Problem connecting Skype to go to Hong Kong

Im using a New York number 646 and tried to change it to a diffent area code to 718 and still the problem exist where I don't hear anything. And on their side they will hear the phone ringing and when being picked up they can't hear me.

Hello,
Please let me have:
a. Your SkypeToGo#
b. The # you are calling FROM
c. The # you are attempting to call.
Send the information by PM (Private Message) if you prefer.
Thank you.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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Using iPhone Safari via wifi while in Hong Kong

I will be in Hong Kong and will not need to use my iPhone as a phone while there (ie- I am not getting international roaming), but wonder if I can still use Safari and mail with a wifi connection at a hotspot in Hong Kong- like you would a laptop?
Thanks!

Yes you certainly can with no data charges but visual voicemail is downloaded to the iPhone via the cellular network only so even with data roaming off, this will not prevent the download of visual voicemail messages nor will it prevent you from receiving an SMS which is charged extra but you may not exchange SMS with anyone.
The only way to ensure no data charges whatsoever is by removing the iPhone's SIM card and placing it in a safe place which won't prevent you from accessing the internet via Wi-Fi.

There was a problem connecting to the server "Ng Giok Hong's Time Capsule". This message keep appearing. How to solve?

There was a problem connecting to the server “Ng Giok Hong's Time Capsule”.
This pop up keeps appearing and even though I do have the "Ng Giok Hong's Time Capsule installed.
How do I get rid of this annoying message once and for all.

Hello,
Have you looked through Pondini's extensive TM help site?
http://Pondini.org/TM/FAQ.html
http://pondini.org/TM/Troubleshooting.html
Can't imaging something not being covered there.

Skype online number doesn't display in Hong Kong, ...

Hi all,
I've subscribed a Skype number in Hong Kong, set it as my caller ID. However, whonever I call in Hong Kong, it only show as Unknown Caller. On the other hand, if I call someone in Australia, the number does come up correctly as +852XXXXXXXX. Anyway got any idea?
Thanks,
Ray

@stitcherella
Your Online Number is active, but if you are not able to receive calls when you are online then customer service will need to investigate this.
Please follow steps here: https://support.skype.com/faq/FA1170
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Moving to Hong Kong - is different voltage a problem?

We are moving to Hong Kong and wonder what (if anything) we need to do to use our iMac? Do we need a voltage transformer, or will the computer work without it? On the back of the computer (which we bought in Michigan), the 100-120V. Hong Kong uses 220 volts. Is this a problem, or will the computer recognize the different voltage and adjust accordingly?
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The first iMac the Rev A is the only one that does not automatically switch voltages to accomodate the local current. Check here to determine which exact model you have.
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Purchased Hong Kong Skype number but Caller ID not...

I just purchased a Hong Kong Skype number. I live in Hong Kong. I enabled Skype number as my Caller ID number via the website. Everything is all set. But when I dial another Hong Kong number, whether it is a fixed line or mobile number, the other side cannot see my Skype number, but instead only see UNKNOWN or Out of Area. Can you please help resolve this issue? From your support page, Hong Kong Skype number definitely supports Caller ID!

Hi, moviejimmy, and welcome to the Community,
I recommend you contact Skype Customer Service to report that Caller ID is not behaving as expected. Please provide the details that you have here in your post. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
You will need to proceed through each step, one at a time. Sign on to the Skype website as requested. Choose the subject and topic which most closely matches the item you need assistance with. Then, continue past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the blue "button" appears at the lower right corner of the website page). You may also skip through Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started. When you complete the webform and click Submit, your information is relayed to Skype and you will receive a reply via e-mail.
If you are a Skype Premium or other eligible customer, you will be routed to start an instant message chat session with a Customer Service agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Problem buying a Hong Kong & Thailand subscription

Initially, I had an Unlimited World subscription. My Mastercard expired and I updated my card. I have been unable to subscribe for any subscription since. I want to subscribe to a Hong Kong and a Thailand subscription. Please help.
billp.pcg

If the phone is truly officially unlocked, it will work on any GSM network with the proper activated sim. You can easily check if in fact it is unlocked by putting any carriers sim in the phone(the sim need not be activated). You should not get any error messages. However, that doesn't tell you whether it was officially unlocked, just that the phone is unlocked. You can find out if it was officially unlocked by restoring it in itunes. If it was not officially unlocked, the restore will lock the phone back to the original carrier it was locked to. Warrant & support are only provided in the country of original purchase, thus if you have a problem in the US, the phone will have to be returned to Hong Kong for any and all warranty & support issues. You can check the phone's warranty here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do

TS3694 i buy iphone 4 from hong kong applstore sim free and after restore i cant activate my iphone i get this message there is problem with your iphone , i need help thanks

this is the error :
and the error in the iphone : " this iphon is not recognized and cannot be activated for service "

i from israel and in israel i dont have applstore , somebody have maybe email address to hong kong support ??
thanks

Problems buying book in Hong Kong

I am using iphoto6.0.6 on my imac 2.16Ghz, and it doesnt allow me to choose my country... what can i do if i want to buy a photoalbum book i made. Can anyone help?

Upgrade to iPhoto '08 or '09 - iPhoto 6 books are not offered in Hong Kong
Prices for those products and a form for requesting assistance are here - http://www.apple.com/asia/support/photoservices/hk/product_specs/
LN
I will request that your post be moved to the correct forum - this is the iPhoto '09 forum - iPhoto 6 has its own forum

K1 - Problem to set language to Chinese traditional hong kong

Dear lenovo,
my k1 is default with Chinese traditional (Taiwan) and this happens the Market comes with software with Taiwan. since I am locate in Hong Kong, could you tell how to change the language to Chinese Traditional Hong Kong. As I can,t currently download those software specific for Hong Kong region.
Thanks.
Solved!
Go to Solution.

The language is set in Settings - Language and input. You should see 2 chinese languages - simplified and tranditional. If not, you may have to update ROM to latest and check again.
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Lightroom 6 standalone version upgrade problem from Hong Kong

I am Lightroom 5.7 standalone version user from Hong Kong, the license of 5.7 was bundled with my Leica ME
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So I tried to get my Lightroom 6 standalone version from Hong Kong Adobe. I paid around HK$680 to get Lightroom 6 standalone upgrade version. There was no platform to select and only one option "multiple platform" in download form, so I select the ONLY option and started to download. However, I got a DMG file finally and I can't install it in my Windows 7 desktop ... What can I do now?
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Hi Nokia Europe, N900 user from Hong Kong (GPS pro...

Hi Nokia Europe,
Do you know I had purchased ~ 10 series or more # of Nokia phone in the past!!
I had used N97mini for few months and dropped it, beacuse it always hang on the startup white screen!! I never had this experience on the past Nokia phones. Most of the people is very disappointed it!!
Until now, I am using N900, like many people in Hong Kong, China, Taiwan and other Asian is waiting your programmer to fix the problem on GPS / Nokia Map!! The phone is useless if the map is not accurate then S60V3-V5,,,,,,,I did contact the local Nokia Shop, hotline, support etc...etc ... Their "professional" respone is " at this moment, we don't have any bug fix and ask me to wait ,,,forever".
Since I had purchased the phone on May, it was almost 4 months, I am not sure should I wait for it?? Or should I decide never use this brand any more ......(please let us know will you do the firmware update or Map update for N900 or not? please announce it...)
I just wanna to know will Nokia will care our Asia market?
Let me summarize the N900 problem:
- No translation(Chinese words) on Nokia Map.
- NoT accurate locate by the GPS module /Nokia Map...
- no driver for N900's bluetooth~
- How come the front camera is so dark??
Why this powerful phone can't use video call...?? Unbelievable....
Thanks
Hong Kong People

I understand your concern goconnect.
Currently, there's no Chinese version of the Ovi Maps I believe. Don't blame Nokia for that, they're not the one who created the Maps after all. Go to NAVTEQ* and ask them why Ovi don't they add Chinese to the application that they supply to Nokia, because they're the one who created the maps, they are the one who updates the Maps data, therefore they're the one who can make changes.
Second ISSUE:
Click on the 2nd link so that you can report the inaccurate maps. Make sure that you have a clear view of the sky if you're using GPS only. But if you're using AGPS you should be getting accurate location but you'll have to pay a small amount for the data connection that the phone uses when it connects to the Nokia server that will ASSIST your GPS module in locating you.
3rd ISSUE:
Do you mean the problem is with the sound of Voice Navigation that is not working when you're using Bluetooth in your car? Don't worry, it's not just you that is experiencing that same concern, based on my "personal" investigation, the problem is not with the Maps application or the phone it self. It's with the current Bluetooth Technology.
You must know that the Bluetooth Transceiver that is installed in the phone is the one responsible for converting the sound in the device to a Bluetooth friendly format so that it can be transferred. However, the sound format that the Maps Application is using is either disallowed to be converted to a Bluetooth friendly format (which I doubt will happen) or is not recognized as an actual sound format by the current Bluetooth technology.
You may then think about why not use a sound format that the Bluetooth can encode. Please take note that current sound format take space in the memory like .mp3 or .ogg. Imagine saving sound files for each and every street names for a particular country. It will eat the available space plus it will slow down the system due to large amount of data.
4th ISSUE:
Front camera can only be used for SKYPE VIDEO CALLS. If you'll be using it for any other thing then you'll get a very bad result.
"Why this powerful phone can't use video call...?? Unbelievable"
The answer is that not all feature can be placed into one mobile device. And yes it is very powerful but it's not a "phone" go to http://maemo.nokia.com/n900/ and look for this
"Experience the speed and raw power of the high-performance Nokia N900 mobile computer." You see? You did not purchased a phone, you have purchased "mobile computer"
Truly Nokia made a mistake by releasing poorly tested product just to catch up with other brands but I don't want you to be loosing confidence for a brand just because you haven't tried to really learn more about the product before complaining.
And if you're planning to buy a new phone, wheter Nokia or Apple or Samsung or any other brand, you must make sure that you already know about that phone first so that you will not expect too much from a phone.
*http://www.navteq.com/
2nd http://mapreporter.navteq.com/dur-web-external/secured/submitDur.do?userType=CONSUMER&language=en
Every one can correct if I'm wrong. ^_^

TS3297 iTunes puts up a message "The item you've requested is not currently available in the Hong Kong Store." I had not requested anything from the HK store at that point, and I have never used any store other than the HK one. How I can clear that messag

I've been running iTunes on WinXP for years with few problems. I have all my iTunes files on an external USB drive. I just bought a new PC running Win7, 64-bit.
I connected the external USB drive to the new PC and installed 64-bit iTunes on it. When iTunes started up, I pointed it at the iTunes directory in the external drive, using Edit > Preferences > Advanced > iTunes Media Folder Location. It showed a progress bar that it was updating the iTunes Library. I signed in and authorized the new machine. I have one spare authorization.
Then iTunes put up a message "The item you've requested is not currently available in the Hong Kong Store." I had not requested anything from the HK store at that point, and I have never used any store other than the HK one.
When I click OK, the iTunes Store page remains blank, apart from saying "iTunes Store" in the middle of the page.
I went to "View My Account" and pressed the Reset button to "Reset all warnings for buying and downloading items", but that doesn’t fix this particular warning. I also tried Edit > Preferences > Advanced > Reset Warnings and Rest Cache.
But still, every time I click the “App Store” button in the iTunes Store window, the message appears. If I click the Books, Podcasts or iTunesU buttons, these display normally. So I’m stuck with being unable to purchase apps, other than through my iPad and iPhone.
If I move the external drive back to the XP machine, the same thing happens. If I go to another PC - a notebook running Vista - everything is normal.
Any idea how I can clear that message?
Thanks for any help you can offer.

Further info on my question above.
I have tried re-validating my credit card, which apparently fixed it for some.
I have also tried uninstalling, re-downloading and installing again.
Neither of these steps fixed the problem.

Hi, i am living in Vietnam but bought a Macbook pro on my trip to Hong Kong. I cannot access Facebook on Mac in vietnam. Please help. Thanks.

Hi, i am living in Vietnam but bought a Macbook pro on my trip to Hong Kong. I cannot access Facebook on Mac in vietnam. Please help. Thanks.
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Be mindful that carrier data charges can be outrageous so use this as a test first.

Apple store for IFC - Hong Kong

Hi There,
Is here any peers can help to advise or test if it's my own provider/devices problem that unable connect to Hong Kong IFC Store from Apple Store Apps?
I was trying to reserve a Genius Bar during the time I'm near the store, and even now,
is here any one can answer this question or giving some advise on this?
thanks.

Mydnightx wrote:
Apple doesn't really seem to want their customers to travel, apparently.
I really don't think that this is the issue, but it has more to do with what Apple is allowed to sell in different countries of the world .... Copyright, licensing or government regulations all being the factors involved.
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Problem connecting Skype to go to Hong Kong

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