Problem downloading any apps through app highlight...

Hi there
, i have done everything i believe i am ment to do however no matter what i try i can't download any apps at all from the market place or the apps highlights. am i doing something wrong - are there certain steps i should have done which maybe i havent? this is really annoying as i was very much looking forward to my first touch screen phone and now i can't use any apps functions.
any help appreciated its drivin me mad.
even had friends try and they have no idea either.
i am connected to the internet and hotmail so the internet is working.
thank you if you have taken time to read this - if you think you can help me i will be very greatful - thank you again

You dont have to uninstall anything. Just check Internet Explorer to make sure cookies are allowed.
On Start, flick left to the App list.
Click Settings
 , then flick left to the Applications screen.
Click Internet Explorer. You’ll see a check box next to text that reads: “Allow cookies on my phone.” Make sure it’s checked.

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