Problem Dowloading Songs From iTunes (error code 8248)

I recently purchased an ipod touch and it seems that now when i try to purchase certain songs (I kissed a girl, addicted by saving abel) it downloads them all the way to the point where it says "processing file" and then either says iTunes has encountered a problem and needs to close, or error code 8248. I have consulted with an apple rep about this problem already and they attempted to reimburse me for my lost money and that didnt even work. So now im out a few dollars and i still cant dowload these songs. I greatly appreciate any help or even any ideas you can give me.
iTunes is up to date
I have downloaded and re-installed itunes and it didnt help
Cleared the temporary internet files
Tried dowloading it using my ipod touch and it dowloaded and it showed up in my playlists but when it comes time for that song it just skips it or wont play at all

Hey!
I've also been having problems with the error 8248, and every time I think I get it worked out, it rears its ugly head again.
It first happened after I performed my last iTunes update, as someone else mentioned. It was during a multiple download, a bunch of songs went thru fine and then a few were flagged with the 8248. I was initially credited twice, tried some troubleshooting & reconfiguring each time per the helpful iTunes rep's suggestions to no avail.
Then, I searched the internet to find a solution, came here & saw the suggestions.
So far, I've removed VCast & Spybot, turned off both my Symantec & my firewall...with an unsuccessful attempt (and subsequent re-credit to my acct) between the VCast step & disabling my firewall.
I did successfully download 10 songs after I disabled my firewall, so I assumed the problem was solved. Then I tried to use my credits for the 5 remaining songs from the original download and the whole batch got an 8248 error. Well, my son was on his computer at the time, which shares my connection, so I eliminated that variable (not my son, just the computer use ;^) and tried again this morning...no luck.
WHAT is left to do? Why will it work sometimes and not others? And HOW can I talk to a real, live person to troubleshoot this?! Going thru e-mails has been extremely frustrating, not to mention taking a very long time between attempts.
I have 2 kids just itching to use their birthday gift cards, to boot!
HEEEEELLLLLLPPPPPPPPPPPPP!!!!!
<argh!>

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Problem Dowloading Songs From iTunes (error code 8248)

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