does not have an end. The green bar is moving for hours with the message "authorization running".
Can anyone help??

Inability to activate installed Adobe Digital Editions software

I am able to download and successfully install the Adobe Digital Editions software on my HP Pavillion desktop running Windows 7 Home Premium but I cannot activate the program after installation.
Before the first time the program is launched, to gain access, you must enter your Adobe ID and Password but I am never asked for this information at the end of the installation process.
I have installed, uninstalled and re-installed the program several times but the end result is always the same. When I open the program all I get is a black, inoperative screen.
Thank you for any suggestions as to why this is happening.

I'm not sure what process you've followed to install ADE. I'm guessing, so
let me go over the process from the start. No offense - I don't have
enough information about what you've done to be specific.
First, you should be going to the Adobe website and registering as a user.
When you do that, your ADE download will contain your Adobe User ID and
your Adobe password. At that point, ADE is 'ready for action'. I would
uninstall ADE, empty the Recycle Bin, then register with Adobe and try the
download again.
Next, Win 7 seems to have some kinks in it that have caused some ADE users
to swear, curse and generally get nasty at the software. Security settings
have to be set to allow ADE to interact with ebook websites. But there are
some hidden settings that you don't see that have caused problems. Also,
some users have mentioned that you may need to use 'compatibiltiy mode' for
the software.
Hope this helps!
================

Can no longer see my purchased books in Adobe Digital Edition software

Because my purchased books are no longer listed on my Adobe Digital Edition software, they can no longer be downloaded into my E-Reader (due to Rights protection). I do not understand why they disappeared from the Purchased list. I would like Adobe to Re-install into my purchased list all my purchased books. Would like some help with that.

Very nice device the PRS-350, my wife and I both have them.
Not exactly sure how much you have updated, so some of these comments may not be to the point ....
Copying to the Sony should have worked as long as it is still registered with the ID used when you bought the books.
Maybe the Sony lost its registration when you did Sony updates, and you need to reregister it?
Nothing will work with a different ID; you can change the email address assocated with the old ID,
but can't read books with a device registered with a different ID or transer them to a new ID.
Probably when you updated your software ADE lost its repository.
Adobe does not remember your books in any 'cloud' associated with your ID,
the ID is just used to unlock the files you still have that are associated with the ID.
Try opening the books on the USB on ADE (ctrl-O, menu/File/Add to Library).
They should then appear again in the ADE library and you should be able to copy to the Sony (assuming registrations all correct).
Or, if you want the books always available on the computer even without the USB,
copy from USB to computer, then use ADE to open the copies on the computer.
If ADE won't read the books either it is probably not correctly registered (with the original ID).
One possibility is that ADE got confused about registration when you reinstalled (it often does).
See ***1 note at end.
Also, there is a bug in ADE2.0/2.0.1 that means they Sony devices won't work with library books on that ADE release.
If you want to use library books, use the older more reliable version of ADE.
See ***2.
Good luck.
****1
Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Uninstalling and reinstalling does not help.
Unfortunately, it often then gives misleading error messages about what is wrong.
A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your (old) Adobe ID.
In extreme cases on the mac, the following extra step has helped some people. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0
****2
There are lots of bugs in ADE2.0 (and 2.0.1). Try replacing ADE2.0 with the older but more reliable v1.7.2.
(You can have them both installed at once if you like.)
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172

Sony reader de-installation messes with adobe digital editions?

after sony reader programme took over my whole computer I removed the programme. unfortunately now adobe digital editions won't read any books any more. I remove and then reInstalled but it isn't helping at all. anyone know how to fix this?

When you have ADE (digital editions) open with "bookshelves" page with a "Getting Started with Adobe Digital Editions" booklet in it,
enter cmd-shift-U, or menu/Help/Authorize Computer.
That will ask for your Adobe ID and password and authorize the computer.
Once that has been done you shouldn't need to do it again.
Sometimes you do need to if things go wrong, but you certainly shouldn't have to do it at all regularly.
When that has been done, plug in the Kobo; it should show up in the left pane of ADE.
Use "menu/Help/Authorize Device" and that will authorize your Kobo with the Adobe ID from the Mac.
You can then copy books by drag-dropping onto the Kobo within ADE

Unable to access ebooks any longer with adobe digital edition

unable to access ebooks any longer with adobe digital edition ..instead i keep getting the error message ''unable to access ebooks any longer with adobe digital edition''

Not seen that message before, but two standard suggestions that may help.
1) ~~~~~
Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Uninstalling and reinstalling does not help.
Unfortunately, it often then gives misleading error messages about what is wrong.
A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your (old) Adobe ID.
In extreme cases on the mac, the following extra step has helped some people. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0
2) ~~~~~~~~~
There are lots of bugs in ADE2.0 (and 2.0.1). Try replacing ADE2.0 with the older but more reliable v1.7.2.
(You can have them both installed at once if you like.)
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172
Some people have found ADE trying to upgrade automatically.
It appears (not 100% sure) that if you install ADE2.0 as a new install (not as an upgrade) that your 1.7.2 will continue to run.
Probably best to say no if 2.0.x installation asks if you want to migrate your library.

I was told that I need to install Adobe Digital Editions software to view EPUB and PDF eBooks. From where do I get this?

Solved!
Go to Solution.

NOTE: A separate installation of the Adobe Digital Editions software is not necessary if the latest version of the Sony® Reader for PC/Mac software is installed. Once installed, you will need to authorize your device with a Adobe Digital ID.
On the Adobe Digital Editions software Web site, click the Install button.
Follow the on-screen instructions to complete the installation.
NOTE: If you have issues installing the software, contact Adobe customer support at http://www.adobe.com/support/contact.

How can I get my e-mail address associated with Adobe Digital Editions?

How can I get my e-mail address associated with Adobe Digital Editions?

gjortega,
Your sidekick may be relaying through a different server. If its on AT&T, it could be using cwmx.com for outgoing. However, cwmx.com only works for AT&T/Cingular EDGE customers. When on Wi-fi it won't allow you to send through it.
Many internet providers, but not all, provide an authenticating SMTP server to use when travelling. If you configured your outgoing server to use the email providers authenticating SMTP server information on a port different from port 25, you will be able to use it on most networks. Some wireless networks filter a wider range of ports, such as some work places.
This article discusses the issue in more detail:
http://docs.info.apple.com/article.html?artnum=305634
Hope this helps,
Nathan C.

As this is an adobe DRM protected book you will need to import the book with adobe digital editions to open this book. I USED ADOBE DIGITAL EDITIONS TO UP LOAD THE BOOK TO MY TABLET. HELLP

as this is an adobe DRM protected book you will need to import the book with adobe digital editions to open this book. I USED ADOBE DIGITAL EDITIONS TO UP LOAD THE BOOK TO MY TABLET. HELLP

To attempt a new chat session...
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
http://helpx.adobe.com/x-productkb/global/service1.html

I would like to know how to transfer ebooks from one laptop to another with adobe digital editions both authorized with the same adobe ID.

I would like to know how to transfer ebooks from one laptop to another with adobe digital editions both authorized with the same adobe ID.

Stop using the account.
You need do nothing more.
You will need to authorize your computer for both accounts as you have purchased from both accounts.

I have a Kindle and have just purchased 4 new e-books - downloaded with Adobe Digital Editions. Now how do I get them on my Kindle?

I have a Kindle and have just purchased 4 new e-books - downloaded with Adobe Digital Editions. Now how do I get them on my Kindle?

To remove the book simply touch and hold the cover on the main page. A little pop up will ask, remove? Say yes. The book content will de deleted. The cover will remain on your main page with a little down arrow so that you can redownload it if you wan in the cloud view. In the device view, it simply disappears.
Note at the bottom of the page are a couple of switches, labeled cloun and device. The device switch shows you books on your device. The cloud page shows your whole catalog, and the down arrow allows you to bring down anything in your catalog to the device.

Do embedded bitmaps in fonts really work with Adobe Digital Editions?

I just made an interesting observation:
I had turned the glyphs of a ttf-font by 90 degrees but the program that I used left the embedded bitmaps in the EBDT tables of the font unrotated. Using this font for example with Word had the interesting result that the font sometimes showed up correctly and sometimes not, depending on the size of the text on the screen.
Interestingly enough, using the same font as an embedded font with Adobe Digital Editions 1.6 the font showed always up correctly on all sizes of the text.
For me this looks as if Adobe Digital Editions does currently not support embedded bitmaps in ttf - fontfiles.
Anybody had the same experience or knows about an official statement from Adobe concerning this?

I just made an interesting observation:
I had turned the glyphs of a ttf-font by 90 degrees but the program that I used left the embedded bitmaps in the EBDT tables of the font unrotated. Using this font for example with Word had the interesting result that the font sometimes showed up correctly and sometimes not, depending on the size of the text on the screen.
Interestingly enough, using the same font as an embedded font with Adobe Digital Editions 1.6 the font showed always up correctly on all sizes of the text.
For me this looks as if Adobe Digital Editions does currently not support embedded bitmaps in ttf - fontfiles.
Anybody had the same experience or knows about an official statement from Adobe concerning this?

Problem connecting Kobo with adobe digital editions software

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