Problem downloading from adobe site PS

my system crashed had it rebuilt with windows 7 - went to adobe site to download cs4 and LR - was told to download smaller file first so did. then went to the double and tried to download part one.  i'm getting error message "the file archive part of CS4 is missing. you need all parts in the same folder."  what does this mean? do i have to install my cs 3 or 2 or where ever i started?  Someone please advise.  thank you so much!

Nope, those downloads/ installers don't care for older stuff. You may have a simple permission problem where specific temporary files cannot be stored, so try running as admin. Also choose a custom location for the download files, not the default user directory or your desktop. This also often helps to avoid issues.
Mylenium

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