Problem deleting pdfs

I am trying to delete pdfs from our website which we manage via Contribute CS5 . I can delete a word doc by choose file, select doc, OK then File - Actions - delete page. With a pdf I get a message that 'you can't use Contribute to edit this type of file' and it opens the pdf in Adobe Reader which means I then have no option to delete.
Any suggestions?
Thanks

Hi
I'm having the same problem - when I drop multiple PDFs on the Photoshop Icon, it only opens the first file and then it seems as if Photoshop is trying to display the second open dialogue window but doesn't. I have access to the tools in the tool bar but practically everything in all of the menu's is grayed out. The only options that are available to me are all the OPEN and NEW file options, the CLOSE ALL option and QUIT. Even if I then manually open the files that didn't open, all the menu options stay grayed out. I can choose CLOSE ALL which will close all the open files, and I can choose QUIT but Photoshop does not quit. The only thing to get it to return to normal is FORCE QUIT Photoshop and open the PDFs individually. Fixing Permissions doesn't solve the problem.
I'm using Photoshop CS5 12.0.1 x64 on a MacBookPro i7.
Any suggestions anyone?
P.S. I just noticed something - if I click Apple and Period after the first file opens, the second open dialogue appears, and again after the second file opens the third open dialogue appears, etc....
I have deselected 'Open Documents as Tabs' and 'Enable Floating Document Window Docking' but it doesn't cure the problem.
Message was edited by: Fizzed by Frank

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Disable the preview function of Windows Explorer.

Problems deleting pdf's generated from files off of Snow Leopard Server

The small design studio I work at has just upgraded from G5's running 10.4 Tiger, working off Tiger Server, to new iMacs running 10.6 Snow Leopard and a Mac Mini Server, on Snow Leopard Server.
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Hello Ben,
I'm very sorry, but this is not the correct forum in which to post your question! Universal Access is the facility for ensuring that all Mac users can benefit fully from their machines, regardless of disability.
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Cannot delete .PDF files from a shared folder.

Hello,
I am having issues with deleting/renaming PDF files!
Permissions is not an issue as even logged in as the Network Administrator of the Domain, I still can't delete the file.
The error message I'm recieving is: cannot delete xxxx.pdf It is being used by another person or program. Close any programs that might be using this file and try again.
There are only 1 or 2 users that would have access to the files and neither of them are using them. I can also reset the security permissions for the file and take ownership, but even after doing these things it doesn't make a difference?
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time!
Help please!

Hi,
Windows is somehow accessing Thumbs.db during the time of the folder move/delete attempt. Please go into Folder options > View > Always show icons, never thumbnails to check if you can delete .PDF files.
For more detailed information, please refer to the thread below:
Network folders - cannot move/delete even though not in use
http://answers.microsoft.com/en-us/windows/forum/windows_7-files/network-folders-cannot-movedelete-even-though-not/14fdcda7-e22e-4991-939b-b3fcdb049e0f
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Printing problem when PDF is sent to the printer with certain fonts - missing text

I'm running into a printing problem when PDFs containing certain characters of the Calibri font are used. The text in large sections of the PDF is missing on the paper version, but the text is there on the screen. It's also happened when the PDFs we created were e-mailed out to a client and printed on their printer. The problem is not present when printing directly from the programs (Microsoft Word, Excel, Visio, etc.). I've been trying to get tech support from Adobe on this, but every time I call they apologize and say they will call back in 4-6 hours with an answer. Same result each time, no call back. If anyone from Adobe is listening, it's case number 184891587. The font appears as an embedded subset when I look at the document properties. Sometimes deleting one or two Characters allows for larger text blocks to be printed - i.e. removing a long dash in bold from the heading of a paragraph makes the paragraph reappear when printed to paper from PDF. In all cases the PDF appears correct on the screen. Printing as an image allows the text to appear, but the image quality isn't acceptable for small text, even at the 600 dpi setting on the printer. If the PDF is sent out by e-mail, we do not have control over the end-user's printer setup anyway, so we need this to work in all cases.
The setup/process I'm using is as follows:
Windows 7 Professional SP1 64-Bit
Microsoft Office 2013 - problem is present when printing documents from Word, Excel or Visio. Even other variations on documents.
I've tried Acrobat versions 11.0.0 to 11.0.5 as well as Acrobat Pro 11.0.0 and 11.0.1. Same Result
Printing to Adobe PDF as the printer, from the third party application
Printing to a Xerox printer from PDF using Acrobat - Text missing
Client prints to Konica printer - Text missing
I print to the wide-format Ricoh (which also does 11x17) and the text is present.
Is there something I'm missing? Is the entire font not getting embedded into the PDF file? I noticed that rolling back to a much older version of the Calibri font (1.02 compared to 5.72) makes the problem mostly go away, but it's not completely gone. Is it possible the font is too large to be completely embedded? Where can I go from here?

Success! At least for now. It looks like my problem was fixed with Adobe's most recent update, 11.0.06. From the release notes:
PDF creation
Added support for Lotus Notes 9.
Added support for WebCapture in IE 11.
Added support for conversions from AutoCAD 2013.
3652540 A blank pdf is created for files having hidden visual style.
3601108 Flow Chart converts as a multicolored square.
3654345 Word documents missing parts of images in conversion to PDF.
3654572 Temporary file size increases when creating pdf by combining multiple files into one PDF.
3670155 PDF file created with Distiller XI prints incorrectly to some printers. (Emphasis mine)
3599407 Checkbox check marks do not appear in these files.
3663233 IE Web Capture in localized OS: Icons and drop-down menu items are missing and conversion dialog is not localized.
3651931 Chrome Only: Few web pages when converted to pdf from Chrome plugin doesn’t show up the Save As dialog.
3597910 EPM Mode On: Web capture is not working on Windows 8-32 bit when cache folder is missing.
3610644 Firefox 23.0: With Firefox version 23.0 (latest), the WebCapture icon shows up very dim as if it is disabled.
3650244 ODA falis to convert DWG files to PDF for large files.
I don't know if that's definately what solved the problem, but it sure sounds similar and this is the update that made the printing problem go away. We can't get the PDFs to fail at this point with our printers, even with Calibri 5.72. I'll come back to thread if we have printing problems at the end-user locations.

How to delete pdf files in iBooks on mac?

Accidently, I added hundreds of pdf files from my dropbox into iBooks.
I manually tried to delete pdf files, and I found that some of them were deleted, but the rest of them haven't been deleted.
I tried and tried, but failed.
I couldn't even open the pdf files at all.
I accessed the "library folder >>> ..... >>> ibooks" and deleted all the files their, but still the "ghost" pdf files are shown in iBooks.
Any idea?
Thanks!!

I've not long worked out how to do basic things on my iMac but have had some coaching on other forums, as it goes this happened to me this morning.
Inadvertently, I managed to get all pdfs into ibooks and faced similar "delete" problem, couldn't drag the files out of ibooks either: Accidentally I found all ibooks info in a library through finder, took a while but right clicking "move to trash" got rid of them but not from pages/documents!
Re-opening ibooks initially showed the pdfs still in place, except after double clicking one a message appeared telling me the file could not be opened, then immediately the remaining books were shuffled and pdfs disappeared - still in documents though, and able to open.
Hope this helps, there may well be an easier way...

Error message when trying to delete pdf in 10.1

With 10.0.03 everything in Acrobat worked fine. In 10.1 I get an error when trying to delete pdf files I've recently worked on. The message says:
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Other times the message is:
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Anyone else see this problem and know how to fix it?

Just a suggestion but I have found on WIn 7 that showing a pdf in the
Preview view can make win think the file is open and locked for editing. The
little icon on the taskbar makes it easier to turn the preview on and off. I
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Jean Notte
[email protected]

Deleting PDF files using Adobe Acrobat Standard XI

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I want to just delete closed PDF files. And I know how to delete using Del button or Right Click > Delete. The problem is I get error message saying the file I want to delete, can't be deleted.
I tried a number of combinations with Preview enabled & disabled, but still won't let me delete the files. I haven't tried exiting/closing Acrobat AFTER disabling Preview THEN deleting the PDF files, will try this. But if this is how I'm supposed to delete files in Adobe XI from now on, come on, seriously?! I work with a lot of PDF files. I shouldn't have to close down the application (Acrobat) just to delete the closed PDF files using my File Explorer view. It's like having to exit Word each time I want to delete closed .docx files.
Will try & advise.

Consolas hyphen problem in PDFs

Here's the setup: FrameMaker 7.2, Windows XP, Acrobat Pro 8.1.3, although I think all versions are actually irrelevant to the issue.
I recently switched to Consolas font for my code listings. But when Acrobat/Distiller converts the FrameMaker file to PDF, the hyphens end up with the wrong encoding.
It's definitely an Acrobat issue. When I copy-paste from my FrameMaker source file to a text file, the consolas hyphen correctly shows as unicode 2D (decimal 45, the "hyphen minus" character). But copy-pasting from the PDF ends up with the unicode 2010 character (the "hyphen" instead of the "hyphen minus" char). And while they "look" the same, engineering readers need to be able to copy-paste from the PDF.
So, is there a patch or a way to tell Distiller to map this character as needed?
TIA,
-Monique

Please delete me from your mailing list. Tks.
Date: Wed, 10 Feb 2010 10:54:49 -0700
From: [email protected]
To: [email protected]
Subject: Re: Consolas hyphen problem in PDFs
Exactly how are you converting to PDF. You say Acrobat/Distiller, but what are the steps you are taking. There are too many options not to isolate your process first. Are you printing to the Adobe PDF printer, exporting, or something else?
>

Problem removing pdf's from Books in itunes

I have recently purchased an Ipad2 - I managed to upload some pdf's to itunes (I forget how now) and they are now sitting in books in itunes when i connect my ipad.
I have deleted the files from my Mac so they no longer exist - they are also deleted from my ipad however they still appear in itunes and I can not get rid of them from there.
Not sure if I explained it well - anyone know how to delete pdf's from itunes - menu does not allow, drag to trash also does not work.
Thanks

There is a real problem with this because I cannot erase any book inside iTunes, even afte de-checked and applied. but this is one of the many things that are getting difficult to manage, in relation to the past where everything could be done and adjusted. it is really incredible how things are getting worse managing apple's applications. I saw, for instance, Samsung S4 and the way is working puts the iPhone really in the prehistoric age. I am waiting what will happen in the following months to see if abandon all the Apple's I have.
this began also with Jobs and I don't know how far could Apple go forward.
when they showed in 1984 how the big brother was and what instead Apple was.. the roles have been changed. now Apple is the becoming (if not already is it) the big brother.
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but time will explain it better than my words.
I'm just a witness of what is going worse with you Apple.
ciao

Printing Problems with PDF - Adobe Acrobat

Printer - HP Deskjet 3070A
Laptop - Asus Zenbook running Windows 7 Home Premium
Issue: Printing problems with PDF (Adobe Acrobat Reader)
Dear All,
Please help!
My printer was working absolutely perfectly until my brother in law recently needed to borrow my printer. He plugged in his laptop running Windows 8 (awful thing that is). Since he did this to print his own PDF, I cannot print mine.
Although all the text will appear on the page perfectly both in the document view and on actual printing, it appears that some of the transparent formatting stuff on a PDF - such as boxes you have to fill in and transparent areas (such as you find on glorious tax forms) are omitted completely. In fact, in their place I was getting a single black dot. Now, after uninstalling and re-installing updates for the printer, windows 7, adobe acrobat reader, etc.etc. I get squat. Just all the text laid out but none of the shading or boxes.
I have tried fiddling with the printer settings; the print as 'photo' option, dpi settings, greyscale - as much as I can think of and I am thoroughly stumped.
In a desperate attempt, I even installed the Universal Printer Drivers - thinking it might have been that. No. All I got was a page of gobbledygook. Consequently, I uninstalled and reinstalled the normal drivers again.
If there are any wonderful people out there with any fabulous ideas about how I can get my shading and boxes back; I'd very much appreciate it. Sadly I have a tax return to fill out (which is already fabulously late) and need my printer to work!
Much appreciation in advance x

Hey there @Reverie!
Thanks for posting on the HP Forums!
I can see that the printer is no longer printing in the correct format after it was plugged into the Windows 8 computer! You mentioned you have run the updates and uninstalled/re-installed the printer software. Have you uninstalled and re-installed the Adobe software? Are you getting the same issue from other programs as well? Are you getting the same issues if you are logged in as a different user on the computer?
I have located the HP Update Software Utility that may be able to help. You can download an run the utility. It may be able to locate any other updates for the printer.
I would also recommend running a disk cleanup on the computer to clear any temporary files and junk files that may be causing some performance or software issues. If you do not know how to run a disk cleanup on the computer please follow this document regarding Delete files using Disk Cleanup. It is recommended to restart the computer after a disk cleanup. After the restart try the print job again!
Let me know if that helped and thanks again for posting on the HP Forums!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

Cannot delete PDF's

Hi Guru's
I am trying to delete PDF's from PDF table and its giving me error"Database Binary object error"..
Does anyone knows what cud be the issue..
Please note ..we have unassigned/unlinked the pdf from all records..
Regards
Vikrant M Kelkar

Hi Vikrant,
are you using oracle?
which version of MDM you are getting error.
This was some bug in earlier version.
If its earlier version then upgrade and problem might solve.
Else it is the same basic steps for correcting the repository.
Load repository with Update Indices.
Restart MDM Server
repository->Check->Verify->Repair
+ An

Problems opening pdf-files from KM of portal

Hi,
we store documents in our portal in KM. When I use pdf-files that where not saved with Office2007 tools I get the problem, that I can open the file once. If I open it the second time I get the error message "file doesn't start with "%PDF-". and the file will not be opend. If I delete the temporary files in the internet explorer, the file can be opended, again.
If I open the file directly in the internet explorer I don't have those problems, so it seems, that the portal uses a different viewer than the internet explorer itself.
Has anyone an idea how to solve this problem?
Regards
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Ulrike,
I think this is a known issue.
Affected versions:
o KMC SAP NetWeaver 7.0 (formerly named 2004s) SP 14
o KMC SAP NetWeaver 7.0 (formerly named 2004s) SP 15
If you have the above KMC and SP Versions then you need to follow the below SAP note:
Note 1146711 - Problem opening PDF files.
Have you checked the belowSAP Note?
Note 954627 - Issues with opening/displaying PDF files from KM
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Problems Creating PDFs

A lot of problems creating PDFs come from using the wrong printer to create the PDF or underlying printfile.
You should use Adobe's Distiller printer instance to create a PDF. This comprises the latest Adobe Postscript printer for your operating system plus the Distiller PPD.
Don't use an HP printer to create your PDF. PostScript, or otherwise.
Don't use a Xerox printer to create your PDF. PostScript or otherwise.
See #1.
Note: If you are outputting to a service bureau, you might want to use something other than the Distiller printer instance. However, if you encounter problems with your particular PDFs, try using the official method with the Distiller printer to see whether any problems are limited just to your setup. If problems persist, you might have to create your PostScript output using one printer driver and the PDF using Adobe's Distiller printer instance.
Common problems include:
Black and white, or greyscale, PDFs created from color FrameMaker books and documents.
Distiller terminating the PDF creation process early, thus no PDF is created.
Troubleshooting:
For lack-of-color problems, first check you don't have Spot as Black set in the Frame Print dialog.
Update the printer you are using to the latest Adobe PostScript printer driver version.
Uninstall the printer you are using to create PDFs and to reinstall the latest version from scratch.

FAQ: Creating PDF Files from FrameMaker Documents -- Why you should not use "save as PDF"! -- Windows & MacOS Only!
Dov Isaacs - 07:02pm Dec 6, 2001 Pacific
An issue that has come up over and over again on several FrameMaker and Acrobat/PDF email lists as well on the corresponding Adobe User-to-User forums is that of creation of PDF files. FrameMaker 5.5.6 and 6 have what looks like a convenient feature that is supposed to allow you to create PDF files via simply saving the document as a PDF file. I have gone on record as advising end-users not to use this approach for reliable creation of PDF files from FrameMaker documents under Windows and MacOS with FrameMaker 6 and earlier. Why do I most vociferously offer this advice and why doesn't the problem get fixed? And how SHOULD you create PDF files from FrameMaker?
GOOD NEWS
I will start with the good news. The "next major version" of FrameMaker will indeed have "save as PDF" re-implemented in a manner that it will be as reliable as printing to the "Acrobat Distiller" printer instance under Windows or the "Create Adobe PDF" desktop printer under MacOS. I am personally working with the FrameMaker development organization to make sure this really happens and is fully and properly tested and debugged! Furthermore, this next major revision of FrameMaker, unlike FrameMaker 6, will come with a Distiller installer that will properly install the "Acrobat Distiller" printer instance under Windows and the "Create Adobe PDF" desktop printer on the Macintosh (of course assuring that the latest PostScript driver is also automatically and correctly installed).
DON'T USE "SAVE AS PDF"
But what's wrong with "save as PDF" as currently implemented?
The following are some of the SYMPTOMS reported over the last few years by FrameMaker users that were traced back to use of "save as PDF" under FrameMaker:
(1) No PDF file is produced at all, possibly with a log file showing not-readily apparent PostScript errors during distillation.
(2) The PDF file "loses" color in images. All or some images (raster, bitmap images, NOT vector artwork) appear in the PDF file in grayscale.
(3) The resultant PDF file is on the wrong paper size, i.e., the document's logical page size does not match the output page size as seen in Acrobat or Acrobat Reader.
(4) Some or all text in the resultant PDF file is blotchy looking or overly bold.
(5) Some or all text in the resultant PDF file cannot be searched or indexed.
(6) Some or all text in the resultant PDF file appears in Courier or in some other substitution font.
(7) Interword or intercharacter spacing is a bit irregular in the resultant PDF file.
(8) Content is missing in the margin areas of the page, i.e. you cannot do full-page bleeds.
(9) Some or all page content is missing (other than margin areas).
(10) Relatively inefficient PDF is generated.
If this list by itself isn't enough for you, please note that some of these symptoms are very subtle and may escape attention when the PDF is first viewed or printed. Oftimes, it is when one attempts to manipulate the PDF file in Acrobat or repurpose its content or even view or print on a system other than the one on which the PDF file was created, that some of these symptoms make themselves obnoxiously visible (or invisible in some cases I won't make any bad jokes here about graphic examples!).
It is important to understand that FrameMaker does NOT have its own native ability to create PDF. Any and all PDF created from FrameMaker documents is actually done by creating PostScript via the PostScript driver and having the Acrobat Distiller create PDF from that PostScript. The only exception to this is creation of PDF via the Acrobat PDFWriter driver, which is likewise not recommended (see below).
In order for "save as PDF" to work correctly, FrameMaker must do the equivalent of calling Printer Setup and selecting the "Acrobat Distiller" printer instance under Windows or the "Create Adobe PDF" desktop printer under MacOS followed by setting the driver's options correctly for paper size, page range, etc., followed by sending the proper commands to the driver to create PostScript.
Contrary to popular belief, PostScript as generated by the Windows and MacOS PostScript drivers is VERY device-dependent. The information in the PPD file associated with a printer driver instance provides critical parameters for generation of PostScript including:
Whether the printer supports color (Acrobat Distiller does)
What PostScript language level is supported (Acrobat Distiller 4.x and Acrobat Distiller 5.x are both PostScript language level 3)
Whether native TrueType support is available (Acrobat supports native TrueType as Type 42 fonts)
Available binary communications (Acrobat Distiller supports pure binary and ASCII, but NOT TCP, TBCP, or PJL)
Resident fonts (Acrobat Distiller doesn't really have resident fonts)
Available paper sizes and custom paper size availability (Acrobat Distiller supports a wide range of predefined sizes and continually variable "custom" sizes up to 200" by 200")
Margins / printable areas (for PDF and the Acrobat Distiller, there are no margins in which imaging is not permitted)
Device resolution (Acrobat Distiller can be set to any value from 72 to 4000 dpi; as a convenience, the Acrobat Distiller PPD provides a series of values for use by the driver. Since there is no inherent "resolution" of a PDF file, this parameter is used only for purposes of allowing PostScript programs that query for such a value to be satisfied and for the driver to be able to communicate this value to the operating system and/or application as required.)
Paper handling (totally irrelevant to Acrobat Distiller if input or output tray selection via "setpagedevice" is found in the PostScript stream, it is ignored by Acrobat Distiller)
Thus, if the wrong printer driver instance is selected (i.e., it isn't associated with the Acrobat Distiller PPD file) or that driver instance is improperly configured, improper PostScript will result and one or more of the symptoms described above can occur. As currently implemented, FrameMaker depending upon version will not necessarily choose the correct printer driver instance and/or correctly parameterize the print job via driver setup options. In fact, FrameMaker 5,5,6 might even try to generate PDF via calling a PCL driver, FAX driver, or even a non-PostScript inkjet printer!
DON'T USE PDFWRITER
The Acrobat PDFWriter is a relic of older versions of Acrobat. In fact, it is no longer installed by default in the "easy install" or the "typical install" of Acrobat 5. It hasn't really be updated since Acrobat 3 and only supports PDF 1.2. It is a GDI (Windows) / QuickDraw (MacOS) driver that directly generates PDF without any intermediary PostScript. Since it is not a PostScript printer driver, applications cannot pass through EPS graphics and/or PDFMark information (used for a wide variety of purposes by FrameMaker). For EPS graphics, most applications will send the low resolution TIFF (or PICT) EPS header in lieu of the PostScript text, if they send anything at all, to the driver. Forget about links, structure, or any other PDF "goodies." Expect that PDFWriter will fully "bite the dust" in the next major version of Acrobat.
SO HOW DO I GENERATE PDF FILES FROM FRAMEMAKER 6 & EARLIER?
The ONLY method that is really reliable for producing PDF files with FrameMaker 6 and earlier requires the generation of PostScript via a properly set printer driver instance associated with the Acrobat Distiller PPD and distillation of the resultant PostScript by Acrobat Distiller.
Case 1: FrameMaker and the Full Acrobat 4.05 or Acrobat 5.0x Products
PDF file from a "chapter" -- print directly to the Acrobat Distiller printer instance (Windows) or the Create Adobe PDF desktop printer (MacOS) already installed by Acrobat. If you check the "Acrobat data" option, then make sure to UNcheck the "print to file" option that gets set at the same time. As a result, the driver will automatically send the generated PostScript to the Distiller for you and delete the intermediate PostScript when done.
PDF file from a "book" -- print directly to the Acrobat Distiller printer instance with the "print to file" option checked (Windows) or the Virtual Printer desktop printer (MacOS) associated with the Distiller PPD (see details below under Case 2/MacOS). You will need to manually process the resultant PostScript file through the Distiller (or use a "watched folder" arrangement).
In both the above sub-cases, the default driver options generally will be OK, but check on paper size and communication protocol (Use pure binary, not ASCII, for optimal performance AND no CTRL-D characters under Windows. Make sure to set Level 3 only and Binary under MacOS. Font inclusion "All" for Acrobat 4.05 and "None" for Acrobat 5 under MacOS.). With Acrobat 4.05, make sure you preset the Distiller to use the joboptions you want. With Acrobat 5, you can set this on a job-by-job basis via the driver printer setup interface (or print dialog on MacOS).
Case 2: FrameMaker 6 and the Bundled Acrobat 4.05 Distiller
Windows -- Create a new printer driver instance using the latest version of the Adobe Universal PostScript Driver Installer, downloadable from Adobe's web site AND the Acrobat Distiller PPD file (located in the XTRAS subdirectory of the Distiller directory). This driver instance should be set to print to the local port named "FILE:". Name this driver instance as "Acrobat Distiller". The default driver options generally will be OK, but check on paper size and communication protocol (use pure binary, not ASCII, for optimal performance AND no CTRL-D characters). Make sure you preset the Distiller to use the joboptions you want. Print directly to this Acrobat Distiller printer instance. Make sure that the "print to file" option is checked. You will need to manually process the resultant PostScript file through the Distiller (or use a "watched folder" arrangement).
MacOS -- Install the latest version of AdobePS 8.7.x, downloadable from Adobe's web site. In FrameMaker, go to Page Setup and select the "Virtual Printer" and go to the "Virtual Printer" window pane. Select the Acrobat Distiller PPD file (located in the XTRAS subfolder of the Distiller folder). Print directly to the "Virtual Printer" (Make sure to set Level 3 only, Binary, and font inclusion "All".). Make sure you preset the Distiller to use the joboptions you want. You will need to manually process the resultant PostScript file through the Distiller (or use a "watched folder" arrangement).
Case 3: Acrobat 3
Acrobat 3 is not officially supported for the latest OS versions and I personally would no longer recommend its use for generation of PDF files given that Acrobat 5.0.5 is the current version of Acrobat.
- Dov

CUPS problems with PDF printing

I am having all manner of problems with PDF printing. Recently added a Lexmark MX710 and have 7 machines that were previously printing fine to an X652de a T652 as well as a Samsung CLP770. All network printers.
Now there are bizarre issues with PDF printing. CUPS version 1.6.1. The MX710 will blue screen and reboot when printing one specific pdf without fail. There are all kinds of random nonsensical results when printing from different locations. A pdf that stalls the X and T652 with "filter error" will print from my own machine to the same printer, using the same versions of cups, .ppd file, and everything package related to cups.
Yet other PDF files will print, while some print complete gibberish, I can't find any rhyme or reason or anything predictable about any of it other than to say printing postscript files works fine all around.
This has been universally in KDE printing through Okular.
I've tried some things I've found suggested, such as modifying the mime.conv as suggested by an old ubuntu thread, adding the a2ps package, all to zero effect.
Last edited by TheWretched (2012-12-08 00:27:41)

At this point the only reasonable explanation I can think of is that the ppd package I downloaded and installed via included shell script from lexmark for the mx710 caused this whole catastrophe. The only common thread for this problem starting was that I used this on all of the affected machines and they now all manifest problems. And on four of these machines this is literally all that was done, they were loaded in september, have not been updated via pacman in any way, and are running the exact same version of cups poppler, and okular that they were then, which was working, and now cannot print pdf to any printer at all without causing one of several problems depending on the printer.
I cannot seem to get this reversed though. I've gone so far as to force remove all the cups packages, and delete the files associated with the install script, but the problem remains afterward. From what I can see so far all this lexmark package did was display a license agreement, then copy the ppd files in it's folder to /usr/share/ppd/Lexmark. This particular printer, the mx710 has no .ppd available that I have found other than this one from Lexmark directly. Open printing doesn't have anything for this model.
This printer's driver has some kind of a cups filter driver with it that the install script presumably installs, I suspect this could be what caused the problem specifically, but I must not be removing it correctly, despite following the file removal suggestions in the Lexmark readme for uninstallation. CUPS printing is something I am new to and only have a basic understanding of.
To answer some specific questions I nearly forgot, I don't have cups pdf installed. I have chrome installed which can successfully save pages to PDF, previously it could also print pdf, and presumably it prints everything as pdf given the cups pdf workflow. That is also broken now too, so printing from the browser causes the printer to fail as well. If I save as pdf from chrome, and print with adobe reader, it works.
Last edited by TheWretched (2012-12-11 14:25:40)

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