Problem ; downgrade my icloud backup volume to 5gb from 20gb.

i can not downgrade my icloud backup volume to 5gb from 20gb. ı can check mark the 5gb option but ıt doesn't allows me to click "finish" button
can anybody help about this??

I found the solution .,,,
1) click on your current plan and press done your payment details will appear .
2) the first section is your plan and there is a botton "change" click on it
3) it will take you back to the upgrade options
4) press on the downgrade options
5) choose the 5 GB and the done botton will be enabled
6) click on it you'll back to the step number 2 , here read carefully you'll see that your changes will take effect after the current plan expired with the date.

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HT4847 Why is the "done" button inactive when I try to downgrade my iCloud storage plan to 5GB free? Doesn't work from iOS device or macBook system preferences. I didn't sign up for a $40 plan.

Why is the "done" button inactive when I try to downgrade my iCloud storage plan to 5GB free? Doesn't work from iOS device or macBook system preferences. I didn't sign up for a $40 plan.

I found the solution .,,,
1) click on your current plan and press done your payment details will appear .
2) the first section is your plan and there is a botton "change" click on it
3) it will take you back to the upgrade options
4) press on the downgrade options
5) choose the 5 GB and the done botton will be enabled
6) click on it you'll back to the step number 2 , here read carefully you'll see that your changes will take effect after the current plan expired with the date.

Having problems doing an iCloud backup it keeps showing the estimated time thing but the blue load bar hasn't budged in over a half hour is there a way to correct this

Having problems doing an iCloud backup it keeps showing the estimated time thing but the blue load bar hasn't budged in over a half hour is there a way to correct this

You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.
First check that your device is correctly connected to the wifi/internet (settings > wifi)
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
If this doesn't help, try turning off some items for back up in a pattern to try to establish if your problem is being caused by specific data on your device.
Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.
More about iCloud v iTunes Back Up

Are icloud servers down? It keeps telling me that there was a problem loading my icloud backups?

Are icloud servers down? It keeps telling me that there was a problem loading my icloud backups?

I just got the same thing. I did a test event on iPhone calendar and it did not sync with my other devices. Hope it's on their end.

I have problem with my icloud backup, it's give me incomplete backup every time

I have problem with icloud Backup, it's give me every time incomplete Backup.
What I shall do to solve the problem.

I have problem with my Bluetooth too. I have iPhone 4 with iOS 5.1.1 and use some headsets from Plantronics, Jabra, Blade and have every time the same problem with any of them. The pairing procedure is going always very well, but when I switch off any of the headsets for longer tome, for example more than 1 hour and then switch on the headset again, the headset cannot be connected to the iPhone automatically, nevertheless that the Bluetooth is on in searching mode. Very occasionally I found out the following procedure which works:
Settings>General>Bluetooth Off>Bluetooth On> Tap on the device name to connect
and the connection is established.
It is very bore to do this every time when I sit in my car and as usual I am in a hurry. I tried different thinks like to delete the device and pair it again or to reboot deeply the iPhone but nothing helps. Has anyone solution for this problem?

Does iCloud backup all photos & emails from earthlink account?

Hi,
Just updated my wife's iPad4 to iOS7 yesterday....
She hates it for the most part and wishes she could go back to iOS6.....
Meanwhile, the problem we need the communities help with is the following....
1. Photos
We noticed that some photos in her library seem to have disappeared.
Also, the way the photos are shown and organized in Photos is different now. So, she's not happy about that either...but not sure there's anything we can do about this now.
2. Restore From iCloud Backup
Had set iPad to make daily backups in iCloud, so, know from reading that there should be 3 backups there.
I'm thinking that most recent backup will be from after iOS7 install and the other 2 when iOS6 was installed.
So, assume that to try and get missing photos back, I should restore using one of the iOS6 backups, correct?
Also, since I have to erase iPad before restoring it, we're concerned whether or not emails will be restored in Mail. We use Earthlink for emails. So, will they be restored?
And what about emails received from others?
Went to iCloud.com and logged in to check what I could see there regarding data there. The contact info in my wife's Contacts app is there. But don't see any photos or Photo icon there. Is that typical or should I see this there? Don't want to erase her iPad and restore and then see that there's no photos on it......
Appreciate any and all input!
Thanks,
Mark

It only backs up the photos on your device at the time of the backup. If you delete photos from your device and back up again, the old backup containing the deleted photos will be overwritten by one that doesn't and they will be lost. Always import your photos to your computer before deleting them: iOS: Import personal photos and videos from iOS devices to your computer.

I restored my new iphone 6 from my iPhone 5 iCloud backup but the pictures from my camera never restored. How do I fix this?

Just purchased an iPhone 6 and during setup I restored from my iPhone 5 iCloud backup. Everything seems to be there but my photos that I had taken using the iPhone 5. Is there a way to get them back? Most of my pics are synced with iTunes but the last few months had not been.

Hi leebl79,
It sounds like you may be having some issues finding your Photos after you have updated to iOS 8. Try using the information in the following article to help you resolve this issue:
Get help finding your Photos in iOS 8
http://support.apple.com/kb/HT6464
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

HT5058 Why does the iCloud backup/restore save contacts from Exchange or CardDAV?

We push MDM configurations to iOS users which include e-mail, contact, and calendar setups for the user to use. What we don't want is the user to have the ability to keep these on their phone if we do a remote wipe and don't activate/enroll their device in our MDM solution again. E-mail isn't touched on the iCloud backup so a restore doesn't put it back on, but contacts and calendar are backed up as part of the iCloud backup despite coming from the MDM configuration. This means our company data can reside on their personal backups.
Is there a way to stop this from happening?

iTunes only keeps one normal backup per iOS device, most likely because an iOS device backup can be 6GB's or more in size. Given the fact that many users sync daily, their hard drives would quickly fill up, with mostly useless iOS device backups, if iTunes kept a separate backup each time you synced.
As for contacts, they are designed to be synced with a supported contact application on your computer or a cloud service. Relying solely on an iPhone backup as the sole depository of this data invites disaster. Had you been syncing your contacts, as designed, you wouldn't be in this boat.

HT4847 I need help downgrading my iCloud plan to a 5GB free plan

I have tried to downgrade myiCloud storage to the 5GB free plan but its been unsuccesfull, can someone help me PLEASE

Because Apple requires one in your account unless you initially setup the account without a credit card.
You ca create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card

How to find and restore an icloud backup for my iphone from earlier this year?

I am trying to restore my iphone to how it was from earlier this year. But all I find on my itunes is the one backup from today. And I dont know how to view the available backups on my icloud account. HELP!!!

http://support.apple.com/kb/HT1766

ICloud backup failed on my iPhone 4. Is the way can solve the problem?

Troubleshooting specific alert messages
Note: If you have trouble remembering the text of any messages you receive, you might want to take a screenshot on your iOS device. You can take a screenshot in iOS by simultaneously pressing the Home and Lock buttons. The screenshot will then be saved to your Camera Roll or Photos collection.
Backup Alert Message
Explanation / Resolution
"A Wi-Fi connection is required to download your apps and media."
iCloud Backup requires a Wi-Fi connection to restore from an iCloud backup. In this case, the attempted restore has not completed, and the iOS device is not connected to a Wi-Fi network. Make sure your iOS device is connected to a Wi-Fi network and is able to successfully connect to the Internet over Wi-Fi.
"Your iPhone could not be restored because you are no longer connected to the Internet"
Your Internet connection to icloud.com became inactive while you were downloading files for a restore. You should try the restore again from a more reliable network. Make sure your iOS device is able to successfully connect to the Internet over Wi-Fi.
"This iPhone is currently being restored and will automatically back up when it is done."
This message is displayed to indicate that backups cannot occur while a background restore is still occurring. You should allow the restore to complete and then trying backing up later.
"Restore Incomplete - Some items could not be downloaded from the Store. If they are on your computer, you can restore them by syncing with iTunes."
Some data was not restored, for instance, apps that were removed from the App Store for legal reasons. Wait a few minutes and then attempt the restore again while connected to a reliable Wi-Fi network. If the data that was not restored also exists in your iTunes library, you can sync it back to your iOS device via USB cable sync as a work around.
"Some items could not be restored from the iCloud backup."
Some data such as Camera Roll photos, videos, and app data was not successfully restored from the backup. Wait a few minutes and then attempt the restore again while connected to a reliable Wi-Fi network.
"Download Remaining Purchases? Not all purchased apps and media have been downloaded. Would you like to download these purchases, or delete them along with any app data?"
A Backup Restore appears to have been canceled by the iCloud user who initiated it. If this is not the case and you did not cancel the restore, you should restart the restore.
"If you restore this iPhone from an iPad backup, settings and iPad-only apps will not be restored."
This occurs when restoring an iPhone or iPad touch from an iPad backup. Only purchased apps (including their data) and books will restore.
"If you restore this iPad from an iPhone backup, settings will not be restored."
This occurs when restoring an iPad from an iPhone backup. Only purchased apps (including their data) and books will be restored.
"iCloud Backup is unable to access the account '[email protected]'. Review your account information in Settings."
iCloud is unable to authenticate the password for the iCloud account you entered in iCloud Settings ([email protected] is just used as an example here). This most commonly happens if you reset your iCloud password but have not yet done so in iCloud Settings on your iOS Device. This can also occur if authentication is not successful for other reasons, such as being unable to connect to the iCloud authentication servers.
"Your iPhone cannot be restored because another device is backing up. Try again later."
If you try to restore a device from the backup of another device, but the first device is currently backing up, you will see this alert. To resolve this, either wait for the first device to complete backing up, or cancel the backup on the first device and try the restore again on the second device.
"iCloud Backup requires that you verify your password."
t is necessary to enter your password to allow restoring of or adding to existing encrypted backups. Enter your password when prompted to resolve this issue.
"Any data that has not been downloaded will not be restored or backed up in the future."
This message is provided if you decide to cancel a background restore. If you proceed you will need to restore again to get all your data on your device, or redownload your music, apps, and other data some other way. The best way to avoid this is to not cancel a background restore. If you do cancel a restore, make sure you have copies of the data that was not restored.
"No backups available."
The account logged in to iCloud Settings has no backups online. This can occur if you have no backups, or if you have multiple accounts and you are using the wrong account in iCloud. You should verify your account in Settings > iCloud and then try again.
"Your iPhone cannot be restored because of a server error."
This occurs when a server issue caused the restore to not complete. This type of alert is rare and would usually occur due to a server-side time out. If you wait several minutes and try again you may be able to restore. If the issue persists,contact iCloud Support for assistance.
"There was a problem loading your iCloud Backups. Try again, set up as a new iPhone, or restore from an iTunes backup."
The Backup status check for your account did not complete. This could be due to a network timeout or other reasons. If you receive this alert, the easiest resolution is to simply wait a few minutes, verify you are able to connect to the Internet, and then attempt to restore again. If you continue to receive this alert, you should make sure your iOS device is able to successfully connect to the Internet over Wi-Fi.
"Your iPhone cannot be restored because there is a problem with your backup data. Choose a different backup to restore from."
Your Backup does not appear to be usable. If you receive this alert, wait several minutes and try again. If issues persists, contact iCloud Support for assistance.
General troubleshooting
If your restore completed but it seems like you are missing information:
Make sure you have an active and reliable Wi-Fi connection during the restore.
Verify that the data you are looking for is actually backed up to iCloud as part of the Backup feature. See this article for more information on what is backed up with iCloud Backup.
Some additional actions may need to be taken after a restore in order to completely restore your data:
Re-enter passwords for some apps such as iTunes Store, Game Center, and third party apps.
Use iTunes Match (U.S. only) to download songs, albums or playlists to your device.
If iCloud Backup is still restoring actively, it's a good idea to let it finish what it started. However, if you continually receive unresolvable alerts, you may restart the device.
If issues persists, contact iCloud Support for additional assistance.

Hi,
I'm receiving the information that "No backups available.", but if i log in my icloud I find the backup.
What can I do?

I don't have very much space left on my iCloud backup. I had a previous iPhone, my current iPhone and my iPad that are all connected to one cloud. Can I delete the backup from my previous iPhone? Will it delete in the cloud AND on the phone?

I had a previous iPhone, my current iPhone and my iPad that are all connected to one cloud. Can I delete the backup from my previous iPhone? Will it delete in the cloud AND on the phone? or does it just delete from iCloud? or does it just delete from the phone? Someone please help!

You can delete the backup without any problem. Only the backup will be deleted from iCloud and nothing else will be deleted, so you can do it without worrying about losing data on iCloud or your devices

TS3992 on iPad: How can I delete my Mail storage from my iCloud backup?

on iPad: How can I delete my Mail storage from my iCloud backup?

Did anyone ever provide a resolution, because I am having the same problem.
My iCloud backup said yesterday that over 500 MB was being used by the Mail portion of the backup. So I went into iCloud.com, deleted all of the mail in my Sent Mail folder, then emptied the trash entirely. When I did that, it got worse; it said that 1.2 GB of the iCloud backup was taken up by the Mail backup. That doesn't make any sense. That is actually the opposite of what was supposed to happen.
Today, it is back to saying that Mail takes up 609.4 MB of space in the backup, but there is next-to-nothing in any of my iCloud email folders. What is going on?
Any suggestions you could provide would be greatly appreciated.

Had to restore iPhone, now can't do iCloud backup

I had to do a full restore on my iPhone 6. Backed up on iTunes on computer first, an an iCloud backup.
Did restore, from iTunes, set back up etc. I normally use iCloud for backups, I have 20Gb plan.
Now I tried to initiate an iCloud backup it says not enough space.
Says my iCloud photo library is 13.5Gb, next iPhone backup is 5.8Gb, so not enough space.
Before restore it was backing up fine, so presume that after restore it's "ID" or something?
Anyone help I'm stuck....
few notes...
iCloud photo library beta was on before and after restore
Optimise iPhone storage is checked
Last iCloud backup states 1.8Gb.
I think my iPhone after the restore has changed ID/device no/hash ID or something. I've just opened my bank app and it's required me to "register my device for banking". This previously was registered so my bank app had identified it as a new device and I had to go through the registration process again..

Hi QwertyMan11,
Thanks for participating in the Apple Support Communities.
You may find these tips helpful if iCloud doesn't have enough storage space to create a new backup after you've restored your iPhone:
Get help creating an iCloud backup - Apple Support
I can't back up because there's not enough storage available.
If your iCloud storage reaches its maximum capacity, you can take any of these actions:
Upgrade your iCloud storage plan.
Create a smaller backup:
Select which apps to back up. Include only the apps that contain important data.
Delete unwanted photos and videos before backing up. You can also save the photos and videos to your computer before deleting them.
Turn off backup for Photo Library (or Camera Roll in iOS 7), especially if you already back up your photos to your computer. (My Photo Stream isn't a backup of your photos.)
Delete old messages from your device, especially messages with attachments. To delete a message, swipe over it, then tap Delete.
Delete items that you no longer need from iCloud. You can save them to your computer before deleting them. For example, you can:
Delete old backups, such as backups for devices you no longer have.
Delete app data or documents.
Delete old email messages, especially messages with attachments.
Sincerely,
Jeremy

Anyway to restore from iCloud backup after initial setup?

I purchased a new 5s today - my old 4s was backed up to iCloud - the store moved my contacts but I guess they skipped the cloud restore part so I don't have any of my apps - is there anyway to restore from cloud backup after initial setup? I think I can reset it but not sure how to do it and I'm afraid of what it will delete if I reset - please help - I could reload my apps but it won't keep my data right? Thanks

You should check to make sure that your contacts/information is in your iCloud by logging into iCloud.com. You can also plug your device into iTunes and check when the most recent iCloud backup was before restoring from it.
If your information is there, then you can go through the activation process again pretty easily by going into Settings > General > Reset > Erase All Content and Settings.
Then you can just restore from your iCloud backup.

Problem ; downgrade my icloud backup volume to 5gb from 20gb.

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