Problem downloading movie to ipad

I bought a new ipad 3rd gen 4 days ago so very new to the technology, just tried to download 4 movies inpreparation for a long journey tomorrow, 3 have downloaded successfully, however, the 4th movie just has greyed out TV motif and will not play.  Can anyone suggest how to remedy this?

Hi Matt!
I have found a couple of articles that will have relevant information about your issue. The first is about possible iTunes Store errors, and it can be found here:
iTunes: Possible iTunes Store errors
http://support.apple.com/kb/ts1424
The specific error you are speaking of (-39) leads you to this article, which is about advanced iTunes Store troubleshooting:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks for using the Apple Support Communities!
Cheers,
Braden

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