Problem Downloading McAfee Software on G530

I just got my Lenovo G530 (with Windows XP) and now I'm attempting to download the McAfee Security Suite software that's provided for free by my ISP, Comcast. The computer lets me browse the internet, download the setup file, and begin to run it, but then the program says that it is having trouble connecting to the internet and cannot proceed beyond the initial startup of the program's installation. I checked with the McAfee site to see if I could troubleshoot the problem, but they said that the issue is a common one with Lenovo computers.
Is there anything I can do to solve this problem? Does anyone know if it is solely a problem with McAfee products, or will this happen to any program I attempt to install that requires a connection to the internet?
Thanks so much for your help!
Message Edited by annmariepicone on 05-06-2009 12:56 PM

Did you tried any other program (just in order to try) that requires online access?
If you internet works fine in general, then I could think about some issue with the application or some Port blocked for some reason.
...Information Technology is simple logic...
(Series on main concern: Y, U, K, S and all the OSs)

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