Problem disabling auto renewal for app

AAaa

Ive been getfing charged continually For several months for this app ok cCupid which I intended to try for at most month... THATS IT.
AS I HAVE  NOTICED IM BEING CHARGED OVER AND OVER again for an application that I maybe used for a week or so . Please feel freeto check how much I have and did access fhe app so you can uncdestand.
MY CONFUSION and IRRITANCE ABOUT THIS IS BEcause after I tried to cancel it via the Iphone . apparently it was unsuccessful.The next time on my credit card statement I noticed another 1999 charge and now I was becoming a little bit upset.at this point I called my bank and I felt that my bank would be able to get through to the people at iTunes support and give me a little bit more customer service and I was actually wrong the gentleman that I spoke to was a bit inappropriate and unbecoming to me and made me feel like I was incompetent.The customer representative that I spoke to said that I was supposed to be able to do this through my phone under the settings and to be able to turn off the auto renewal. I asked him for some sort of credit because of the mistake that was made upon my original call and he said that we did not do that and I was like okay mistake happen.    The banker happen to still be on the phone with me when we disconnected from the Apple Support gentleman and he explained to me that he had had similar problems himself and he jokingly made a comment about the representative from Apple saying" wow he wasn't too friendly"     So now it's been several months and I continually see this charged to my iTunes account and I have done everything told to turn off the auto renewal I have even gone into the Apple store and they have tried to turn off the auto renewal to know avail.
    I'm a huge Apple fan and gently and good advocate and for the last couple months I continually see this popping up on my bill I don't know how to turn off the auto renewal for this okay Cupid subscription that I'd only used for not more than a week or two and I am reasonably sure that you guys can access my account and see how much and how often I use the service so what I'm askingis if you could at least turn off the auto renewal so my subscription will end and if you could possibly compensate me in any which way that would be awesome appreciated because I feel that I have gotten somewhat unsatisfactory service
you know I don't like to be a guy that calls and complains and you know it ****** and moans about petty stuff but in house after seeing a $20 charge on my account for the last four months at it becomes a little bit upsetting and you know I I hope that you guys can do something to reconcile this and please get back to me because that's another thing that I feel Apple does not do understandably you guys do have many  many customers to deal with  during the holiday season    I would really like some sort of call email any type of communication to help me understand what we can do about this and if anyway you can you know make it up to me if possible thank you very much and with all due respect I look forward to continuing to be an Apple customer thank you Ben Saltzman

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