Problem: could not be updated because the firmware file could not be found
Hello, this is the same topic i have write in French. I have a problem with my ipod nano silver 4go, when i try to update my firmware, this message apears: "the ipod could not be updated because the firmware file could not be found" does someone know about this problem? Please excuse my english
Hey, i tried this, twicebut after iTunes downloaded the update, it still says "firmware file is corrupt" even after i have deleted the folder. Im on a windows operating system (my friends - GO MACS!!) and it wont work. Im trying to fix this for my friend, i was considering just formatting itto FAT32 with the explorer thingy. but that might make iTunes not recognize it. Any advice would be benificial!!
Similar Messages
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The iPhone could not be updated because the firmware file is not compatible(iPhone 4s). What should i do? I just bought my iPhone yesterday and i can't update my software from 5.0 version 9A334) to 5.0.1 because the firmware(1.0.11) is not compatible.
dear friends
im experiencing the same problem rite now. i just bought a 4s for my wife yesterday. when i tried updating the ios to 1.0.5 directly from the phone, it showed - 'Unable to Check for Update. An error occured while checking for a software update. and when i tried updating it via itunes, i got this msg - The iPhone "xxx iphone" could not be updated because the firmware file is not compatible.
my internet connection is perfectly ok here. can anybody help me on this?
Thank you -
iPod version shown in iTunes as "4.3.4" (not listed in the OS drop-down associated with setting up this post. Appeared to download the update OK but as soon as it went to install it came up with "The iPod "xxxxx" could not be updated because the firmware file is not compatible" Why and what do I do now? I'm pretty sure it was trying to install 5.1.1
- Are you updating clicking on the update button in iTunes?
Try a reset. Nothing is lost.
- Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try deleting file and try again. It is located:
IPSW file location for Mac and Windows -
My iphone 5s and model A1457 and even after i downloaded the IOS 7.1,2 itunes get me error "the iphone could not be updated because the firmware file is not compatible"
some people saying that u cant get back and other saying yes u can
i wonder if i still can and how to avoid that error
IOS 8 Drain battery like **** -.-" & wireless not working well -.-", that's so annoying ...
(if someone got a solution, i would appreciate it, Thx in advance)You may have to arrange to take the product into an authorized
service agent for the iPhone (or other affected iDevice) to see
if they can apply the correct firmware update, to help resolve the
issue of upgrade; or if they have a way to put it as it was prior to
the attempted upgrade to a later iOS.
See all worldwide telephone support numbers
Contact a mobile carrier
Find an Apple Authorized Service Provider
Visit an Apple Retail Store
Pending some release of another update to the iOS, you'd need
to have someone's hands-on effort to correct the issues your
product faces now, before another round of upgrade attempt.
Sorry that I have no exact method to attempt to resolve your issue.
Good luck & happy computing! -
HT201210 could not be updated because the firmware file is not compatible
trying to update iPhone 4 so blue tooth may work in the car.
Version 4.3.5 ( 8L1 ) displayed under about.
Moden Firmware is 04.10.01
Any help would be appreciated.
could not be updated because the firmware file is not compatible appears after waiting 70 min for my computer to down load OS 5.1?Do you have iTunes 10.6.3?
If not, update iTunes first then try again. -
Just registered iphone 4s and attempted to run the first update to 5.0.1...message "could not be updated because the firmware file is not compatible." What needs to be done?
Check out this article, especially #4: Security Settings: http://support.apple.com/kb/TS1275
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While updating iphone software to 5.0.1, I am getting error that Iphone could not be updated because the firmware file not compatible.
Can anyone help me to resolve this issue.Using iTunes 10.5.2.11 on a PC running 64 bit Windows 7
First did a full back up of iphone using iTunes
Put iphone into Recovery Mode ( http://support.apple.com/kb/ht1808 ). Erases all user data and settings!
Disconnected USB cable from iphone
Powered off iphone by holding down Sleep/Off button until slider appeared, slid to off, waited until screen dark
Pressed and kept holding Home button while plugging cable back into phone
I still saw the graphic on the iphone that said to plug into iTunes, so I unplugged and re-plugged cable. (I may have released the Home button too soon)
Recovery Mode alert came up in iTunes.
Followed all iTunes prompts to restore phone - it downloaded and sucessfully installed iOS 5.0.1
iphone did not appear in iTunes due to missing pairing file (that made me nervous)
iphone was now at factory settings. I followed prompts on iphone screen to start reactivation process
Eventually the iphone asked if I wanted to restore from a back-up (whew!)
A window opened in iTunes and I was able to select my previous back-up file for the restore
A full restore from back-up then occured
I also allowed a carrier settings update to occur when prompted (not sure that happens in all cases)
When the restore was done I had to re-enter some passwords, but everything was there
iOS is now 5.0.1 (9A406). The whole process took about an hour. -
I was syncing my iPod and got the message that an update was available. I downloaded the update and just as it was almost finished, I got an error message. It couldnt' update my iPod because the "firmware file is not compatible." What's up with this? I've never had any problems before with this iPod or with my iPhone 4S before this.
Update your iTunes to latest version.
Try restoring your phone in DFU Mode, if that doesn’t work then try downgrading your iTunes back to iTunes 8 and try again. -
HT201210 The Iphone could not be updated because the firmware file is not compatible...
Iphone can not be updated because the firware file is mot compatible...
This is the message i have received when I wantted to update my Phone 4...any clues?
Thank you!Try a manual install, as outlined in link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
The iPod could not be updated because the firmware file could not be found?
I updated iTunes 7.0 and now I need to update the iPod software ver 1.2 and it won't install. I am stuck like Chuck. I've been working on this all day. Can't seem to find a resolution. I already went to the Apple Store Genius Bar and I got some tips but it didn't work. I un-install iTunes and re-install. Tried the 5 R's and nothing. I get a error message that says "firmware file could not be found" when I try to install the update and/or restore. Is anyone else getting this same error message?
Wow, after about 2 weeks I finally got my iPod to update on my very own PC. I followed the directions according to this document, http://docs.info.apple.com/article.html?artnum=304309, and the iPod software was updated to 1.2 version. I had did this one time before and it didn't work. However, just a few minutes ago it finally went through. Yeaaaa!
Dell Dimension 8400 Windows XP -
I am receiving this error message repeatedly, but it doesnt feature in any of the error code or message lists.
I have completed all the steps such as updating itunes, removing any other
USB devices, rebooting etc
Can anyone tell me what the error message means and how to get it sorted? Thanks!Are you sure your phone is a 3GS and not a 3G? 3G IPhone cannot be updated any higher than iOS 4.2.1 and this might be the reason why you are getting the not compatible error.
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The iPod could not be updated because the firmware file was corrupt.
So i kept having this problem in this thread here: http://discussions.apple.com/thread.jspa?threadID=1226490&tstart=255
I decided that maybe doing a Restore on my iPod would maybe sort it out however i got that message "The iPod could not be updated because the firmware file was corrupt." when trying to restore. I then searched apple and found out that deleting the 'iPod Software Updates' folder would sort it out, it didn't.
Now what's happening is when i try to restore it comes up saying i have to download this iPod Software 1.2.1 for iPod so it downloads and then when it's finished i'm still getting the error message saying the firmware file is corrupt.
What can i do now? any help appreciated please.this article actually sorted this problem out for me: http://docs.info.apple.com/article.html?artnum=304996
just to let you know -
Software could not be updated because the firmware file was corrupt
I just received my iPad yesterday and I saw there was a new update to the OS(from 3.2.1 to 3.2.2). I tried to install it and after downloading the 450 MB file it gave me the error "The iPod "ipod name" Could not be updated because the firmware file was corrupt", so I tried it again and again got hte same error; so I tried researching and saw several possible solutions, including re-installing iTunes, so I decided to try it on a different machine, same error. I don't want to keep downloading huge files, so I'm wondering if anyone knows some possible solutions? I've tried this on both a Windows XP and Windows 7 machine.
Hi, I had the same problem: firmware was corrupted on the update. I managed to fix it by logging in to my administrator account and leting iTunes do a reset. I have no media or apps on that iTunes account so it was relatively straight forward. Once reset and update was complete I logged back into my user account and let my usual iTunes account reinstal all my media and apps.
Be sure to backup your iPad before doing a reset.
This may help; you may also like to contact iPad Support for assistance. -
IPod could not be restored because the firmware file could not be found
Initial problem was no audio and skipping through songs at a rate of about 1 song per second.
Tried the 5 R's and that didn't help.
Installed iTunes 7 and then it wouldn't recognize the nano. Followed Apple's instructions when iPod not recognized, including uninstalling iTunes, uninstalling latent update installers, deleting the iTunes directory, clearing the recycle bin, deleting temp files, etc. Then reinstalled iTunes 7,
Plugged in my nano and Got the message, newer version of iPod software available, update software (version installed was 1.1.1 and newer version available was 1.2)? Clicked ok and that was the start of my troubles. That process failed and suggested that I restore to factory defaults (not exactly what I wanted to do, having to reload my songs, but went along).
Did a restore to factory settings and now get the message
The iPod could not be restored because the firmware file could not be found.
Anyone got any ideas how to update the firmware? I'm hopeful that a file can be downloaded to do this rather than sending in the nano to have it updated.
<opinion on>
After an hour of updating software and a couple of hours of reading the forums looking for the answer, my eyes hurt, it's 2:30am, and I'm frustrated to the point of throwing this in the trash.
My kids have a shuffle and a mini and I've updated software on both with no problems before. If I realized I would have to become a system admin for iPods, I would never have invested.
<opinion off>Welcome to Apple Discussions!
Take a look at these two articles. The error messages are not the same, but they may help...
http://docs.info.apple.com/article.html?artnum=304309
http://docs.info.apple.com/article.html?artnum=301267
If not, post back.
btabz -
what to do when a error message says could not be restored because the firmware file is not compatible
Were you updating/restrore via the Restore/update button in iTunes?
Try deleting the existing ufirware file and try again
It is located here:
IPSW file location for Mac and Windows
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