Problem connecting to comment server from Adobe Reader

I have recently upgraded to Acrobat Professional X. I generate a shared review using the following steps:
Set the option to Automatically collect comments on my own internal server
2. Set the network loctaion (the same location I have always used)
3. Opt to manually send it later:
4. Pick a name
5. Add reviewers
When the reviewer opens the PDF using Acrobat Reader X they can add comments but can only save the file. It does not connect to the server so they are unable to publish. I even tried opening the file in Reader myself and it doesn't connect.
This was all working with Acrobat X until last week. Was there an update to Acrobat that has screwed this up? The only thing I did on my PC was upgrade my FrameMaker to X so I am thinking at that point Acrobat X updated.
I have tried using the following method but the same problem occurs. You can connect and publish comment with Acrobat X but not Adobe Reader X:
Help!
Nicola

Will it be possible for you to share one such review file which could not open properly on Reader?
-Abhilasha

Similar Messages

  • Problem connecting to SQL Server from JDeveloper 10g using jdbc third party

    I am using Oracle 10g Jdeveloper and I tried to setup a database
    connection to SQL Server using various Drivers for JDBC as Merlin, jtds, inet.tds, etc.
    (I had no problem to set up a connection to an Oracle Database using the
    Oracle JDBC driver).
    When I am testing the connection throughout the wizard, I do receive
    this error message: "Unable to find driver:
    com.microsoft.jdbc.sqlserver.SQLServerDriver".
    I m not understanding from last 3 days where to place the corresponding JAR files so thaI may not get the Error.
    When I hit n trialed at various directories of the JDeveloper as </rootDir/jdbc/lib>
    </rootDir/lib>
    </root/jdev/my Work/Application1/Project1/public_html>
    </root/jdev/my Work/Application1/Project1/public_html/web-inf/>
    when I tested the connection I do received:
    "Unable to find driver:
    xxx.xxx.xxx.xxxxxxx Unable to find driver:
    Obviously it can't locate the Micrososft JDBC driver but I can't
    figure out why.
    I tried all kind of things without any success. Is somebody can help
    me and took me beyond this.
    I m trying to build DataSource connection from JavaBeans.
    Please make me out of this cave. I m not finding any of the way to do this.
    The last code I tried is
    try {
    Class.forName("com.inet.pool.PoolDriver");
    com.inet.tds.TdsDataSource tds = new com.inet.tds.TdsDataSource();
    tds.setServerName( "local" );
    tds.setDatabaseName( "bluff" );
    tds.setUser( dbUserName );
    tds.setPassword( dbPassword );
    DataSource ds = tds;
    Connection con = ds.getConnection(dbUserName,dbPassword);
    Statement stmt;
    ResultSet rs = null;
    Thanks,

    you are confusing me at least as your error is discussing the microsoft driver yet you are configuring the inet datasource.
    I do not use JDeveloper, but you need to make sure that whatever is servicing your web app/JavaBean has access to the driver. Not sure why you are not doing a JNDI look up of the resoure, but because you are not you can stick the driver jar in the lib directory within the WAR bundle. I would suggest that you add the driver to the lib/ext or the lib directory which is loaded at boot time for your web container and then use JNDI to look up your DataSource to reduce your coding maintenance headaches.

  • Comments from Adobe Reader (Ipad) is not readable on PC (missing Helvetica font)

    Hello!
    I have a such problem - my chief is commenting pdf documents at his iPad. Problem is that this comments cannot be viewed, because of missing font "Helvetica". I cannot find any options to change font at Ipad. As I know - Helvetica font is commercial font, so I can not find it in web and install to workstations. How it can be solved? Help, please!

    Hi,
    When a particular font is unavailable on your system, it should be automatically substituted with the similar font that exists on your system.  (As a user, you do not need to do anything.)
    On your PC, which PDF viewer application do you use to view the PDF document? 
    The desktop version of Adobe Reader should not have any problems viewing the comments created by Adobe Reader/Acrobat DC for iOS.
    Do you get an error message on your PC?  Would you take a screenshot of the error message and post it to your next forum reply?
    How to add a screenshot to a forum message from iPad/iPhone
    Does your chief use Adobe Reader/Acrobat DC for iOS to add comments to PDF documents on his iPad?  Or does he use some other iOS app to add comments?
    Thank you.

  • Connect to AdobeID for converting PDF to WORD from Adobe Reader

    Hello,
    I can not connect to Acrobat.com from Adobe Reader. I always have an error message: A network error occurred when attempting to connect.
    I tried to uninstall the application and reinstall and still the same error

    Hi Anne,
    What happens when you try to sign in directly to cloud.acrobat.com/export? I don't see any issues with your account, so you shouldn't have trouble logging in.
    Let me know how that goes.
    Best,
    Sara

  • Partial printing only from Adobe Reader via Server 2008 print spooler

    Hi there,
    We've recently set up a new print server for our school. It's running Windows Server 2008 (not R2) 32 bit. We have 8 printers, which are all HP LaserJet P2035n.
    All printing works fine, except for PDF files from Adobe Reader. PDF files from Adobe Reader go through the print server with no visible errors, however they print strangely.
    Often there will be a blank page at the start. Generally they will not print all pages (e.g. 4/10 or so) and they will cause the printer to error.
    We do not get this problem using other PDF readers or with the Google Chrome PDF plugin.
    Could you please provide some troubleshooting steps? Based on elimination, it seems to be something to do with the way Adobe Reader communicates with either the print server or the printer, causing some type of malformed request.
    Thanks,
    Andrew

    Hi there,
    We've recently set up a new print server for our school. It's running Windows Server 2008 (not R2) 32 bit. We have 8 printers, which are all HP LaserJet P2035n.
    All printing works fine, except for PDF files from Adobe Reader. PDF files from Adobe Reader go through the print server with no visible errors, however they print strangely.
    Often there will be a blank page at the start. Generally they will not print all pages (e.g. 4/10 or so) and they will cause the printer to error.
    We do not get this problem using other PDF readers or with the Google Chrome PDF plugin.
    Could you please provide some troubleshooting steps? Based on elimination, it seems to be something to do with the way Adobe Reader communicates with either the print server or the printer, causing some type of malformed request.
    Thanks,
    Andrew

  • The message ~There was a problem connecting to the server "your-447023ae6b".appears when I try to play music transferred from my PC to my iMac. Files were transferred from my PC by a Genius. How do I sort it? Next appointment with genius is 5 days away!

    The message ~There was a problem connecting to the server “your-447023ae6b”.appears when I try to play music transferred from my PC to my iMac. Files were transferred from my PC by a Genius. How do I sort it? Next appointment with genius is 5 days away!

    Hi
    Thanks this has helped me solve the problem.
    I used the Outlook Anywhere connectivity tester you suggested. Selected Outlook autodiscover.
    It told me that it could not resolve things on any of the 4 tests.
    I saw that using the last test "Attempting to contact the Autodiscover service using the DNS SRV redirect method", was the only one likely to work in my case.
    I had already changed 3 entries in dns to point at my DDNS address but this had not worked, from the errors I could see that it was just the certificate name not matching so I changed the DNS entries for Autodiscover, autoconfig and _autodiscover._tcp
    to be webmail.domain.com which is a CNAME to my ddns address for the broadband router, which in turn forwards ports 80 and 443 to the exchange server for owa and activesync access. I got an error message saying that I had an illegal entry in my SRV record
    as a CNAME is not allowed, but it saved the change anyway.
    I reran the test and it worked.I can now make new outlook clients attach teo exchange.
    Thank you, after 8 hours yesterday of trying to reolve this I suddnely got it to work on one laptop but the other still would not and had lost track of what I could have changed so had no idea what actually made it work.
    Thank you for your suggestion.

  • On my laptop when I try to connect to iCloud it says there's a problem connecting to the server.  But I an from my iPad what is the problem?

    On my laptop when I try to connect to iCloud it says there's a problem connecting to the server.  But I can connect from my iPad what is the problem?

    I know what I was doing wrong.  You need to remove private browsing.

  • How to connect to External Database, if say SQL server, from Adobe LC

    Hi everyone,
    I have one application, which needs to save and load data from/to an external database,SQL server.I have no idea on how to implement this.But with my knowledge I managed to create DSs and using new data connection wizard, some how I managed to list the fields in the Data View.BUT i still worrying about the way i did is rigt or wrong?.. how can i save and load data to sql server from Adobe LC..Please help me
    Thanks,
    Vinod

    You created the data source on the app server which is the first step. Now you can use the JDBC service to query the database:
    http://livedocs.adobe.com/livecycle/8.2/wb_help/000632.html
    scott

  • How to connect LIVE CYCLE Policy server from ADOBE ACROBAT

    Hi All,
    I want to know how to connect to Livecycle Policy Server from Adobe Acrobat.
    I had generated mykeystore and changed the server.xml.
    https://localhost:443/ is working on server m/c
    but when i configure Acrobat security setting and add new server with server name as the IP Address of Server(10.224.72.38)
    then it gives error : "Enable to connect to the service at https://10.224.72.38:443.
    Please tell me how to connect to the server.
    Thanks in Advance

    Hi All,
    I want to know how to connect to Livecycle Policy Server from Adobe Acrobat.
    I had generated mykeystore and changed the server.xml.
    https://localhost:443/ is working on server m/c
    but when i configure Acrobat security setting and add new server with server name as the IP Address of Server(10.224.72.38)
    then it gives error : "Enable to connect to the service at https://10.224.72.38:443.
    Please tell me how to connect to the server.
    Thanks in Advance

  • I am having problemes opening attachments from adobe reader.  I'm getting error 1606 (an internal error).  Plz HELP!

    I am having problems opening attachments from adobe reader.  I'm getting error 1606 (internal error).  PLZ HELP!

    <http://kb2.adobe.com/cps/402/kb402867.html> might help.

  • I upgraded to iOS 7 to my ipad using iTunes. When signing with the Apple ID I get an error reading "There was a problem connecting to the server" anyone who knows what to do next

    I upgraded to iOS 7 to my ipad using iTunes. When signing with the Apple ID I get an error reading "There was a problem connecting to the server" anyone who knows what to do next

    Sounds more like you have a problem with your apple id. For starters go to that page click manage my apple id and singn in. If you can't sign in reset password.
    https://appleid.apple.com
    if you can sign in there, try to sign in to itunes on your computer.

  • Print to xps-printer problem from Adobe Reader 11.0.06

    Steps to reproduce bug:
    1. Add XPS printer (using new local port and Microsoft XPS Document Writer v4)
    2. Open a pdf file in Adobe Reader XI (11.0.06.70)
    3. Choose command Print
    4. Choose XPS printer
    5. Click print
    Results: nothing happend
    Expected results: The xps file must have been created in this location
    p.s. In previous version (11.05) 'File save as' window appeared and I could save file as XPS format.

    We have the same problem !
    Tested this today with adobe reader 9.5.x , file is attached as  "filename.do.pdf"
    If we use adobe reader 11.0.x file is attached as "filename.do"
    If you use save file as , it does get the "pdf" extension automatically
    Solution appreciated !

  • On submit button type - There was a problem connecting to the server.

    Hi,
           Please give me a solution for server connection issue. I am new to the adobe live cycle designer ES4.
    I created a web form use of adobe live cycle es4 v.11.0 to retrieve the data from web service method. So, I created the WSDL type data connection in data view menu to invoke the .asmx?wsdl service and connection is established successfully. Then, I dragged and drop a button from object library window to invoke the service method and changed the type as submit button. In the submit button URL, I given the web service url as eg. http://<localhost>:<port>/Web_serive.asmx?wsdl. Finally, I saved it has a PDF file.
        When I click the submit button, a pop up window is openning as 'preparing for submit..' and 'Receving data..' and finally, it shows a pop up error message as 'An error occured during the submit process. There was a problem connecting to the server'. I tried all possiblities and if any bad english grammer, sorry for that.
    Please give me a proper solution for this issue.
    With Regards,
    G. Prabakaran.

    After trying these suggested actions several times success has not been reached.
    I understand you are getting unable to connect to server error message on your printer. I would first unplug router and printer for about 1 minute. I would plug router up first then printer. I would then try to enable web services. If not successful and you get same error message. I would follow these steps.
    1. Obtain your printer's IP address
    a. This can be done by pressing the wireless icon on printer.
    2. Enter the printer's IP address in a browser.
    3. Select the network tab at the top of the page.
    4. On the left select networking.
    5. Select Network Address (IP)
    6. Select Manual DNS Server
    a. Manual Preferred DNS should read 8.8.8.8
    b. Alternate DNS Server should read. 8.8.4.4
    7. Select apply you might get a warning just select okay.
    8.  Try again to access ePrint.
    Let me know how it goes.
    I am able to print wirelessly to the printer, print through eprint, scan, and copy things. The only thing that is not working is the printer itself connecting to the hpeprintcenter.com.
    Kyle

  • There was a problem connecting to the server (...)

    Hello, all. First time posting here, so I'd like to greet the community.
    I've been having this small problem for some months and never managed to fix it. I've searched the forums countless times and found many discussions related to the same message, but with different causes and solutions. None of them applied to my case.
    Every time I open Mail preferences, my system freezes for a few seconds and a message pops up stating "There was a problem connecting to the server (...)":
    I believe this has to do with the fact that, when I first bought my MacBook, I added a custom sound on the New Messages Sound preference that was stored on a hard-drive connected to my home network. Eventualy, I did copy said sound file to my MacBook and selected it as my custom sound for new mails, removing the previous one from my list of custom sounds. Still, once I disconected this hard-drive from my home network, I started receiving the mentioned message. It must still be searching for the sound file that was stored on the server, regardless of the fact that it's no longer selected as my new messages sound or added as a custom sound.
    What's annoying about this is the fact that, ever since then, every time I receive a new email, the sound plays long after the notification alert pops up. Not really a serious issue, but I'd like to know how to solve it.
    Many thanks in advance!

    Please follow these directions to delete the Mail "sandbox" folders. In OS X 10.9 there are two sandboxes, while in 10.8 there is only one. If you're running a version older than 10.8, this comment isn't applicable.
    Back up all data.
    Triple-click anywhere in the line below on this page to select it:
    ~/Library/Containers/com.apple.mail
    Right-click or control-click the highlighted line and select
    Services ▹ Reveal
    from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
    Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Repeat with this line:
    ~/Library/Containers/com.apple.MailServiceAgent
    Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

  • There was a problem connecting to the server "10.0.1.30"

    In the last couple of days I have started getting the error "There was a problem connecting to the server “10.0.1.30”" popping up on the screen. Nothing to my knowledge has changed and I have no devices on my LAN that have an IP address in this range. All devices IP addresses are 192.168.20.1xx and my router's IP address is "10.106.75.57", subset mask "255.255.255.255", gateway "10.106.75.57", DNS "10.5.80.241 , 10.5.68.232" (Router is NetComm NF2 with attached AirCard 320U USB 3G/4G modem).
    A couple of weeks ago I switch from using a Sierra (NetGear) Aircard 760S Hotspot Modem (default IP address of 10.0.0.138) using the AirCard Hub wireless router (IP address 10.0.1.1) to the NetComm router AirCard modem combination.
    If I Ping "10.0.1.30" the results are as follows:
    "PING 10.0.1.30 (10.0.1.30): 56 data bytes
    Request timeout for icmp_seq 0
    Request timeout for icmp_seq 1
    60 bytes from 10.5.70.11: Communication prohibited by filter
    Vr HL TOS  Len   ID Flg  off TTL Pro  cks      Src      Dst
    4  5  28 5400 caf4   0 0000  3e  01 d159 192.168.20.109  10.0.1.30 "
    This error message is annoying, but apart from that everything appears to be working just fine. Is there a way of tracking down what is attempting to call 'server"10.0.1.30"' and stoping it. I.E. is there a quick and simple fix?
    Hardware Overview:Model Name: MacBook Pro
      Model Identifier: MacBookPro8,3
      Processor Name: Intel Core i7
      Processor Speed: 2.3 GHz
      Number of Processors: 1
      Total Number of Cores: 4
      L2 Cache (per Core): 256 KB
      L3 Cache: 8 MB
      Memory: 8 GB
      Boot ROM Version: MBP81.0047.B27
    System Version: OS X 10.9.4 (13E28)

    There are many possible causes for this issue, and it may be hard to resolve. Please take each of the following steps that you haven't already tried. Back up all data before making any changes.
    Step 1
    If you get the alert as soon as you log in, it's probably caused by one of your login items or by software that otherwise loads at startup or login. Ask if you need help identifying it. A known offender is "AdobeResourceSynchronizer," which is a component of some Adobe products. See also this discussion.
    If you get the alert in the login screen before you log in, stop here and ask for instructions.
    Step 2
    If there's an icon representing the server in the sidebar of a Finder window, hold down the command key and drag it out.
    Step 3
    In the Finder, press the key combination command-K or select
              Go ▹ Go to Server...
    from the menu bar. In the upper right corner of the window that opens is a Recent Servers popup menu represented by a clock icon. From that menu, select
              Clear Recent Servers…
    and confirm. Test.
    Step 4
    Open the Printers & Scanners pane in System Preferences and delete any network devices you no longer use.
    Step 5
    Triple-click anywhere in the line below on this page to select it, then copy the text to the Clipboard by pressing  command-C:
    ~/Library/PDF Services
    In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. A folder may open. If it does, move the contents to the Desktop, or to a new folder on the Desktop. Log out and log back in. Test. If there's no change, put the items you moved back where they were and continue.
    Step 6
    Open the folder
    ~/Library/Preferences
    as in Step 5 and move the file named "loginwindow.plist" items in that folder to the Trash, if it exists (it may not.)
    Log out and back in again, and test.
    Step 7
    Other possible causes are references in the iPhoto, iTunes, or iMovie library pointing to the server, and bookmarks in the Preview application.
    Try rebuilding the iPhoto library.
    Step 8
    Triple-click the line below to select it:
    /System/Library/CoreServices/Directory Utility.app
    Rght-click or control-click the highlighted text and select
              Services ▹ Open
    from the contextual menu.* The application Directory Utility will open.
    In the Directory Utility window, select the Directory Editor tool in the toolbar. Select Mounts from the Viewing menu in the toolbar, and /Local/Default from the node menu, if not already selected. On the right is a list of names and values. By default, the list is empty. If it's not empty, post a screenshot of the window and stop here.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). Open a TextEdit window and paste into it (command-V). Select the line you just pasted and continue as above.
    Step 9
    Open the following file as you did in the last step:
    /etc/auto_master
    It will open in a TextEdit window. The contents should be exactly this:
    # Automounter master map
    +auto_master          # Use directory service
    /net               -hosts          -nobrowse,hidefromfinder,nosuid
    /home               auto_home     -nobrowse,hidefromfinder
    /Network/Servers     -fstab
    /-               -static
    If there are any other lines in the window, post them. Otherwise, close the window.

Maybe you are looking for