Problem downloading digital booklet

I purchased an album months ago that included a digital booklet. The album downloaded fine, but not the digital booklet. EVERY time I open iTunes, it tries to download the booklet. And every time I get an warning about not having access privileges. I have checked and re-checked and I have access to my music folder, my iTunes folder, the folder for that album.
Is there something else that I should do? Thank you in advance for your help.

Hey richpickford,
Thanks for the question. In researching the error message that you described, the following resource came up:
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/TS1387
Resolution
These messages occur if permissions are incorrect on your designated music folder or on a folder inside your designated music folder. Permissions are settings that determine who can read, write to, or execute a file or folder on your computer. Every file and folder on your hard disk has an associated set of permissions.
Example: If permissions are correct on your Music folder, but incorrect on the U2 folder inside your Music folder, you would be able to add other music to your iTunes library, but not that new U2 album.
Look here for help in correcting the permissions on folders:
OS X:
Troubleshooting permissions issues in OS X
Windows XP:
How to set, view, change, or remove file and folder permissions in Windows XP
Note: Permissions and privileges for files are different from authorization to play a song purchased from the iTunes Store. Click here for information on authorizing a purchased song to play.
Thanks,
Matt M.

Similar Messages

  • Problem opening digital booklets

    Just purchased and downloaded an album from iTunes yesterday and all went well except I cannot open the digital booklet. I get an error message, "Preview couldn't open file. It may be corrupt or a file that Preview doesn't recognize".
    The booklet is a pdf file which I've opened numerous times on my Mac without issue. I also copied the booklet to my desktop and attempted to oped directly with Adobe Reader and I get the error message, "There was an error opening this document. The file is damaged and could not be opened."
    Anyone else experience this problem? Any help is appreciated.
    Thanks

    Does the post from James here help?
    http://getsatisfaction.com/apple/topics/whycant_i_view_digital_interactive_booklets_in_itunes7

  • HT1491 cannot download digital booklet; however album was downloaded easily

    I was able to download the album, but cannot download the digital booklet. How do I download it?

    From a similar, older question:
    turingtest2
    This solved my questionRe: I recently purchased an album which included a digital booklet, how can I download the digital booklet?
    Jul 27, 2012 2:03 PM (in response to sandt708)
    Check for available purchases with iTunes on your computer. Unlike the music you only get one download of the additional content, and one you have it you should keep it backed up. If it wasn't delivered contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
    tt2

  • How to Re-Download Digital Booklet?

    Well, I bought an Album that contains a Digital Booklet, I bought it from my Ipod touch, so the book would be downloaded in the pc, but when the download starts it didn't finalized correctly, so it became a corrupt file,Then I can recover it?, may it be downloaded again? please any help!..
    Sorry my english I'm a spanish speaker. help with this .

    Well, I know that digital booklets are only for the computer.
    Do you have the latest Adobe stuff or whatever? I've never had this problem, but hopefully you find your answer.

  • Downloading digital booklets from iTunes

    I have an iPhone5s and when I buy an album off iTunes I cannot download the digital booklet.
    Is it possible to download on iPhone or iPad if I don't have a computer?
    I use ios7 with both devices

    Hello, nelsonfromoh. 
    Thank you for visiting Apple Support Communities. 
    Here are the steps on how to convert and sync Digital Booklets to your iPad. 
    iBooks: Syncing iTunes Digital Booklets to iPhone, iPad, and iPod touch
    http://support.apple.com/kb/ht4194
    Cheers,
    Jason H. 

  • Error downloading digital booklet from iTune store

    Each time I start iTunes it connects to the iTunes Store in order to retrieve a digital booklet, part of an album I recently purchased, but I get an error message that says I do not have enough access privileges. The error message is driving me mad, and I don't even care about downloading this booklet! Can anyone help?

    Hello Amy,
    No. You can't download a digital booklet using an iPod, iPhone or iPad. You will have to download it using a computer. Once downloaded, you can transfer it to your iPhone.

  • Trouble downloading digital booklet from iTunes on my iPhone 4

    I purchased the new Taylor Swift album but the digital booklet won't download,?i kept clicking retry and nothing happened so I clicked done and now it won't let me get it , help ??!!

    Hello Amy,
    No. You can't download a digital booklet using an iPod, iPhone or iPad. You will have to download it using a computer. Once downloaded, you can transfer it to your iPhone.

  • Unable to download digital booklets for albums

    Everytime I have purchased a music album it will not let me download the digital booklet. It gives me an "Unable to Download Item" error message. Can anyone else help me with the issue? I'm getting pretty infuriated now because those booklets are the reason I have downloaded a few albums. However, it won't download.

    I'm the same! I pre-ordered Save Rock and Roll weeks ago and when it was made available here, all of the songs downloaded but the booklet didn't. On my iTunes account on the computer it shows the booklet in the track list, but it doesn't open at all. It's really annoying me.

  • HT1933 Fail to download digital Booklet

    I bought the Maiden England album from Iron Maiden. All the songs were successfully downloaded. But the digital booklet failed. I cant find a way to download it again. I tried iBooks and Podcasts app. Please Help!!!! Its Iron Maiden!!!!!!!!
    Diogo Azambuja

    I'm the same! I pre-ordered Save Rock and Roll weeks ago and when it was made available here, all of the songs downloaded but the booklet didn't. On my iTunes account on the computer it shows the booklet in the track list, but it doesn't open at all. It's really annoying me.

  • Re-download digital booklet

    I changed my mac and I couldnt seem to redownload digital booklets, can anyone help?

    You should be able to delete it by selecting it in the Music part of your library.
    If I redownload it via the Music part of my library (i.e. if you have 'show iTunes in the Cloud Purchases' ticked on the Store tab in Preferences and redownload it by clicking on its cloud icon) then it doesn't open. If I redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store homepage then I can open it.

  • Problems downloading digital editions to Mac OS X version 10.6.8.

    It won't let me download the program because it is saying that my system is out of date and I need to update it first. Is there another version/something else I can do? I don't have another software update available.

    Hi,
    ADE does not put any minimum OS version restriction as such.
    But you can try installing older version (ADE 3.0) from Adobe Digital Editions downloads.
    I hope it helps.

  • Problem downloading Digital Publishing Suite for CS5

    When I download the file (AdobeDigitalPublishing-All.dmg) from the Adobe website I receive an error code when trying to open the file.
    "Install" is damaged and can't be opened. You should eject the disk image. I've tried redownloading it several times but I continually receive the same error when trying to open the file. Does anyone know the problem? Mac OS X 10.8.2

    Try using a different browser

  • How to re-download Digital Booklet that come with album?

    I searched Purchased,Available iTunes Downloads,but I just can't find it.
    Can you help with me please?

    Yes the album appears in the purchased tab in the iTunes Store but its text is very faint that says purchased and nothing happens if I touch it as I've just tried looking at it again.
    I also cant try plan B syncing it from my PC because my PC is faulty and in the computer shop.
    It seems the only way at the moment is to individually down load each of the 60 tracks by 60 different artists unless someone can tell what to do.
    Any ideas

  • Problems with importing digital booklets in iTunes 12

    Hi there!
    I'm using several Macs, all with iTunes 12.0.1 and I have the same problem on all computers: I can't import PDFs as digital booklets for my albums anymore!
    There's no problem with digital booklets that come with purchases on the iTunes-Store. But if I import a CD into my iTunes and scan the booklet as an a PDF (as I always did in the last years), I can't import the PDF to my mediathek anymore! It will not be shown in my iTunes.
    Does someone have the same problem and perhaps knows a solution for this? Is this just a bug in the current version of iTunes or has something changed with the handling of importing the digital booklets and I'm just to blind to see?
    Thank you very much!
    Best regards,
    Michael

    Hi!
    Thank you, Peter!
    I created a PDF with my scanner software and Acrobat Pro like I always did an tried to import this PDF into iTunes on two ways: First by simply dragging it to the iTunes window (which was no problem before I updated to 12.0.1) and then I tried via the file-menu "Add to mediathek..." (which is Key cmd-O).
    I'm using the german version of iTunes - please excuse, if the translation of the menu item is not correct! The german version ist "Ablage -> "Zur Mediathek hinzufügen..."!
    Is it possible, that the booklet is shown on some place that i don't find?

  • If I download an album onto my 5th Gen iPod touch, can i download the digital booklet directly ti my iPod, or do I need to use iTunes on a computer?

    I recently bought the Great Gatsby album on my iPod touch 5th generation (great album by the way, I recommend it to everyone). In iTunes, it said the album came with a digital booklet. After downloading all of the music, I opened iBooks to see if it was there. A message popped up that said 'an error occurred while trying to download Great Gatsby Digital booklet' and I tapped retry. The message popped up again and I reluctantly tapped cancel. My question is, is this error message normal, indicating that I need to use a computer to download it, or should I be able to download digital booklets directly to my iPod touch?

    Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

Maybe you are looking for

  • Low Performance in the report with cell defition

    Hi all, In one of our queries (3.5), we had to use lots of cell definition. And after execution of the report, it stays in "Formatting Result Area" and "Retrieving Result from BW Server" for a very long time (about 30 minutes). There is already aggre

  • Illustrator CC crashes on start up with an error: "'Adobe Illustrator CC has stopped working.''

    Alright, so I've tried everything. I've uninstalled and re-installed, even using the Adobe Cleaner I've tried placing the SSInfo file in the correct folder My Wacom drivers are fully updated I've ran as administrator I've deleted the preference folde

  • How to use a particular GWIA on a per user basis

    Have recently had to enable the /flatforward and /realmailfrom switches on our primary GWIA, with interoperability with another in-house mail system. This has caused some "reply looping" issues from our groupwise users when then enable a "Out of offi

  • How do I determine whether I have PCI Express v1.1 or v2.0?

    This article in Mac Fixit states that computers with PCI Express v1.1 slots will NOT be able to take full advantage of OpenCL in Snow Leopard: http://www.macfixit.com/article.php?story=20090612121357227 ... In terms of PCI Express, My Mac Pro is on t

  • Problems Booting From Disk - Wireless Keyboard

    I've been having problems with my 20" PPC iMac running 10.4.11 - thread here: https://discussions.apple.com/thread/3322473 - and have been trying to run my copy of Diskwarrior 4.1.1, as it's fixed some previous issues I've had. I've tried dozens of t