Problem connecting wirelessly to printer

Hi, I used to be able to connect wirelessly to my HP Envy 120, and then for some reason it stopped working from my Macbook - I can still print from my iPad, and my daughter can print from her PC. Any ideas?

Hello themaven. Welcome to the Apple Discussions!
Does your client's ISP require that she registers the MAC address of the device that will be connected to their Internet service? If not, then it is possible that the communication between the Internet modem & the Time Capsule (TC) has not been properly established.
I suggest trying the following:
o Power-down the modem, TC, and computer(s); wait at least 10-15 minutes. Order is not critical.
o Power-up the modem; wait at least 10-15 minutes.
o Power-up the TC; wait at least 5-10 minutes.
o Power-up the computer(s).
The computer(s) should now have Internet connectivity from the TC whether they are connected to it by Ethernet or wireless. Please post back your results.

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There was a problem connecting to the printer. Make sure it's connected and try again

A test page prints ok. However when I come to print any document I get this message:
"There was a problem connecting to the printer. Make sure it's connected and try again"
I have uninstalled the printer and re-installed it and rebooted my computer. Still printing a tet page but won't print anything else.

Hi @davifels,
Welcome to the HP Forums!
I see that you are getting the error message, "there was a problem connecting to the printer. Make sure it's connected and try again." With your HP Envy 4500 printer running on Windows 8.1 (64-bit). I am sorry to hear this, but happy to help!
For further assistance, I will need the following information:
If the printer is connected, Wireless, or USB.
If the printer is able to make copies. Copy Text or Mixed Documents.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
If the printer can print from NotePad.
In the meantime, please take a look through this guide, 'Printer is offline' Message Displays on the Computer and the Printer Will Not Print: Windows 8.
Hope this guide helps, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

My time capsule seemed to have given up so I have just got a net gear router, I have no problem connecting wirelessly but when I connect an Ethernet cable it says it's connected but pages will not load

My time capsule seemed to have given up so I have just got a net gear router, I have no problem connecting wirelessly but when I connect an Ethernet cable it says it's connected but pages will not load

Do a factory reset .. nothing will be deleted from your backups and you will be able to get access to them again.
The Factory Reset Gen1-4.
Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.

Problem connecting wirelessly from iMac to NETGEAR router, get invalid password message with WPA and WPA-2 encryption in place but if I remove them, so no security, can connect without a problem. Help!!

Problem connecting wirelessly from iMac to NETGEAR router, get invalid password message with WPA and WPA-2 encryption in place but if I remove them, so no security, can connect without a problem. Help!!

Thank you for your suggestion but I have already had a couple of phone sessions with NETGEAR support and they don't see any problems with the router settings etc. They referred me to Apple support, who helped me discover that it is possible to communicate with the router but only if I turn off the encryption/security software, which I don't want to do. The frustrating thing is that I can connect wirelessly from a laptop running Windows 7 and two Anroid smart phones, with WPA-2 in place, without a problem. Do you have any other ideas?

Having problems connecting wireless?

Hi All,
I just got my MACBOOK two days ago and having some issues connecting wireless.. I can connect to my LINKSYS wireless router but it seems after about 7 mins of use I can no longer connect to the router. I have reset the router and even changed it but I still seem to have the same issue.
If I use only PC's on my wireless network I don't have any issues.. It seems like the MAC messes up my network and it will not work again unless I take the power out of the router and then modem.
I have used my comp at a friends house connecting to their linksys router without any issues.
ANY IDEAS?
THANKS

If you have no problems connecting wirelessly on another network, then I'd look at your router as the probably culprit. Do you have any problems connecting to the router by Ethernet cable? Are your Network preferences configured properly? Have there been any firmware updates released for your router that you have not installed? Have you tried a different router in your home network? For example, try a D-Link DI-524. I've had good success with it. I've never had a really satisfactory experience with LinkSys, but that's my personal experience.

Samsung 325W Printer Problem - Connecting wirelessly

Hi,
I recently bought the above printer and installed it according to the instructions. Everything seems to be fine, but when I haven't used the printer for a day or so, my iMac 'loses' it and I have to reinstall it all again. This is obviously a PITA!
Has anyone had a similar problem with this printer and managed to resole it, please?
I also have a HP multifunction device which is also connected wirelessly and this seems to work without too many issues, although it also disappears occasionally.
Any help would be appreciated.

Never mind. A reinstall did it!

HP Deskjet 712c Win 7 Home problem connecting to shared printer on Win XP Pro PC

Hi,
I am having a problem connecting to a shared printer on my home wireless network. The printer is HP Deskjet 712C. When I had Win XP on all my PCs, I could successfully share the printer from one PC and print to it from any PC. Worked just fine.
However, now I have 2 PCs with Win 7 Home and 1 PC with Win XP Pro. The printer is physically connected to the Win XP box. I have confirmed, on that box, it is being shared. When I try to add the printer on a Win 7 box, I select network printer and get to the point where it needs the driver. It prompts for an INF file. I have no clue where to go from there. I have done the Windows Update thing for Win 7 to update the driver list in the OS. I did see on the Win XP box that there's a place where I can load various drivers to the network for different OSs. I'm guessing that's so the appropriate drivers for those OSs will be available when adding the shared printer in those OSs. Of course, Win Vista and Win 7 are not available there. Is there any way I can share the printer from my Win XP box to my Win 7 boxes?
Also, I've tried physically connecting the printer to one of my Win 7 boxes to share it from there, but I have probems there just getting Win 7 to see the printer correctly. I'm using a Parallel - USB converter cable. When I plug it in, Win 7 sees the printer as a IEEE-1394 device instead of a printer. Even when I install the HP Deskjet 712C drivers in the OS driver list, and select the USB001 port, it tells me the printer is not plugged in, but I know it is.
I would love to hear some ideas! Please help!
Thanks

HI, I have the same issue and recently (1/15/11) posted the problem.
Did you ever figure out what was arong and get it working?

Trouble connecting wireless f4580 printer to network

Hi
I have just brought this printer & am having problems connecting it wirelessly. I have a Livebox that Orange sent me.
On screen it says the printer has successfully joined the network. its only when it prints a wireless network test report im having problems. It prints out a page that has the following printed on it
'More than one access point/wireless router has been found that matches your wireless network name (SSID) If this is not intended, your HP printer may connect to the wrong wireless network
If you change your network name, you will need to configure the SSID on all wireless devices to match your new network SSID'
Wireless on - Pass
Wireless working -Pass
Network name (SSID) found - pass
Security - pass
printer settings consistant with wireless router settings - pass
No filtering - FAIL
connected - not run
Other networks found matching your networks name - yes
wireless networks detected - 4
downlink count - 0
Channel - not run
Network name - livebox
Hardware adress (MAC) - f4:ce:xx:xx:xx:xx (have blanked out some as i dont know whether i should have it displayed on a forum as i dont know what the numbers mean, lol)
IP address - not applicable
configuration source - not applicaible
Comunication source - Infastructure
Authentication Type - WPA-PSK
Encryption - Automatic (AES or TKIP)
what am i doing wrong?
Thank you

I think that Orange is a DSL service, right?
Try this:
Sometimes DSL providers have more control over the router than the printer likes.
- Unplug the telephone line from the router
- Turn the power off on the router, wait 30 seconds, then turn the power back on.
- Go through the normal process of connecting the printer to the device.
- Now find the IP address of the printer (it should be on the self-test printout), type it into a browser.
- In screen you will find a Networking Tab, then on the left Wireless, then the IPv4 Tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you know what that is, set an IP outside that range but no higher than 255 (the last number in the address).
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Use the router's IP address for the gateway and the first DNS (leave the second blank).
- Finally, plug in the phone line and test.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Problem connecting wirelessly with home hub 3.

Kodak gave me advice onthis problem. Entered security key in upper case instead of lower and it solved the problem . No help from BT on this.

paulweekspat wrote:
trying to connect kodak printer. i have resolved the issue with help from kodak. bt was no help at all. thanks anyway.
What john46 says is quite correct, also Kodak would give you NO support for setting up the Home Hub..
Thats not to say you would not have been given help on these forums if you had a problem connecting your printer and if we could not help,at least we might have been able to point you in the right direction.
http://support.en.kodak.co.uk/app/home/selected/true
toekneem
http://www.no2nuisancecalls.net
(EASBF)

Trying to Connect Wireless Epson Printer with Time Capsule

Greetings. I am a regular Mac user and using Mac for several years now. However, I am a new to network administration. I have a Linksys wireless router that syncs our 5 Macs (one iPad-1 iMac and three MacBook Pros), plus 4 Windows PC's we have in our network. I recently decided to purchase a Time Machine, and further our use of Apple technology in wireless devices. I want to back up all my computer's files to Time Machine and use the Airport Extreme functions of Time Machine while discontinuing the use of my LinkSys router. However, I can't get my Epson WorkForce 600 to wirelessly connect to Time Capsule in order to use the scanner & fax functions. Connecting the printer by USB enables the printer function, but disables all other functions of the printer (fax-scan, etc.).
I tried downloading new Epson drivers and couldn't get some of them to install. This time My iMac wouldn't install the .dmg files. I tried opening the .dmg file and installing. The pop up box requiring my administrator password, kept flashing when I tried to enter my password. Since I couldn't get the .dmg files to install, my plan to update Epson driver's didn't work. Question #1: I am looking for advice how to install these weird disk image files ?
I turned off my Time Capsule, re-connected the LinkSys to the cable modem and all my wireless functions work again, especially my printer. Sadly, no Time Capsule.
I read another discussion suggestion connecting both wireless devices together. I assume since I want to use Time Capsule that I set it up with the modem and connect the other router to it via one of the four ethernet connections. I didn't want to try this until I received further advice. I am hoping I can connect my LinkSys router to Time Capsule and use the printer through the LinkSys connection with all other computers on my network.
Question #2: How can I get my Time Capsule to find the Epson so I can use it again, or should I just use the LinkSys router connected to the printer?
Thank you in advance for help.

This sounds as if you are trying to use instructions that are more than 2 years old at this point, but you are using a new version of AirPort Utility Utility in Lion or Mountain Lion....which would not track or apply to the older instructions.
Can you confirm what operating system that you are using on the Mac that is being used to configure devices?
The new AirPort Express will connect directly to the Time Capsule using an Ethernet connection, correct?

Laserjet 100 color MFP M175nw - problems connecting wirelessly to PC

I have just bought a Laserjet 100 color MFP M175nw and cannot connect wirelessly to my home network.
The installation goes to 99% and then gives an error message saying it took too long to connect, reboot and try again. Rebooted and tried again many times.
I have downloaded the latest installation prog. with the same result.
I have been able to connect with USB direct and can print, but not by Wi-Fi.
I have been able to connect the printer to my rooter by ethernet cable and can print that way also.
I am running Win 8.1 on a 64bit Lenovo computer.
Please can you advise a solution?
Thanks

Hi,
Yes. It's a bit embarrassing. Eventually, I went back to the instructions, and followed them to the letter for the WIFI setup - and it worked .
For me, the adage is true - "When all else fails, read the instructions."
So embarrassing!!!!!
Hope this helps.

WRV54G - Problems connecting wirelessly with Windows 7

I'm unable to connect wirelessly to router using a HP laptop with windows 7. I have 2 xp laptops that connect without a problem. The HP laptop finds network, but once I click on network to connect, it does not ask for the security code therefore I can not connect to network.

Hi. I think you need to verify your router MAC Filtering. I would suggest to disable it first. Check this link,
http://linksys.custhelp.com/cgibin/linksys.cfg/php/enduser/std_adp.phpp_faqid=20600&p_created=125498...
Also, make sure you're using the latest firmware for the router. Don't forget to manage the Profile of the card as stated on the link provided above. Thanks.

Problem Connecting to Shared Printer on Leopard from Windows XP

Hey guys,
Just installed Leopard yesterday, and I have a Canon PIXMA MP160 printer connected via USB.
I have set the printer to be Shared, and enabled Printer Sharing in the Sharing preferences.
However, when I try and connect to the printer from a Windows XP laptop, it says: Access Denied, Unable to Connect.
I imagine that this is because I would have provide a username / password combo in order to access the network resources on my Leopard machine. I just can't figure out how to send the credentials, or disable the login necessity if needs be.
If this isn't the problem, or if it cannot be fixed then the alternative is to connect the printer to my router, which shares it via SMB. Now that's fine when I want to connect to it from Windows, but I can't figure out a way to set it up on Leopard.
The MP160 driver that comes with Leopard isn't marked as "Modern" which, according to the documentation means that it cannot be used to install IP or Windows Shared printers.
So my question is, to sum up, is there a way to fix the access problem when trying to access a shared printer on Leopard from Windows, and is there any way I can install and use the printer from Leopard while its shared from my Router via SMB?
Thanks in advance.
Edit:
I just thought it would be helpful to say that I'm able to connect and browse through SMB shares from Windows Systems, and I'm able to connect and browse through shared volumes on Leopard from Windows. It's just the printing that's not playing fair.
Message was edited by: Jasarien

I had Bonjour for Windows working on two XP machines before I upgraded to Leopard. After that when the Bonjour printer would not work I deleted it from the XP machines and re-ran the Bonjour Setup App. It can find the printer every time, but it will not finish and will give me an error instead.
I've also verified that I have Printer Sharing turned on and the printer is specifically set to be shared. I'm out of ideas.
Has anyone heard reports of Bonjour 1.0.4 not working with Leopard or just being buggy under similar circumstances? If that's not the problem, then I must be missing something. Suggestions welcome.

Unable to Connect Wirelessly to Printer

Hi all.
Since I had my BT Infinity installed I am unable to connect to my printer Wirelessly like I had previous. I have an Epson SX600FW Inkjet All-in-One Printer. I have the BT Homehub 2.0. How do you configure this hub/router for the Wireless Printer? I cannot see any way of doing this?
Out of desperation, I have even tried to attach my old Router to the Homehub (even replace the BT Hub with it) but got nothing at all. Not even internet connection!
Can anyone help?
BT Infinity (Option 2/Unlimited) - BT Telephone (Unlimited 24/7 calls) - BT Vision (The Whole Lot! inc Sky Sports & ESPN)
Solved!
Go to Solution.

rdec1945 wrote:
Infinity installed yesterday. Works perfectly both with laptop and Wi Fi Blue Ray DVD but will not work with printer which is an Epson Stylus SX425W. I have set up printer ok to run on Wi Fi but it will not print and I keep getting error messages. Spoken to Epson who have been thro the set up, confirmed that all is ok and asked me to print a status check. This says that network is working correctly but "A router/access point channel conflict has been detected". According to Epson, the solution is for the BT Hub to be configured so that it allows any Epson product through it's firewalls, and for MAC address filtering to be turned off. This is out of my league - is there anyone out there who recognises this issue and can help?
Hi rdec1945
I dont use that printer but the epson PX710W.
Have you used the printers on screen menu.
Setup
OK
Network Settings
OK
Wireless setup wizard or even Advanced setup and then WPS Wireless LAN setup, where you use the WPS button on the side of the HH3.
Setting up mine did not involve opening any thing in the firewall or doing anything with MAC address filtering.
[edit] have a look at this post from geaves, again not the same printer but suggests setting it up with ethernet first, I think its post 6.
http://community.bt.com/t5/Other-BB-Queries/Cant-get-wireless-printer-working-with-Home-Hub-3/m-p/29...
toekneem
http://www.no2nuisancecalls.net
(EASBF)

Problem Connecting wirelessly to BT Voayger 2500v

Hi there,
I'm having trouble connecting wirelessly to my BT Voayger 2500v wireless router. I am able to connect to the web with it no worries when it is connected by an Ethernet cable. But I would like to connect to it via Airport. In the Airport menu at the top right of the screen the router appears. I disconnect the Ethernet cable from the computer and select the router from the list and it says it is connected. But when I open up a page in Safari it says that I am not connected to the web. At no point does it ask me for a password. When I try to connect to other available networks in the building (not mine) it does ask for a password which I believe is normal behaviour, but not for my router?
Any ideas?
Thanks so much!
Regards
The Mervinator

Mervinator, Welcome to the discussion area!
At no point does it ask me for a password.
Did you enable wireless encryption on your router? If not, it won't ask you for a password.

Problem connecting wirelessly to printer

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