Problem creating Products

Hello friends,
Creating a new product in CRM I got the message:
An internal number range interval cannot be determined for category MAP
Message no. COM_PRODUCT_CUST005
We've created a new Hierarchy.
Must we set up something else?
One step by setp to create a new category and hierarchy I'll really appreciate.
Very thanks for any help. Points will be rewarded.
Lalas

Hi,
Go to Img-cross application componentBasic SettingsSettings for Product TypeNumber AssignmentDefine Number Ranges for Materials-
here u define the group and number ranges for this. Then assign this number ranges to element group. Here the product u create that will fall on that number range.
Second thing I want to clarify here wheather u r creating the product i Standalone system or connected to R/3. If it is standalone system in same path go to Product Category--Assign Category Hierarchies to Applications. here u assign the hierarchy to application. If any problem u r getting let me know.
Assign points if it helps.
Thanx
Chinmaya

Similar Messages

X301 - Problem creating Product Recovery Disc

Hello,
I recently purchased an X301 laptop and have been trying to create a product recovery disc but to no avail.
Shortly after I begin the process, I get a message saying "Drive is not ready or is busy performing another operation."
Can anyone please suggest what might be the problem?
The DVD burner is a Mat**bleep**a dvd-ram UJ-844 and I am using a SONY DVD+R DL disc.
Thanks.

machdeuce, welcome to the forum,
which OS do you have installed?
I have noticed that, using Vista, that the Vista "autoplay" function interferes with creating recovery discs. It sort of "takes over the drive". When required, insert the blank disc and click on the OK button before the Vista " autoplay has a chance to run. The autoplay dialogue field will come up and show the usual; copy files to disc etc., but you can then just close it without worry as the R&R has already received it's "orders" and will continue without problems.
Hope this helps
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
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Can 119 phantom asslys at one bom level create problem in product costing

I am going through a scenario where there r 119 phantom assemlies at one bom level. Can this create problem in product costing? It has been told to me by somebody that there can not be more than 99 phantom asslys at one level of bom? Is that true? My problem is that when i am doing product costing it is showing error-" too many dummies at bom level". Is this related to no. of phantom asslys at one bom level?

HI bala,
all the materials are costing relevent. I thik this problem is releteted with no. of phantom assemlies allowed at one bom level.
I had 119 phantom assemlies at bom level 3 of a varient material. At that time it gives me abap runtime error during product costing.
Now I have removed special procurment key 50 from material master of 20 number of phantom asslys. so now there r now 99 phantom assemlies at bom level 3.
I have taken costing run and its not giving error.
so i reached to conclusion that statndard limit of no. of phantom assemlies at one bom level can not exeed 99.
Now customer requires 119 phantom assleys at this level 3 of bom.
So can u suggest me whether i should contact sap to increase this limit for this perticular case?
will they solve my problem or there is any other solution to this?
please reply.
nitin

Error while creating product group

hi,
i am getting error while creating Product group.
Required parameters missing when calling up module
Message no. M3749
Please suggest me.. how to cop this
Regards,
amit

Dear Brahmankar,
I am using product groups in SOP as well as in the normal plannning scenario.In the normal planning scenario I am giving my PIR's in MD61 for the entire group.Then I am running MRP in MD02 for my product group.System is generating all the requirements normally for the entire group .
Please suggest me , this process is correct or it will create any problem in any module .
Thanks & Regards
Prabhakar

Update error while creating production order (TCODE CO01)

Hello,
We have created new plant into development server for testing. We have created production Order few days back at that time we have not faced any problem. But from last two days , when we create new production Order , system gives following error:
ORA-00947: not enough values
DBIF_RSQL_SQL_ERROR" "CX_SY_OPEN_SQL_DB
SAPLCOVB" or "LCOVBF10"
HEADER_POST"
and
Update was terminated
System ID....   DEV
Client.......   500
User.....   HPLSU
Transaction..   CO01
Update key...   4B6E4F48C08D027FE1008000C0A802F3
Generated....   08.02.2010, 10:35:48
Completed....   08.02.2010, 10:35:49
Error Info...   00 671: ABAP/4 processor: DBIF_RSQL_SQL_ERROR
Our work is held up.
Please also note that If we increase the QTY in the existing Order ( already created few days back) , System accept the same and Order is saved.
We are looking for the solution for the above.
Early reply will be highly appreciated.
thanks
harish

Hi Rishi,
You better check with your BASIS team.
Check this link also
Supervisor Error ADM0015
Regards,
Satyajit Kumar
Edited by: Satyajit Kumar on Feb 8, 2010 7:47 AM

Error when creating Production Order

Dear All,
When i was trying to create Production Order using CO01, there was an error message that says "error when calculating cost, see log, log is deleted when saving"
what is the problem from that error message? how can i solve this problem?
best regard,
MARUFAT

Cost consist of material cost which are the direct cost, it is calculated from the component and the material itself for which the order is created. If the material is semifinished or finished check whether the accounting view for these material contains value. These material could be costed as per the method mentioned by our friend or you may enter value through MR21 (if the material is not costed atall since it is created). It is recommended to update cost through costing run and by CO member. Now if the material is Raw material you need to maintain PIR.
The second part could be the activity cost. These follows from the routing/receipe. Mostly the costing error is due to the inappropriate defination of either cost center or activity types. You need to confirm whether activity price are define for the period.
Appriciating you for taking a concern on the costing error and not overriding.

Problem in Product Update

Hi All,
I am facing a problem in product updation.I am using maintain FM to update Product in sap crm 2007. after that I am using COM_PRODUCT_SAVE_API.This API takes a lot of time to update only one set type .When I debug this API ,there is a badi FM (COM_PR_CHBADI_CHANGE_AFTER_UPD )which is used in this API is taking time.I tried to remove this badi by creating Z API to save Product but Product is not updated with new values.Please tell me any solution for the same..
Regards,
Hem

Hi Hem,
I faced this issue with CRM 5.0 couple of years back. We didn't get any solution at that time other than to update the set type tables with direct table updates.
I thought in higher versions this issue would have been resolved, but i guess not. If you find any solution, please do share.
Regards,
Shyamak

Problem creating Network ACL for a ROLE in Oracle 11gR2

According to Oracle Documentation when you create a new Network ACL you can add privileges to a user or role. I need to create a new ACL for the UTL_SMTP package for a specific role, but when I granted it the users who have that role are still getting the "ORA-24247: network access denied by access control list (ACL)" error when they try to send an email. If I grant the ACL privilege to the same users directly it works fine. Is there any step I'm missing? This is the test I have made on my Solaris 10 - Oracle 11gR2 (11.2.0.3) Standard Edition server:
SQL*Plus: Release 11.2.0.1.0 Production on Wed Aug 21 09:31:52 2013
Copyright (c) 1982, 2010, Oracle. All rights reserved.
SQL> CONNECT system/******@testdb
Connected.
SQL> SET LINES 1000
SQL> SELECT * FROM v$version;
BANNER
Oracle Database 11g Release 11.2.0.3.0 - 64bit Production
PL/SQL Release 11.2.0.3.0 - Production
CORE    11.2.0.3.0      Production
TNS for Solaris: Version 11.2.0.3.0 - Production
NLSRTL Version 11.2.0.3.0 - Production
SQL> COLUMN host FORMAT A20
SQL> COLUMN lower_port FORMAT 99999
SQL> COLUMN upper_port FORMAT 99999
SQL> COLUMN acl FORMAT A40
SQL> COLUMN acl FORMAT A40
SQL> COLUMN principal FORMAT A15
SQL> COLUMN privilege FORMAT A10
SQL> COLUMN is_grant FORMAT A8
SQL> COLUMN status FORMAT A10
SQL> SELECT host, lower_port, upper_port, acl FROM dba_network_acls;
no rows selected
SQL> SELECT acl,principal,privilege,is_grant FROM dba_network_acl_privileges;
no rows selected
SQL> CREATE USER testacl IDENTIFIED BY testacl;
User created.
SQL> GRANT CONNECT TO testacl;
Grant succeeded.
SQL>
SQL> BEGIN
2     dbms_network_acl_admin.create_acl('test_smtp.xml','TEST SMTP ACL','TESTACL',true,'connect');
3     dbms_network_acl_admin.assign_acl('test_smtp.xml','localhost',25);
4     commit;
5 END;
6 /
PL/SQL procedure successfully completed.
SQL> SELECT host, lower_port, upper_port, acl FROM dba_network_acls;
HOST                 LOWER_PORT UPPER_PORT ACL
localhost                    25         25 /sys/acls/test_smtp.xml
SQL> SELECT acl,principal,privilege,is_grant FROM dba_network_acl_privileges;
ACL                                      PRINCIPAL       PRIVILEGE IS_GRANT
/sys/acls/test_smtp.xml                  TESTACL         connect    true
After creating this ACL I test it like this:
SQL> CONNECT testacl/testacl@testdb
Connected.
SQL> SELECT host, lower_port, upper_port, privilege, status FROM user_network_acl_privileges;
HOST                 LOWER_PORT UPPER_PORT PRIVILEGE STATUS
localhost                    25         25 connect    GRANTED
SQL> DECLARE
2     c utl_smtp.connection;
3 BEGIN
4     c := utl_smtp.open_connection('localhost', 25); -- SMTP on port 25
5     utl_smtp.helo(c, 'localhost');
6     utl_smtp.mail(c, 'Oracle11.2');
7     utl_smtp.rcpt(c, '[email protected]');
8     utl_smtp.data(c,'From: Oracle'||utl_tcp.crlf||'To: [email protected]'||utl_tcp.crlf||'Subject: UTL_SMTP TEST'||utl_tcp.crlf||'');
9     utl_smtp.quit(c);
10 END;
11 /
PL/SQL procedure successfully completed.
SQL>
This works fine and I receive the email correctly. Now if I try to do the same thing for a role:
SQL> CONNECT system/******@testdb
Connected.
SQL> BEGIN
2     dbms_network_acl_admin.drop_acl('test_smtp.xml');
3     commit;
4 END;
5 /
PL/SQL procedure successfully completed.
SQL> SELECT host, lower_port, upper_port, acl FROM dba_network_acls;
no rows selected
SQL> CREATE ROLE testacl_role;
Role created.
SQL> GRANT testacl_role TO testacl;
Grant succeeded.
SQL> ALTER USER testacl DEFAULT ROLE ALL;
User altered.
SQL>
SQL> BEGIN
2     dbms_network_acl_admin.create_acl('test_smtp.xml','TEST SMTP ACL','TESTACL_ROLE',true,'connect');
3     dbms_network_acl_admin.assign_acl('test_smtp.xml','localhost',25);
4     commit;
5 END;
6 /
PL/SQL procedure successfully completed.
SQL> SELECT host, lower_port, upper_port, acl FROM dba_network_acls;
HOST                 LOWER_PORT UPPER_PORT ACL
localhost                    25         25 /sys/acls/test_smtp.xml
SQL> SELECT acl,principal,privilege,is_grant FROM dba_network_acl_privileges;
ACL                                      PRINCIPAL       PRIVILEGE IS_GRANT
/sys/acls/test_smtp.xml                  TESTACL_ROLE    connect    true
SQL>
And now I test it again with the same user:
SQL> CONNECT testacl/testacl@testdb
Connected.
SQL>
SQL> SELECT host, lower_port, upper_port, privilege, status FROM user_network_acl_privileges;
no rows selected
SQL> DECLARE
2     c utl_smtp.connection;
3 BEGIN
4     c := utl_smtp.open_connection('localhost', 25); -- SMTP on port 25
5     utl_smtp.helo(c, 'localhost');
6     utl_smtp.mail(c, 'Oracle11.2');
7     utl_smtp.rcpt(c, '[email protected]');
8     utl_smtp.data(c,'From: Oracle'||utl_tcp.crlf||'To: [email protected]'||utl_tcp.crlf||'Subject: UTL_SMTP TEST'||utl_tcp.crlf||'');
9     utl_smtp.quit(c);
10 END;
11 /
DECLARE
ERROR at line 1:
ORA-24247: network access denied by access control list (ACL)
ORA-06512: at "SYS.UTL_TCP", line 17
ORA-06512: at "SYS.UTL_TCP", line 267
ORA-06512: at "SYS.UTL_SMTP", line 161
ORA-06512: at "SYS.UTL_SMTP", line 197
ORA-06512: at line 4
SQL>
I'm aware that role privileges doesn't apply inside procedures, functions or packages by default, but this is an anonymous block so it should use the active roles for the user. I also tried adding a "dbms_session.set_role('TESTACL_ROLE');" at the beggining of the anonymous PL/SQL block but I got the same access error.
Thanks in advance for any help you can give to me on this question, it would be very hard to grant the ACL to all the individual users as they are more than 1000, and we create more regularly.

Thanks for your quick reply... I don't have a problem creating the basic ACL with the privileges granted for a user. The problem appears when I try to create an ACL with privileges for a ROLE. You can see here http://docs.oracle.com/cd/E11882_01/appdev.112/e25788/d_networkacl_adm.htm#BABIGEGG than the official Oracle documentation states that you can assign the ACL principal to be a user or role:
Parameter
Description
acl
Name of the ACL. Relative path will be relative to "/sys/acls".
description
Description attribute in the ACL
principal
Principal (database user or role) to whom the privilege is granted or denied. Case sensitive.
My issue is that when I try to create the ACL for a role it doesn't work.
Have you ever created an ACL for a role? if so please send me an example or let me know which step I might be missing. Cheers.

Usage of rounding profile in manual created production order

Hi,
We are making usage of various static rounding profiles.
For each of the materials produced, the rounding qty can be different, depending on the workcenters used to produce the materials (but for one material, there is only 1 rounding profile possible)
This works fine as long as we create planned orders via MRP runs (rounds up according the values set)
However, this rounding value is not taken into account (proposal, warning, error,..) when a user creates a planned order manually via MD11 or a production order via CO01.
Furthermore there is no warning message or whatever at the moment a user is converting a planned order (with a correct calculated rounded value) into a production order and manuaaly adapts the order qty.
As were are talking about a few 1000 different materials, the production planner cannot know all by heart and the rounding proposal would be excellent.
Anybody an idea how to implement this ?
Thanks and regards?

Hello again,
thanks for you prompt answer.
This would certainly solve our problem in case we would have always one and the same quantity to produce for a given material; but this is not always te case.
Perhaps it was not clearly explained in my first mail, but we would like to work with one (1) ROUNDING PROFILE per material.
Example, material A can be produced in multiples of 14; as such it should be possible for the production planner to create production orders for 14, 28, 42 , 56,..... pieces. When entering a order for eg. 25 pieces (= example the qty needed for a certain sales order), the system shpuld round to 28.
Other materials (having another rounding profile) are produced in multiples 3, im mulitples of 5,...
For this particular plant we have about 50 different rounding profiles in place.
So it somewhat logic that a production planner does not know all these by heart.
If you have a solution for this as well, please let me know.
Anyway already my thanks for feedback.
Regards.
Danny

Unable to create Product group form T Code- MC84 in ECC 6.0

Dear Expert,
After Upgrade from 4.7E to ECC 6.0 we are facing problem for Tcode-MC84(Create Product Group) is opening but we are unable to Create product group..
can any tell me what is problem for this or is there any apply SAP Note for this.
Thanks in advance,
Regards,
Kumar,

Hi,
I think for some particular versions you can create a product group directly using T code MC84, and if u have got a material type say PROD-Product group,then use mm01 for creating a product group. And then you can do the change in MC86 for product group.
Refer thread:
https://forums.sdn.sap.com/click.jspa?searchID=15761932&messageID=5854286
Regards,
R.Brahmankar
Edited by: R Brahmankar on Sep 1, 2008 12:42 PM

Using COMPRESSION any Problem in Production ?

Hi All,
we are woking in SD application in BI7.0.
We plan to use the compression in SD application area for the Sales Cube (VBAK and VBAP), Delivery Cube(LIKP and LIPS ),Billing Cube (VBRK and VBRP ) and Shipping Cube ( VTTK and VTTS).
The infoproviders are used in the infoset.The below mentioned scenario occurs in the data loads of the infoproviders because of which decided to use the COMPRESSION:-
Sales Cube                                                                   Delivery Cube
Sales Doc        Sales Qty                                                Delivery Doc         Del Qty        Sales Doc
1                        11                                                        1                            11            1
1                        -10
1                        10
InfoSet ( Before Compression)
Sales Doc        Delivery Doc            Sales Qty            Del Qty
1                        1                            11                        11
1                        1                            -10                       11
1                        1                            10                        11
The report developed on the will show Sales Qty = 11, but Delivery Qty = 33. Which is incorrect.
To avoid the above incorrect data planned to use the COMPRESSION so that the infoset will get the data as mentioned below
Infoset(After Compression):-
Sales Doc        Delivery Doc            Sales Qty            Del Qty
1                        1                            11                        11
The report developed on the compressed infoproviders will show Sales Qty = 11 and Delivery Qty = 11. Which is correct.
Please give your suggestions that using the COMPRESSION do create any problems in the Production or is there any other way ?
Thanks in advance.
LNV

Hi ,
Thankyou for the above reply but as a precaution like to know that what are the scenarios where the COMPRESSION of the infoprovider creates a problem in Production System?
Thanks in advance.
LNV

Creating Production Order from Planned Order

Hi,
We are trying to use the BAPI 'BAPI_PRODORD_CREATE_FROM_PLORD' to create Prod. Orders. But it is failing with the message, 'Cannot be saved. Maintain serial no.' Now, the problem is there is no input parameter in this BAPI for providing the serial numbers. Our current Z program manually generates the Serial Numbers and uses BDC for 'CO48' to create the Prod. Order but has a horrible performance and for that reason we are trying to switch to BAPI instead).
Now, the question is how best to achieve this objective: Use the BAPI to generate Prod. Orders from Planned orders with user-given serial numbers when there is no input option in the BAPI?
I think of couple of options but not sure how good they are:
1) Can we create/attach the serial numbers to the equipment/material first and then create production orders?
2) Use implicit enhancement to add another parameter to BAPI and use it instead. This one seems little technically complicated because the BAPI itself calls tons of other programs (including CO48) to create Prod. Orders so the right place to insert the numbers might be difficult.
Any clues how to solve this problem would be appreciated..
Thank you

Hi,
REM manufacturing is simpler way to book the production.
What is needed for REM is first question.
1) REM profile
2) Material on REM with this profile and REM tick
3) Have normal BOM and routings/ rate routings and work center
4) Define Production Version
5) Define Product Cost Collector on which all costs are booked whenever you do your confirmation thro MFBF
Having defined these master, once you run MRP you get planned order of PE type. It was earlier also callled as RS i.e Run Schedule.
By using MFBF, backflushing transaction can book the production. REM is period based type of production booking unlike discrete where you make a production order of particular material for some dates, it is lot based production booking.
Hope it is clear.
Srini

T-code CO01 to create Production order:error message "No routing found"?

I use t-code CO01 to create Production order.At the first screen I select material 72 and plant HJW1 .At the Header creen,I input the data in the General tab and press return but the sap show the error message "No routing found".But I have create the routing for the material 72 and plant HJW1.I don't know why the sap found no routing.So my question was how to found the reason about why the sap can not found the routing and how to resolve this problem.Thank you.

Hi,
Probably you would have created the routing today, with valid from todays date. But the order you are creating may be with start date in past and system is not able to find and valid routing for the day.
I would suggest you to remove both the Basic "Start" and "End" and change the scheduling type to "Current date Scheduling", now enter. If system still not finding the routing, use the function "Read PP Master data".
Regards,
Prasobh

Problem printing production order.

Hi guys
this is my first post. i have a problem printing production orders.when i give a print. its printing only 2 or 3 line.what should i do to add some more information to my production order.and where can i view the print preview of my production order.

Hi,
The production order can be printed in CO02 screen itself.(Ctrl+P). To define what to be printed, you need to identify/define the correct list in the transaction OPK8. Once the correct combination is selected for the required plant and order type, this can be printed in production order.
But for the preview after printing, you can view the spools created in SP01.
Or T code CO04N or CO04 is meant for printing production orders
Need to do the setting in OPK8
First check the configutaion link below and then come back.
http://help.sap.com/saphelp_40b/helpdata/en/3a/72369adc56d11195100060b03c6b76/frameset.htm
Regards,
R.Brahmankar

Problems Creating PDFs

A lot of problems creating PDFs come from using the wrong printer to create the PDF or underlying printfile.
You should use Adobe's Distiller printer instance to create a PDF. This comprises the latest Adobe Postscript printer for your operating system plus the Distiller PPD.
Don't use an HP printer to create your PDF. PostScript, or otherwise.
Don't use a Xerox printer to create your PDF. PostScript or otherwise.
See #1.
Note: If you are outputting to a service bureau, you might want to use something other than the Distiller printer instance. However, if you encounter problems with your particular PDFs, try using the official method with the Distiller printer to see whether any problems are limited just to your setup. If problems persist, you might have to create your PostScript output using one printer driver and the PDF using Adobe's Distiller printer instance.
Common problems include:
Black and white, or greyscale, PDFs created from color FrameMaker books and documents.
Distiller terminating the PDF creation process early, thus no PDF is created.
Troubleshooting:
For lack-of-color problems, first check you don't have Spot as Black set in the Frame Print dialog.
Update the printer you are using to the latest Adobe PostScript printer driver version.
Uninstall the printer you are using to create PDFs and to reinstall the latest version from scratch.

FAQ: Creating PDF Files from FrameMaker Documents -- Why you should not use "save as PDF"! -- Windows & MacOS Only!
Dov Isaacs - 07:02pm Dec 6, 2001 Pacific
An issue that has come up over and over again on several FrameMaker and Acrobat/PDF email lists as well on the corresponding Adobe User-to-User forums is that of creation of PDF files. FrameMaker 5.5.6 and 6 have what looks like a convenient feature that is supposed to allow you to create PDF files via simply saving the document as a PDF file. I have gone on record as advising end-users not to use this approach for reliable creation of PDF files from FrameMaker documents under Windows and MacOS with FrameMaker 6 and earlier. Why do I most vociferously offer this advice and why doesn't the problem get fixed? And how SHOULD you create PDF files from FrameMaker?
GOOD NEWS
I will start with the good news. The "next major version" of FrameMaker will indeed have "save as PDF" re-implemented in a manner that it will be as reliable as printing to the "Acrobat Distiller" printer instance under Windows or the "Create Adobe PDF" desktop printer under MacOS. I am personally working with the FrameMaker development organization to make sure this really happens and is fully and properly tested and debugged! Furthermore, this next major revision of FrameMaker, unlike FrameMaker 6, will come with a Distiller installer that will properly install the "Acrobat Distiller" printer instance under Windows and the "Create Adobe PDF" desktop printer on the Macintosh (of course assuring that the latest PostScript driver is also automatically and correctly installed).
DON'T USE "SAVE AS PDF"
But what's wrong with "save as PDF" as currently implemented?
The following are some of the SYMPTOMS reported over the last few years by FrameMaker users that were traced back to use of "save as PDF" under FrameMaker:
(1) No PDF file is produced at all, possibly with a log file showing not-readily apparent PostScript errors during distillation.
(2) The PDF file "loses" color in images. All or some images (raster, bitmap images, NOT vector artwork) appear in the PDF file in grayscale.
(3) The resultant PDF file is on the wrong paper size, i.e., the document's logical page size does not match the output page size as seen in Acrobat or Acrobat Reader.
(4) Some or all text in the resultant PDF file is blotchy looking or overly bold.
(5) Some or all text in the resultant PDF file cannot be searched or indexed.
(6) Some or all text in the resultant PDF file appears in Courier or in some other substitution font.
(7) Interword or intercharacter spacing is a bit irregular in the resultant PDF file.
(8) Content is missing in the margin areas of the page, i.e. you cannot do full-page bleeds.
(9) Some or all page content is missing (other than margin areas).
(10) Relatively inefficient PDF is generated.
If this list by itself isn't enough for you, please note that some of these symptoms are very subtle and may escape attention when the PDF is first viewed or printed. Oftimes, it is when one attempts to manipulate the PDF file in Acrobat or repurpose its content or even view or print on a system other than the one on which the PDF file was created, that some of these symptoms make themselves obnoxiously visible (or invisible in some cases I won't make any bad jokes here about graphic examples!).
It is important to understand that FrameMaker does NOT have its own native ability to create PDF. Any and all PDF created from FrameMaker documents is actually done by creating PostScript via the PostScript driver and having the Acrobat Distiller create PDF from that PostScript. The only exception to this is creation of PDF via the Acrobat PDFWriter driver, which is likewise not recommended (see below).
In order for "save as PDF" to work correctly, FrameMaker must do the equivalent of calling Printer Setup and selecting the "Acrobat Distiller" printer instance under Windows or the "Create Adobe PDF" desktop printer under MacOS followed by setting the driver's options correctly for paper size, page range, etc., followed by sending the proper commands to the driver to create PostScript.
Contrary to popular belief, PostScript as generated by the Windows and MacOS PostScript drivers is VERY device-dependent. The information in the PPD file associated with a printer driver instance provides critical parameters for generation of PostScript including:
Whether the printer supports color (Acrobat Distiller does)
What PostScript language level is supported (Acrobat Distiller 4.x and Acrobat Distiller 5.x are both PostScript language level 3)
Whether native TrueType support is available (Acrobat supports native TrueType as Type 42 fonts)
Available binary communications (Acrobat Distiller supports pure binary and ASCII, but NOT TCP, TBCP, or PJL)
Resident fonts (Acrobat Distiller doesn't really have resident fonts)
Available paper sizes and custom paper size availability (Acrobat Distiller supports a wide range of predefined sizes and continually variable "custom" sizes up to 200" by 200")
Margins / printable areas (for PDF and the Acrobat Distiller, there are no margins in which imaging is not permitted)
Device resolution (Acrobat Distiller can be set to any value from 72 to 4000 dpi; as a convenience, the Acrobat Distiller PPD provides a series of values for use by the driver. Since there is no inherent "resolution" of a PDF file, this parameter is used only for purposes of allowing PostScript programs that query for such a value to be satisfied and for the driver to be able to communicate this value to the operating system and/or application as required.)
Paper handling (totally irrelevant to Acrobat Distiller if input or output tray selection via "setpagedevice" is found in the PostScript stream, it is ignored by Acrobat Distiller)
Thus, if the wrong printer driver instance is selected (i.e., it isn't associated with the Acrobat Distiller PPD file) or that driver instance is improperly configured, improper PostScript will result and one or more of the symptoms described above can occur. As currently implemented, FrameMaker depending upon version will not necessarily choose the correct printer driver instance and/or correctly parameterize the print job via driver setup options. In fact, FrameMaker 5,5,6 might even try to generate PDF via calling a PCL driver, FAX driver, or even a non-PostScript inkjet printer!
DON'T USE PDFWRITER
The Acrobat PDFWriter is a relic of older versions of Acrobat. In fact, it is no longer installed by default in the "easy install" or the "typical install" of Acrobat 5. It hasn't really be updated since Acrobat 3 and only supports PDF 1.2. It is a GDI (Windows) / QuickDraw (MacOS) driver that directly generates PDF without any intermediary PostScript. Since it is not a PostScript printer driver, applications cannot pass through EPS graphics and/or PDFMark information (used for a wide variety of purposes by FrameMaker). For EPS graphics, most applications will send the low resolution TIFF (or PICT) EPS header in lieu of the PostScript text, if they send anything at all, to the driver. Forget about links, structure, or any other PDF "goodies." Expect that PDFWriter will fully "bite the dust" in the next major version of Acrobat.
SO HOW DO I GENERATE PDF FILES FROM FRAMEMAKER 6 & EARLIER?
The ONLY method that is really reliable for producing PDF files with FrameMaker 6 and earlier requires the generation of PostScript via a properly set printer driver instance associated with the Acrobat Distiller PPD and distillation of the resultant PostScript by Acrobat Distiller.
Case 1: FrameMaker and the Full Acrobat 4.05 or Acrobat 5.0x Products
PDF file from a "chapter" -- print directly to the Acrobat Distiller printer instance (Windows) or the Create Adobe PDF desktop printer (MacOS) already installed by Acrobat. If you check the "Acrobat data" option, then make sure to UNcheck the "print to file" option that gets set at the same time. As a result, the driver will automatically send the generated PostScript to the Distiller for you and delete the intermediate PostScript when done.
PDF file from a "book" -- print directly to the Acrobat Distiller printer instance with the "print to file" option checked (Windows) or the Virtual Printer desktop printer (MacOS) associated with the Distiller PPD (see details below under Case 2/MacOS). You will need to manually process the resultant PostScript file through the Distiller (or use a "watched folder" arrangement).
In both the above sub-cases, the default driver options generally will be OK, but check on paper size and communication protocol (Use pure binary, not ASCII, for optimal performance AND no CTRL-D characters under Windows. Make sure to set Level 3 only and Binary under MacOS. Font inclusion "All" for Acrobat 4.05 and "None" for Acrobat 5 under MacOS.). With Acrobat 4.05, make sure you preset the Distiller to use the joboptions you want. With Acrobat 5, you can set this on a job-by-job basis via the driver printer setup interface (or print dialog on MacOS).
Case 2: FrameMaker 6 and the Bundled Acrobat 4.05 Distiller
Windows -- Create a new printer driver instance using the latest version of the Adobe Universal PostScript Driver Installer, downloadable from Adobe's web site AND the Acrobat Distiller PPD file (located in the XTRAS subdirectory of the Distiller directory). This driver instance should be set to print to the local port named "FILE:". Name this driver instance as "Acrobat Distiller". The default driver options generally will be OK, but check on paper size and communication protocol (use pure binary, not ASCII, for optimal performance AND no CTRL-D characters). Make sure you preset the Distiller to use the joboptions you want. Print directly to this Acrobat Distiller printer instance. Make sure that the "print to file" option is checked. You will need to manually process the resultant PostScript file through the Distiller (or use a "watched folder" arrangement).
MacOS -- Install the latest version of AdobePS 8.7.x, downloadable from Adobe's web site. In FrameMaker, go to Page Setup and select the "Virtual Printer" and go to the "Virtual Printer" window pane. Select the Acrobat Distiller PPD file (located in the XTRAS subfolder of the Distiller folder). Print directly to the "Virtual Printer" (Make sure to set Level 3 only, Binary, and font inclusion "All".). Make sure you preset the Distiller to use the joboptions you want. You will need to manually process the resultant PostScript file through the Distiller (or use a "watched folder" arrangement).
Case 3: Acrobat 3
Acrobat 3 is not officially supported for the latest OS versions and I personally would no longer recommend its use for generation of PDF files given that Acrobat 5.0.5 is the current version of Acrobat.
- Dov

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