Problem downloading iPod software...
I need to restore my iPod, as it is not working properly. When I connect to iTunes (the latest version), the Restore screen comes up because right away it says that my iPod has become corrupt and needs to be restored...
...so, I click the "Restore" button, and I get the following error:
There was a problem downloading the iPod software for the iPod "iPod". The requested resource was not found.
Any ideas???...
ok guys heres your solution
To reset your 5th generation iPod with video:
Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep
if you dont have an ipod video then go here
http://www.apple.com/support/ipod/five_rs/
good luck and all the best in the new year
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No luck I'm afraid. I followed the instructions on the link you provided.
Having run chkdsk, there were no problems.
I navigated down to the iTunes subdirectory, but I don't have anything called "iPod software updates". I did a search on my Documents & Settings with no luck. I've checked that I have enabled viewing of system folders under my folder settings.
All I can see are the following files;
CD Info.cidb
iTunes.pref
iTunesPrefs.xml
and I have an empty directory called iTunes Plug-ins.
In the iTunes sub-directory from 'All Users', all I can see is a file called iPodDevices.xml
I don't know if there's an error in the webpage you ent me, but I do have a directory called 'iPod Updater 2005-06-26' in my Program Files/iPod subdirectory. This contains the following files;
Acknowledgements.rtf
iPod Help.chm
iPod Updater 2005-06-26.exe
iPodUpdaterExt.dll
Readme.doc
StMp3Rec.inf
StMp3Rec.sys
StMp3Recnt.cat
Should I do anything with these?
As a furhter troubleshoot, I've borrowed a friends iPod Nano and connected it to my Itunes okay using my cable, so I know it's an issue with my iPod - any other ideas?
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