Problem download document into Micro Word format after clicking a converting file

Dear friends,
Pls help as i am not able open document from microword . It happened after i click converting file into ???something that i forget. The document that open is in not complete sentence and mix with symbols .
I cant download my lecture note anymore .
Pls help me how to convert back to my previous function pls.
Many thks
Tess

Hi Tess Tay,
If you are not able to open any word document then please contact Microsoft Support.

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Problem download document into Micro Word format after clicking a converting file

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