Problem Downloading app using wifi
I recently purchased an iPad. The problem is that I cannot download any apps using wifi. Everything else works fine using wifi. If I switch to 3G it downloads perfectly. I also have the same issue using my iPhone 4. This only started about two eeeks ago.
Any help would be really appreciated
You probably have some security setup in your network which is blocking access to the AppStore. Check your router for security settings.
Similar Messages
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I am having problems downloading apps while using wifi in a public setting. The apps will show up on my screen and say "waiting". They will not install. I can't even delete them from my screen. This has happened before and I had to reset my iPad to factory settings. I hope I don't have to do this again. Any advice?
Well, typically one of the fixes that I would suggest is to try to delete the waiting icons. WIFi in a public places like McDonalds, Starbucks, B&N, etc. is not the greatest and I would avoid those places for downloading and updating apps. But I do realize that not everybody has access to Wifi in their homes.
These are all things that have worked at one time or another for other users. Hopefull one of them will work for you. Just ignore whatever does not apply or anything that you have already tried.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad. -
hi, is it possible to download apps using itunes because we dont have wifi connection, we only have an internet service connected to the PC.
There are some steps on this page for syncing a device (the page talks about iPhones, but it would work for iPads as well) to a new computer : Syncing to a "New" Computer or replacing a "crashed" Hard Drive.
When you connect an iPad to a computer's iTunes for the first time it might give you two options, to replace what is currently on the iPad with what is in that computer's iTunes library, or to set it up as a new device (i.e. remove all content from it) - hopefully the above page will get around that.
You should be able to use different computers to update the iOS version and to sync content (can you not use the same computer ?), but you will probably have to do the above for both.
If you don't currently have anything on the iPad that you don't mind losing (have you downloaded apps or other content when you've had access to wifi e.g. in shops, other people's homes ; or got any documents etc on it) then you don't need to go through the steps on that page. -
Unable to download apps over wifi
iPhone 64GB running ios 8.1
unable to download app" over wifi but over 3G it works fine
tried signout apple id and restarting the phoneHi saymjuke,
Welcome to the Apple Support Communities!
I understand that you are trying to download applications from the App Store on your iPhone but cannot unless you download them using your cellular connection. In this situation, I would suggest the troubleshooting steps outlined in the attached article. I know your issue is not the same as what is outlined in the article, but the steps within should still assist you. Please let me know if the issue continues.
Can't connect to the iTunes Store - Apple Support
Cheers,
Joe -
I have an phone 4s , just bouhgth an iphone 5c using same acct no and having problems downloading apps on both now
see this and the iPhones are discrete wiping one will have no impact on the other
What to do before selling or giving away your iPhone, iPad, or iPod touch -
I am having a problem downloading apps with my iPhone 4s. Using iTunes on my comuputer works just not on my phone.
I'm also having the exact same problem with my iPhone 4s. No matter how many times I try to download an app I get the 'Unable to download App' error.
Help! -
i cant download apps throgh wifi on my iphone however when i connect to cellular data it starts downloading. then what is wrong over wifi , i tried reset network setting but i didnt help
Definitely sounds like an issue with your Wi-Fi network. Do any other devices on the network have similar issues? Is it an issue only with downloading apps? You can check by trying to load a website in Safari.
I would try turning your Wi-Fi router off for 1 minute, and back on again.
After doing that, disconnect and re-join the Wi-Fi network on your iPhone and try downloading an app again. -
I am having problems downloading apps onto my iphone5 am concerned whether this is coming from my home computer as saying authorization constantly and am ready to get rid of iTunes!!!!
If you really are running OS 10.4.6 you have a long way to go!
So, assuming you are not, what version of OS X do you have? -
TS1702 downloaded app using computer will not load on to phone just says waiting
downloaded app using computer will not load on to phone just says waiting
Hello there Hotley808,
I would recommend deleting the app, and then redownloading it from the iOS App store.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Apps on iOS
Open the App Store on your device.
Make sure you are signed in with the same Apple ID used for the original purchase.
Tap Updates from the bottom navigation bar.
Tap Purchased on the resulting screen.
Locate the app in your Purchased tab.
Tap the download button.
All the very best,
Sterling -
I am trying to download updates for some Free apps. The app update starts to download but before finishing, I get a pop-up message "There was a problem downloading 'APP NAME'. The network connection was reset."
A couple of App updates downloaded successfully. Some don't. What do I need to do/change to get a download to finish so I can get all my app updates?iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725 -
i got ma apps on ma iphone via downlding it 4m ma sim...nw when i downloaded apps using itunes in ma laptop and then syncing it....ma existing apps got deleted.....so i jus want to chnge settings so that after syncing it ma before apps dont get delete????please help
Joe91 - Short and sweet, and really helpful - thanks! I wrote a fairly long post to explain the situation. Skip to the last paragraph, and you miss the point.
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i used to download app using my freind ID nw i get mine so i try to sync wiz itunes in lap it ask me to authorize and it already authorized but keep asking to authorize ???? what shall i do ?
Any content that your friend downloaded will be tied to their account - so if you want to sync to your computer's iTunes and keep that content then you will need to authorise your friend's account, and you only be able to download updates to their apps via their account. You should delete the apps and buy/download your own copies of them.
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Can I use apps on my ipad if I download apps using my laptop (window based) browser itune store?
You can either redownload them directly on your iPad via the Purchased tab in the App Store app on it.
Or connect the iPad to your computer and select it on the left-hand sidebar of your computer's iTunes (you can enable the sidebar via control-S on a PC) :
and then use the Apps tab on the right-hand side of the iTunes screen to select and sync the apps to your iPad
Syncing apps : http://support.apple.com/kb/PH12315 -
I have been having problems downloading apps with my cellular data. I try installing apps from the app store and when it starts loading it just stays loading for a while but all of a sudden it loads all the way and then it restarts. It goes back to waiting
https://discussions.apple.com/message/19584729#19584729
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Downloaded apps using my iphone, now I want to sync my phone on my computer, but don't want to lose the apps that I've downloaded on my phone Help!
Connect the phone to your computer, but do not sync. Make sure iTunes is authorized to the same account that you bought the apps with. Then select "Transfer Purchases" from the iTunes File menu. Once this finishes the apps will be on your computer, so you can sync safely.
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