Problem deleting email messages since be update

Need some help with the following?
After the new update on my wife’s phone some email messages have appeared, NO SENDER. These messages cannot be pulled up, nor can they be deleted.
Can someone tell me how to get these off her phone; I have tried all I know.

Going out on a limb here and assuming you deleted the messages in the actual mail program? (i.e. Gmail or Yahoo?)

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