Problem Downloading + Missing TV Shows on iPod
Both of these problems are very annoying - as I'm sure many feel, I'd gladly give up the eye-candy for a working version of iTunes (such as version 6).
My first problem deals with downloading music or movies from iTunes. When I first downloaded smaller songs, I noticed that if I continued to browse for more music at the store while downloads were running, they would fail after the download completed, while iTunes was "processing" the file. I would get error messages claiming that the disk could not be read from or written to - first time that had ever happened. (As a side note, my iTunes library is stored on an external FireWire drive). I went to the downloads list and checked for available downloads - all of the files started downloading from the beginning. Albeit annoying, I suppose I can gather up a group of songs and stop shopping for more music when I decide to download them. That work-around does not work at all for larger files. The downloads are stalling mid-way through the transfer - I can restart them only to find them fail (again, after the download completes, during the "processing" stage) with an error such as this:
There was a problem downloading "The Best of Dana Carvey / Saturday Night Live - The Best of Dana Carvey / Saturday Night Live". The disk could not be read from or written to.
Please check that the connection to the network is active and try again.
Listed in the download list I now see this error:
zero KB of 1.02 GB - stopped (err = -36)
I've tried downloading this file 3 times now - failing every single time. I also noticed that I have been billed for this, even though I cannot download it to enjoy the video. Excellent.
My second problem is that many episodes of my TV Shows are completely missing on my iPod. They are visible (but hardly playable: stuttering, unsync'd audio and video) on my Mac Mini. (Videos played perfectly under iTunes 6.) Any thoughts on getting these TV Shows back on my iPod?
The most frustrating part is that I had a great, wonderfully working system. This upgrade has destroyed my confidence in upgrading if I do not have a system-halting problem - I'll give up some new features to have a system that can deliver purchased music / video in a playable format on my PC and iPod. iTunes 7 is currently a huge failure in every shape and form.
Mac Mini Mac OS X (10.4.7)
Any updates??
Similar Messages
-
There was a problem downloading the software for the ipod. Network connection timed out
There was a problem downloading the software for the ipod. Network connection timed out. This is for the latest ios for the iPod touch. Already walked through the steps to validate that all settings were correct with the firewall, Windows defender has been disabled. This has not been an issue with previous ios updates. Not sure what the issue here is.
Hi,
You might have to place your iPod in Recovery Mode: http://support.apple.com/kb/HT1808.
Hope this helps!
---likeabird--- -
I am trying to update my iPod touch & keep getting this error message: There was a problem downloading the software for the iPod. The network connection timed out. Make sure your network settings are correct and your network connection is active. Help!
Temporarily disable or turn off your Firewall and Anti-Virus software and try the download again.
-
"There was a problem downloading the software for "my iPod Touch". The net
Cannot get 4.1 software, nor can I restore original settings without getting this. I have uninstalled, and reinstalled twice.
"There was a problem downloading the software for "my iPod Touch". The network connection timed out.Welcome to the discussions,
did you check your security software settings, to make sure that your computer can contact the Apple server during the install process? http://support.apple.com/kb/TS3125 -
Problems downloading photos from iPhoto to iPod 5G classic
Until recently I had no problems downloading my photo library to my iPod (~250 photos). However, the last couple of groups of photos I've gotten I cannot transfer. I get an error message that reads "The iPod cannot be synced. The disk could not be read from or written to." My last 3 rolls do not transfer to the iPod, although all the other photos do as well as all songs, movies, calendars, etc. Everything else is OK just the last 3 photo rolls. 2 of the 3 problem rolls were gathered from emails, but so were others that load fine. The last roll was downloaded from the BART website and will not transfer.
Anybody know what's up with this?Thanks again TD
I will check on the formating when I get home, I am pretty sure that I haven't used any no-ascii characters, but will double check.
Before I download iphoto library manager, I just wanted to report an interesting experiment that I tried last night that may point in a different direction:
I keep my iphoto library on a second internal HD, so I thought I would just try making a complete copy of my iphoto library onto my desktop. Once I did this, I started up iPhoto with alt and choose the desktop version of the library and all worked perfectly, my iphoto albums showed instantly in my photo tab in itunes when I selected to sync with iphoto.
My next move was to rename my old library and then copy my desktop version into the folder where the old library is. Once I did this the problem was back again.
I have no reason to believe that it is the second disc that is causing the problem, as that is where I have always kept my itunes and iphoto libraries and they have worked without problem.
(As I am writing this, it dawned upon me that I missed one important test, I should have tried the old library after I had renamed it, but stil in the same place.)
I am now suspecting that the problem may be linked to an external drive that I addded to the system at Christmas. This was a WD My Book which I use for backup, the link being that I use the software that came with it to do autobackups that includes my iphoto library folder. I am wondering if this software does something to the folder.
Thoughts welcome.
Duff -
Trouble downloading new tv shows to iPod Classic
Am having trouble with my iPod Classic. Recently purchased new tv shows and successfully downloaded them to both my computer and iPad; but will not sync onto my iPod(although) there is more than even storage space available. Help!
Not all iTunes video can be transferred to iPod, If the video resolution or video bit rate beyond iPod limitation, even though they are mp4 video, you can't upload them to iPod. For example, some iTunes purchased movie are High definition movie, the resolution is too high to play on iPod, You can highlight the problem video in iTunes and choose Create iPod or iPhone version from the Advanced drop down menu. When the conversion process has completed, sync the new version to your iPod. For more info, here is a guide about how to convert and transfer video to iPod classic. Hope it helps. Feel free to email me if you need further help.
-
Album art downloaded by iTunes shows in iPod, not iPod Library in iTunes
I had iTunes add artwork to the songs in iTunes. The art shows up in the "Selected Item" windows when I click on one of the songs in the iTunes Library.
I added those songs to the iPod. When the iPod plays one of those songs, the artwork shows up fine.
When the iPod is connected to the computer and I click on one of the songs in the iPod Library, the art does not display in the "Selected Item" window, even though I know it has album art. This makes it difficult for me to know which albums I need to add artwork for!
If I add artwork manually, the art shows in "Selected Item" whether the song is on the iPod or in the iTunes Library.
Has anyone encountered this? I have "display album art" checked for the iPod.
Thanks!
ChristianHi,
It's the same with me. It appears that only manually added artwork displays. Songs with downloaded artwork show a blank in iTunes when I play them from the iPod, although on the iPod itself the artwork shows.
This has to do with the fact that downloaded artwork is not embedded in the mp3-files, in contrary to manually added artwork.
What you could try is to embed downloaded artwork yourself (wait for a rainy sunday afternoon though). Use this program to extract downloaded artwork from your iTunes libray: http://sourceforge.net/projects/iaae/ -
Downloaded Apps not showing on Ipod touch - Help
I downloaded some games suitable for the ipod touch but when I synced the itunes and ipod, the apps don't show up. I don't have an apps folder or a games folder. Do I have to create one?
Start iTunes and plug in your iPod. Click on Device and you will see a Summary page in iTunes. Look at the far right tab - Applications. You need to tell iTunes to sync your applications.
You should also have a folder in your Library marked Applications. -
I'm having issues with downloading images via iPhoto they show partially downloaded however when i go to edit the photo they readjust to a full image is there away to repair this issue ?
Downloading from where?
they show partially downloaded
Where do you see this? What does it look like? Can you post a screenshot of what you're seeing?
The standard fix suggestion is this:
1 - launch iPhoto with the Command+Option keys held down to open the First Aid window. Be sure to follow the circled recommendation in the screenshot.
2 - run Option #4, Rebuild Database. -
Please help me .
Errors related to third-party security software
Error 2, 4 (or -4), 6, 40, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.
From:
http://support.apple.com/kb/TS3694#error9006 -
There was a problem downloading the software for the iPod "iTouch". an unknown error occurred (9006)
cannot update ios - tried using iTunes in Windows and also MAC OS. Cannot sucessfully download the ios6 update. Is anyone else having this issue? I am trying to update an iTouch purchased earlier this year. I am using an iMac OS X 10.7.4 and a DELL PC runningn XP PRofessional.
Errors related to third-party security software
Error 2, 4 (or -4), 6, 40, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer. -
Problem downloading software in itunes for restoring ipod
hi,
when I try to restore my ipod mini in itunes i keep getting the message 'problem downloading the software for the ipod. The network connection timed out.'
Can you help me?
RorySee these articles.
http://support.apple.com/kb/ts3297
http://support.apple.com/kb/HT1527
B-rock -
Every time i have tried to download IOS5 on my ipod touch it keeps saying there was a problem downloading the software for the ipod. the network connection has timed out. what does that even mean? Can anyone help me please?!?!?!
When you get anything that says your network connection timed out it either means you lost internet connection or there is something blocking the connection between the computer and the servers that it is trying to connect to.
If you have a solid internet connection and can browse to websites fine it's either an anti-virus program or a firewall on the computer OR a firewall in the router's settings that you use to connect to the internet.
Reconfigure any security software to allow Apple's servers to pass.
Useful information for configuring your security software:
IMPORTANT: iTunes must be allowed to contact Apple using the following ports and servers:
▪ port 80
▪ port 443
▪ phobos.apple.com, deimos3.apple.com, albert.apple.com, gs.apple.com, itunes.apple.com, ax.itunes.apple.com, ax.init.itunes.apple.com, ax.phobos.apple.com.edgesuite.net
iTunes uses well known ports and these ports may need to be opened for iTunes: 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999.
iTunes also contacts VeriSign servers during an iPhone restore and activation:
▪ evintl-ocsp.verisign.com
▪ evsecure-ocsp.verisign.com
For more information see Update and restore alert messages on iPhone and iPod touch
Temporarily disable or uninstall your security software
If the current available version of your security software is incompatible with iTunes, you can disable the security software and test if it is the source of the issue. It might also be necessary to temporarily uninstall security software after making sure you can reinstall it and note any required licenses. A temporary deinstallation might be required because parts of some security software remain active in the background though they appear to be deactivated.
To reduce any security risks that security software is designed to prevent, consider making sure all files needed to reinstall it are available and disconnect network connections before uninstalling security software. Should this not be possible, such as if a download without active security software is required, that required step should be the only process completed without security software. For assistance in checking your configuration, disabling, or uninstalling your security software, please contact the manufacturer.
Once disabled or uninstalled, perform only the steps required to verify your issue has been resolved. Complete whatever update, restore, syncing, back up, activation, or other task you were troubleshooting. Once that task is complete, install and configure compatible security software to ensure your PC is protected.
If it isn't a program or software on the computer contact your Internet Service Provider and/or Router Company to configure or disable the firewall in the router settings.
To isolate the issue to this you can also try disconnecting the router and plugging your computer directly in to the modem but this does not help for troubleshooting time-out issues directly on any apple mobile devices only if you are syncing or going through iTunes on the computer. -
I have an ipod touch 4th generation I want to update it but when I do it says there is a problem downloading the softward for the ipod an internal server error occured can someone help me please?
If you are updating via wifi then connect the iPod to your computer and try there. And the other way around too.
-
Itunes error there was a problem downloading 8275
I am running Windows Vista Business 32-bit on a fresh installation of Windows. I have reloaded iTunes 10 and updated my library from a backup I had on my server. I continue to recieve the following error when I try to download a new album that I purchased.
"There were problems downloading some purchased items.
For more information on the items that could not be downloaded, click below."
There was a problem downloading “Miss You / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
Please check that the connection to the network is active and try again.
There was a problem downloading “When the Whip Comes Down / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
Please check that the connection to the network is active and try again.
There was a problem downloading “Just My Imagination (Running Away With Me) / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
Please check that the connection to the network is active and try again.
There was a problem downloading “Some Girls / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
Please check that the connection to the network is active and try again.
There was a problem downloading “Lies / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
Please check that the connection to the network is active and try again.
There was a problem downloading “Far Away Eyes / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
Please check that the connection to the network is active and try again.
There was a problem downloading “Respectable / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
Please check that the connection to the network is active and try again.
There was a problem downloading “Before They Make Me Run / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
Please check that the connection to the network is active and try again.
There was a problem downloading “Beast of Burden / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
Please check that the connection to the network is active and try again.
There was a problem downloading “Shattered / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
Please check that the connection to the network is active and try again.
There was a problem downloading “Claudine / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
Please check that the connection to the network is active and try again.
There was a problem downloading “So Young / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
Please check that the connection to the network is active and try again.
There was a problem downloading “Do You Think I Really Care? / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
Please check that the connection to the network is active and try again.
There was a problem downloading “When You're Gone / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
Please check that the connection to the network is active and try again.
There was a problem downloading “No Spare Parts / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
Please check that the connection to the network is active and try again.
There was a problem downloading “Don't Be a Stranger / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
Please check that the connection to the network is active and try again.
There was a problem downloading “We Had It All / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
Please check that the connection to the network is active and try again.
There was a problem downloading “Tallahassee Lassie / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
Please check that the connection to the network is active and try again.
There was a problem downloading “I Love You Too Much / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
Please check that the connection to the network is active and try again.
Then after that message is cleared I get the following error about 10 seconds later...
I need HELP ASAP PLEASE!!!!!!!!go to the homepage and clivk on your email. then just keep redowloading them until the error stops popping up. sounds dumb but it worked for me.
Maybe you are looking for
-
FIM EVENT ID 3 when starting User Profile Synchronization service
I am having issues getting the USP Sync Service to start correctly in our 2013 Farm. We are using a named instance for this install and from what I have read, it looks like that is the issue. In the ULS I find this error "ERROR ILMPostSetupConfigu
-
I had to trade in my iPhone for an android, I did not unencrypted the back up on iTunes, i no longer have access to the phone, is there a way to get to my data?
-
2013 Mac version 10.10 memory issue
Hey all, not enough free disk space? I got my mac w/ the 8GB memory almost full... I can't really save/download anything anymore. How can I use the space in the storage which is nearly 1TB... I clearly have room for stuff on there (?) Thanks... rooki
-
IPhoto corrupted....can't see any data on XML
Two days ago I purchased a 4g sandisk compact flash memory card and recorded some avis and took some pictures....which was all accidentally deleted. Since the card came with an approved-for-my-mac RescuePro recovery software, I thought I'd try it. Ha
-
I am having difficulty having the chiller recognize (RT[CR]) which is the signal recognized by the chiller to read the temperature. The signal that is returned is (xxx.xx[CR]) which is the temperature. I am attempting to be able to read the temperatu