Problem downloadin​g software

Get error message 1304. Verify that you have access to that directory. Need help was having problem with sync to ZIRE 31. Put original disk in desktop and lost program and all data.
Post relates to: Zire 31

Hey andreisy,
You may want to use the desktop manger software to installed the update. You can get the update from this page http://na.blackberry.com/eng/support/downloads/dow​nload_sites.js once you get this then you can use this article to install the software on your device http://bbry.lv/cG8oer. Be sure to backup your device before you do the update.
Let us know how you make out.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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