Problem deleting music ID tags on 5800 Xpress

I think that the first few times I put music on my 5800 XP I used the drag and drop method from my PC's media player - this worked fine in as much as the tracks displayed and played fine. However, when deleting music from my phone, I am still left with the tracks ID tags with album/artist/genre info etc. This is a real P in the A as the tracks are obviously not there anymore!
Any suggestions??
Also I finally got my butt into gear some months ago and installed the Ovi Suite on my laptop. I recently did an update and now the damn thing can't read ANY of the tracks on my phone :-/
Again, any suggestions?

Regarding the ovi player it is full of problems as i had numerous problems with it...
Btw,i am also concern regarding the 1st problem as i am having the same stuff...
Hope some1 can help us out...

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Problem deleting music track

Hi there I am having a problem deleting a song in a slide show I am putting together in FCP. Everytime I select it and try to delete it removes the pictures and the music. What I am doing wrong?

You might be trying to delete the song when it is on the "Primary Storyline". The Primary Storyline is the one that has the darker gray background strip from left to right on your timeline. If you added your song first to your project, you probably added it to the Primary Storyline. Then the pictures and other things you put over or under your song in the timeline were "connected clips" attached to that primary storyline. When you delete the stuff on the primary storyline, the connected things get deleted along with it.
One way around this is to press the Control key while clicking once on your song. From the resulting menu that comes up select "Replace with Gap". The clip you selected should be deleted while everything that had been connected to it remains. Hope this helps.
stephen

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what do you mean, song titles are there but not song files ?
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

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Hi there Will_Ldn,
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http://support.apple.com/kb/HT1535
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Updating NOKIA 5800 Xpress Music!

Hello everybody!
I've got problems with updating my fabulous Nokia 5800 Xpress Music! Well, I've got still installed 31.0.101 firmware version. So I wanted to update my phone to "41" or latest versions, but nothning happens! I run my "Nokia software update" and it says that "there is no update available" or "your phone is already up to date"! Thing is the same if I press all know function *#0000# and try to update there. Also the same in Nokia PC Suite...
So, Nokia fans and employees, please help me with some tricks, that I can improve performance of my Nokia... Thanks a lot!

Reasons why a phone cannot update:
1. It is a country variant - country variants often get the updates later, or have updates skipped altogether. A Turkish country variant product code for example, skipped v40 and updated from v31 straight to v50.
2. It is network branded - phones acquired from network providers or these providers' stores SIM free are branded, and will not get updates until the networks approve and modify the updates to their liking.
3. Special editions - These special editions are chartered editions and may never get updates unless taken to a Nokia Care center.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Deleting music from pc

hi folks,
i have a nokia 5300 and have no problem deleting music from my actual phoen, but am struggling to delete it from my pc nokia suite.
it tells me my memory is full, but the music on my phone is not listed on my pc??
help!!
finnseer

If you want to delete songs from iTunes and keep them on the iPod you need to change the update option of your iPod to "manually manage music and videos". The content of iTunes and the iPod are not syncronised in this mode so the two can be different, you can get details here:
Managing content manually on iPod
iPod - Syncing Music
One major word of caution. If you delete songs or videos from your computer and have no back up other than the iPod you will risk losing them permanently if your iPod fails or you find you have to restore it to solve a problem. You should consider investing in an additional internal or external hard drive to store/back up your music. Alternatively at the very least back up anything you can't replace such as iTunes downloads to CD or DVD: How to back up your media in iTunes
Something else to be aware of when using an iPod in manual mode is that the "Do Not Disconnect" message will remain on the display until you physically eject the device. In that case use Safely Remove Hardware icon in the Windows system tray on your desktop or check this link: Safely Disconnect IPod

5800 Xpress Music Camera & Lcd preview problem

Hi
Iam facing the foll problems with my 5800 Xpress Music phone. I always update it to latest firmware.
1. 50 % of times , when I go into snapshot mode or in video mode,
the preview becomes blank and I am unable to operate the camera
2. Worst bug, is recently, some of the stored pics & videos are getting deleted automatically,
3. 50 % of times, the LCD preview shows a blank screen in video play back mode.
please suggest a method to resolve these issues.
Thanks
Muninder

It shows also the duration of the last call.
Oh I get it. You want for each particular call.
When you go to Menu>Log, you see three icons (recent calls, call duration, packet data). If you notice at the top of the screen, just under the time, and the "Log", there are two tabs. Tap the tab on the right, it will take you to the "Detailed" Log. You can see here a list of all the SMS and calls you have made. Each Item is labeled if its a call, sms, or gprs, and if its outgoing or in going.
Tapping on a call entry will show you call direction (in/out), type (video/voice), DURATION, and number call/calling.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

HELP!!! 5800 XPRESS MUSIC INTERNET PROBLEM!!!!!!!!...

Hi,
Im having issues with the internet on my 5800 Xpress music.
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I have already sent one handset back to my network provider, with the same problem, got a new one and now have the same problem.
I have tried to restore factory settings, with no luck!
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@john_everett
Would suggest that you try deleting E:\cities +.qf file (if present) and re-open Ovi Maps which should re-initialise application and re-create necessary folders to download regional mapping.
Presumably you have the latest version of Ovi Maps installed:http://nds1.nokia.com/files/support/global/phones/software/ ovi_maps_installer_3.06_11wk23_b05_s60_5...
Ovi Maps v3.06 uses different map set to v3.04 which can lead to issues and corrupt map data is one of the commonest causes of this application crashing upon opening.
Happy to have helped forum with a Support Ratio = 42.5

Display problem in 5800 xpress music

I had purchased a 5800 xpress music in April 2010. For the last two months there is some problems in the display. Sometimes, the display is gone and only lines are seen, when the key pad lock on. This pevails for long time. Due to this, I am unable to make any call or identify the incoming call. Any solution?

What version of Firmware ? Check for any updates thru' the OVI Suite..
If that doesn't solve the issue, you may try the Soft Reset by dialing *#7370# followed by 12345 (Default security code) when prompted. If you have set your own code, enter that instead... Note that the Soft Reset will erase all data from the phone, so back-up your data before doing that...

New 5800 xpress music battery problem

soo here goes...
i got dis new new 5800 xpress music just 2 days back...i fully charged it and didnt insert da sim yet....so da phone was actually just on standby mode continuosly.....and yet only after 24 hours it showed battery dead....i again recharged it fully....and again after 24 hours it showz battery dead....wat am i supposed to do?? i faed a similar problem wid my n95 and hence changed da phone and nw dis thing;s again acting up......HIGHLY IRRITTATING!!
wat am i supposed to do....fight with da dealers for giving me a problematic battery or sumthin??

Here is a strong possibility of what the problem is - I have noticed how easy it is to leave some application still running when you shut it down by using the slide switch. Maybe maps or bluetooth - anything really. Before you use that slide switch; display the main menu and look carefully for any item with a little circle near it. Any you find should be turned off by clicking onto that item and then exiting from it by clicking "exit". Now check that menu again to make sure that all items are now turned off.
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Ovi maps problems with Nokia 5800 xpress music

Since Ovi updated the maps I've had trouble using it. I have version 40 firmware which was installed by Vodafone when my device expired. Despite the update, Ovi maps just crashes the phone when I try to use it. The screen goes blank and I get all coloured lines flashing down one side and the phone reluctantly restarts. Any advice please?

I am having exactly the same problem with my 5800 xpress music having updated to version 40.0.005.235.10 and installed the new version of OVI maps and the software Own Voice.
I have also tried reinstalling the sotware, restoring my phone to factory settings and resetting my phone by pressing the green, red and camera button whilst powering up. The problem persists. I will be making a call and within a few seconds of the call being connected the phone switches off and back on again. I also get the the coloured lines flasing on the screen.
Please Nokia Support, help us out.

Problem with Nokia 5800 Xpress Music

Hello. I have a Nokia 5800 Xpress Music for about a year now and been taking great care of it. I don't know why but a while ago it started freezing at times when i would try to turn on the camera..had to multiple times restart the phone and remove the battery in order to make it work (In the open applications menu it would show the camera running but you wouldn't be able to use it). Then i noticed that the two touch buttons it has in the main screen (dialing and phonebook shortcuts) wont work either, no matter how many times i press them nothing happens. Same goes for the Green and Red button on the left and the right side of the phone (Accept/Decline buttons), they won't work either when i'm on the main screen (wallpaper), they do work in the main menu though. I tried resetting my phone to manufacturer settings but nothing happened. What is wrong with my phone? Can anybody help me with it very please?

@guilty_gr
Welcome to the forum!
When you say restored "factory settings" I don't know whether you mean that you backed up essential data then keyed in *#7370# followed by 12345 (default Nokia lock code unless altered by yourself); I would remove any memory card first and see if any difference before restoring device.
Happy to have helped forum with a Support Ratio = 42.5

5800 Xpress Music Time of Call Problem

Hello,
My previus phone was Nokia 5610 Xpress Music, I had an option "Call log>Options>Time of Call".
Where do i have this option in my current phone, (5800 Xpress Music)?
(I do see the call time durring and right after the call.)
Solved!
Go to Solution.

It shows also the duration of the last call.
Oh I get it. You want for each particular call.
When you go to Menu>Log, you see three icons (recent calls, call duration, packet data). If you notice at the top of the screen, just under the time, and the "Log", there are two tabs. Tap the tab on the right, it will take you to the "Detailed" Log. You can see here a list of all the SMS and calls you have made. Each Item is labeled if its a call, sms, or gprs, and if its outgoing or in going.
Tapping on a call entry will show you call direction (in/out), type (video/voice), DURATION, and number call/calling.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

5800 Xpress Music Software Update Problem

hello,Dear nokia support team
Well when i try to update my 5800 xpress music phone on the nokia software updater it Gives that i have Version 21.0.025 And leatest is 21.0.025 And i see that there is V40 my Phone code Number is 0588668
Attachments:
Demon!.JPG ‏111 KB

This is what your product code says: 5800 RM-356 Middle-East_North Africa AE Ramadan Arabic Nav Red v1.
It seems to me that you have bought a 5800 ramadan version which is a special edition device with some ramadan apps. These phones are often stuck with the fw it came with, and will probably not get any updates.
So what you could do is to take your phone to a Nokia care point and ask them if they could update it for you.
You can find nearest care point here: http://europe.nokia.com/support/repair-and-recycle/repair/care-points

5800 Xpress Music - Supporting software install fa...

Hello,
I'm using Windows XP SP3 and the latest version of PC Suite downloaded on Nokia website. My phone is a 5800 Xpress Music and I did upload the firmware yesterday.
I'm running into trouble to connect my phone to the PC and transfer data (any kind). I made a clean install of the latest version of PC Suite, then connected my phone to one of the USB ports of my PC and selected "PC Suite" on the phone when asked for connectivity type. Windows recognized the device and installed drivers successfully. When I started PC Suite, it recognized the phone too, but it said that it needed to install some "connectivity supporting software" or something like that. There was also a message saying that I should accept every request appearing on the phone. However,after a few seconds, the installation window said "Failed to install supporting software" without any further explanation. There was absolutely nothing appearing on the screen of the phone. I've tried to install the supporting software again by right-clicking on the phone icon, selecting options and chosing the appropriate action, but the installation keeps failing.
Therefore, I cannot sync any data between my PC and the phone. Also, if I start Nokia Music and choose "multimedia transfer" connectivity mode, the phone appears in the interface, but when I try to drag and drop any song on the phone icon, the transfer immediately fails.
Please tell me what I should do next (I already uninstalled and re-installed the whole Nokia PC software suite twice, which is quite boring and time consuming)
Thank you for your help.

Hi there. Unexpectedly things started working better (but not yet perfect).
I HAD been trying updating the drivers related to the phone yesterday, to no effect. But after giving up and disconnecting the phone I saw a disabled/broken device driver in the device manager tree (under portable devices) and deleted it. Then today I attached the phone by bluetooth and saw NOS start up and say that it HAD installed the supporting software!
In the System event queue there are a few messages about drivers being installed:
Event Source: WPDClassInstaller
Drivers were successfully installed for device WPD_NOKIA_73fd2114_0d73_49c3_9c65_1a2b2c7f6eba.
Event Source: WPDClassInstaller
Media player and imaging program compatibility layers were successfully registered for device WPD_NOKIA_73fd2114_0d73_49c3_9c65_1a2b2c7f6eba. Layer bits 0x00000003 were requested, layer bits 0x00000003 were registered.
Event Source: WPDClassInstaller
Autoplay registration was skipped for device WPD_NOKIA_73fd2114_0d73_49c3_9c65_1a2b2c7f6eba.
Event Source: WPDMTPDriver
MTP WPD Driver has started successfully.
Photos, music and messaging seems to have synchronized nicely. Contacts have synchronized with Outlook, but the Calendar is failing to synchronize. After a Sync All I'm getting the message:
"Sync cancelled//Completed syncing the following content types: Contacts and Photos and Messaging.//Failed to sync the following content types: Calendar and Notes.//Reconnect the USB cable to your device or connect vis Bluetooth. Then try syncing again."
I get a similar message syncing calendar alone, with the error code 80043bd4 attached.
Same results if I'm using USB or Bluetooth.
Got reckless and upgraded to Ovi Maps 3.0, which proceeded cleanly.
So partly solved, but calendar (important for me) still not syncing.
cheers...
Martin...

Problem deleting music ID tags on 5800 Xpress

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