Problem connecting to router HP Photosmart e-All-in-One

Trying to install new HP Photosmart e-All-in-One. Printer will not connect to Router. I select wireless network, feed in password. Screen then says printer error and asks to be turned off. Code B8126AD6 flashes up for a short period. When feed in incorrect password will tell me incorrect, however, if correct password inputted always has a problem

I had a similar issue with my Officejet 7410 All In One Wireless and my new Linksys Router with WPA security. 
Going through the Network Setup from the printer control panel finds the signal, allows me to enter the security code, accepts the code like all is well but upon pushing the enter button it goes back to the menu selection screen.
No message that it didn't connect, or that it was successful.
Changed the router's security settings to "Open" and the printer is now connected to the network.
Windows 7 and downloaded the full feature software.
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
System Model HP G60 Notebook PC
System Type x64-based PC
Processor Pentium(R) Dual-Core CPU T4400 @ 2.20GHz, 2200 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Hewlett-Packard F.63, 3/8/2010
Hardware Abstraction Layer Version = "6.1.7600.16385"

Similar Messages

  • HP Photosmart C7280 All-in-one problem printing. Ink System Failure has failed unable to copy--

    I'm having a problem printing on my HP Photosmart C7280 All-In-One. The following message is what came up on the printer screen: Ink System Failure has failed unable to copy, receive faxes or print. Refer to printer documentation Error O.cl9a0007.
    Does anyone have any suggestions?
    This question was solved.
    View Solution.

    Hey Spider! First off welcome to the forum.
    I would recommend removing all the ink cartridges, unplugging the USB cable from the computer that connects to the printer, and then shutting the printer off completely by removing the power cord. Then restart your computer. Turn the printer back on but leave it disconnected from the computer. After it has finished its power on cycle go ahead and insert the ink cartridges back into the printer and be sure to seat them properly.
    After you have all the cartridges back in the printer properly then connect it to the computer. See if this resolves the issue. If not post back with any findings.
    Thanks,
    SeanS
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • Problem Installing HP PhotoSmart Premium All-in-One C309g

    I have a Wireless PhotoSmart Premium All-in-one Printer, model C309g. In the last 4 days, I've had 7 tech calls to HP as I cannot print.  One got me printing temporarily from 2 laptops, but then failed.  Most recently, after the latest tech's assistance, my printer cannot find or connect to my network.  Each tech had their own theory, from a problem w/ router relating to N/G/B speed (???), a firewall blocking communication between printer/laptop, MAC address filter and the router (D-link wireless G/N/B) changes the IP address on the printer.  My case was escalated 2 days ago at HP, but I have not yet heard back from them.  Needless to say, I am not happy w/ HP. 
    I have just enough experience to be dangerous, but I do have some experience and I've learned alot by watching the HP techs.  Anything anyone can suggest would be greatly appreciated! 
    Thanks!

    You are wonderful!!!
    Yes, I know my passphrase.
    There were times when all items PASSED.  Initial setup error msg indicated problem w/ MAC code filtering.  Tech was able to resolve.  At this point, the printer cannot connect to router.  It sees it, asks for passphrase, errors off.   All recent diagnostics run indicate FAIL for  No Filtering. 
    BTW, throughout ALL of this, the Wireless indicator light on the printer is illuminated, wh/ led me to believe I had connectivity all along.
    I was told by tech the router assigns different IP addresses for the printer (dunno why), neither of which will open in explorer.  Tried to set printer manually (subnet mask IP, etc) but it kept going back to auto detect IP. 
    THANK YOU SO MUCH for your time.  I am still interested in learning more, but I have a previous appt.  If I have NOT taken the product back before I get back on line, I would still be interested in your ideas.  I will check back tomorrow.  Have a wonderful evening!

  • Photosmart 6180 All-in-One Wireless Connection After Windows 7 Laptop Added to Network

    I replaced a broken Vista laptop with a new Windows 7 64-bit laptop.  After I installed my Photosmart 6180 All-in-One, the printer stopped working correctly when we try to connect to it wirelessly. 
    I followed all the directions HP provides for updating the printer software and drivers for Windows 7.
    We've tried all the suggestions for resetting the printer that we can find on the HP forums. 
    The printer works properly when connected via USB cable to a Vista laptop. 
    I was not able to get the printer to work via USB cable connected to the Windows 7 laptop.
    When we try to connect via the wireless signal, regardless of Vista or Windows 7, the printer goes into an endless initialization loop.
    We need to determine whether achieving a wireless connection is hopeless.  If it is not, we need step-by-step instructions on how to resolve the issue.
    The security system for the printer is WEP.  We connect through a wireless router provided by Verizon FIOS.
    Many thanks in advance for your help.

    Some of HP's printers do not support WEP shared.  If you are using WEP shared this could be the problem.  I would suggest turning off the WEP security temporarily to see if that fixes the issue.  If it does then you can look at changing the security to WEP Open system authentication.
    Mike
    Say "Thanks" by clicking the Kudos Star in the post that helped you.
    I am an HP employee.

  • HP Photosmart C3180 All In One Installation Problems

    A while back I posted about problems with installing this printer, where the install cd v7.8.0 worked but the HP Set Up Assistant hung on the 2nd step. The software on the hp site for this printer (v7.9.1), did not work either, and froze mid install (couldn't even get to the set up assistant). HP support couldn't help me, repairing permissions didn't work, neither did resetting the printing system. I even tried updating cups and it didn't help either.
    I found a way to get the printer to work by choosing HP Photosmart P1100 - Gimp-Print v5.0.0-beta2 in Printer Set Up Utility, but since I never completed the HP set up assistant, it came up every time I turned on the computer. But, I could still print.
    Then one day I couldn't print, and when I went to Printer Set Up Utility, every driver I picked resulted in the "An error occured while trying to add the selected printer...server-error-service-unavailable", even the one that worked before (HP Photosmart P1100 - Gimp-Print v5.0.0-beta2)
    What finally worked to get me back in the land of the printing was to do an archive and install of the OS and re-installing the latest OS update, then reinstalling the v7.9.1 software from the hp website. I have no idea how things got so messed up twice, but I thought I would share what finally worked just in case it helps someone else out there...
    Mini   Mac OS X (10.4.8)   1.42 GHz PowerPC G4

    You are not alone.
    I am having EXACTLY the same problem with my HP Photosmart 3210 All-in-One. Step two of the HP Setup Assistant stops me dead in my tracks. No printers are listed. Scan Utility just crashes upon opening. The System Profiler lists the printer in both the Printer section & the USB section. I installed the new HP (Universal) 7.9 dmg as an Update; worked fine until I tried to scan. It will do everything, except scan.
    Most recently, I did a System Archive & Install (after many MANUAL* printer uninstalls & reinstalls of HP software....), then applied: MacOSXUpdCombo10.4.10PPC.dmg, (brings all up to date in one step).
    And a fresh install of HP Universal 7.9.....no change. I did notice that one set of instructions (for installation) said not to have the printer connected until prompted by the software (which never happens). Another (most recent) said that the printer MUST be conected (and 'on') BEFORE beginning the software installation. Neither one worked. And Hp hasn't been able assist any further. If they come up with something, I will post.
    Oh, I also tried installing only the Original software that came with the Mac & the 3210. Now that doesn't work either.
    But I'm Still Hopeful,
    Scott Smith
    P.S. I am using a Powerbook G4....
    *I have complete instructions on this process if you think it might help your situation.... (it removes all hp stuff & built-in Mac/HP driver stuff.)

  • I had no problem connecting to my network and now all of a sudden I can't connect.  Instead of prompting me for a password it comes back and says unable to join the network ("name") and then the option is Dismiss.  Anyone else have that problem?

    I had no problem connecting to my network and now all of a sudden I can't connect my iPad.  Instead of prompting me for a password it comes back and says unable to join the network ("name") and then the option is Dismiss.  Anyone else have that problem?  I've gone thru all my settings and can't seem to find a way to log into my network.  Don't get the option to put in my password.  It just give me the name of my network and option of dismiss instead of password.

    1. Turn router off for 30 seconds and on again
    2. Settings>General>Reset>Reset Network Settings

  • Detection problem of my HP photosmart C5200 All-in-One series

    Hi,
    I have an HP photosmart C5200 All-in-One series and the printer will not detect that it is connected to the computer via USB cable. I checked all the USB slots in my computer and they are work, so the problem is with the printer. I tried installing and re-installing the printer to several computers and the installation goes well until the step that asks to connect the USB cable to the printer and computer for identification. However, printer seem not to recognize that it is connected. So, it gives me the option to proceed without the connection step and the installation is complete.
    If anyone had the same problem and solved, it would be greatly appreciated to have your help.
    Thank you.

    What operating system are you using ?
    You may try the HP Install Wizard to detect and resolve your issue.
    If I helped you at all it would be great if you clicked the blue kudos star!
    If I solved your post please mark it as solved to help others.
    I'm a printer tech with HP.

  • Problem with installing Solution Center for a HP Photosmart Premium All-in-One Printer - C309g

    Hi folks,
    I've searched many threads and found some directions to remedy this, tried them and have had no luck.
    I'm running Windows 7.  All updates are current.  When I bought the printer I installed the software (on Windows 7 OS) from the disc and everything was fine.  Fast forward a year and Solution Center stopped working.
    Uninstalled all HP software to reinstall.  I was only able to reinstall HP Update.  I was able to load the basic drivers for print and scan, but not the entire software suite including Solution Center.  The installation stops abruptly after "installing updates".
    I even downloaded and tried "PS_AIO_06_C309g-m_USW_Full_Win_enu_140_175" and got the same result as the original installation disc.
    What can I do with my printer (HP Photosmart Premium All-in-One Printer - C309g)???
    Thanks,
    Alex
    This question was solved.
    View Solution.

    Hi jerseyal,
    I hate to hear you are having issues.  What suggestions have you tried?  Did you get an error when installing?  How are you connecting the device?  Before completing the below steps run the print and scan doctor to see what it indicates and if the issue is resolvable through that tool(click + beside utility diagnostic tools, then download beside print and scan doctor). Click Here
    If you are still experiencing the issue the steps below may help resolve it. 
    Try using the scrubber built into the software, then reinstalling from the current download available on the website. 
    From original printer installation CD:
    1. Insert CD into drive, and then cancel the installer
    2. Open My Computer, and then right click on the CD drive and chose open
    3. Open folder Util
    4. Open folder CCC
    5. Run the uninstall_ L4.bat for non-HP computers only.    For HP computers run the Uninstall_L3.bat NOTE: Performing level 4 uninstall on HP computer will negatively affect operating system functionality-HP and I are not responsible for damages or loss of data caused
    6. When the uninstall has completed restart the computer
    7. Run Disk cleanup from Accessories\ System Tools
    8. Download and install the latest version of Adobe flash player
    http://www.adobe.com/support/flashplayer/downloads.html
    9. Use the following tool to clean the registry.  Note: This utility is not HP sponsored or approved.  HP and I are not responsible for damages or loss of data caused by the utility.  This step is optional.   You can skip it if you want.
    http://download.cnet.com/Advanced-SystemCare/3000-2086_4-10407614.html?part=dl-6271865&subj=dl&tag=b...
    10. Download the full feature software and drivers Driver Link
    11. Run the download to reinstall the printer
    From a download:
    1. Run disk cleanup on your computer
    2. Download and run the software and drivers below.
    3. Once the download is done extracting, cancel the download. Driver Link
    4.. Press the Windows key + R on the keyboard to bring up the run menu.
    5. Type %temp% in the run field and click OK.
    6. Look for, and open the folder starting with 7z (Example: 7zS2356)
    7. Open folder Util
    8. Open folder CCC
    9. Run the uninstall_ L4.bat for non-HP computers only.    For HP computers run the Uninstall_L3.bat NOTE: Performing level 4 uninstall on HP computer will negatively affect operating system functionality-HP and I are not responsible for damages or loss of data caused.
    10. When the uninstall has completed restart the computer
    11. Run Disk cleanup from Accessories\ System Tools
    12. Download and install the latest version of Adobe flash player
    http://www.adobe.com/support/flashplayer/downloads.html
    13. Use the following tool to clean the system and registry.  Note: This utility is not HP sponsored or approved.  HP and I are not responsible for damages or loss of data caused by the utility.  This step is optional.   You can skip it if you want.
    http://download.cnet.com/Advanced-SystemCare/3000-2086_4-10407614.html?part=dl-6271865&subj=dl&tag=b...
    14. Download the full feature software and drivers Driver link
    15. Run the download to reinstall the printer
    Note: Depending on type of security software it may need to be disabled when re-installing unit. Also make sure the Adobe flash player is up to date.
    Hope this helps!
    Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
    Please select the "Accept as Solution" button on the post that best answers your question.
    I appreciate your input !
    Thank You,
    I work for HP.

  • Hello Everyone, I just bought a HP Photosmart Premium All-in-One Printer - C309g but i find it very difficult to connect to it via BLUETOOTH and WIRELESS on my IPAD 3...i will be very greatfull if i'll get a solution as soon as possible. Thanks

    Hello Everyone, I just bought a HP Photosmart Premium All-in-One Printer - C309g but i find it very difficult to connect to it via BLUETOOTH and WIRELESS on my IPAD 3...i will be very greatfull if i'll get a solution as soon as possible. Thanks

    Hi Tomiwa,
    You cannot print from the iPad to that printer. AirPrint and Bluetooth are completely different.
    There may be apps you can buy that will enable using that printer, but that is not an ideal solution.
    That particular printer has had many bad reviews, and is unreasonably expensive for its features. Considering that you just bought the printer, as well as its lack of AirPrint, I suggest you return it and buy a printer that supports AirPrint.

  • HP Photosmart 2610 All in One Printer Paper feeds OK but the software and sensors are a problem

    HP Photosmart 2610 All in One Printer   Paper feeds OK but the software and sensors are not allowing paper to feed until several steps are taken first.
    (I am using Windows 7.  I also use the virtual XP mode and mostly MS Office 2003 docs). 
    I have had this printer for several years and love it.  Before I toss it out, I thought I would check if I could get it to work properly before I buy another printer.  Note: I did put in a new HP black cartridge (because it was out of ink) but the printer was not working properly for several days before I changed the cartridge. The printer was at step 5 before ink change.
    Lately, each time I turn on my printer, I have to go through the same routine
    1. The printer wants to align the cartridges so I push OK
    2. The paper feeds into the printer and stops at the exact place to start printing.
    3. Error message appears that it is out of paper.  So I press OK to continue.
    4. It says "aligning print cartridges" runs through 2 sheets of blank paper without trying to do anything and then states "cartridge alignment failed"  "Press OK to continue"
    5. Screen is now normal and it appears it is going to work.
    6. It makes no difference if I used the copy function OR when I send a print job from the computer, the paper feeds into the printer and stops at the exact place to start printing but nothing happens.
    7. Error message appears that it is out of paper. OR that it is the wrong size paper.  I pull the paper that was at the proper place to be printed from the printer and then the error message says "Paper jam.  Press OK to continue"
    8.  I press OK.  The printer will then quickly feed in and eject 2 sheets of paper before it will actually start printing the print job.  It will work fine after this as long as I print from the same document.
    9. If I want to print a different document then I have to start all over again at step 6 to get the printer to work.  If I shut the printer off I have to go back to step 1.
    What I have already tried
    A.  Uninstalled and reinstalled the printer driver direct from HP web site.  I have done this several times with both the basic driver download and the complete package download.
    B.  I have done a partial reset by unplugging the printer, and then re-plugging the printer while pushing the  "# and 3" buttons while turning on the printer.  I have done this several times.  Each time it will work fine until I try a different document of turn off the printer.
    C. I have downloaded the HP Print and Scan Doctor and used it several times.  It states that "everything checks out OK"
    D. I have downloaded the HP Hardware Diagnostic Utility 4.0 but it does not work with my printer.
    E.  I have cleaned all the rollers and blown air throughout to make sure there were no bits of junk in the paper's path or blocking a sensor.
    F.  I have tried different brands and weights of paper (all 8½  x 11) but nothing works.
    Most of the problems started when I added the printer to the virtual machine so I could print XP files.  This may just be a coincidence because the printer has the same problems when I use the copy function without the computer being on.
    Thanks for looking at my issues.  Any help would certainly be appreciated.

    I just tried using Notepad as you suggested and had the same result.  Paper feeds in stops at proper place and error message "out of paper" 
    I just put in two new HP ink cartridges because the other two were low and I was told that this might be the problem. 
    I seem to remember that the HP 2610 shows 2 "ink icons" in the lower left corner.  One for black and one for color.  The ink icons would change from completly full to just an outline as the amount of ink went down.  Currently the black ink icon is missing
    This is a very frustrating problem because the printer works great after doing a few steps to get around the problem.  The fact that the problem reoccurs any time anything is changed is the major problem
    Most of the problems started when I added the printer to the Windows 7 virtual machine so I could work with Windows XP programs.  This may just be a coincidence because the printer still has the same problems when I use the copy function without the computer even being on.
    I want to thank you for all of your efforts.  Perhaps this is a unique problem that will never be solved and it is best to take my losses and buy a new printer.  As a last chance, if possible, could you refer my post to someone who is an expert with the HP 2610 printer.

  • HP Photosmart C7280 All in One installati​on problems with windows 8.1

    Hi,
    I have a HP Photosmart C7280 All in One printer which was working fine on wifi with Windows 8. A few days ago I got the prompt to upgrade to 8.1. Following this the printer would not work at all, and I got prompt/warning message to re-install the printer software. So I went to the control panel and removed all the old HP software, and tried to re-install the latest one from the HP site...to no avail.
    I have tried doing this a number of ways - manual download, downloading the HP software that determines what software is required, then downloads it for you....
    It seems to start unpacking ok, but then gets stuck on 'Checking System' and never progresses to do anything else. Help!
    This question was solved.
    View Solution.

    Hello Cam77,
    Welcome to the HP Support Forums. I see that you are encountering difficulties installing your Photosmart C7280 printer after upgrading your computer to Windows 8.1.
    I have included the Windows 8: The Progress Bar on the Software Installation Stops or Stalls document. It will walk you through the steps to get the printer installed.
    Please let me know if you encounter any difficulties while doing the above. If you do, please let me know at what step things went awry and what any error messages said. Please also include how you have the printer connected (USB cable, ethernet, or wireless). Thank you.
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • Can't connect Photosmart 7510e all-in-one C311a to network for updates-new install-Windows 7 32 bit

    During installation of new printer and wireless e-print set up (Photosmart 7510e all-in-one C311a) I was asked to use printer to check for updates but I am getting error "printer is not connected to a network". I have printer connected to laptop via USB. Laptop have active wireless connection, Windows 7 Pro 32 bit. Please advice.

    Hi mjf11,
    Sorry you are having trouble. Here is a link to the HP Network Diagnostic Utility, which should help you resolve your network connectivity issue:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02114394&cc=us&dlc=en&lang=en&lc=en&product=507...
    If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

  • Blasted printer problems - HP Photosmart C6180 All-in-One

    Bought a spanking new HP Photosmart C6180 All-in-One and installed the drivers. When running the HP Setup Assistant it had a blank list to select from.
    I came across this tip from macosxhints.com
    "If your system drive was set up with a case-sensitive HFS file system, HP's All-in-One installer will fail when it gets to the HP Setup Assistant -- it will ask you to "Select Device" and give you an empty list. To get the installer to work, you have to install it on a case-insensitive file system. I've confirmed this with version 7.9.1 of the PhotoSmart C6100 series and version 7.9 of the Officejet 7310 series drivers.
    The solution? The only one I've found is to re-format and install on a file system that is not case sensitive. After hearing back from HP's tech support, they confirmed the problem and the solution:
    Thank you for contacting HP Total Care.
    The software for the Photosmart C6180 is not supported on a case sensitive partition. You will have to install the drivers on a case-insensitive partition.
    I only wish they had mentioned that anywhere in the online troubleshooting section. Sigh." http://www.macosxhints.com/article.php?story=20070623004646642
    Can someone point me in the direction of:
    "Setting up a case-insensitive partition"
    thanks!

    post not answered

  • Problem installing Photosmart C6180 All-In-One software

    I've "googled" and found several similar installation issues but none quite match mine.   When I attempt to install the All-In-One software, I receive a dialog box error "The system cannot find the file specified."   The file that it is attempting to find is found in the Dialog window heading:
    c:\users\Myusername\AppData\Local\Temp\7zS52C3\,sourcepath.setup\blocksys...
    Using %temp% I am able to verify that the 7zS52C3 folder structure exists.  However the ",sourcepath.setup" folder shown above is incorrect.  it should be just "setup".  
    I've ran this install several times under  different accounts, including creating a new admin account.
    I've cleared all temp files, removed tsr files using msconfig as described and cannot seem to solve this issue.  I even renamed the setup folder to ",sourcepath.setup" to see if this would solve the install but it failed on another file.
    I am running Windows Professional x64,  My HP Photosmart c6180 is connected to the network and I am able to print properly to it from my computer.  I need the software primarily for "scanning to computer" functionality.
    Any help is appreciated.

    Hello @DirkPittP,
    Welcome to the HP Support Forums!
    I understand that when installing your HP Photosmart C6180 All-in-One Printer on your Windows 7 64 bit computer, you are encountering a 'c:\users\Myusername\AppData\Local\Temp\7zS52C3\,so​urcepath.setup\blocksysinstall.exe The system cannot find the file specified' error. I would like to assist you with this issue today.
    Now in your original post, I can see that you have already attempted installing the printer on administrator accounts, clearing the temp files, running an msconfig, and renaming the folder to no avail. At this time I would like you run the following steps to see if we can get this working for you.
    Step 1: Uninstall Drivers:
    First, I would like you to clean up your system of any software or drivers for your HP Photosmart that may have made their way onto your system during the failed installs. Rather than running the 'normal' uninstall process, I would like you to click here to download the Microsoft Uninstaller Tool.
    Once the website opens, please select the Run now button on the right hand side. Please follow through any recommended fix steps provided. When prompted, choose that you need assistance with 'uninstalling'. You will be brought to a list of populated programs from your computer. Scroll through this list until you see your HP Photosmart. Select your HP Photosmart and allow it to uninstall.
    This Microsoft Tool will also check your computer for any registry corruptions. Should any system corruptions be found, this Microsoft Tool will fix those corruptions for you.
    Once the uninstall has completed, please close the Microsoft Tool and proceed to the next step.
    Step 2: Clear the Temp Files:
    Click on your Start menu
    In the 'search programs and files' box type %temp% and hit enter
    In the Temp folder select Ctrl + A at the same time on your keyboard to highlight everything
    Select the 'delete' button on your keyboard. If you get a pop up to skip an item, just skip it.
    Once the Temp folder is emptied, close the window
    Right click on your Recycling Bin and select Empty Recycling Bin
    Step 3: Download Drivers:
    Please click here to download the latest drivers for your printer.
    Once the website opens select the Download button on the top left
    Allow the download to Run
    Once the download has completed the installer will automatically extract
    After the extraction if you get the error again for 'blocksysuserinstall.exe' take note of the temp folder 7z . . .  number sequence it refers to this time around.
    Step 4: Rename Temp 7z Installer package:
    Click on your Start menu
    In the 'search programs and files' box type %temp% and hit enter
    In the Temp folder locate the 7z . . . folder that shows in there
    Right click on the 7z folder and left click on 'rename'
    Rename the folder to the 7z. . . to the name that the 'blocksysuserinstall.exe' points to
    NOTE:  Ensure that you are logged into the same User Account that the error points to: "c:\users\Myusername\AppData . . . " when you make the change to the 7z folder. There shouldn't be any  'sourcepath.setup' folders at all.
    Step 5: Install Printer:
    Once the 7z folder is renamed to the name the error wants than click on the 7z folder to open it
    Scroll down to the bottom of the installer files
    Double click on the setup.exe file at the bottom. It may show an HP logo to the left of it
    An installer window should pop open
    Follow through the with the onscreen instructions to reinstall your printer
    Please respond to this post with the result of your troubleshooting. I look forward to hearing from you!  
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • HP Photosmart e-all-in-one NOT PRINTING for MAC 10.9.2

    Hi,
    I have a HP Photosmart e-all-in-one wireless that I have been using for my Apple devices (Mac, iphone, ipad) for years and recently it started giving me problems. 
    First month or so ago, out of nothing the MacBookPro would not see the printer connected, in dispite of been connected to the network. During that time I was able to find it connected from my iphone & ipad. Then I was using to print from these last two.
    Now, not even from my iphone & ipad. It seems that printer does not exist at all, coz it always says "printer not connected" on the MacBook and "No AirPrint Printers Found" on the ipad & iphone. 
    I've noticed that on HP website, the most updated version of the Mac is 10.9 and my devices has 10.9.2 Is this the problem? If so, how can I get by and continue to use the printer? I need to print ASAP.
    Thanks,
    eb

    What router? Have you restarted the router?
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

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